Leaders
3.8/5, 2116 reviews
70% recommended
86% sales valuation accuracy
91% sales fee satisfaction
80% lettings valuation accuracy
67% lettings fee satisfaction
Leaders is one of the top residential property sales and lettings companies in the UK. We have more than 120 office branches throughout the country which specialise in lettings, estate agency, buy-to-let property, investments and finance. The firm was founded in 1983 and grew into this large network of property ... show more Leaders is one of the top residential property sales and lettings companies in the UK. We have more than 120 office branches throughout the country which specialise in lettings, estate agency, buy-to-let property, investments and finance. The firm was founded in 1983 and grew into this large network of property professionals by providing consistent high-quality customer service and building a great reputation. Our branches are situated across the South East, London, South West, East Midlands, East Anglia and North West. We have grown due to our exceptional customer service and customer care. Each Leaders estates and lettings agents’ branches have the most qualified local experts that will help you rent and sell properties. If you would like to find out your home worth estimate, do not hesitate to contact your local property agent branch.

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Latest Reviews

 View all Reviews 2116
30th Oct 2024
reviewed by 'Harbinder'
“Rated 1 out of 5 stars19 hours agoAvoid Avoid Avoid.. disgusting business practicesIf you are a landlord, avoid Leaders at all costs. ......”
15th Oct 2024
reviewed by 'Huang'
“LANDLORDS BEWARE! check-out report shows that many items are damaged, especially the sofa and washing machine, which are no longer ......”
11th Oct 2024
reviewed by 'Martin'
“Great experience really helped me move into my property in a timely fashion. Emily, Becky went above and beyond. Thanks ......”
9th Oct 2024
reviewed by 'Matteo'
“We've been renting for over a decade, and Leaders Chester is by far the worst letting agency we've ever encountered. ......”
8th Oct 2024
reviewed by 'Kwaku Asiedu'
“I recently moved into my new home let by leaders and l will never forget an amazing great service provided ......”
19th Sep 2024
reviewed by 'Shubhs'
“Maud provides excellent service all the time consistently. She is extremely helpful and very prompt...”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 86% 91% £23,200 £3,000,000
Lettings 80% 67% £340 £9,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
655 83 690 447 54 7 38 9 49 84
Opening Hours
  • Monday: 09:00 - 18:00
  • Tuesday: 09:00 - 18:00
  • Wednesday: 09:00 - 18:00
  • Thursday: 09:00 - 18:00
  • Friday: 09:00 - 18:00
  • Saturday: 09:00 - 13:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
NAEA ARLA TPOS Lettings TPOS TDS
Rankings
Overall
Estate agents
Letting agents
Latest Properties for Sale   196 to Rent   717
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Leaders Branches (view all 149)
Aldershot, GU11
Altrincham, WA14
Ashton-in-Makerfield Wigan, WN4
Aylesbury, HP20
Beckenham, BR3
Bedford, MK40
Belper, DE56
Birmingham, B30

“I have found the staff at Leaders to be extremely ......”

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Nov 06,2012
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By: 'Nigel'
Nov 06,2012
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I have found the staff at Leaders to be extremely helpful both in securing my flat and in dealing with the slight problems since. They are very efficient and friendly and I would recommend them to anyone....
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“I have been letting my properties through Leaders for a ......”

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Nov 06,2012
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By: 'Elisabetta'
Nov 06,2012
2 people found
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I have been letting my properties through Leaders for a few years now and of all the other agents I have tried I find them to be honest, fair and helpful when problems arise. It is important to have somebody trustworthy who helps you manage ...
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“Leaders have always provided me with an efficient, timely, professional ......”

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Debbie
By: 'Ewlandlettings'
Nov 06,2012
5 people found
this helpful
Leaders have always provided me with an efficient, timely, professional and reliable service as my residential letting agent. Since April 2012, the Fleet office has handled three change of tenancies with utmost customer care to both landlord and tenant - thank you Debbie, Debra, Caroline and ...
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“Leaders have been managing our property in Rustington for four ......”

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Nov 06,2012
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By: 'Denise'
Nov 06,2012
0 people found
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Leaders have been managing our property in Rustington for four years now, They have always dealt with any issues efficiently, and are friendly and helpful at all times. If I need to contact them Dan always knows who I am, and as our property is ...
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“Following initial discussion on the telephone I met the agent ......”

