Leaders
3.8/5, 2116 reviews
70% recommended
86% sales valuation accuracy
91% sales fee satisfaction
80% lettings valuation accuracy
67% lettings fee satisfaction
Leaders is one of the top residential property sales and lettings companies in the UK. We have more than 120 office branches throughout the country which specialise in lettings, estate agency, buy-to-let property, investments and finance. The firm was founded in 1983 and grew into this large network of property ... show more Leaders is one of the top residential property sales and lettings companies in the UK. We have more than 120 office branches throughout the country which specialise in lettings, estate agency, buy-to-let property, investments and finance. The firm was founded in 1983 and grew into this large network of property professionals by providing consistent high-quality customer service and building a great reputation. Our branches are situated across the South East, London, South West, East Midlands, East Anglia and North West. We have grown due to our exceptional customer service and customer care. Each Leaders estates and lettings agents’ branches have the most qualified local experts that will help you rent and sell properties. If you would like to find out your home worth estimate, do not hesitate to contact your local property agent branch.

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Latest Reviews

 View all Reviews 2116
30th Oct 2024
reviewed by 'Harbinder'
“Rated 1 out of 5 stars19 hours agoAvoid Avoid Avoid.. disgusting business practicesIf you are a landlord, avoid Leaders at all costs. ......”
15th Oct 2024
reviewed by 'Huang'
“LANDLORDS BEWARE! check-out report shows that many items are damaged, especially the sofa and washing machine, which are no longer ......”
11th Oct 2024
reviewed by 'Martin'
“Great experience really helped me move into my property in a timely fashion. Emily, Becky went above and beyond. Thanks ......”
9th Oct 2024
reviewed by 'Matteo'
“We've been renting for over a decade, and Leaders Chester is by far the worst letting agency we've ever encountered. ......”
8th Oct 2024
reviewed by 'Kwaku Asiedu'
“I recently moved into my new home let by leaders and l will never forget an amazing great service provided ......”
19th Sep 2024
reviewed by 'Shubhs'
“Maud provides excellent service all the time consistently. She is extremely helpful and very prompt...”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 86% 91% £23,200 £3,000,000
Lettings 80% 67% £340 £9,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
655 83 690 447 54 7 38 9 49 84
Opening Hours
  • Monday: 09:00 - 18:00
  • Tuesday: 09:00 - 18:00
  • Wednesday: 09:00 - 18:00
  • Thursday: 09:00 - 18:00
  • Friday: 09:00 - 18:00
  • Saturday: 09:00 - 13:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
NAEA ARLA TPOS Lettings TPOS TDS
Rankings
Overall
Estate agents
Letting agents
Latest Properties for Sale   196 to Rent   717
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Leaders Branches (view all 149)
Aldershot, GU11
Altrincham, WA14
Ashton-in-Makerfield Wigan, WN4
Aylesbury, HP20
Beckenham, BR3
Bedford, MK40
Belper, DE56
Birmingham, B30

“I have been letting out my property with leaders with ......”

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Nov 08,2012
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Lisa
By: 'Mrs'
Nov 08,2012
1 people found
this helpful
I have been letting out my property with leaders with Leaders Crawley office for several years and have found all the staff to be very friendly and helpful. Any maintenance issues with the property have been dealt with very quickly by Lisa Kirby, one of ...
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“I found Ben to be very accomadating when i was ......”

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Nov 08,2012
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By: 'Tallulah'
Nov 08,2012
1 people found
this helpful
I found Ben to be very accomadating when i was lookinh to rent a property, i needed somewhere quite quick and good value and Ben worked really hard tp find me the perfcet place. He is a great assest to the company and have recommend ...
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“I found Leaders staff to be very helpful and professional. ......”

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Nov 08,2012
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Bev
By: 'Aimee'
Nov 08,2012
2 people found
this helpful
I found Leaders staff to be very helpful and professional. They explained all aspects of my tenancy thoroughly, and the whole process was painless. Any issues that arose during my tenancy were dealt with swiftly and professionally....
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“Leaders were recommended to me by a close friend and ......”

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Nov 08,2012
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Karen
By: 'Nick'
Nov 08,2012
0 people found
this helpful
Leaders were recommended to me by a close friend and I have been impressed with the proffessionalism of the team at Sarisbury inparticular the help I received from Karen and Sephie who have both delivered on all counts. I would not hesitate to recommend Leaders ...
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“Leaders keeps me, the landlord, regularly advised of all relevant ......”

