Leaders
3.8/5, 2116 reviews
70% recommended
86% sales valuation accuracy
91% sales fee satisfaction
80% lettings valuation accuracy
67% lettings fee satisfaction
Leaders is one of the top residential property sales and lettings companies in the UK. We have more than 120 office branches throughout the country which specialise in lettings, estate agency, buy-to-let property, investments and finance. The firm was founded in 1983 and grew into this large network of property ... show more Leaders is one of the top residential property sales and lettings companies in the UK. We have more than 120 office branches throughout the country which specialise in lettings, estate agency, buy-to-let property, investments and finance. The firm was founded in 1983 and grew into this large network of property professionals by providing consistent high-quality customer service and building a great reputation. Our branches are situated across the South East, London, South West, East Midlands, East Anglia and North West. We have grown due to our exceptional customer service and customer care. Each Leaders estates and lettings agents’ branches have the most qualified local experts that will help you rent and sell properties. If you would like to find out your home worth estimate, do not hesitate to contact your local property agent branch.

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Latest Reviews

 View all Reviews 2116
30th Oct 2024
reviewed by 'Harbinder'
“Rated 1 out of 5 stars19 hours agoAvoid Avoid Avoid.. disgusting business practicesIf you are a landlord, avoid Leaders at all costs. ......”
15th Oct 2024
reviewed by 'Huang'
“LANDLORDS BEWARE! check-out report shows that many items are damaged, especially the sofa and washing machine, which are no longer ......”
11th Oct 2024
reviewed by 'Martin'
“Great experience really helped me move into my property in a timely fashion. Emily, Becky went above and beyond. Thanks ......”
9th Oct 2024
reviewed by 'Matteo'
“We've been renting for over a decade, and Leaders Chester is by far the worst letting agency we've ever encountered. ......”
8th Oct 2024
reviewed by 'Kwaku Asiedu'
“I recently moved into my new home let by leaders and l will never forget an amazing great service provided ......”
19th Sep 2024
reviewed by 'Shubhs'
“Maud provides excellent service all the time consistently. She is extremely helpful and very prompt...”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 86% 91% £23,200 £3,000,000
Lettings 80% 67% £340 £9,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
655 83 690 447 54 7 38 9 49 84
Opening Hours
  • Monday: 09:00 - 18:00
  • Tuesday: 09:00 - 18:00
  • Wednesday: 09:00 - 18:00
  • Thursday: 09:00 - 18:00
  • Friday: 09:00 - 18:00
  • Saturday: 09:00 - 13:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
NAEA ARLA TPOS Lettings TPOS TDS
Rankings
Overall
Estate agents
Letting agents
Latest Properties for Sale   196 to Rent   717
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Leaders Branches (view all 149)
Aldershot, GU11
Altrincham, WA14
Ashton-in-Makerfield Wigan, WN4
Aylesbury, HP20
Beckenham, BR3
Bedford, MK40
Belper, DE56
Birmingham, B30

“My wife And I have rented property through leaders for ......”

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Nov 27,2012
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By: 'William'
Nov 27,2012
0 people found
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My wife And I have rented property through leaders for about 6 years.The initial process of applying to rent through Leaders we found to be very smooth and efficient.Since being accepted we obviously have found several things that needed attention or replacement.These we ...
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“I found demetrius very personable & open. Also very willing to ......”

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Nov 27,2012
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By: 'ANNE'
Nov 27,2012
0 people found
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I found demetrius very personable & open. Also very willing to negotiate on my behalf. The team found a tenant quickly and dealt with a few minor problems speedily & efficiently. I would use them again...
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“I have always received a first class service from Leaders ......”

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Nov 27,2012
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By: 'Michael'
Nov 27,2012
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I have always received a first class service from Leaders in Rustington. For both of the long term lets (total five years) that they have handled since the property was new, the tenants they found for me have been excellent and the property kept in ...
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“After having some problems with the Chichester branch of Leaders ......”

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Nov 27,2012
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By: 'Mrs'
Nov 27,2012
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After having some problems with the Chichester branch of Leaders a few months ago resulting in an official complaint, myself and my husband have since moved to Rustington, where we have found the Leaders staff very helpful and efficient. We have had a few minor ...
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“Found staff members very helpful and friendly - Karen Owen ......”

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Nov 26,2012
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Karen
By: 'Katie'
Nov 26,2012
0 people found
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Found staff members very helpful and friendly - Karen Owen was particularly helpful from the very 1st phone call and gave a very professional service. She went out of her way to help us get the best deal from our rent, which we very much ...
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“They are very helpful and always informed an important information ......”