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Nov 06,2012
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By: 'Patrick'
Nov 06,2012
0 people found
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Following initial discussion on the telephone I met the agent at the property and was shown around. I needed to make a decision quickly as there was a waiting list, and was given excellent information about the documents and initial funds I would need to ...
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“Claire and Sam provide an excellent service that clearly takes ......”

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Nov 06,2012
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By: 'Clive'
Nov 06,2012
0 people found
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Claire and Sam provide an excellent service that clearly takes account of the best interests of both the landlord and tenanr. They are proactive in addressing any reported problems and stay with a case until completed. Friendly, helpful and considerate service is always on offer, ...
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“I have had my property with the Rustington Branch for ......”

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Nov 06,2012
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By: 'Happy'
Nov 06,2012
0 people found
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I have had my property with the Rustington Branch for a number of years, and have found all of the staff that I have had contact with to have been most helpful and up to date with information. Three years ago I had the misfortune ...
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“Joanne has given outstanding service to my wife and I ......”

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Joanne
By: 'Joanne'
Nov 06,2012
0 people found
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Joanne has given outstanding service to my wife and I in dealing with a very unpleasant neighbour in our block of flats requiring very special skills to find suitable tenants and giving sensible advice on how to handle the situation. Along with 2 other members of ...
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“I have actually just finished the sale of my last ......”

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Nov 06,2012
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By: 'Adam'
Nov 06,2012
1 people found
this helpful
I have actually just finished the sale of my last remaining flat in the property managed by Ami at the Croydon branch. During the years Ami has been looking after my property I cannot sing her praises highly enough. From accurate reportage of maintenance issues ...
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“I highly recommend Leaders as letting agents. I used them ......”

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Mary
By: 'Annie'
Nov 06,2012
0 people found
this helpful
I highly recommend Leaders as letting agents. I used them amongst others when looking for property as I was moving from Cornwall to West Sussex. Mary in particular was helpful and informative, having to rent property mainly on an arms length arrangement and within a ...
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“I've used Leaders in Fleet for a number of years & ......”

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Nov 06,2012
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By: 'Landlord'
Nov 06,2012
4 people found
this helpful
I've used Leaders in Fleet for a number of years & always received a great service. Having used other letting agents in the past, not all in this area it is very nice to deal with people with good old fashioned common sense, especially when dealing ...
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“Having had bad experience with 2 local estate agents , we were ......”

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Nov 06,2012
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By: 'Debbie'
Nov 06,2012
0 people found
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Having had bad experience with 2 local estate agents , we were very impressed with the speed and communication regarding our letting, Sam was brilliant every step of the way . And now as soon as there is a maintenance problem , my call is dealt with and engineers ...
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“Phoebe, Emma and David have all handled our properties with ......”

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Emma
By: 'CS'
Nov 06,2012
0 people found
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Phoebe, Emma and David have all handled our properties with efficiency and professionalism. They have been very informative when it comes to assessing approximate monthly income on all the properties....
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“Leaders Rustington Branch have been letting and fully managing over 10 ......”

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Nov 06,2012
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By: 'Store'
Nov 06,2012
0 people found
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Leaders Rustington Branch have been letting and fully managing over 10 maisonettes and flats for our company since 2009 and we have been very pleased with their performance at all levels. When issues arise they are dealt with promptly and professionally and the accommodation is managed to ...
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“I have been a client of leaders in Fleet for ......”

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Nov 06,2012
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By: 'FSG'
Nov 06,2012
4 people found
this helpful
I have been a client of leaders in Fleet for nearly 10 years. They have always provided a highly professional letting service and I have recently upgraded to "fully-managed" as well as adding a further property to their managed portfolio. It would be unfair to pick ...
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“This agent stands head and shoulders above other agents with ......”

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Nov 06,2012
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By: 'nick'
Nov 06,2012
0 people found
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This agent stands head and shoulders above other agents with whom I have had dealings. Their moving in procedures (contract, opening meter readings, provision of necessary documentation etc) were all competent and professionally dealt with and since then any maintenance issues have been dealt with ...
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“I have been with Leaders for over 6 years and have ......”

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Nov 06,2012
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By: 'Mark'
Nov 06,2012
1 people found
this helpful
I have been with Leaders for over 6 years and have always found their level of service for both myself and the tenants exemplary and offer a fair and professional service that meets the needs of both the landlord and tenant rather than sitting on the ...
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“I always find lucy very helpful she always rings me ......”

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Lucy
By: 'Edward'
Nov 06,2012
1 people found
this helpful
I always find lucy very helpful she always rings me back when I leave a message. I do not seem to have had any problems since I have been with Leaders. The tenants that hve rented my property have looked after it so it must ...
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“Leaders at Waterlooville have been my lettings agents for 4 years , ......”

