Leaders
3.8/5, 2116 reviews
70% recommended
86% sales valuation accuracy
91% sales fee satisfaction
80% lettings valuation accuracy
67% lettings fee satisfaction
Leaders is one of the top residential property sales and lettings companies in the UK. We have more than 120 office branches throughout the country which specialise in lettings, estate agency, buy-to-let property, investments and finance. The firm was founded in 1983 and grew into this large network of property ... show more Leaders is one of the top residential property sales and lettings companies in the UK. We have more than 120 office branches throughout the country which specialise in lettings, estate agency, buy-to-let property, investments and finance. The firm was founded in 1983 and grew into this large network of property professionals by providing consistent high-quality customer service and building a great reputation. Our branches are situated across the South East, London, South West, East Midlands, East Anglia and North West. We have grown due to our exceptional customer service and customer care. Each Leaders estates and lettings agents’ branches have the most qualified local experts that will help you rent and sell properties. If you would like to find out your home worth estimate, do not hesitate to contact your local property agent branch.

Contact Us

Latest Reviews

 View all Reviews 2116
30th Oct 2024
reviewed by 'Harbinder'
“Rated 1 out of 5 stars19 hours agoAvoid Avoid Avoid.. disgusting business practicesIf you are a landlord, avoid Leaders at all costs. ......”
15th Oct 2024
reviewed by 'Huang'
“LANDLORDS BEWARE! check-out report shows that many items are damaged, especially the sofa and washing machine, which are no longer ......”
11th Oct 2024
reviewed by 'Martin'
“Great experience really helped me move into my property in a timely fashion. Emily, Becky went above and beyond. Thanks ......”
9th Oct 2024
reviewed by 'Matteo'
“We've been renting for over a decade, and Leaders Chester is by far the worst letting agency we've ever encountered. ......”
8th Oct 2024
reviewed by 'Kwaku Asiedu'
“I recently moved into my new home let by leaders and l will never forget an amazing great service provided ......”
19th Sep 2024
reviewed by 'Shubhs'
“Maud provides excellent service all the time consistently. She is extremely helpful and very prompt...”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 86% 91% £23,200 £3,000,000
Lettings 80% 67% £340 £9,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
655 83 690 447 54 7 38 9 49 84
Opening Hours
  • Monday: 09:00 - 18:00
  • Tuesday: 09:00 - 18:00
  • Wednesday: 09:00 - 18:00
  • Thursday: 09:00 - 18:00
  • Friday: 09:00 - 18:00
  • Saturday: 09:00 - 13:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Advertise on
Members of
NAEA ARLA TPOS Lettings TPOS TDS
Rankings
Overall
Estate agents
Letting agents
Latest Properties for Sale   196 to Rent   717
View more properties
Leaders Branches (view all 149)
Aldershot, GU11
Altrincham, WA14
Ashton-in-Makerfield Wigan, WN4
Aylesbury, HP20
Beckenham, BR3
Bedford, MK40
Belper, DE56
Birmingham, B30

“Very helpful and kind staff. We have booked a......”

Share on :
Feb 07,2020
Minithumbup
claim your profile
Ryan
By: 'Denes'
Feb 07,2020
1 people found
this helpful
Very helpful and kind staff. We have booked an appointment quickly and we could see the flat on that day....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Top Notch...”

Share on :
Feb 06,2020
Minithumbup
claim your profile
Ryan
By: 'Sandy'
Feb 06,2020
1 people found
this helpful
Top Notch Property Management Team - Andrew & Lorraine helped me through a difficult tenancy - nothing was too much trouble. After the tenant left Andrew coordinated over the Xmas period the refurbishment and disposal of rubbish left behind so we could market the property at ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“This letting agent should be ashamed of their......”

Share on :
Jan 30,2020
Minithumbdown
claim your profile
Belinda
By: 'Reb'
Jan 30,2020
12 people found
this helpful
This letting agent should be ashamed of their conduct, they treat they tenants horribly, there is nothing they wouldn't do to scam their tenants' deposit. If you rent from them, don't expect to have your deposit back. They will use every opportunity to find an ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Leaders dealt with the sale of my property. I......”

Share on :
Jan 29,2020
Minithumbup
claim your profile
Chris
By: 'Justin'
Jan 29,2020
0 people found
this helpful
Leaders dealt with the sale of my property. I had 4 estate agents round to value my property and chose leaders based on my conversations with Chris. He was very helpful and understood exactly what I was looking for. Joe then handled a lot of viewings ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Happy landlord...”

