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Manners & Harrison

5/5, 25 Reviews
100% Recommended

100% sales valuation accuracy

100% letting valuation accuracy

86% sales fee satisfaction

86% letting fee satisfaction

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Latest Reviews
Performance Statistics
ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
Sales100%86%£70,000£200,000
Lettings100%86%£395£650
Review Statistics
From LandlordsFrom TenantsFrom VendorsFrom BuyersFrom Other
GoodBadGoodBadGoodBadGoodBadGoodBad
4041411226
Address

Manners & Harrison
129 York RoadHartlepool, County Durham
TS26 9DW
01429 261351

Opening Hours
  1. Monday :
  2. Tuesday :
  3. Wednesday :
  4. Thursday :
  5. Friday :
  6. Saturday :
  7. Sunday :
  1. 09:00 - 17:30
  2. 09:00 - 17:30
  3. 09:00 - 17:30
  4. 09:00 - 17:30
  5. 09:00 - 17:30
  6. Closed
  7. Closed
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Social Media
Email
Latest Properties

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Manners & Harrison Branches (View All 6)
Not impressed with the ...

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2 Star Review

By : 'Andy'
Branch : Stockton-on-Tees, 23 High Street
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : TS19

8 Mar 2024
People found this helpful6

Not impressed with the service so far, we specifically requested no board , yet one was put up. We came home another day to find a sold sign up on our property????? I wonder what else they are doing or not doing to hinder a sale ... Read Full Review

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They're refusing to ...

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1 Star Review

By : 'Michelle'
Branch : Billingham, 2 Town Square
Services : Online Auctions
Would you recommend ? : No
Postcode : TS22

6 Sept 2023
People found this helpful11

They're refusing to share important information with prospective purchasers of a house on a shared private access road which is likely to collapse due to the severing of my rainwater pipe from my drain which is running to ground under the road. Northumbrian Water and a private drainage ... Read Full Review

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I'm not a customer, ...

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1 Star Review

By : 'Amy'
Branch : Stockton-on-tees, 1 Bishop Street
Services : Online Auctions
Would you recommend ? : No
Postcode : TS19

3 Aug 2023
People found this helpful3

I'm not a customer, I'm selling my house with another company and I have told them that. When my house went up for sale they rang me near enough every day to ask if I wanted to go with them, I said no. They rang me every day for 2 weeks near enough told them to take my details of the ... Read Full Review

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Be aware as you won't ...

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1 Star Review
UserName

Sharon

By : 'Wayne'
Branch : Hartlepool, Shrewsbury House, 129 York Road
Services : Sales( As a Buyer )
Sold price : £200000
Would you recommend ? : No
Postcode : TS25

19 Jul 2023
People found this helpful4

<p>Be aware as you won't get important information. After putting an offer in on a property in Hartlepool. I was contacted by one of the agents saying that my cash offer had been accepted and I needed to pay £350 for searches, even though I was a cash buyer. I asked for a refund after ... Read Full Review

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I can&#039;t wait till the ...

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1 Star Review

By : 'Lynn'
Branch : Hartlepool, Shrewsbury House, 129 York Road
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : TS25

1 Oct 2022
People found this helpful5

I can't wait till the market flops and these estate agents have to work to try and get sales. I am a cash buyer and will not buy a house from anyone that uses this estate agents. 3 different occasions I have asked for viewings on houses and was told that they would arrange it and get back to ... Read Full Review

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Had terrible experience. ...

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1 Star Review
UserName

Claire

By : 'Arindam'
Branch : Hartlepool, Shrewsbury House, 129 York Road
Services : Sales( As a Buyer )
Sold price : £150000
Would you recommend ? : No
Postcode : TS24

7 Apr 2022
People found this helpful7

Had terrible experience. Claire Harrison and Antonia were terrible. She made derogatory comments and did not respond to me despite several phone ... Read Full Review

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We were moving in a ...

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5 Star Review
UserName

Danielle

By : 'Syed'
Branch : Stockton-on-Tees, 23 High Street
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : TS18

12 Sept 2021
People found this helpful1

We were moving in a completely new area and we got the best help to look for our dreams property. Good guidance, very good service, always ready to listen and help. We were looked after from beginning to end by Danielle Wilson and she has provided the best service throughout that it is ... Read Full Review

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I rang the Hartlepool office ...

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1 Star Review

By : 'Colin'
Branch : Hartlepool, Shrewsbury House, 129 York Road
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : TS24

25 Aug 2021
People found this helpful3

I rang the Hartlepool office on Tuesday morning to arrange a viewing about a property and was told someone would ring me, by 16.42 no one had been in touch about getting me a viewing for Friday, so Wednesday at about 09.40 my wife rang them to see if they had sorted out a time for Friday has i have ... Read Full Review

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Excellent service and advice ...

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5 Star Review
UserName

Luke

By : 'Jonathan'
Branch : Hartlepool, Shrewsbury House, 129 York Road
Services : Sales( As a Vendor )
Sold price : £90000
Would you recommend ? : Yes
Postcode : TS26

19 May 2021
People found this helpful0

Excellent service and advice from Luke at Manners &amp; Harrison&rsquo;s Hartlepool branch. My property was sold within 24 hours! This is the second time I have had a successful outcome from Manners &amp; Harrison ... Read Full Review

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Great valuation from ...

