Leaders
3.8/5, 2116 reviews
70% recommended
86% sales valuation accuracy
91% sales fee satisfaction
80% lettings valuation accuracy
67% lettings fee satisfaction
Leaders is one of the top residential property sales and lettings companies in the UK. We have more than 120 office branches throughout the country which specialise in lettings, estate agency, buy-to-let property, investments and finance. The firm was founded in 1983 and grew into this large network of property ... show more Leaders is one of the top residential property sales and lettings companies in the UK. We have more than 120 office branches throughout the country which specialise in lettings, estate agency, buy-to-let property, investments and finance. The firm was founded in 1983 and grew into this large network of property professionals by providing consistent high-quality customer service and building a great reputation. Our branches are situated across the South East, London, South West, East Midlands, East Anglia and North West. We have grown due to our exceptional customer service and customer care. Each Leaders estates and lettings agents’ branches have the most qualified local experts that will help you rent and sell properties. If you would like to find out your home worth estimate, do not hesitate to contact your local property agent branch.

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Latest Reviews

 View all Reviews 2116
30th Oct 2024
reviewed by 'Harbinder'
“Rated 1 out of 5 stars19 hours agoAvoid Avoid Avoid.. disgusting business practicesIf you are a landlord, avoid Leaders at all costs. ......”
15th Oct 2024
reviewed by 'Huang'
“LANDLORDS BEWARE! check-out report shows that many items are damaged, especially the sofa and washing machine, which are no longer ......”
11th Oct 2024
reviewed by 'Martin'
“Great experience really helped me move into my property in a timely fashion. Emily, Becky went above and beyond. Thanks ......”
9th Oct 2024
reviewed by 'Matteo'
“We've been renting for over a decade, and Leaders Chester is by far the worst letting agency we've ever encountered. ......”
8th Oct 2024
reviewed by 'Kwaku Asiedu'
“I recently moved into my new home let by leaders and l will never forget an amazing great service provided ......”
19th Sep 2024
reviewed by 'Shubhs'
“Maud provides excellent service all the time consistently. She is extremely helpful and very prompt...”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 86% 91% £23,200 £3,000,000
Lettings 80% 67% £340 £9,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
655 83 690 447 54 7 38 9 49 84
Opening Hours
  • Monday: 09:00 - 18:00
  • Tuesday: 09:00 - 18:00
  • Wednesday: 09:00 - 18:00
  • Thursday: 09:00 - 18:00
  • Friday: 09:00 - 18:00
  • Saturday: 09:00 - 13:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
NAEA ARLA TPOS Lettings TPOS TDS
Rankings
Overall
Estate agents
Letting agents
Latest Properties for Sale   196 to Rent   717
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Leaders Branches (view all 149)
Aldershot, GU11
Altrincham, WA14
Ashton-in-Makerfield Wigan, WN4
Aylesbury, HP20
Beckenham, BR3
Bedford, MK40
Belper, DE56
Birmingham, B30

“I have four flats which are all managed by Leaders. ......”

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Oct 31,2012
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By: 'F'
Oct 31,2012
0 people found
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I have four flats which are all managed by Leaders. I had been using Oaklets the company that Leaders took over for at least 10 years and am happy with the continuity of service. I am still dealing with the people who had worked for Oaklets ...
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“I received excellent advice and guidance from Leaders,Horsham to ......”

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Oct 31,2012
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Anna
By: 'Cosmas'
Oct 31,2012
0 people found
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I received excellent advice and guidance from Leaders,Horsham to get the right property I needed when I was desparately looking for a 1 bedroom flat within the proximity of my working place, at an affordable negotiated monthly rent.The process of references needed was so ...
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“l would highly recommend Leaders. As a previous tenant l ......”

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Oct 30,2012
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By: 'Marilyn'
Oct 30,2012
1 people found
this helpful
l would highly recommend Leaders. As a previous tenant l never had any problems in any of my dealings with the staff they were polite, friendly and always extremely helpful. Whenever l had a problem the issue was dealt with efficiently and quickly....
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“Leaders have a excellant customer service and give 100% care to ......”

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Oct 30,2012
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By: 'Kayleigh'
Oct 30,2012
1 people found
this helpful
Leaders have a excellant customer service and give 100% care to all their tenants. I felt at ease with the process and am very happy with the property. Would highly recommend to anyone looking to rent a property in the future....
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“I have been a client of this Leaders branch since 2006 ......”

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Oct 30,2012
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By: 'David'
Oct 30,2012
1 people found
this helpful
I have been a client of this Leaders branch since 2006 as a landlord and it is very important to me that I have a letting agent that is professional and communicative since I am a landlord that resides in the USA. The staff at this ...
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“I have been a landlod for about a decade, and ......”

