Leaders
3.8/5, 2116 reviews
70% recommended
86% sales valuation accuracy
91% sales fee satisfaction
80% lettings valuation accuracy
67% lettings fee satisfaction
Leaders is one of the top residential property sales and lettings companies in the UK. We have more than 120 office branches throughout the country which specialise in lettings, estate agency, buy-to-let property, investments and finance. The firm was founded in 1983 and grew into this large network of property ... show more Leaders is one of the top residential property sales and lettings companies in the UK. We have more than 120 office branches throughout the country which specialise in lettings, estate agency, buy-to-let property, investments and finance. The firm was founded in 1983 and grew into this large network of property professionals by providing consistent high-quality customer service and building a great reputation. Our branches are situated across the South East, London, South West, East Midlands, East Anglia and North West. We have grown due to our exceptional customer service and customer care. Each Leaders estates and lettings agents’ branches have the most qualified local experts that will help you rent and sell properties. If you would like to find out your home worth estimate, do not hesitate to contact your local property agent branch.

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 86% 91% £23,200 £3,000,000
Lettings 80% 67% £340 £9,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
655 83 690 447 54 7 38 9 49 84
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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NAEA ARLA TPOS Lettings TPOS TDS

“I found them very flexible as had unusual circumstances as ......”

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Nov 14,2012
Minithumbup
By: 'veronica'
Nov 14,2012
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I found them very flexible as had unusual circumstances as regards to my income, and they were very helpful in resolving the situation . Other agents had turned me down so was very grateful for them going the extra mile to investigate the full situation. Have ...
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“They managed to find me a property in a peak ......”

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Nov 13,2012
Minithumbup
By: 'Teba'
Nov 13,2012
1 people found
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They managed to find me a property in a peak time and in a short notice. Im so pleased with them and had zero problems since. very highly recommended...
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“We have rented our flat for over 6 years now and ......”

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Nov 13,2012
Minithumbup
By: 'Liam'
Nov 13,2012
0 people found
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We have rented our flat for over 6 years now and have always found the Leaders Brighton Property Management team to be friendly, efficient and even handed in their dealings with us and our landlord. They review the property every six months and always ensure that ...
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“I have been dealing with Leaders Western Road Brighton since 1999. ......”

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Nov 13,2012
Minithumbup
By: 'Terence'
Nov 13,2012
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I have been dealing with Leaders Western Road Brighton since 1999. During that time, I have been posted abroad and it has therefore been essential to have Managing Agents who I can trust to look after my property in my absence. Leaders have been wonderful and ...
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“Excellent service from Adam Hills at the Western Road branch. ......”

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Nov 13,2012
Minithumbup
By: 'Chris'
Nov 13,2012
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Excellent service from Adam Hills at the Western Road branch. Adam helped me to find the perfect property for my needs and managed to fit in viewings around busy work schedule often after he had finished for the day. Adam took the stress out of ...
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“Having used several UK letting agents to rent properties over ......”

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Nov 13,2012
Minithumbup
By: 'D'
Nov 13,2012
0 people found
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Having used several UK letting agents to rent properties over the years, Leaders Brighton are by far and away the best I have encountered. They make the process very simple, quick and no nonsense. When they ring me, it's with solutions instead of problems, meaning ...
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“Dealing with Leaders since 1989, there are too many of the ......”

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Nov 13,2012
Minithumbup
samina
By: 'Iain'
Nov 13,2012
0 people found
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Dealing with Leaders since 1989, there are too many of the team to mention and who have given me excel;lent service over these last 23 years. To name but a few, Tracey Lewis, Andy Devonport, Samina Esmailiji, Claire Bailey, Phoebe Watson, Emma & Leone have all given ...
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“I have used Leaders to help find tenants for 3 properties ......”

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Nov 13,2012
Minithumbup
Joanne
By: 'Fiona'
Nov 13,2012
0 people found
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I have used Leaders to help find tenants for 3 properties and would recommend them without any hesitation. I have dealt mostly with Joanne and have always found her to be professional and knowledgable but also helpful and approachable. I don't know Lynn so well, but ...
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“I have good customer service so far before and during ......”