Share on :
Jan 29,2020
Minithumbup
claim your profile
Nikki
By: 'Alison'
Jan 29,2020
0 people found
this helpful
As a landlord I have rented out my Brighton flat through leaders for 28 years. They have always been polite and helpful, dealing with issues very well. Nikki, in particular, always goes above and beyond in order to resolve issues and answer queries as quickly as ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Really good experience and find a dream prope......”

Share on :
Jan 27,2020
Minithumbup
claim your profile
Denise
By: 'Yijie'
Jan 27,2020
0 people found
this helpful
Really good experience and find a dream property to rent. Really effective work and lovely customer experience. Gonna move in at end of this month, looking forward to it...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Goes above and beyond...”

Share on :
Jan 19,2020
Minithumbup
claim your profile
Simon
By: 'Tenant'
Jan 19,2020
1 people found
this helpful
Always able to help. Goes above and beyond to get any issues sorted. I highly recommend the staff in at Leaders Chester....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Very poor communication between staff,Never f......”

Share on :
Jan 16,2020
Minithumbdown
By: 'Dimitrinka'
Jan 16,2020
4 people found
this helpful
Very poor communication between staff,Never follow up with tenants .Do not care if any problems need fixing only interested in taking your monthly rent or renting with them. Always saying they can not get hold of the landlord if any issues but actually they ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Great team at leaders Sarisbury Green all ver......”

Share on :
Jan 15,2020
Minithumbup
claim your profile
Julie
By: 'Louis'
Jan 15,2020
0 people found
this helpful
Great team at leaders Sarisbury Green all ver y helpful and knowledgable. Fast, efficient letting agents. Great help from Julie she guided us through the whole process....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“There is not enough space to write all the it......”

Share on :
Jan 15,2020
Minithumbdown
By: 'Horan'
Jan 15,2020
3 people found
this helpful
There is not enough space to write all the items that were just not dealt with! I have to admit out of sheer frustration I did shout at one of the agents, who turned out to be the manager, on two occasions, something I very ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I cannot praise staff member Judy Davis enough...”

Share on :
Jan 09,2020
Minithumbup
claim your profile
Judy
By: 'Teresa'
Jan 09,2020
0 people found
this helpful
I cannot praise staff member Judy Davis enough for her totally professional, always sensible, kind and friendly help throughout all of the years I have been letting my property though Leaders. Judy has informed me that she will be retiring next month and I know ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Richard and his team were highly professional......”

Share on :
Dec 19,2019
Minithumbdown
claim your profile
Richard
By: 'Paul'
Dec 19,2019
0 people found
this helpful
Richard and his team were highly professional throughout my purchase. He managed to reassure the vendor and myself and kept both sides on board in what was a pretty drawn out process. Highly recommended....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Terrible experience. I have been in my flat ......”

Share on :
Dec 19,2019
Minithumbdown
By: 'Manjula'
Dec 19,2019
4 people found
this helpful
Terrible experience. I have been in my flat for over a month now and till date, I have not being provided with a key to the bin room. Despite several emails and false promises of sorting it out, there still hasn't been outcome so far. ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Brilliant Agents...”

Share on :
Dec 17,2019
Minithumbup
By: 'John'
Dec 17,2019
1 people found
this helpful
Right from our first meeting at the property Leaders have been most helpful and supportive. When there has been a problem (which there have been few) it has been attended too very quickly and efficiently. We can't recommend them more highly....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Regards to Ashley Hancock, just to say the se......”

Share on :
Dec 16,2019
Minithumbup
By: 'Andy'
Dec 16,2019
0 people found
this helpful
Regards to Ashley Hancock, just to say the service he did for me was amazing especially on saturday morning when I made a mistake and he sorted it out within the hour hes an asset to the company...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“The team was very quick and professional, we found a ......”

Share on :
Dec 16,2019
Minithumbup
claim your profile
Thomas
By: 'Daniel'
Dec 16,2019
0 people found
this helpful
The team was very quick and professional, we found a property to rent in less than 3 hours. I highly recommend them....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Leaders have been great and made the whole pr......”

Share on :
Dec 03,2019
Minithumbup
claim your profile
Kirsty
By: 'Mike'
Dec 03,2019
0 people found
this helpful
Leaders have been great and made the whole process very easy. All of the staff are very helpful but my main contact Kirsty was brilliant and sorted out all my questions very efficiently....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Leaders, Forest Hill, looked after my rental ......”

Share on :
Nov 22,2019
Minithumbup
claim your profile
Timothy
By: 'Diana'
Nov 22,2019
2 people found
this helpful
Leaders, Forest Hill, looked after my rental property for a number of years and have just completed its sale. Both lettings and sales departments have proved efficient and always civil and charming. Timothy Holland and Nikki Lumsden from Sales were very knowledgable and enthusiastic about ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“i have taken a leaders rental agreement th......”

