Leaders
3.8/5, 2116 reviews
70% recommended
86% sales valuation accuracy
91% sales fee satisfaction
80% lettings valuation accuracy
67% lettings fee satisfaction
Leaders is one of the top residential property sales and lettings companies in the UK. We have more than 120 office branches throughout the country which specialise in lettings, estate agency, buy-to-let property, investments and finance. The firm was founded in 1983 and grew into this large network of property ... show more Leaders is one of the top residential property sales and lettings companies in the UK. We have more than 120 office branches throughout the country which specialise in lettings, estate agency, buy-to-let property, investments and finance. The firm was founded in 1983 and grew into this large network of property professionals by providing consistent high-quality customer service and building a great reputation. Our branches are situated across the South East, London, South West, East Midlands, East Anglia and North West. We have grown due to our exceptional customer service and customer care. Each Leaders estates and lettings agents’ branches have the most qualified local experts that will help you rent and sell properties. If you would like to find out your home worth estimate, do not hesitate to contact your local property agent branch.

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Latest Reviews

 View all Reviews 2116
30th Oct 2024
reviewed by 'Harbinder'
“Rated 1 out of 5 stars19 hours agoAvoid Avoid Avoid.. disgusting business practicesIf you are a landlord, avoid Leaders at all costs. ......”
15th Oct 2024
reviewed by 'Huang'
“LANDLORDS BEWARE! check-out report shows that many items are damaged, especially the sofa and washing machine, which are no longer ......”
11th Oct 2024
reviewed by 'Martin'
“Great experience really helped me move into my property in a timely fashion. Emily, Becky went above and beyond. Thanks ......”
9th Oct 2024
reviewed by 'Matteo'
“We've been renting for over a decade, and Leaders Chester is by far the worst letting agency we've ever encountered. ......”
8th Oct 2024
reviewed by 'Kwaku Asiedu'
“I recently moved into my new home let by leaders and l will never forget an amazing great service provided ......”
19th Sep 2024
reviewed by 'Shubhs'
“Maud provides excellent service all the time consistently. She is extremely helpful and very prompt...”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 86% 91% £23,200 £3,000,000
Lettings 80% 67% £340 £9,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
655 83 690 447 54 7 38 9 49 84
Opening Hours
  • Monday: 09:00 - 18:00
  • Tuesday: 09:00 - 18:00
  • Wednesday: 09:00 - 18:00
  • Thursday: 09:00 - 18:00
  • Friday: 09:00 - 18:00
  • Saturday: 09:00 - 13:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
NAEA ARLA TPOS Lettings TPOS TDS
Rankings
Overall
Estate agents
Letting agents
Latest Properties for Sale   196 to Rent   717
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Leaders Branches (view all 149)
Aldershot, GU11
Altrincham, WA14
Ashton-in-Makerfield Wigan, WN4
Aylesbury, HP20
Beckenham, BR3
Bedford, MK40
Belper, DE56
Birmingham, B30

“I find Leaders Horsham under the management of Kathy Taylor ......”

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Jan 26,2013
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By: 'andrew'
Jan 26,2013
0 people found
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I find Leaders Horsham under the management of Kathy Taylor to be first rate across all areas of property management. I know (underlined) that my home is in safe hands which is very reassuring when working 5000 miles away. Well done to Kathy, Fiona, Alex and ...
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“Our organisation instruct Leaders in Gosport to find tenants for ......”

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Jan 23,2013
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By: 'BCD'
Jan 23,2013
0 people found
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Our organisation instruct Leaders in Gosport to find tenants for the properties that we own/manage at Royal Clarence Marina. I have always found the branch to be very responsive and efficent, they have to date secured a number of excellent tenants and will hopefully ...
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“Leaders have always been efficient in both finding me tenants & ......”

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Jan 23,2013
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By: 'Jake'
Jan 23,2013
10 people found
this helpful
Leaders have always been efficient in both finding me tenants & managing my property. I have always received an excellent service & find they do a great job of keeping me up to date with new legislation & changes. Whenever I've been into the office everybody is always ...
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“Great service from this Leaders branch. I have been using ......”

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Jan 23,2013
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By: 'Neal'
Jan 23,2013
11 people found
this helpful
Great service from this Leaders branch. I have been using them for about 5 years and have always found them to be very helpful and knowledgeable. As such i have no hesitation in recommending them....
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“I called upon the services of Leaders just over a ......”

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Jan 22,2013
Minithumbup
By: 'D.'
Jan 22,2013
0 people found
this helpful
I called upon the services of Leaders just over a year ago and was very impressed with the professional manner in which my enquiry was dealt. Leaders were prompt in securing a tenant for my property and I have been satisfied in my dealings with ...
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“I live in South Africa and found that Emily was ......”