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Nov 13,2012
Minithumbup
By: 'E.'
Nov 13,2012
0 people found
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I have good customer service so far before and during the tenancy agreement was prepared and signed. Jenny was helpful and informative especially I tried to understand clauses on the agreement. Have not experienced the service after the key handling stage, so can't comment much, ...
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“I refer problems to Andy for continuity but the small ......”

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Nov 13,2012
Minithumbup
By: 'TOM'
Nov 13,2012
0 people found
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I refer problems to Andy for continuity but the small team are always familiar with current issues and work together to sort problems out. They always return calls promptly and have a series of fairly priced people who will attend straight away when maintenance is ...
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By: Claire
Nov 13, 2012
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This review relates to Leaders Western Road Branch ...

“Leaders provided a confident, reassuring and friendly service. They said ......”

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Nov 13,2012
Minithumbup
laura
By: 'Y'
Nov 13,2012
0 people found
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Leaders provided a confident, reassuring and friendly service. They said they would get the property let quickly, and they did. The paperwork was all sent through and was clear. The inventory was done, which will be helpful should there be any issues with the tenants ...
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“The team is always avaiable to awnser any questions and ......”

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Nov 12,2012
Minithumbup
By: 'Frederick'
Nov 12,2012
0 people found
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The team is always avaiable to awnser any questions and give me advice were possible. They are very profesional both to my self and my tenats. I like the way that they follow rules and according to law. I always recomend Leaders to other Landlords. ...
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“ben was very enthusiastic and very helpful- nothing was too ......”

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Nov 12,2012
Minithumbup
By: 'saraha'
Nov 12,2012
1 people found
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ben was very enthusiastic and very helpful- nothing was too much trouble. He helped me understand tenant and landlord obligations...
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“Me and my friend are from Germany and we came ......”

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Nov 12,2012
Minithumbup
Natasha
By: 'Anna'
Nov 12,2012
2 people found
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Me and my friend are from Germany and we came to Kingston about one months before actually studying at Kingston University. We had just one day to look for an appartment since we arrived in the morning and we had to leave in the early ...
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“Turn around time at change of tenancy is always critical, ......”

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Nov 12,2012
Minithumbup
By: 'GDM'
Nov 12,2012
0 people found
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Turn around time at change of tenancy is always critical, both in terms of satisfying new tenants and minimising voids. When I was running late on a preparation, Jackie managed to rearrange the check-in inventory to the crack of dawn on a bank holiday weekend. ...
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“I have used various Leaders branches in Brighton but all ......”

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Nov 12,2012
Minithumbup
By: 'Martin'
Nov 12,2012
0 people found
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I have used various Leaders branches in Brighton but all coordinated from the Western Road branch with my main source of contact being Phoebe Watson. I've always found her to be very professional and extremely helpful and accommodating. Flats are always let speedily and at ...
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“Agent James and admin support Louisa provided a professional and ......”

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Nov 12,2012
Minithumbup
By: 'Efficient'
Nov 12,2012
0 people found
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Agent James and admin support Louisa provided a professional and helpful service with all questions anwered and resolved in a timely manner. Would recommend them to others....
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“I have used Leaders Tenant finding service for several years ......”

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Nov 11,2012
Minithumbup
By: 'Phil'
Nov 11,2012
0 people found
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I have used Leaders Tenant finding service for several years because I always find that they offer a high quality professional service. The most recent tenancy was handled with their usual efficiency, tenants were found quickly and all the arrangements completed in a satisfactory way. ...
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“Helped us to find our perfect property and were very ......”

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Nov 11,2012
Minithumbup
By: 'Ben'
Nov 11,2012
0 people found
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Helped us to find our perfect property and were very patient with us whilst we viewed quite a few along the way. They listened to what we were after and found us what we were looking for. Fees are reasonable compared to others and the ...
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“Great service as always. Office of really friendly ladies always ......”

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Nov 10,2012
Minithumbup
By: 'LadyB'
Nov 10,2012
5 people found
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Great service as always. Office of really friendly ladies always happy to help. My property has always been well looked after and never really experienced any problems. wouldn't hesitate to recommend to friends...
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“Leaders have been looking after this and other of our ......”

