Manners & Harrison
3.2/5, 25 reviews
60% recommended
100% sales valuation accuracy
90% sales fee satisfaction
100% lettings valuation accuracy
90% lettings fee satisfaction
No company information

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Latest Reviews

 View all Reviews 25
8th Mar 2024
reviewed by 'Andy'
“Not impressed with the service so far, we specifically requested no board , yet one was put up. We came home ......”
6th Sep 2023
reviewed by 'Michelle'
“They're refusing to share important information with prospective purchasers of a house on a shared private access road which is ......”
3rd Aug 2023
reviewed by 'Amy'
“I'm not a customer, I'm selling my house with another company and I have told them that. When my house ......”
19th Jul 2023
reviewed by 'Wayne'
“

Be aware as you won't get important information. After putting an offer in on a property in Hartlepool. I ......”

1st Oct 2022
reviewed by 'Lynn'
“I can't wait till the market flops and these estate agents have to work to try and get sales. I ......”
7th Apr 2022
reviewed by 'Arindam'
“Had terrible experience. Claire Harrison and Antonia were terrible. She made derogatory comments and did not respond to me despite ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 100% 90% £70,000 £200,000
Lettings 100% 90% £395 £650
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
4 0 4 1 4 1 1 2 2 6
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: Closed
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Rankings
Overall
Estate agents
Letting agents
Latest Properties

No Properties

Manners & Harrison Branches (view all 6)
Billingham, TS23
Hartlepool, TS26
Hartlepool, TS26
Marton, TS7
Stockton-on-Tees, TS18
Stockton-on-tees, TS18

“Not impressed with the service so far, we spe......”

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Mar 08,2024
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By: 'Andy'
Mar 08,2024
6 people found
this helpful
Not impressed with the service so far, we specifically requested no board , yet one was put up. We came home another day to find a sold sign up on our property????? I wonder what else they are doing or not doing to hinder a sale ????...
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“They're refusing to share important informati......”

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Sep 06,2023
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By: 'Michelle'
Sep 06,2023
11 people found
this helpful
They're refusing to share important information with prospective purchasers of a house on a shared private access road which is likely to collapse due to the severing of my rainwater pipe from my drain which is running to ground under the road. Northumbrian Water and ...
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“I'm not a customer, I'm selling my house with......”

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Aug 03,2023
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By: 'Amy'
Aug 03,2023
3 people found
this helpful
I'm not a customer, I'm selling my house with another company and I have told them that. When my house went up for sale they rang me near enough every day to ask if I wanted to go with them, I said no. They rang ...
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“Be aware as you won't get important informati......”

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Jul 19,2023
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Sharon
By: 'Wayne'
Jul 19,2023
4 people found
this helpful

Be aware as you won't get important information. After putting an offer in on a property in Hartlepool. I was contacted by one of the agents saying that my cash offer had been accepted and I needed to pay £350 for searches, even though I ...
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“I can't wait till the market flops and these ......”

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Oct 01,2022
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By: 'Lynn'
Oct 01,2022
5 people found
this helpful
I can't wait till the market flops and these estate agents have to work to try and get sales. I am a cash buyer and will not buy a house from anyone that uses this estate agents. 3 different occasions I have asked for viewings on ...
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“Had terrible experience. Claire Harrand Anton......”

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Apr 07,2022
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Claire
By: 'Arindam'
Apr 07,2022
7 people found
this helpful
Had terrible experience. Claire Harrison and Antonia were terrible. She made derogatory comments and did not respond to me despite several phone calls....
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“We were moving in a completely new area and w......”

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Sep 12,2021
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Danielle
By: 'Syed'
Sep 12,2021
1 people found
this helpful
We were moving in a completely new area and we got the best help to look for our dreams property. Good guidance, very good service, always ready to listen and help. We were looked after from beginning to end by Danielle Wilson and she has ...
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“I rang the Hartlepool office on Tuesday morni......”

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Aug 25,2021
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By: 'Colin Reardon'
Aug 25,2021
3 people found
this helpful
I rang the Hartlepool office on Tuesday morning to arrange a viewing about a property and was told someone would ring me, by 16.42 no one had been in touch about getting me a viewing for Friday, so Wednesday at about 09.40 my wife rang them to ...
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“Excellent service and advice from Luke at Man......”

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May 19,2021
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Luke
By: 'Jonathan'
May 19,2021
0 people found
this helpful
Excellent service and advice from Luke at Manners & Harrison’s Hartlepool branch. My property was sold within 24 hours! This is the second time I have had a successful outcome from Manners & Harrison after...
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“Great valuation from ruth,very polite and pro......”

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Apr 30,2021
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Ruth
By: 'Paul'
Apr 30,2021
0 people found
this helpful
Great valuation from ruth,very polite and proffesional,promt and thorough,highly reccomend her.Follow up with a call few days later.Very happy,would use again...
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“Excellent service from start to finish. After......”

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Apr 12,2021
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Beth
By: 'Steven'
Apr 12,2021
0 people found
this helpful
Excellent service from start to finish. After a poor experience with another company, went we with Manners and Harrison to sell our home, they were extremely professional from day one, handled all our queries quickly and got us lots of viewings. They helped us negotiate ...
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“Professional and Efficient Manners & Harrison...”

