Leaders
3.8/5, 2116 reviews
70% recommended
86% sales valuation accuracy
91% sales fee satisfaction
80% lettings valuation accuracy
67% lettings fee satisfaction
Leaders is one of the top residential property sales and lettings companies in the UK. We have more than 120 office branches throughout the country which specialise in lettings, estate agency, buy-to-let property, investments and finance. The firm was founded in 1983 and grew into this large network of property ... show more Leaders is one of the top residential property sales and lettings companies in the UK. We have more than 120 office branches throughout the country which specialise in lettings, estate agency, buy-to-let property, investments and finance. The firm was founded in 1983 and grew into this large network of property professionals by providing consistent high-quality customer service and building a great reputation. Our branches are situated across the South East, London, South West, East Midlands, East Anglia and North West. We have grown due to our exceptional customer service and customer care. Each Leaders estates and lettings agents’ branches have the most qualified local experts that will help you rent and sell properties. If you would like to find out your home worth estimate, do not hesitate to contact your local property agent branch.

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Latest Reviews

 View all Reviews 2116
30th Oct 2024
reviewed by 'Harbinder'
“Rated 1 out of 5 stars19 hours agoAvoid Avoid Avoid.. disgusting business practicesIf you are a landlord, avoid Leaders at all costs. ......”
15th Oct 2024
reviewed by 'Huang'
“LANDLORDS BEWARE! check-out report shows that many items are damaged, especially the sofa and washing machine, which are no longer ......”
11th Oct 2024
reviewed by 'Martin'
“Great experience really helped me move into my property in a timely fashion. Emily, Becky went above and beyond. Thanks ......”
9th Oct 2024
reviewed by 'Matteo'
“We've been renting for over a decade, and Leaders Chester is by far the worst letting agency we've ever encountered. ......”
8th Oct 2024
reviewed by 'Kwaku Asiedu'
“I recently moved into my new home let by leaders and l will never forget an amazing great service provided ......”
19th Sep 2024
reviewed by 'Shubhs'
“Maud provides excellent service all the time consistently. She is extremely helpful and very prompt...”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 86% 91% £23,200 £3,000,000
Lettings 80% 67% £340 £9,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
655 83 690 447 54 7 38 9 49 84
Opening Hours
  • Monday: 09:00 - 18:00
  • Tuesday: 09:00 - 18:00
  • Wednesday: 09:00 - 18:00
  • Thursday: 09:00 - 18:00
  • Friday: 09:00 - 18:00
  • Saturday: 09:00 - 13:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
NAEA ARLA TPOS Lettings TPOS TDS
Rankings
Overall
Estate agents
Letting agents
Latest Properties for Sale   196 to Rent   717
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Leaders Branches (view all 149)
Aldershot, GU11
Altrincham, WA14
Ashton-in-Makerfield Wigan, WN4
Aylesbury, HP20
Beckenham, BR3
Bedford, MK40
Belper, DE56
Birmingham, B30

“I have delt with Leaders Walton on Thames since they ......”

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Nov 02,2012
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By: 'Larry'
Nov 02,2012
1 people found
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I have delt with Leaders Walton on Thames since they took over my contract when they bought out the last agents. I have to say that the new set up with new manager and staff is excellent and the staff are very helpful. they have ...
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“I have used leaders western road for the last three ......”

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Nov 02,2012
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By: 'Lucy'
Nov 02,2012
0 people found
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I have used leaders western road for the last three years to privately rent and am constantly impressed with the team! For each property I have received a personal and friendly approach both from Phoebe and Emma and the wider team. I have felt rest ...
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“Adam provided us with a very good, professional service and ......”

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Nov 02,2012
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By: 'dbd2086'
Nov 02,2012
0 people found
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Adam provided us with a very good, professional service and endeavoured to show us around properties that met our needs, and as a result we ended up moving into the flat we are currently still in (approaching our 2nd year of tenancy) which as you ...
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“Steve Love assisted myself and my partner in finding a ......”

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Nov 02,2012
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By: 'Brent'
Nov 02,2012
0 people found
this helpful
Steve Love assisted myself and my partner in finding a rental property in Brighton. Steve was fantastic! He brought a down to earth attitude to our meeting and to the viewings asking us the right questions to help us understand what we wanted out of ...
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“The last three flats i have lived in as a ......”

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Nov 02,2012
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By: 'Louise'
Nov 02,2012
0 people found
this helpful
The last three flats i have lived in as a tenant have been found through Leaders Western Road and over the last 5 years i have found them to be very competent, knowledgeable, and efficient. I would always try this branch first if i need to ...
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“We have flats in the Haywards Heath area and have ......”