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Nov 08,2012
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By: 'D'
Nov 08,2012
0 people found
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Leaders keeps me, the landlord, regularly advised of all relevant issues at the property. Inspections are carried out regularly. It has a number of reliable sub-contractors to effect maintenance work. The attention given during one particularly difficult repair incident was exemplary. The staff takes a ...
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“Lynn manages our lettings portfolio on behalf of Leaders. We ......”

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Nov 08,2012
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lynn
By: 'Colin'
Nov 08,2012
0 people found
this helpful
Lynn manages our lettings portfolio on behalf of Leaders. We have numerous properties in Brigton & Hove and find that having one point of contact in a large successful company provides a more attentive personal relationship similar to that of a smaller operation but obviously with ...
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“Very helpful , good communication and nothing too much for the ......”

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Nov 08,2012
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Glen
By: 'dbrown'
Nov 08,2012
0 people found
this helpful
Very helpful , good communication and nothing too much for the brilliant agent that help us secure the property. Thanks so much Mr Glen Oliver...
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“I have used the services of Ellie and her team ......”

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Nov 07,2012
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Ellie
By: 'James'
Nov 07,2012
0 people found
this helpful
I have used the services of Ellie and her team for many years and so I can comment knowledgeably about them. I am highly impressed with the team's thoroughness, professionalism and friendliness. Additionally, the staff respond to tenants' requests in a timely manner. As they ...
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“They were very friendly and helpful when we were looking ......”

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Nov 07,2012
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By: 'Svetlana'
Nov 07,2012
1 people found
this helpful
They were very friendly and helpful when we were looking for a place to rent, provided all information in a very impressive format about the flat we rented from them. We live in the flat for 1,5 years now. The agency replied to all our inquiries ...
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“We have had excellent experience with Leaders. Amie is always ......”

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Nov 07,2012
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By: 'Satish'
Nov 07,2012
0 people found
this helpful
We have had excellent experience with Leaders. Amie is always the first port of call with any queries. It is indeed very reassuring to know that the property is being managed by a good company. We are delighted with the service we receive from Leaders ...
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“Having dealt with Leaders at New Road for several years, ......”

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Nov 07,2012
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By: 'Hamayun'
Nov 07,2012
0 people found
this helpful
Having dealt with Leaders at New Road for several years, last month they surpassed themselves. As my brother in laws agents were unable to re let his house after a 6 week period he turned to me for assistance and Leaders found him tenants within a ...
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“I am new to property rental as a landlord and ......”

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Nov 07,2012
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Nicola
By: 'M'
Nov 07,2012
0 people found
this helpful
I am new to property rental as a landlord and cannot recommend Nicola Fuller at Fiveways Leaders enough. The level of service I received was amazing and I was kept informed at every stage. I would not hesitate to use Fiveways Leaders again....
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“Very helpful and friendly office. I have let my last ......”

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Nov 07,2012
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By: 'Mr'
Nov 07,2012
0 people found
this helpful
Very helpful and friendly office. I have let my last two properties from leaders and would recomend them highly . The staff are all efficient and helpful....
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“I have been a customer of Leaders for some years ......”

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Nov 07,2012
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By: 'Elizabeth'
Nov 07,2012
1 people found
this helpful
I have been a customer of Leaders for some years now and my flat has just come on the market again for re-letting. I use Leaders on a let only basis. Michael Wilson has dealt with the re-letting and I found him to be a ...
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“Leaders (Sarisbury) have been letting my property for the last ......”

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Nov 07,2012
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Karen
By: 'WDS'
Nov 07,2012
0 people found
this helpful
Leaders (Sarisbury) have been letting my property for the last three years, and have always been unfailingly courteous in their dealings with me. The branch manager Karen Arkell is very experienced. It is good to see familar faces whenever I have needed to visit the ...
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“Leaders manage two properties for us. they have always been ......”

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Nov 07,2012
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By: 'JG'
Nov 07,2012
0 people found
this helpful
Leaders manage two properties for us. they have always been efficient in finding tenants, in checking that the properties are well-looked after and in alerting us to any problems and dealing with repairs. Their charges are reasonable and we like the fact that they charge ...
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“Leaders in walton are the only agent myself and my ......”

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Nov 07,2012
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By: 'Evie'
Nov 07,2012
1 people found
this helpful
Leaders in walton are the only agent myself and my partner have used where we have had excellent customer service, continuous communication, honesty and loyalty to there customers. I would highly recommened them to anyone looking to rent, we told there all of our needs ...
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“I used leaders as a landlord. Experienced and professional staff ......”

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Nov 07,2012
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By: 'Dwhite'
Nov 07,2012
1 people found
this helpful
I used leaders as a landlord. Experienced and professional staff found me a tenant very quickly with no hassle would use them again without doubt...
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“The team - Sam Leone and Claire - have been ......”

