Leaders
3.8/5, 2116 reviews
70% recommended
86% sales valuation accuracy
91% sales fee satisfaction
80% lettings valuation accuracy
67% lettings fee satisfaction
Leaders is one of the top residential property sales and lettings companies in the UK. We have more than 120 office branches throughout the country which specialise in lettings, estate agency, buy-to-let property, investments and finance. The firm was founded in 1983 and grew into this large network of property ... show more Leaders is one of the top residential property sales and lettings companies in the UK. We have more than 120 office branches throughout the country which specialise in lettings, estate agency, buy-to-let property, investments and finance. The firm was founded in 1983 and grew into this large network of property professionals by providing consistent high-quality customer service and building a great reputation. Our branches are situated across the South East, London, South West, East Midlands, East Anglia and North West. We have grown due to our exceptional customer service and customer care. Each Leaders estates and lettings agents’ branches have the most qualified local experts that will help you rent and sell properties. If you would like to find out your home worth estimate, do not hesitate to contact your local property agent branch.

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Latest Reviews

 View all Reviews 2116
30th Oct 2024
reviewed by 'Harbinder'
“Rated 1 out of 5 stars19 hours agoAvoid Avoid Avoid.. disgusting business practicesIf you are a landlord, avoid Leaders at all costs. ......”
15th Oct 2024
reviewed by 'Huang'
“LANDLORDS BEWARE! check-out report shows that many items are damaged, especially the sofa and washing machine, which are no longer ......”
11th Oct 2024
reviewed by 'Martin'
“Great experience really helped me move into my property in a timely fashion. Emily, Becky went above and beyond. Thanks ......”
9th Oct 2024
reviewed by 'Matteo'
“We've been renting for over a decade, and Leaders Chester is by far the worst letting agency we've ever encountered. ......”
8th Oct 2024
reviewed by 'Kwaku Asiedu'
“I recently moved into my new home let by leaders and l will never forget an amazing great service provided ......”
19th Sep 2024
reviewed by 'Shubhs'
“Maud provides excellent service all the time consistently. She is extremely helpful and very prompt...”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 86% 91% £23,200 £3,000,000
Lettings 80% 67% £340 £9,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
655 83 690 447 54 7 38 9 49 84
Opening Hours
  • Monday: 09:00 - 18:00
  • Tuesday: 09:00 - 18:00
  • Wednesday: 09:00 - 18:00
  • Thursday: 09:00 - 18:00
  • Friday: 09:00 - 18:00
  • Saturday: 09:00 - 13:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
NAEA ARLA TPOS Lettings TPOS TDS
Rankings
Overall
Estate agents
Letting agents
Latest Properties for Sale   196 to Rent   717
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Leaders Branches (view all 149)
Aldershot, GU11
Altrincham, WA14
Ashton-in-Makerfield Wigan, WN4
Aylesbury, HP20
Beckenham, BR3
Bedford, MK40
Belper, DE56
Birmingham, B30

“We went to their office a couple of hours before ......”

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Nov 17,2012
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By: 'David'
Nov 17,2012
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We went to their office a couple of hours before COB on a Saturday (last Saturday of the month). The staff viewed the properrty. Done deal by the end of the day. Selected the prospective tenant by early days the following month. Did the work ...
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“Ian Cope has always been willing to discuss all aspects ......”

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Nov 17,2012
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By: 'John'
Nov 17,2012
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Ian Cope has always been willing to discuss all aspects of the letting business, from the initial advice on properties and areas that let easily, to legislation, tenants, rent, contracts and insurance. He has been a great help and I would have no hesitation in ...
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“I have 2 flats in Brighton that the Property Management Team ......”

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Nov 17,2012
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By: 'Claire,'
Nov 17,2012
0 people found
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I have 2 flats in Brighton that the Property Management Team of Claire Bailey, Samina Esmailji, Leone Cavallo and Andy Davenport oversee. With properties there is always something that needs attention so I have a fairly regular contact with the team. They are all extremely helpful ...
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“I found them to be very helpful in answering any ......”

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Nov 17,2012
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By: 'tinkerbell'
Nov 17,2012
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I found them to be very helpful in answering any of my questions I may of had relating to the property...
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“ALL ROUND EXCELLENT SERVICE IN FINDING TENANTS, NEGOTIATING AGREEMENTS, SETTING ......”

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Nov 16,2012
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By: 'EVANS'
Nov 16,2012
0 people found
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ALL ROUND EXCELLENT SERVICE IN FINDING TENANTS, NEGOTIATING AGREEMENTS, SETTING RENTALS AND AFTER SERVICE WHEN REQUIRED IN THE EVENT THAT AN EXTERNAL SERVICE PROVIDER IS NEEDED....
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“I have found Leaders to be totally professional in all ......”