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Jan 22,2013
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By: 'Vanessa'
Jan 22,2013
1 people found
this helpful
I live in South Africa and found that Emily was so helpful as an agent bearing in mind that I am so far away from the properties which she was letting for me. She always responded immediately to my mails and advised me of anything ...
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“Amie always gives me well priced options when maintenance has ......”

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Jan 21,2013
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By: 'Stefan'
Jan 21,2013
0 people found
this helpful
Amie always gives me well priced options when maintenance has to be done. She also gives me regular updates on the upkeep of my flat and potential upcoming costs. She has looked after my flat and the same tenants for a few years now and ...
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“I inherited a run down bungalow from my farther, and ......”

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Jan 20,2013
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Sephie
By: 'Simon'
Jan 20,2013
0 people found
this helpful
I inherited a run down bungalow from my farther, and after initially putting it up for sale, I only recieved poor offers from builders/developers. So, I started to think about the possibilities of renovating it and renting it out. I popped into my local "...
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“We have two properties that Leaders let for us and ......”

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Jan 20,2013
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By: 'Dee'
Jan 20,2013
0 people found
this helpful
We have two properties that Leaders let for us and in the several years we have been with them, our properties have always been successfully let. Moreover, Leaders are on the ball with the rents to charge and it is obvious from speaking to the ...
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“My wife and I decided to buy an investment property ......”

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Jan 19,2013
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By: 'Robert'
Jan 19,2013
0 people found
this helpful
My wife and I decided to buy an investment property in 2005 and we spoke to a number of letting agents in Horsham for advice on the market. In terms of knowledge of the market and helpful advice, Leaders stood out from the rest and Kathy ...
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“We rented a property through Leaders for about 10 months. We ......”

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Jan 18,2013
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Helen
By: 'Abi'
Jan 18,2013
0 people found
this helpful
We rented a property through Leaders for about 10 months. We had 1 day to find somewhere to live and Helen was fantastic. At no point was there a pushy sales pitch, she was happy to let us have a look around at our own pace, and ...
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“The agent has been very helpful and a pleasure to ......”

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Jan 17,2013
Minithumbup
By: 'Julian'
Jan 17,2013
0 people found
this helpful
The agent has been very helpful and a pleasure to deal with at every stage. When we had a problem with a leak at the property the agent quickly dealt with and resolved the problem for us....
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“First of all, when I thought about renting a house ......”

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Jan 17,2013
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By: 'Vanessa'
Jan 17,2013
0 people found
this helpful
First of all, when I thought about renting a house in Southampton thought the process would be very difficult as I live in a foreign country. But thanks to Leaders everything went well. They were very helpfull and aswered all of our questions and help ...
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“Excellent service which ensured the process ran very smoothly. No ......”

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Jan 16,2013
Minithumbup
By: 'Lee'
Jan 16,2013
6 people found
this helpful
Excellent service which ensured the process ran very smoothly. No sales BS, all very professional and transparent and the process was completed very quickly and minimal fuss....
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“Very helpful and professional letting agents. Admin and reference costs ......”

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Jan 15,2013
Minithumbup
By: 'Luke'
Jan 15,2013
1 people found
this helpful
Very helpful and professional letting agents. Admin and reference costs etc. are comparatively very high, but service is excellent. I'm in a fully managed property, and emails and calls are responded to very quickly (although sadly things don't get fixed quite so quickly). Staff are ...
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“I began renting the property from leaders back in February 2011, ......”

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Jan 15,2013
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By: 'Roz'
Jan 15,2013
3 people found
this helpful
I began renting the property from leaders back in February 2011, and moved out due to work relocation in December 2012. I needed to find a property quickly, and Leaders were extremely helpful. I was able to pay part of my deposit over the phone and the ...
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“I had never rented a property before. Debbie was very ......”

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Jan 15,2013
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Debbie
By: '`Linda'
Jan 15,2013
4 people found
this helpful
I had never rented a property before. Debbie was very very professional she pointed everything out clearly and sent me a folder with all the details and information I needed. The flat took longer to purchase than we first thought and Debbie was very keen ...
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“We have been tenants with Leaders for over a year ......”

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Jan 14,2013
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Michael
By: 'Sam'
Jan 14,2013
0 people found
this helpful
We have been tenants with Leaders for over a year now. Michael in Lettings who originally showed us round the property was very professional, friendly and accommodating. Over the time we have been here, we have had a couple of issues with the property but ...
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“Everyone with Leaders have been very helpful in getting me ......”

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Jan 14,2013
Minithumbup
By: 'maff'
Jan 14,2013
7 people found
this helpful
Everyone with Leaders have been very helpful in getting me into this property. They have been responsive, and ensure the process was as smooth as possible....
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By: Selwyn Pacheco - Lettings Consultant
Jan 15, 2013
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HI Matt! Glad to hear your move in went well & was a pleasure ensuring the process of renting went smooth as possible! Best Regards, Selwyn Pacheco. ...