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Sam
By: 'Kay'
Nov 07,2012
0 people found
this helpful
The team - Sam Leone and Claire - have been tremendously supportive and tenacious thru a number of difficult situations. Thanks ladies, your help and tenacity really appreciated! Kay & Mike...
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“Having used Leaders before they were our first port of ......”

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Jean
By: 'W'
Nov 07,2012
1 people found
this helpful
Having used Leaders before they were our first port of call when listing this property for rental. The service was very good and within a few days we had two prospective tenants. All paperwork has been dealt with on a professional basis and any issues ...
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“Leaders in Rustington have great customer service. I have been ......”

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Nov 07,2012
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Katy
By: 'Sarah'
Nov 07,2012
0 people found
this helpful
Leaders in Rustington have great customer service. I have been a tenant with them for 7 years now with three different properties and they have gone beyond expectations to make sure everything has run smoothly. They go out of their way to help and make sure ...
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“I requested Leaders to market my Penthouse property for residential ......”

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Nov 07,2012
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By: 'Phoebe'
Nov 07,2012
0 people found
this helpful
I requested Leaders to market my Penthouse property for residential let. From the very beginning Phoebe has been incredibly helpful in suggesting steps to be taken and also advising some very good traders to deal with certain matters I needed help with. The flat was ...
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By: David Thorne
Nov 07, 2012
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Just to confirm this was written by our client Antonella Barnes not by the member staff is concerns. ...

“We received regular emails with suggested properties matching our criteria, ......”

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Nov 07,2012
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By: 'Dave'
Nov 07,2012
0 people found
this helpful
We received regular emails with suggested properties matching our criteria, of which our eventual property was one. Leaders were very helpful in arranging a viewing of the property the same day which is not normally possible due to the 24 hour notice etc, but they managed ...
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“Leaders Rustington have a team of fantasic, freindly, professional members ......”

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Nov 07,2012
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By: 'Mrs'
Nov 07,2012
0 people found
this helpful
Leaders Rustington have a team of fantasic, freindly, professional members of staff who are 100% dedicated in finding you the right property, tailored to your personal requirements at the right price. My family has been with them for a year now and I would absolutely reccomend ...
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“Just a Fantastic agent! You call explain your issue no ......”

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Nov 07,2012
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Charlotte
By: 'Luke'
Nov 07,2012
8 people found
this helpful
Just a Fantastic agent! You call explain your issue no matter how big or small and they sort it out. Very professional but caring at the same time. Have recommended them to family and friends....
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“Rented thought leaders for a couple of years now and ......”

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Nov 07,2012
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By: 'Tenant'
Nov 07,2012
5 people found
this helpful
Rented thought leaders for a couple of years now and always found then helpful and friendly. Have rented through them twice now and both times it was straightforward and hassle free. Check out of the first place was fine, couple deductions for cleaning but fair ...
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“In December 2011 we rented our property for the first time ......”

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Nov 07,2012
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Gail
By: 'Paul_Gemma'
Nov 07,2012
1 people found
this helpful
In December 2011 we rented our property for the first time due to my job being rolcated to Asia. We were unsure of the process and what to expect. We rang Leaders and another couple of agents. Gail Scannell from Leaders was the first to come ...
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“We have been letting our Property through Leaders for two ......”

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Nov 07,2012
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By: 'Leaders'
Nov 07,2012
0 people found
this helpful
We have been letting our Property through Leaders for two years now and have found all there Staff to be most efficient and helpful in all our dealings with them. They have maintained a trouble free let for us at all times and we cannot ...
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“We have been letting our Property through Leaders for two ......”

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Nov 07,2012
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By: 'Leaders'
Nov 07,2012
0 people found
this helpful
We have been letting our Property through Leaders for two years now and have found all there Staff to be most efficient and helpful in all our dealings with them. They have maintained a trouble free let for us at all times and we cannot ...
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“I had experienced very poor customer service from the rental ......”

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Nov 06,2012
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By: 'Jean'
Nov 06,2012
0 people found
this helpful
I had experienced very poor customer service from the rental agency that I had used for several year. I noiced an advertisement for Leaders inthe local press and I decided to contact them with regard to moving my business to their agency. Right from the ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

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Last updated at 11:52 AM 06/03/2014 by David Montero

Awards won by Leaders

Regional Awards won by Leaders

Individual Branch Awards

Chester, CH1

Crawley, RH10

Northwich, CW9

Bournemouth, BH1

Colchester, CO1

Southampton, SO15

Cheltenham, GL50



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