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Nov 06,2012
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By: 'Mrs'
Nov 06,2012
0 people found
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Leaders at Waterlooville have been my lettings agents for 4 years , and they fully manage two properties. Claire has helped and advised me through the whole process, is vey efficient, is very knowledgeable and friendly. Her team have dealt with queries or maintenance issues quickly and ...
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“In the 5 years since letting my first property through Leaders ......”

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Nov 06,2012
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By: 'Jason'
Nov 06,2012
1 people found
this helpful
In the 5 years since letting my first property through Leaders in Redhill, I have been thoroughly impressed with their Lettings & Management service. The staff are well-led, enthusiastic, proactive and extremely capable. I've never had a reason to doubt their professionalism. I am particularly impressed with ...
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“Leaders have been my agent for the last 3 years, they ......”

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Nov 06,2012
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By: 'tori'
Nov 06,2012
0 people found
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Leaders have been my agent for the last 3 years, they have been amazing at finding new tenants for me and have always kept me informed every step of the way. They have been brilliant at following through with the checks and chasing up work that ...
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“I have let my property in Fleet for a number ......”

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Nov 06,2012
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By: 'Landlord'
Nov 06,2012
4 people found
this helpful
I have let my property in Fleet for a number of years, originally with the Estate Agents I bought it through. I have been most impressed with the service that Leaders have provided since they took over the rental portfolio from the previous company. They ...
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“I have been using Leaders Agents for many years since ......”

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By: 'Peter'
Nov 06,2012
0 people found
this helpful
I have been using Leaders Agents for many years since they took over the previous company Principals.I let 3 properties through them and always found them very efficient,reliable,fast and friendly and would never consider moving away from them. I would definitely recommend them ...
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“Leaders of Rustington have managed my property for over four ......”

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Nov 06,2012
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By: 'Corinne'
Nov 06,2012
0 people found
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Leaders of Rustington have managed my property for over four years. I have found them courteous and efficient in all my dealings with them. They have found tenants quickly and I have rarely had the property empty. If work is required on the property they ...
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“I have used Leaders for at least 10 years and have ......”

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Nov 05,2012
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By: 'Gareth'
Nov 05,2012
0 people found
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I have used Leaders for at least 10 years and have never had a single problem with them. Their communication is always good and they are always very prompt when replying to my e-mails.I have no complaints at all and can't think of how they ...
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“Ian Cope and his team at Leaders at the North ......”

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Nov 05,2012
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By: 'Ian'
Nov 05,2012
0 people found
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Ian Cope and his team at Leaders at the North End branch in Portsmouth have provided tenants for my property for over 12 years. They are at the end of a phone for advice & keep me updated on current legislation & good practice. Any outstanding issues are ...
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“I have 4 properties with leaders fo10 years and during that ......”

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Nov 05,2012
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By: 'Peter'
Nov 05,2012
0 people found
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I have 4 properties with leaders fo10 years and during that time i have always found them very professional in managing my properties on a daily basis and also finding new professional tennants very quickly. I would highly recommend them to new or existing landlords....
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“I am delighted to recommend the team at Leaders Rustington. ......”

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Nov 05,2012
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By: 'AJones'
Nov 05,2012
0 people found
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I am delighted to recommend the team at Leaders Rustington. I have had my property let through them for just over eighteen months now, and throughout they have taken pains to ensure I am kept informed and up to date with everything that has gone ...
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“I have been using Leaders for around 10 years. During this ......”

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Nov 05,2012
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By: 'Jonathan'
Nov 05,2012
0 people found
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I have been using Leaders for around 10 years. During this time they have always completed their primary role - to rent out my property quickly, for a fair rental once it becomes vacant. They also keep me informed about the condition of the property on ...
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“I have been very impressed with the entire team. Sam ......”

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Nov 05,2012
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samina
By: 'Martin'
Nov 05,2012
0 people found
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I have been very impressed with the entire team. Sam dealt brilliantly with arranging contractors and quotes and overseeing work to the flat between lettings resulting in the lettings team securing a tenant within 48 hours of completion of the works. They have a commercial and ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

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Last updated at 11:52 AM 06/03/2014 by David Montero

Awards won by Leaders

Regional Awards won by Leaders

Individual Branch Awards

Chester, CH1

Crawley, RH10

Northwich, CW9

Bournemouth, BH1

Colchester, CO1

Southampton, SO15

Cheltenham, GL50



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