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5 Star Review
UserName

Ruth

By : 'Paul'
Branch : Stockton-on-tees, 1 Bishop Street
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : TS19

30 Apr 2021
People found this helpful0

Great valuation from ruth,very polite and proffesional,promt and thorough,highly reccomend her.Follow up with a call few days later.Very happy,would use ... Read Full Review

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Excellent service from start ...

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5 Star Review
UserName

Beth

By : 'Steven'
Branch : Billingham, 2 Town Square
Services : Sales( As a Vendor )
Sold price : £120000
Would you recommend ? : Yes
Postcode : TS23

12 Apr 2021
People found this helpful0

Excellent service from start to finish. After a poor experience with another company, went we with Manners and Harrison to sell our home, they were extremely professional from day one, handled all our queries quickly and got us lots of viewings. They helped us negotiate on our purchase and made the ... Read Full Review

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Professional and Efficient ...

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5 Star Review
UserName

Claire

By : 'Frederick'
Branch : Hartlepool, 129 York Road
Services : Letting( Property Management )
Rent PCM : £650
Would you recommend ? : Yes
Postcode : TS24

26 Feb 2021
People found this helpful0

I have recently asked Manners & Harrison to fully manage a flat for me at Hartlepool Marina. Within a short time, references were obtained and the tenant was housed. The whole process was so efficient and I thank Claire Moore for her efficiency and professional ... Read Full Review

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5* service 5* aftercare5* ...

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5 Star Review
UserName

Marc

By : 'Lauren'
Branch : Stockton-on-tees, 1 Bishop Street
Services : Sales( As a Vendor )
Sold price : £145000
Would you recommend ? : Yes
Postcode : TS18

21 Nov 2020
People found this helpful0

5* service 5* aftercare 5* pricing 5* and beyond!! We cannot thank Marc and his team at manners Stockton branch, they where amazing and we wouldn&rsquo;t have got through this stressful move without them! Top quality customer service and always there no matter what. Highly recommend this ... Read Full Review

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The reason estate agents get ...

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1 Star Review

By : 'Andy'
Branch : Stockton-on-tees, 1 Bishop Street
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : TS19

10 Oct 2018
People found this helpful2

Excellent salespeople at first visit and during the valuation of my property, but their service went downhill very quickly afterwards. Some of my highlights include: * Being told by sales rep (valuer) that to get the full valuation price my asking price should be the same as the valuation, then ... Read Full Review


Comments on Agent Fees

Reasonable

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Sub ...

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1 Star Review
UserName

Claire

By : 'Andrew'
Branch : Hartlepool, Shrewsbury House, 129 York Road
Services : Sales( As a Vendor )
Sold price : £70000
Would you recommend ? : No
Postcode : TS26

21 Sept 2018
People found this helpful2

Disorganised, misleading information , over promise and under achieve. Still waiting a refund.all in all not a good experience. Used to be one of the better estate agents to deal with in Hartlepool but sadly no longer. Need to get a grip if they are to provide a service that you come expect ... Read Full Review


Comments on Agent Fees

Fees seem to be average for region

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I&#039;ve had mixed ...

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3 Star Review

By : 'Abby'
Branch : Stockton-on-Tees, 23 High Street
Services : Letting( Property Management )
Rent PCM : £450
Would you recommend ? : Yes
Postcode : TS18

31 Jan 2018
People found this helpful0

I've had mixed experiences in the branch, to start with a lot of the staff were very rude and unhelpful, so much so I put in a complaint, which is something I wouldn't normally do. Apart from Geeta and another woman whose name I've forgotten, who were both lovely and helpful. I think ... Read Full Review


Comments on Agent Fees

Does not apply.

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Emma is a highly competent ...

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5 Star Review
UserName

Emma

By : 'Mr'
Branch : Hartlepool, 129 York Road
Services : Letting( As a Tenant )
Rent PCM : £600
Would you recommend ? : Yes
Postcode : TS26

31 Jan 2018
People found this helpful0

Emma is a highly competent agent, always there if you need help and very friendly, She has helped us out on a number of occasions and always been quick to acknowledge you. I would recommend Manners & Harrison to anyone and defiantly recommend contacting Emma should you need an ... Read Full Review

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Manners and Harrison have ...

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5 Star Review
UserName

Emma

By : 'Sam'
Branch : Hartlepool, 129 York Road
Services : Letting( As a Owner )
Rent PCM : £450
Would you recommend ? : Yes
Postcode : TS25

30 Jan 2018
People found this helpful0

Manners and Harrison have been managing my property for two years now and the service has been great. Always respond quickly to any queries and keep me up to date with everything concerning the property. I would definitely recommend this letting agent offering a great service at what I believe is a ... Read Full Review


Comments on Agent Fees

Very reasonable management fees.

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I have lived in the same ...

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1 Star Review

By : 'l'
Branch : Billingham, 2 Town Square
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : TS23

30 Oct 2017
People found this helpful3

I have lived in the same privately rented property in Billigham for over 30 months, a year ago, I received a marketing card from the Manners and Harrison office in Billingham, asking if i was looking to sell my home......I don't think my landlord would appreciate me selling his house, so i called ... Read Full Review

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My husband and I would like ...

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5 Star Review
UserName

Eleanor

By : 'Mrs'
Branch : Billingham, 2 Town Square
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : TS23

27 Mar 2017
People found this helpful0

My husband and I would like to thank all the staff at the Billingham office for all their help, attention to detail when selling our house. A very special thanks to Eleanor Round for all her prompt attention, and advice through the process of selling. Nothing was a problem. We would highly ... Read Full Review


Comments on Agent Fees

They are brilliant

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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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