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Nov 10,2012
Minithumbup
By: 'John'
Nov 10,2012
0 people found
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Leaders have been looking after this and other of our properties since they oped their branch in Rustington. They have provided unfailingly excellent service. They handle tenant changes extremely efficiently, no landlord likes vacant periods and with Leaders these have never been more than a ...
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“We were very impressed with the service from Leaders. We ......”

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Nov 10,2012
Minithumbup
By: 'Rob'
Nov 10,2012
0 people found
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We were very impressed with the service from Leaders. We had viewed properties with a couple of other agents who seemed to lack knowledge of the property and area amenities. Sam was very accommodating with viewing times and answered all our questions satisfactorily. Sam also ...
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“Both Claire and Tim have performed a wonderful job for ......”

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Nov 09,2012
Minithumbup
By: 'David'
Nov 09,2012
0 people found
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Both Claire and Tim have performed a wonderful job for me in checking out my out going tenants and finding me new tenants with only a minimal period of vacation. The check out was carried out faultlessly and the referencing of the new tenants went ...
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“I have dealt with the Bracknell branch for nearly 5 years ......”

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Nov 09,2012
Minithumbup
Sandra
By: 'Simon'
Nov 09,2012
1 people found
this helpful
I have dealt with the Bracknell branch for nearly 5 years and I can honestly say that the team headed up by Sandra are very professional and extremely hardworking and polite. The branch are always happy to help and try to facilitate requests for paperwork and ...
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“I have rented via Leaders Bracknell for around 7 years in ......”

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Nov 09,2012
Minithumbup
By: 'David'
Nov 09,2012
1 people found
this helpful
I have rented via Leaders Bracknell for around 7 years in total and they have always been excellent in helping and managing my rentals. A great team and would recommend them to any potential renter or buyer. Thanks!...
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“We are landlords by circumstances due to a weak housing ......”

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Nov 08,2012
Minithumbdown
Ellie
By: 'R'
Nov 08,2012
0 people found
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We are landlords by circumstances due to a weak housing market when we wnted to sell. Ellie took time time to answer our questsions and was able to guide us through the whole landlord process. I would not hesitate to recommend Leaders Eastleigh to anyone ...
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By: Leaders
Nov 30, 2012
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This is not a negative review. These are positive comments with 5 out of 5 stars, the wrong box has obviously been marked. ...

“Josh Weller was the best Lettings agent we came across ......”

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Nov 08,2012
Minithumbup
Josh
By: 'Mrs'
Nov 08,2012
0 people found
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Josh Weller was the best Lettings agent we came across when searching for a rental house in the month before our baby was due. He understood our needs, our decision making process, and had the ability to think laterally for unobvious solutions. He was also ...
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“Of course the letting agent's primary responsibility is to the ......”

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Nov 08,2012
Minithumbup
By: 'MHL,'
Nov 08,2012
0 people found
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Of course the letting agent's primary responsibility is to the landlord, but for me as a tenant moving down from London and renting initially to get to know the area, Leaders made the process as smooth and easy as possible and James was very helpful....
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“Excellent support on all our properties from the Western Road ......”

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Nov 08,2012
Minithumbup
By: 'SC'
Nov 08,2012
0 people found
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Excellent support on all our properties from the Western Road team - very prompt attention and follow up. They are pro-active on issues, they use good common sense to decide on anything urgent on our behalf. We have used them for over a decade...
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“We have found Rustington Leaders to be a very welcoming ......”

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Nov 08,2012
Minithumbup
By: 'Sarah'
Nov 08,2012
0 people found
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We have found Rustington Leaders to be a very welcoming and helpful letting agency. At the time of staring the process of becoming tenants with Leaders my husband and I were getting married and they could not do enough to make the process go as ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 11:52 AM 06/03/2014 by David Montero

Awards won by Leaders

Regional Awards won by Leaders

Individual Branch Awards

Chester, CH1

Crawley, RH10

Northwich, CW9

Bournemouth, BH1

Colchester, CO1

Southampton, SO15

Cheltenham, GL50



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