Share on :
Nov 22,2019
Minithumbdown
By: 'benedict'
Nov 22,2019
0 people found
this helpful
ioni have taken a leaders rental agreement through leaders estate agents in Sutton surrey two years back was compulsory to take landlord tenants contents insurance which was arranged by Helburns jersey now trading as bode insurance solutions ltd policy underwritten by Trafalgar insurance both based ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“WOULD GIVE 0 STARTS...”

Share on :
Nov 19,2019
Minithumbdown
By: 'Roxy'
Nov 19,2019
5 people found
this helpful
As a tenant, this is what I have had to put up with: - A £400 fee for early termination of the contract - Expected to pay rent even after we moved out and agreed a move out date - Cleaning checks every three months, when ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“So far very good, everyone very helpful. A bi......”

Share on :
Nov 15,2019
Minithumbup
claim your profile
Jessica
By: 'Joana'
Nov 15,2019
0 people found
this helpful
So far very good, everyone very helpful. A big thank you to Jessica Hoad that have helped us in this new journey....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Thank you Holly - you are fantastic!...”

Share on :
Nov 14,2019
Minithumbup
claim your profile
Holly
By: 'Martin'
Nov 14,2019
0 people found
this helpful
I really cannot express in words how grateful I am to the team at Leaders (especially Holly!) who have helped me secure the rental property that I so wanted! Holly's patience and advice were very much appreciated and at every stage in the process from ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Fantastic Service...”

Share on :
Nov 14,2019
Minithumbup
claim your profile
Richard
By: 'Rachel'
Nov 14,2019
0 people found
this helpful
Whitney and Richard at Leaders were fantastic when we bought our property through their branch. We were updated through the whole sales and exchange process and they organised their Letting Team to find us a tenant. Overall, an excellent service!...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I would like to thank all involved for their ......”

Share on :
Nov 13,2019
Minithumbup
claim your profile
charlo
By: 'Graeme'
Nov 13,2019
0 people found
this helpful
I would like to thank all involved for their customer service and professionalism during the so far. Both my wife and myself self have been impressed with the way everything has been conducted. Please pass our thanks to the team special thanks to Charlotte Williams ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Brilliant service, loved working with the Bel......”

Share on :
Nov 12,2019
Minithumbup
By: 'Martin'
Nov 12,2019
0 people found
this helpful
Brilliant service, loved working with the Belper team and would recommend highly. Always a smile and went the extra yard...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Worst of worst...”

Share on :
Nov 07,2019
Minithumbdown
By: 'Joe'
Nov 07,2019
15 people found
this helpful
When viewing the property there was a locked door i asked what the door lead to the agent said it’s a massive cellar, the size of the house with plenty of room, I put the security deposit down and view the property a few ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I have been in contact with Clacton for 1......”

Share on :
Nov 05,2019
Minithumbup
claim your profile
Kelly
By: 'Peter'
Nov 05,2019
0 people found
this helpful
I have been in contact with Clacton for 10 weeks looking for a property and with the help of your sales and found that the young lady there is very helpful and pleasant and find her very good in me looking for a property you can ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Leaders have been a fantastic estate agents. ......”

Share on :
Nov 04,2019
Minithumbup
By: 'Sophie'
Nov 04,2019
0 people found
this helpful
Leaders have been a fantastic estate agents. Start to finish service was amazing. I would highly recommend. Definitely the best in Colchester....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I am a first time Landlord and the staff in L......”

Share on :
Nov 01,2019
Minithumbup
claim your profile
Lucie
By: 'Grant'
Nov 01,2019
0 people found
this helpful
I am a first time Landlord and the staff in Leaders Bognor Regis made the whole process easy. They found tenants very quickly and at the asking rental price. I was given clear advice . Simon ,the Branch Manager couldn't have been more helpful as was ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“worst agencyorst agency ever!!! They rented me a house w......”

Share on :
Nov 01,2019
Minithumbdown
By: 'Sabrina'
Nov 01,2019
5 people found
this helpful
Worst agency ever!!! They rented me a house with mould on windows and stains on walls and carpets. They were saying that it is my responsibility to clean the mould and they will not send anybody to do it. After Elisha ispected the house, in ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 11:52 AM 06/03/2014 by David Montero

Awards won by Leaders

Regional Awards won by Leaders

Individual Branch Awards

Chester, CH1

Crawley, RH10

Northwich, CW9

Bournemouth, BH1

Colchester, CO1

Southampton, SO15

Cheltenham, GL50



Find the Best Agent to
Sell or Rent Your Home

Search by
Useful information
About allAgents
For agents
Facebook Twitter YouTube Instagram LinkedIn