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Nov 16,2012
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By: 'Graham'
Nov 16,2012
1 people found
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I have found Leaders to be totally professional in all my dealings with them. Moreover, they have a very good market sense and always pitch rental levels at achievable levels. They are prompt with viewings and most importantly to me, treat potential tenants with respect ...
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“Moving from property ownership to becoming a tenant was a ......”

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Nov 16,2012
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Pauline
By: 'Sean'
Nov 16,2012
0 people found
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Moving from property ownership to becoming a tenant was a bit of unknown prospect in the beginning. The choice of properties, to my budget, was limited but once a suitable property was found, the business conclusion was very good. Where I think Leaders Portsmouth really ...
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“First time we've ever rented out a property and first ......”

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Nov 16,2012
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Vicki
By: 'Craig'
Nov 16,2012
0 people found
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First time we've ever rented out a property and first came into contact with Vicki at Leaders around 18 months ago. Lots of work to be done to bring the place upto a rentable standard, hence why the long delay. After most jobs scheduled or completed ...
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“Having done the rounds with all the towns agents I ......”

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Nov 16,2012
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By: 'Thomas'
Nov 16,2012
4 people found
this helpful
Having done the rounds with all the towns agents I finally took the plunge and decided on a property through Leaders. From the initial viewing, through to our moving in date and all the bits inbetween we have been nothing but impressed with the service ...
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“I am a tenant, having found a property through Leaders. ......”

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Nov 16,2012
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By: 'Gary'
Nov 16,2012
1 people found
this helpful
I am a tenant, having found a property through Leaders. I visited several estate and lettings agents in Kingson before finding the right property. This agency were always prompt and polite when returning calls or updating information regarding properties available for viewing. They were efficient ...
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“All is well no problems with the Agengy and l ......”

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Nov 15,2012
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By: 'Emelly'
Nov 15,2012
0 people found
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All is well no problems with the Agengy and l happy with the property. Been here for three years no complain and all. They are very efficient in everything they do e.g. in solving problems. Definitely would recommend them....
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“I found Laura & Lizzie to be very helpful and proffesional ......”

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Nov 15,2012
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laura
By: 'Marta'
Nov 15,2012
0 people found
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I found Laura & Lizzie to be very helpful and proffesional from start to finish. Viewings were easily arranged and Laura was very informative when we went to view the property and told us all we needed to know in terms of fees, bills, location, Landlord, ...
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“I have been a Landlord with Leaders in Burgess Hill ......”

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Nov 15,2012
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Gail
By: 'Godden'
Nov 15,2012
0 people found
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I have been a Landlord with Leaders in Burgess Hill for 12 years and have always been very impressed with the service and the resposiveness of everyone at the Burgess Hill branch. Leaders now manage 5 properties for me and I would not hesitiate in recommending them ...
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“I have been a tenant of Leaders in Woking for ......”

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Nov 15,2012
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Angela
By: 'Merlin'
Nov 15,2012
6 people found
this helpful
I have been a tenant of Leaders in Woking for over a year now and I can honestly say I have never received a poorer service in my life. At every single step of the process from moving in, to moving out, Leaders have been ...
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By: Leaders
Nov 20, 2012
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Dear Merlin, We are disappointed to hear that you feel unhappy with the service we have provided. We take complaints very seriously and would like the opportunity to discuss your issues regarding this matter. If you wish to discuss this further, please contact our office directly. ...

“Having being renting in Croydon for the last 8 years, this ......”

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Nov 15,2012
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By: 'Mihhail'
Nov 15,2012
1 people found
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Having being renting in Croydon for the last 8 years, this agency is the best so far. All letting process went smoothly, and we received our keys on the agreed date. Managing agent is excellent, all issues are resolved promptly, there is a good communication. Is ...
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“We are a property company with around 40 properties, most of ......”

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Nov 15,2012
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lynn
By: 'Mr'
Nov 15,2012
0 people found
this helpful
We are a property company with around 40 properties, most of which are in Hove. We have been dealing with the Hove branch of Leaders for many years, and have found them to be professional, enthusiastic, and very helpful. We mostly deal with Lynn Gates, who ...
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“I am an overseas landlord and do not get the ......”

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Nov 15,2012
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Emma
By: 'Rajan'
Nov 15,2012
0 people found
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I am an overseas landlord and do not get the opportunity to visit UK as often as I would like. I therefore entrusted my property to Leaders on a full management basis and I have not regretted it one bit. Leaders have managed my property ...
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“I am an overseas landlord and do not get the ......”