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Nov 26,2012
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By: 'Saharat'
Nov 26,2012
0 people found
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They are very helpful and always informed an important information as I want to move in a new flat which is also under this agency as well. They give me a good advice and organized it for me so I can move to another place ...
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“Leaders have offered a consistently friendly, accurate and fair service ......”

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Nov 26,2012
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By: 'Jenny24'
Nov 26,2012
0 people found
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Leaders have offered a consistently friendly, accurate and fair service to me over the past 7 years of propery rental they are professional and pleasant to deal with and Lynn is so helpful as are the rest of her team in Hove Five star experience for ...
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“All staff and agents pass and present have always dealt ......”

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Nov 26,2012
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By: 'jim'
Nov 26,2012
0 people found
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All staff and agents pass and present have always dealt with any issues in a prompt and proffesional manner and when they say they will contact you back they always do by far the best agents I have evr dealt with and always recommend them ...
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“I have been with Leaders now for nearly 3 years and ......”

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Nov 26,2012
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By: 'Steve'
Nov 26,2012
0 people found
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I have been with Leaders now for nearly 3 years and can only praise them for all their help when repairs are needed at the property. I can't think of any request that has not been acted upon swiftly. I particularly pick out Dan for being ...
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“Karen dealt diplomatically and successfully with various problems relating to ......”

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Nov 26,2012
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Karen
By: 'Karen'
Nov 26,2012
0 people found
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Karen dealt diplomatically and successfully with various problems relating to the condition the tenant left the property in. Karen negotiated a difficult situation to a position acceptable to both tenant and landlord. many thanks....
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“Leaders found us an alternative property quickly when our first ......”

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Nov 26,2012
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By: 'Kelly.Hawkins'
Nov 26,2012
0 people found
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Leaders found us an alternative property quickly when our first choice house fell through!! They are always polite and proffesional. They have found good tradesmen to work on our house when repairs have been needed. Dan has been very helpful when we needed to change ...
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“DO NOT USE THIS AGENCY!This agency make it extremely ......”

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Nov 26,2012
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By: 'morganrk'
Nov 26,2012
3 people found
this helpful
DO NOT USE THIS AGENCY! This agency make it extremely difficult as a tenant - they have let themseleves in to my rented property with no notice as the letter 'got lost in the post' on more than one occasion. They have also made it ...
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What agent could do to change your mind?
1. Do not let yourselves in without notice 2. Make it easier for tenants to serve notice - without having to personally go into the branch 3. Do not push your insurance 4. Treat your tenants better and be more helpful especially when it comes to repairs
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“I dealt with Phoebe Watson when I moved house last ......”

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Nov 26,2012
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By: 'Jane'
Nov 26,2012
0 people found
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I dealt with Phoebe Watson when I moved house last October. My experience of agents in Brighton and Hove has not been great over the years but Phoebe was excellent! My move was slick and the property is excellent.... Thank you!...
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“Leaders have managed my property for the last year. I ......”

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Nov 26,2012
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By: 'Lawford'
Nov 26,2012
1 people found
this helpful
Leaders have managed my property for the last year. I have found them very professional in every way. The team are also great and very welcoming. Would definitely recommend this agent to all!!...
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“We have used leaders gosport for a number of years ......”

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Nov 26,2012
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By: 'IRENE'
Nov 26,2012
0 people found
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We have used leaders gosport for a number of years to find tenants for our flats and we have always found andrew, helen, kristabelle and the rest of the office staff to be helpful, friendly and most important of all they have been prompt in ...
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“I found the staff very helpful friendly and proffesional. They ......”

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Nov 26,2012
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By: 'Matt'
Nov 26,2012
0 people found
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I found the staff very helpful friendly and proffesional. They take their job very serious and as a landlord I had felt in safe hands. Will I use them again in the future?......of course I will....
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“Sam & Dee were professional from first contact and I have ......”

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Nov 26,2012
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By: 'Rob'
Nov 26,2012
0 people found
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Sam & Dee were professional from first contact and I have nothing but praise for their manner. Since moving in the support from Dan & Katy in property management has been first class and very responsive. When issues have reared their heads they have been tackled swiftly ...
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“I found Michael Wilson very helpful when searching for a ......”

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Nov 26,2012
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By: 'Nicola'
Nov 26,2012
0 people found
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I found Michael Wilson very helpful when searching for a property to rent in the Sutton area. He was very informative and professional at all times. Viewings were arranged with no hassle as he was easy to get hold of and kept us updated on ...
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“Our search for new accommodation happened just as I was ......”