“We have moved from Australia to live in England. The ......”

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Jan 14,2013
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By: 'D'
Jan 14,2013
0 people found
this helpful
We have moved from Australia to live in England. The staff at Leaders have been wonderful in all the assistance given and very smooth transition through the paperwork leading to me being able to pick up the keys within hours of touching down in the ...
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“We have 1 property that Oak lets / Leaders have rented out / ......”

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Jan 11,2013
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Claire
By: 'Jacqueline'
Jan 11,2013
0 people found
this helpful
We have 1 property that Oak lets / Leaders have rented out / managed since 1994. In that time we have made a very positive relationship with Claire Blackman, the member of staff who has been responsible for our property for most of these years. We have always found ...
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“I have always found the team at Leaders in Fleet ......”

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Jan 10,2013
Minithumbup
By: 'HappyTenant'
Jan 10,2013
4 people found
this helpful
I have always found the team at Leaders in Fleet service exceptional, from the first phone call, to the viewing, through the referencing and moving in process, and any property management problem is dealt with promptly, the team are all professional, friendly and helpful. I ...
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“I have just recently taken a property on with leaders ......”

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Jan 08,2013
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Danielle
By: 'S.P'
Jan 08,2013
4 people found
this helpful
I have just recently taken a property on with leaders they were very helpful listened to what i wanted and suited my needs to the best. Danielle talked me through the tenancy paper work which helped me understand allot better as this is my first ...
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“I rented this property for nearly two years and had ......”

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Jan 08,2013
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Sandra
By: 'KLB'
Jan 08,2013
3 people found
this helpful
I rented this property for nearly two years and had an absolutely fantastic experience with Leaders and the great staff in the Bracknell office. Viewings were easily arranged, my "wants" were catered for and the viewings themselves were a breeze. Moving in was a really ...
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“I had had my property on the market for 6 weeks ......”

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Jan 06,2013
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Nadine
By: 'Sarah'
Jan 06,2013
1 people found
this helpful
I had had my property on the market for 6 weeks with a different agent in Southsea and had had few viewings. Upon recommendation I decided to use Leaders. The contacted me the same day my contact details had been passed to them and within 24 hours ...
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“Leaders are leaders of disappointment and disorganisation. My dear wife ......”

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Jan 04,2013
Minithumbdown
By: 'Chris'
Jan 04,2013
8 people found
this helpful
Leaders are leaders of disappointment and disorganisation. My dear wife and I and our baby have resided in a property of theirs for several months and it has been nothing but a series, and some rather serious, of a truly incompetent and genuinely substandard service. ...
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By: Leaders Bracknell
Jan 08, 2013
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We sympathise completely with these Tenants plight, but unfortunately the property is managed by the Landlord. We have passed all communications on to the Landlord to be addressed. ...

“We warmly commend Sharon Jackson and her five-star Lettings team!......”

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Jan 04,2013
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By: 'Newly'
Jan 04,2013
0 people found
this helpful
We warmly commend Sharon Jackson and her five-star Lettings team! Some years ago they took on a major commitment to look after the letting of our home until we retired and could live there ourselves. The let has included 8 years in which we were living ...
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“Excellent and professional service offered by all at Leaders (BH), ......”

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Jan 02,2013
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By: 'MR'
Jan 02,2013
1 people found
this helpful
Excellent and professional service offered by all at Leaders (BH), especially Becky Stocker who we found to be extremely helpful and knowledgeable. First class service and would strongly recommend this branch and we would definitely use again....
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“This was our first experience of letting with Leaders and ......”

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Dec 28,2012
Minithumbup
By: 'Andy'
Dec 28,2012
0 people found
this helpful
This was our first experience of letting with Leaders and they introduced tenants on the very day that we completed our purchase. The tenants were then checked and cleared so that they could move in within exactly one week. We could not have asked for ...
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“The service provided has always been excellent since the beginning ......”

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Dec 28,2012
Minithumbup
By: 'Mikele'
Dec 28,2012
2 people found
this helpful
The service provided has always been excellent since the beginning of the activity, which Leaders purchased from my previous letting agent. We are talking of a fully comprehensive service from draft of tenants' agreement, to the quarterly visits, providing proactive information on the property and ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 11:52 AM 06/03/2014 by David Montero

Awards won by Leaders

Regional Awards won by Leaders

Individual Branch Awards

Chester, CH1

Crawley, RH10

Northwich, CW9

Bournemouth, BH1

Colchester, CO1

Southampton, SO15

Cheltenham, GL50



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