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Nov 15,2012
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Emma
By: 'Rajan'
Nov 15,2012
0 people found
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I am an overseas landlord and do not get the opportunity to visit UK as often as I would like. I therefore entrusted my property to Leaders on a full management basis and I have not regretted it one bit. Leaders have managed my property ...
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“I have been using Leaders to let and manage my ......”

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Nov 15,2012
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Carol
By: 'Mrs'
Nov 15,2012
0 people found
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I have been using Leaders to let and manage my property for a number of years now and have always been impressed with the professional and friendly service they offer. I have always had decent tenants in my property and the turnover between tenants has ...
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“The East Croydon branch are very familiar with the local ......”

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Nov 15,2012
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By: 'Sean'
Nov 15,2012
0 people found
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The East Croydon branch are very familiar with the local community both in managing rentals and also getting decent and value tradesman to help on maintenance and improvements. Their patience to listen to me, discuss and identify options is both committed and professional. I'm an ...
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“I have used another agent in the past and was ......”

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Nov 15,2012
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Caroline
By: 'Mr'
Nov 15,2012
0 people found
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I have used another agent in the past and was recommended to Leaders by a current friend of mine who has multiple properties with Leaders, I only have the one flat but was treated like royalty they are a very friendly and professional company and ...
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“My wife and I have been tenants of a flat ......”

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Nov 15,2012
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By: 'Tom'
Nov 15,2012
0 people found
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My wife and I have been tenants of a flat managed by Leaders for three years. The team we deal with consists of Claire Bailey, Samina Esmailji, Leone Cavallo and Andy Davenport, though our dealings have mainly been with Claire and Samina. In all our ...
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“We have dealt with Leaders now for some considerable time,......”

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Nov 15,2012
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Carol
By: 'Southdale'
Nov 15,2012
0 people found
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We have dealt with Leaders now for some considerable time,especially the two persons as detailed above..In fact,we have known and used their services since before Leaders took over their former company. During all this time, we have found them to be absolutely ...
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“I have been the landlord of a furnished property in ......”

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Nov 14,2012
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By: 'M'
Nov 14,2012
0 people found
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I have been the landlord of a furnished property in Reigate since 2007. Leaders have provided a fully managed service during this time. They have always worked very hard to ensure that the property was let with minimum vacancy. Everything that they are supposed to do, ...
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“Firstly I want to thank Leaders in Gosport for being ......”

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Nov 14,2012
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Mario
By: 'BHam'
Nov 14,2012
0 people found
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Firstly I want to thank Leaders in Gosport for being so patient, understanding and kind to me since my contact began with them on the 9th(?) September 2012. On the day of my viewings, Mario (he said he normally does inventory) put up with most of ...
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“I have been an overseas landlord with Leaders for over 4 ......”

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Nov 14,2012
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By: 'Amie'
Nov 14,2012
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I have been an overseas landlord with Leaders for over 4 years and throughout this period I have found Amie Blakebrough my Property Manager to provide me with professional, speedy efficeint and excellent service whenever it is required. Recent problems over winter with leaking drains meant ...
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“Provided accurate assesment of the property value and target tenants. ......”

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Nov 14,2012
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By: 'Phil'
Nov 14,2012
1 people found
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Provided accurate assesment of the property value and target tenants. Showed the prospective tenants around , and closed the agreement in the agreed timescales at the expected price. A painless experience...
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“Leaders firstly advised me on the local market and helped ......”

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Nov 14,2012
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By: 'John'
Nov 14,2012
0 people found
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Leaders firstly advised me on the local market and helped me select a buy to let property in the area. They advertised the property and found a suitable tenant quickly and carried out credit checks. They put me in touch with local tradesmen to decorate ...
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“Leaders firstly advised me on the local market and helped ......”

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Nov 14,2012
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By: 'John'
Nov 14,2012
0 people found
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Leaders firstly advised me on the local market and helped me select a buy to let property in the area. They advertised the property and found a suitable tenant quickly and carried out credit checks. They put me in touch with local tradesmen to decorate ...
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“I was shown a small number of properties which all ......”

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Nov 14,2012
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By: 'DanBuckfield'
Nov 14,2012
0 people found
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I was shown a small number of properties which all suited my needs. Adam Hills was on time for our appointments and was professional through out. He handled any queries in a timely manner and appropriately....
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 11:52 AM 06/03/2014 by David Montero

Awards won by Leaders

Regional Awards won by Leaders

Individual Branch Awards

Chester, CH1

Crawley, RH10

Northwich, CW9

Bournemouth, BH1

Colchester, CO1

Southampton, SO15

Cheltenham, GL50



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