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Oct 30,2012
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By: 'Andrew'
Oct 30,2012
1 people found
this helpful
I have been a landlod for about a decade, and showed no real loyalty to any management agent until I started working with Leaders about six years ago. I was always reasonably happy with all the agents I used. But Leaders very quickly demonstrated just ...
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“Both persons mentioned have produced quality tenants at increasing rentals ......”

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Oct 30,2012
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By: 'Robert'
Oct 30,2012
3 people found
this helpful
Both persons mentioned have produced quality tenants at increasing rentals and have also assisted me greatly when I had to presue a claim against an outgoing tenant. They have acted as my letting agent for this property for more than 7 years and have always provided ...
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“Both members of staff that i dealt with when using ......”

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Oct 30,2012
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By: 'curly'
Oct 30,2012
0 people found
this helpful
Both members of staff that i dealt with when using leaders were polite and professional. They gave me all the information i needed and i could not have asked for a more helpful; team. I would recomend Leaders to anyone wanting to rent or buy ...
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“The above propertu has been let through Leaders since March 2008 ......”

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Oct 30,2012
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Sarah
By: 'LEADERS'
Oct 30,2012
1 people found
this helpful
The above propertu has been let through Leaders since March 2008 and during this time Sarah Gregg and her team have handled the tenancy with the utmost efficiency on behalf of both the Landlord and the Tenants. I am always advised immediately of any issues arising ...
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“The Leaders branch in Godalming might be small, but they ......”

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Oct 27,2012
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Ros
By: 'Peter'
Oct 27,2012
8 people found
this helpful
The Leaders branch in Godalming might be small, but they have far exceeded my expectations. As a landlord I needed some good solid advice and have received this in abundance, since bringing my property to Leaders. So far I have dealt with Charlotte and Ros, ...
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“Terrific service from Emma when we let our flat out ......”

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Oct 27,2012
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Emma
By: 'Peter'
Oct 27,2012
7 people found
this helpful
Terrific service from Emma when we let our flat out when we moved overseas. Great all round service , thank you....
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“I became a landlord a few years back and when ......”

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Oct 26,2012
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By: 'Mr'
Oct 26,2012
1 people found
this helpful
I became a landlord a few years back and when i first rented my property i went through anotheragent in Crawley but had a very bad experience lets just say if i had to make the 'choice' again i would have gone with Leaders from ...
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“Having let a property through Leaders for eight years now, ......”

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Oct 26,2012
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By: 'Paul'
Oct 26,2012
0 people found
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Having let a property through Leaders for eight years now, I honestly couldn't be happier with them. When you live abroad as I do, it's important that you can have confidence in your agent, since you are not always immediately available. I like Leaders because ...
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“I would recommend Leader East Grinstead. Having used letting agents ......”

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Oct 25,2012
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Eleanor
By: 'Nick'
Oct 25,2012
0 people found
this helpful
I would recommend Leader East Grinstead. Having used letting agents for 20 years this has been the most positive experience.All staff extremely helpful and when I had a major maintenance problem it was attended to immediately avoiding the need for the property to be empty ...
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“We have a smal portfolio of properties and have used ......”

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Oct 24,2012
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By: 'Derek'
Oct 24,2012
0 people found
this helpful
We have a smal portfolio of properties and have used Leaders in North End to market and manage them for the past three years. We have used other agents in the past but have found Leaders full management sevice to be far better and more ...
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“Excellent service for the past 15 years even whilst we were ......”

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Oct 23,2012
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By: 'John'
Oct 23,2012
8 people found
this helpful
Excellent service for the past 15 years even whilst we were out of the country working abroad there has never been any concerns. The staff use a common sense approach to problems and deal with the vast majority of trivial issues....
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“I am a landlord or several properties, including one in ......”

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Oct 23,2012
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Claire
By: 'Carl'
Oct 23,2012
0 people found
this helpful
I am a landlord or several properties, including one in Brighton. For several years now I have been using Leaders as my agent and have had excellent service from them. I must especially commend Claire Singer as when recently I had a difficult problem tenant, ...
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“I have been using Leaders, Waterlooville as my lettings agent ......”

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Oct 23,2012
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By: 'Sharon,'
Oct 23,2012
0 people found
this helpful
I have been using Leaders, Waterlooville as my lettings agent for over two years and in that time have been more than happy with their service, committment and correspondance. They currently look after two properties for me, and each time the tenants have given notice ...
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“The team at leaders provide me a first class service ......”