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Nov 02,2012
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By: 'Geoff'
Nov 02,2012
0 people found
this helpful
We have flats in the Haywards Heath area and have used Leaders for around five years They have always found excellent tenants whenever letting is concerned Back up is professional and efficient Very happy with them...
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“We have just started renting a property out with Leaders ......”

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Nov 02,2012
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By: 'Anne'
Nov 02,2012
0 people found
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We have just started renting a property out with Leaders in Waterlooville with the team managing the process of finding a tenant and then taking over the day to day management. In all respects this has been painless. The property was rented out in less ...
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“I would like to thank Leaders (Southsea) for a helping ......”

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Nov 02,2012
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By: 'LJB'
Nov 02,2012
0 people found
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I would like to thank Leaders (Southsea) for a helping my find somewhere to live so quickly, I did not have a lot of time left to find somewhere but i found the whole process with them very easy. From registering, viewing properties and moving ...
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“Right from the very outset I was impressed with the ......”

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Nov 01,2012
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By: 'Jackie'
Nov 01,2012
0 people found
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Right from the very outset I was impressed with the professionalism and courtesy that I received. As a result the whole process of renting a flat was stress-free and smooth. I particularly appreciated having a named person who dealt with me personally and was always ...
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“We went into Leaders on a Friday and they had ......”

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Nov 01,2012
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By: 'Chris'
Nov 01,2012
0 people found
this helpful
We went into Leaders on a Friday and they had two tenants by Monday . Two weeks later the tenant moved in . All professionally handled with only minimum reference back to me...
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“Agent and office staff very professional and knowledgeable about their ......”

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Nov 01,2012
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By: 'John'
Nov 01,2012
0 people found
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Agent and office staff very professional and knowledgeable about their local marketplace. They protected our interests , both financially and legally and at the same time brought good quality prospects to the property....
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“From our first enquiry to the day we exchanged contracts ......”

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Nov 01,2012
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By: 'Ruth'
Nov 01,2012
0 people found
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From our first enquiry to the day we exchanged contracts and beyond, I have been super impressed with Leaders. I was very nervous about renting, as I have always previously owned a property. James Bambridge the agent with whom we dealt, calmly and patiently allayed ...
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“We had a serious problem arise a few days before ......”

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Nov 01,2012
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By: 'Adrian'
Nov 01,2012
0 people found
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We had a serious problem arise a few days before we were due to move into our new home managed by Leaders. Both James and Louisa were our primary contacts at the Chichester branch who smoothed out many of the rough edges that finally allowed ...
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“I recently used Leaders Lettings Basingstoke to help facilitate a ......”

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Nov 01,2012
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By: 'Krugerr'
Nov 01,2012
3 people found
this helpful
I recently used Leaders Lettings Basingstoke to help facilitate a move to the area. The branch was clean and well presented, and I was instantly greeted and assisted by the staff. She listened to what I was looking for and suggested a number of properties. ...
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“Ive found the team at Leaders, Burgess Hill to be ......”

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Nov 01,2012
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Gail
By: 'H'
Nov 01,2012
1 people found
this helpful
Ive found the team at Leaders, Burgess Hill to be dedicated, professional and courteous in all of my dealings with them. They have gone above and beyond the call of duty and when I was faced with unexpected challenges, have been there to offer advice ...
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“We always call on Leaders at Burgess Hill on a ......”

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Nov 01,2012
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By: 'Kevin'
Nov 01,2012
0 people found
this helpful
We always call on Leaders at Burgess Hill on a finder only basis for our rentals. They have a good solid base and presence in the area, great premises which are easily visible and in the High Street and a professional but approachable manner. We ...
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“Leaders are one of the most professional agents i have ......”

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Nov 01,2012
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By: 'emilybunny'
Nov 01,2012
0 people found
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Leaders are one of the most professional agents i have dealt with. I use Leaders on a tenant find basis and found them to be polite and speedy. I have found that i am always able to speak to someone on the phone. They have ...
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“I found them very straightforward and professional. I would definitely ......”

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Nov 01,2012
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By: 'S'
Nov 01,2012
0 people found
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I found them very straightforward and professional. I would definitely use them again and have no hesitation in recommending them to others....
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“I used Leaders as a letting agent to rent a ......”

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Nov 01,2012
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By: 'May'
Nov 01,2012
1 people found
this helpful
I used Leaders as a letting agent to rent a property in Walton. The application process was easy and there was hardly anything I had to do. All queries were dealt with really quickly and efficiently. Leaders informed all the suppliers about my moving in ...
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“I could not disagree more with the below review. I ......”