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Feb 26,2021
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Claire
By: 'Frederick'
Feb 26,2021
0 people found
this helpful
I have recently asked Manners & Harrison to fully manage a flat for me at Hartlepool Marina. Within a short time, references were obtained and the tenant was housed. The whole process was so efficient and I thank Claire Moore for her efficiency and professional approach....
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“5* service 5* aftercare5* pricing 5* and b......”

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Nov 21,2020
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Marc
By: 'Lauren'
Nov 21,2020
0 people found
this helpful
5* service 5* aftercare 5* pricing 5* and beyond!! We cannot thank Marc and his team at manners Stockton branch, they where amazing and we wouldn’t have got through this stressful move without them! Top quality customer service and always there no matter what. Highly recommend this branch. ...
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“The reason estate agents get a bad rep!...”

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Oct 10,2018
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By: 'Andy'
Oct 10,2018
2 people found
this helpful
Excellent salespeople at first visit and during the valuation of my property, but their service went downhill very quickly afterwards. Some of my highlights include: * Being told by sales rep (valuer) that to get the full valuation price my asking price should be the same ...
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Comment on agent fees
Reasonable
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“Sub standard...”

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Sep 21,2018
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Claire
By: 'Andrew'
Sep 21,2018
2 people found
this helpful
Disorganised, misleading information , over promise and under achieve. Still waiting a refund.all in all not a good experience. Used to be one of the better estate agents to deal with in Hartlepool but sadly no longer. Need to get a grip if they are ...
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Comment on agent fees
Fees seem to be average for region
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“Emma is a highly competent agent, always there if you ......”

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Jan 31,2018
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Emma
By: 'Mr'
Jan 31,2018
0 people found
this helpful
Emma is a highly competent agent, always there if you need help and very friendly, She has helped us out on a number of occasions and always been quick to acknowledge you. I would recommend Manners & Harrison to anyone and defiantly recommend contacting Emma should ...
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“I've had mixed experiences in the branch, to start with ......”

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Jan 31,2018
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By: 'Abby'
Jan 31,2018
0 people found
this helpful
I've had mixed experiences in the branch, to start with a lot of the staff were very rude and unhelpful, so much so I put in a complaint, which is something I wouldn't normally do. Apart from Geeta and another woman whose name I've forgotten, ...
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Comment on agent fees
Does not apply.
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“Manners and Harrison have been managing my property for two ......”

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Jan 30,2018
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Emma
By: 'Sam'
Jan 30,2018
0 people found
this helpful
Manners and Harrison have been managing my property for two years now and the service has been great. Always respond quickly to any queries and keep me up to date with everything concerning the property. I would definitely recommend this letting agent offering a great ...
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Comment on agent fees
Very reasonable management fees.
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“I have lived in the same privately rented property in ......”

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Oct 30,2017
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By: 'l'
Oct 30,2017
3 people found
this helpful
I have lived in the same privately rented property in Billigham for over 30 months, a year ago, I received a marketing card from the Manners and Harrison office in Billingham, asking if i was looking to sell my home......I don't think my landlord would ...
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“My husband and I would like to thank all the ......”

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Mar 27,2017
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Eleanor
By: 'Mrs'
Mar 27,2017
0 people found
this helpful
My husband and I would like to thank all the staff at the Billingham office for all their help, attention to detail when selling our house. A very special thanks to Eleanor Round for all her prompt attention, and advice through the process of selling. ...
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Comment on agent fees
They are brilliant
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“My boiler needed repairs and Sequence agent Sarah-Jayne was great ......”

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Nov 17,2016
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By: 'JoO'
Nov 17,2016
0 people found
this helpful
My boiler needed repairs and Sequence agent Sarah-Jayne was great as were the contractors doing the repairs. The repair was arranged as quickly as possible with Sequence checking to make sure I was okay in the cold weather and offering alternative heaters. The contractors were ...
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Comment on agent fees
Not applicable - repairs
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“Manners and Harrison staff are polite and friendly, however through ......”

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Oct 31,2016
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Charlotte
By: 'Lauren'
Oct 31,2016
1 people found
this helpful
Manners and Harrison staff are polite and friendly, however through out my tenancy I had no need to speak with them on a regular basis. But I would like to mention that Sequence Property management handled my dispute with great care and patients. I was ...
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“I have had an excellent experience renting my property with ......”

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Oct 26,2016
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By: 'Sam'
Oct 26,2016
0 people found
this helpful
I have had an excellent experience renting my property with manners and harrisons Hartlepool. I have chosn the full management option and everything has been handled wonderfully..... has taken a long time to get my property rented but this is down to the market conditions, ...
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Comment on agent fees
I consider the service fees very reasonable for the service I am getting.
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“This has been the best agency I have ever dealt ......”

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Aug 03,2016
Minithumbup
By: 'JoO'
Aug 03,2016
1 people found
this helpful
This has been the best agency I have ever dealt with - and I have rented with a lot of different companies! The staff are really lovely and will really go the extra mile to help with any enquiry. They were really patient with all ...
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Comment on agent fees
Fees are a little more expensive than some agencies but well worth it for how lovely the agents are.
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“Rebecca helped me with a claim for loss of rent ......”

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Jul 25,2016
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By: 'Steve'
Jul 25,2016
1 people found
this helpful
Rebecca helped me with a claim for loss of rent and guided me through the process of getting a sum of money returned....
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by Manners & Harrison

Regional Awards won by Manners & Harrison

Individual Branch Awards


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