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Nov 26,2012
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lynn
By: 'Derek'
Nov 26,2012
0 people found
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Our search for new accommodation happened just as I was required to spend several weeks abroad, leaving my wife to battle her way through endless lists of properties. Fortunately Leaders went through our requirements in great detail so that they had a pretty good idea ...
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“I have been dealing with Leaders since they established themselves ......”

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Nov 26,2012
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By: 'Tam'
Nov 26,2012
1 people found
this helpful
I have been dealing with Leaders since they established themselves in Southampton. As I am away quite a lot, they after my interests with care. They will e mail me and have my telephone if there is anything they will contact me where ever I ...
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“I have used Leaders at Waterlooville to let my property ......”

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Nov 26,2012
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By: 'Kate'
Nov 26,2012
0 people found
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I have used Leaders at Waterlooville to let my property for nearly two years, and through three sets of tenants. I have paid for the Fully Managed Service, which has been very good and efficient - when issues have arisen e.g. Broken window latch, ...
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“Lynne is very helpful. She has been dealing with my ......”

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Nov 26,2012
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lynn
By: 'patkingsley'
Nov 26,2012
0 people found
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Lynne is very helpful. She has been dealing with my property for nearly 5 years. All the lettings have gone smoothly....
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“Solid, friendly and professional service from pretty much everyone I've ......”

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Nov 25,2012
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By: 'James'
Nov 25,2012
1 people found
this helpful
Solid, friendly and professional service from pretty much everyone I've dealt with at Leaders in Kingston; unlike other agents, didn't pressure me to up my budget and once we were in, dealt with maintenance issues immediately and without any hassle....
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“Leaders took over the management of my property from another ......”

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Nov 25,2012
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By: 'SMcDonald'
Nov 25,2012
0 people found
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Leaders took over the management of my property from another agent. I am happy with the service I have received, I am kept well informed and any maintenance issues dealt with quickly. They have also been efficient in finding me new tenants as and when ...
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“After moving in to the property let by leaders I ......”

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Nov 25,2012
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By: 'Alan'
Nov 25,2012
0 people found
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After moving in to the property let by leaders I can say that the hole experience was very pleasant one, Caroline is very friendly and put us at ease as soon as we steeped though the door she explained everything clearly and preciously. Two weeks ...
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“Phoebe was a fantastic help when it came to us ......”

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Nov 25,2012
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By: 'Louise'
Nov 25,2012
0 people found
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Phoebe was a fantastic help when it came to us letting our property. We live in the middle east and really needed someone reliable and trustworthy to make decisions for us about maintenance and redecorating when re-letting our property. We wanted to retain management of ...
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“The team at Sarisbury Green managed by Karen are highly ......”

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Nov 25,2012
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By: 'biscuit'
Nov 25,2012
4 people found
this helpful
The team at Sarisbury Green managed by Karen are highly professional and proactive to ensure they find me a good quality tenant every time - the service I have received in looking after my let is spot on and I would recommend Leaders as an ...
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“I can't praise Claire and her staff enough for what ......”

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Nov 25,2012
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By: 'jmeeghan'
Nov 25,2012
0 people found
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I can't praise Claire and her staff enough for what they have done in the past and for what they continue to do for us. They have always "gone that extra mile" and have done a great job of looking after the properties we have ...
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“I have been renting through Leaders for over 2 years now ......”

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Nov 25,2012
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By: 'Tatiana'
Nov 25,2012
0 people found
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I have been renting through Leaders for over 2 years now and would highly recommend the North End branch, Portsmouth. Special recommendation is for Fran Lawrence, Property Management as she is very efficient in dealing with any maintenance issues and ensures follow-up - not many companies ...
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“Having dealt with Leaders for the past 15-20 years, you ......”

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Nov 25,2012
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By: 'Diane'
Nov 25,2012
0 people found
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Having dealt with Leaders for the past 15-20 years, you would have thought that I could find at least one thing that I have been disgruntled about, but NO. They are all fabulous and are a pleasure to deal with. My flat is not the ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 11:52 AM 06/03/2014 by David Montero

Awards won by Leaders

Regional Awards won by Leaders

Individual Branch Awards

Chester, CH1

Crawley, RH10

Northwich, CW9

Bournemouth, BH1

Colchester, CO1

Southampton, SO15

Cheltenham, GL50



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