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Nov 01,2012
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By: 'CD'
Nov 01,2012
3 people found
this helpful
I could not disagree more with the below review. I have used Leaders in Southsea for years and have found them to be helpful, knowledgeable and very professional. I have a large portfolio of properties and would not use any other agent, certainly not the ...
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“We have a portfolio of 14 properties which Leaders Limited in ......”

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Nov 01,2012
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By: 'Mill'
Nov 01,2012
8 people found
this helpful
We have a portfolio of 14 properties which Leaders Limited in Reigate and Redhill have managed for us for over 10 years. We have always found them to be extremely professional and efficient. They have found reliable tenants for us. Many have been with us for several ...
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“I'm new to renting and didn't have a clue on ......”

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Nov 01,2012
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By: 'Nick'
Nov 01,2012
1 people found
this helpful
I'm new to renting and didn't have a clue on who to use locally. I decided to use Leaders, really, as they were the first company i saw. I'm glad i did. Whilst not being able to compare them to anyone else, i can say ...
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“I dealt with Sharon Dhillon (a junior member of staff) ......”

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Nov 01,2012
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By: 'jonquil'
Nov 01,2012
0 people found
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I dealt with Sharon Dhillon (a junior member of staff) and Claire Blackman (her manager) and found them both to be very helpful and professional when I was looking for a rental property for my son earlier this year. They made the process far less ...
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“Leaders have been very helpful and efficient in letting out ......”

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Nov 01,2012
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Charlie
By: 'Carolyne'
Nov 01,2012
1 people found
this helpful
Leaders have been very helpful and efficient in letting out my 2 flats. I have been very pleased with my dealings with Charlie and Becky who have been extremely efficient in rolling out all the necessary paperwork and have dealt promptly with any queries I might ...
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“I have recently put my property on the market with ......”

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Oct 31,2012
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Kim
By: 'Jenni'
Oct 31,2012
4 people found
this helpful
I have recently put my property on the market with Leaders in Basingstoke and have been really impressed with the service I have received so far. They have been quick to respond to all of my queries, the staff are very friendly and I would ...
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“I have never been a tenant before so this was ......”

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Oct 31,2012
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By: 'Justine'
Oct 31,2012
0 people found
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I have never been a tenant before so this was a completely new experience for me. I feel that it is important to say how such a big decision and process was made so much easier by the brilliant James, Louisa and Holly at Leaders (...
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“I cannot believe all of the wonderful reviews regarding leaders ......”

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Oct 31,2012
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Michelle
By: 'PORTFOLIO'
Oct 31,2012
83 people found
this helpful
I cannot believe all of the wonderful reviews regarding leaders letting agents please read the last two pages of the reviews they are the only honest reviews. My experience with leaders southsea. I gave leaders the first three of my quality student houses to market ...
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By: LJB
Nov 02, 2012
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I don't think this review is very helpful at all!!!!! It is clear this person is very angry at being taken to court and seems to be taking it out on them through this review site. I would also like to make another note, everybody start at the bottom of ratings but if the above ranking mentioned is correct, it is clear a lot more people think that Leaders are far better than this or they would not be the FAR higher rank they are now. ...

“Excellent, friendly, thorough and honest service from Becky and the ......”

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Oct 31,2012
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By: 'Robin'
Oct 31,2012
1 people found
this helpful
Excellent, friendly, thorough and honest service from Becky and the team at Leaders in Dorking. I thoroughly commend their services to any prospective client....
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“Selwyn was extremely helpful as the initial contact at Leaders ......”

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Oct 31,2012
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By: 'Hazeldon'
Oct 31,2012
6 people found
this helpful
Selwyn was extremely helpful as the initial contact at Leaders answering all our questions promptly and accurately - he was great to deal with....
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By: Selwyn Pacheco - Lettings Consultant
Dec 04, 2012
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Hi Stuart, thank you for your great feedback! I am happy to hear you have settled well in your new home and was a pleasure to be of help! Best Regards, Selwyn Pacheco. ...

“I have been a client of Leaders Bracknell since 2006, this ......”

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Oct 31,2012
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By: 'Johan'
Oct 31,2012
1 people found
this helpful
I have been a client of Leaders Bracknell since 2006, this being my 3rd property I am renting through them. I have always had pleasant exchanges with the staff and they are always extremely helpful and polite. Sometimes I even visit the branch for a chat. ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 11:52 AM 06/03/2014 by David Montero

Awards won by Leaders

Regional Awards won by Leaders

Individual Branch Awards

Chester, CH1

Crawley, RH10

Northwich, CW9

Bournemouth, BH1

Colchester, CO1

Southampton, SO15

Cheltenham, GL50



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