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Oct 23,2012
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By: 'Tim'
Oct 23,2012
1 people found
this helpful
The team at leaders provide me a first class service on all the properties i have with them....
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“My family has been using Leaders in Gosport for letting ......”

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Oct 22,2012
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By: 'Toni'
Oct 22,2012
0 people found
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My family has been using Leaders in Gosport for letting properties for over 10 years, and not once have we been disappointed. Helen Smith has overseen all our tenants, and her professionalism and integrity is a credit to Leaders. I have no hesitations in recommending Helen ...
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“Within a few hours of Jill valuing the monthly rental ......”

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Oct 22,2012
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Jill
By: 'Janet'
Oct 22,2012
0 people found
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Within a few hours of Jill valuing the monthly rental the flat was on their website. Dawn already had a gentleman in mind and he was the first person to view the flat decided to rent it. We were very happy....
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“I would like to thank the staff for all the ......”

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Oct 22,2012
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By: 'Helen'
Oct 22,2012
0 people found
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I would like to thank the staff for all the help they gave me in finding the correct property for me, and explaining the process as we went along, I am also very greatful for the after care I am given too. Thank you all ...
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“During the time we have been letting our property, we ......”

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Oct 22,2012
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Sherrie
By: 'Dave'
Oct 22,2012
0 people found
this helpful
During the time we have been letting our property, we have had many dealings with Sherrie and always without fail, she has provideed us with answers to our queries. Unusually, these days, she can be relied upon, when told an action is to be taken, ...
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“We have had our property on a managed letting with ......”

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Oct 21,2012
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Angela
By: 'J.'
Oct 21,2012
0 people found
this helpful
We have had our property on a managed letting with Leaders or their predecessors for ten years and have never been without a suitable tennant. Angela Damon, our Property Manager, has provided excellent communication in dealing with internal matters within Leaders and good reliable advice ...
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“Selwyn of Leaders is a fantastic professional agent. He was ......”

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Oct 20,2012
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By: 'Tom'
Oct 20,2012
9 people found
this helpful
Selwyn of Leaders is a fantastic professional agent. He was very helpful when I was searching for a property, offering great advice, and arranging viewings to fit my timetable. He worked fast to agree a deal with my Landlord and was very thorough and efficient ...
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By: Selwyn Pacheco - Lettings Consultant
Oct 22, 2012
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Tom and Emilia, thank you for your kind feedback! I am pleased you guys have settled well in your new home in Sydenham and was a pleasure to be of help! ...

“The letting agents and property management staff all worked to ......”

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Oct 20,2012
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By: 'Geri'
Oct 20,2012
0 people found
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The letting agents and property management staff all worked to make our tenants feel supported and gave me as the landlord an accurate account of any situation. As a landlord who was based abroad they always gave me good feedback and prompt responses to any ...
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“It was a very good experience. Micheal was very helpful. ......”

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Oct 19,2012
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By: 'Sam'
Oct 19,2012
0 people found
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It was a very good experience. Micheal was very helpful. He is very prompt in acting on my behalf to urgently get any issues outstanding. Overall through Leaders he has given me quality support of finding property and has dealt with any issues very professionally. ...
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“I have found Leaders, Eastleigh Branch very helpful right from ......”

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Oct 19,2012
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Ellie
By: 'Liz'
Oct 19,2012
1 people found
this helpful
I have found Leaders, Eastleigh Branch very helpful right from the start. Ellie came to visit me at my home and went through the process very thoroughly and put my mind at rest as I had never been a landlord before. If I have any ...
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“I went in to Leaders looking for a property to ......”

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Oct 18,2012
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By: 'Lou'
Oct 18,2012
1 people found
this helpful
I went in to Leaders looking for a property to rent, the ladies that work there were very professional & down to earth (which I find a lot of other agents aren't).They were all friendly & well presented. I did rent through them & would do again. ...
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“Just wanted to compliment Sarah Phillips on doing a great ......”

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Oct 18,2012
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By: 'paul'
Oct 18,2012
0 people found
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Just wanted to compliment Sarah Phillips on doing a great job,,She looks after the management of my property and recently with a change of tenant there was a dispute over the security deposit. Thanks to Sarah she had documented all the faults and enabled ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

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Last updated at 11:52 AM 06/03/2014 by David Montero

Awards won by Leaders

Regional Awards won by Leaders

Individual Branch Awards

Chester, CH1

Crawley, RH10

Northwich, CW9

Bournemouth, BH1

Colchester, CO1

Southampton, SO15

Cheltenham, GL50



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