Leaders
3.8/5, 2116 reviews
70% recommended
86% sales valuation accuracy
91% sales fee satisfaction
80% lettings valuation accuracy
67% lettings fee satisfaction
Leaders is one of the top residential property sales and lettings companies in the UK. We have more than 120 office branches throughout the country which specialise in lettings, estate agency, buy-to-let property, investments and finance. The firm was founded in 1983 and grew into this large network of property ... show more Leaders is one of the top residential property sales and lettings companies in the UK. We have more than 120 office branches throughout the country which specialise in lettings, estate agency, buy-to-let property, investments and finance. The firm was founded in 1983 and grew into this large network of property professionals by providing consistent high-quality customer service and building a great reputation. Our branches are situated across the South East, London, South West, East Midlands, East Anglia and North West. We have grown due to our exceptional customer service and customer care. Each Leaders estates and lettings agents’ branches have the most qualified local experts that will help you rent and sell properties. If you would like to find out your home worth estimate, do not hesitate to contact your local property agent branch.

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Latest Reviews

 View all Reviews 2116
30th Oct 2024
reviewed by 'Harbinder'
“Rated 1 out of 5 stars19 hours agoAvoid Avoid Avoid.. disgusting business practicesIf you are a landlord, avoid Leaders at all costs. ......”
15th Oct 2024
reviewed by 'Huang'
“LANDLORDS BEWARE! check-out report shows that many items are damaged, especially the sofa and washing machine, which are no longer ......”
11th Oct 2024
reviewed by 'Martin'
“Great experience really helped me move into my property in a timely fashion. Emily, Becky went above and beyond. Thanks ......”
9th Oct 2024
reviewed by 'Matteo'
“We've been renting for over a decade, and Leaders Chester is by far the worst letting agency we've ever encountered. ......”
8th Oct 2024
reviewed by 'Kwaku Asiedu'
“I recently moved into my new home let by leaders and l will never forget an amazing great service provided ......”
19th Sep 2024
reviewed by 'Shubhs'
“Maud provides excellent service all the time consistently. She is extremely helpful and very prompt...”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 86% 91% £23,200 £3,000,000
Lettings 80% 67% £340 £9,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
655 83 690 447 54 7 38 9 49 84
Opening Hours
  • Monday: 09:00 - 18:00
  • Tuesday: 09:00 - 18:00
  • Wednesday: 09:00 - 18:00
  • Thursday: 09:00 - 18:00
  • Friday: 09:00 - 18:00
  • Saturday: 09:00 - 13:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
NAEA ARLA TPOS Lettings TPOS TDS
Rankings
Overall
Estate agents
Letting agents
Latest Properties for Sale   196 to Rent   717
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Leaders Branches (view all 149)
Aldershot, GU11
Altrincham, WA14
Ashton-in-Makerfield Wigan, WN4
Aylesbury, HP20
Beckenham, BR3
Bedford, MK40
Belper, DE56
Birmingham, B30

“I have called for a house rental in Milton Keynes, ......”

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Oct 14,2020
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By: 'MWD'
Oct 14,2020
1 people found
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I have called for a house rental in Milton Keynes, and have been told I would be called back one hour late if still available. No call As the property was still advertised, I called back the day after and spotted a mistake in my ...
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“Selling our apartment whilst living overseas ......”

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Oct 08,2020
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Daniel
By: 'Brenda'
Oct 08,2020
0 people found
this helpful
Selling our apartment whilst living overseas was made easy by the professionalism of manager Daniel and chief negotiator julie. They kept us updated , responded quickly to emails and even helped our inefficient solicitor, to complete the deal! Choosing Leaders was definitely a good move for ...
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“I’m home.....”

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Oct 08,2020
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By: 'Leeanne'
Oct 08,2020
0 people found
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I needed a home, Louis was wonderful She managed to get everything sorted for me ready to move in it was stress free and smooth I will recommend to friends and family.....
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“Really quick and efficient service, always ac......”

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Oct 08,2020
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Mark
By: 'Ms'
Oct 08,2020
4 people found
this helpful
Really quick and efficient service, always accessible and willing to go the extra mile for us! Mark and Lizzie were both really great, even when the process was faltering, and I'd definitely work with Leaders again...
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“Just want to also say a huge thank you to Cha......”

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Oct 08,2020
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Charlotte
By: 'Jade'
Oct 08,2020
0 people found
this helpful
Just want to also say a huge thank you to Charlotte on the help to buy our first home. From the very first viewing Charlotte wasn’t pushy with anything and nothing felt rushed unlike another experience with another estate agent. Charlotte has been very ...
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“I am very grateful for the Leaders Cambridge ......”

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Oct 07,2020
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Dominic
By: 'Irina'
Oct 07,2020
0 people found
this helpful
I am very grateful for the Leaders Cambridge for their friendly and professional reviewing of my property: very fast and responsive to my need! It was a pleasure to deal with Dominic, thank you so much!...
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“Brilliant services...”

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Oct 06,2020
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Ben
By: 'B'
Oct 06,2020
4 people found
this helpful
As a very busy landlord I have contacted Leaders after a very disappointing experience with another well known letting agency in Southampton. I have found the team at Leaders, specially Ben and Ash, very professional and helpful. They always answer the phone/emails and any ...
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“good service...”

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Oct 05,2020
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By: 'Jack'
Oct 05,2020
4 people found
this helpful
From the viewing all the way through to completion I couldn't fault Leaders, they kept the deal together and I would be more than happy to work again with them....
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“Unprofessional, unscrupulous and illegal operations...”

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Oct 05,2020
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Stephanie
By: 'Tracey'
Oct 05,2020
3 people found
this helpful
Do not use Leaders Ocean Village, they are unprofessional, unscrupulous and refuse to meet government legislation in relation to returning tenant deposits. They also lie in communication, that’s if you are even lucky enough for them to even reply to any communication. They treat ...
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“Fast, Accurate, Reliable...Great Service esp.......”

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Oct 05,2020
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Larissa
By: 'Stuart'
Oct 05,2020
0 people found
this helpful
Fast, Accurate, Reliable...Great Service esp. thanks to Larissa for confirming all requests and queries in double quick time & managing renewal of agreements....
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“New property manager - great...”

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Oct 03,2020
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Larissa
By: 'A'
Oct 03,2020
0 people found
this helpful
Recently introduced to our new property manager Larissa, she is a great person to have manage our property. Always polite, professional and efficient. Nothing is too much trouble for her and we've had a few problems to resolve recently....
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“In a very difficult time for getting a tenant......”

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Oct 01,2020
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Nicholas
By: 'Bev'
Oct 01,2020
0 people found
this helpful
In a very difficult time for getting a tenant I thought I would try a Few local agents , one of which was Leaders. I was able to negotiate a great deal, Nicholas in the Brighton branch went the extra mile. I had to add a ...
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“I have just read some of the reviews for Lead......”

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Oct 01,2020
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Benjamin
By: 'Marios'
Oct 01,2020
5 people found
this helpful
I have just read some of the reviews for Leaders in Southampton,Wow, I’m glad I didn’t read them before I went to Leaders, Otherwise I would not have used them, It’s been nothing but absolute pleasure dealing with them, I bought ...
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“I high recommended leaders...”

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Oct 01,2020
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Emma
By: 'Alisha'
Oct 01,2020
0 people found
this helpful
I high recommended leaders in portsmouth emma is a fantastic estate agent and always get things done! i have never had any problems with leaders or the landlord himself i very rarely have dealing with him its always emma that solves the problems and is ...
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“I cannot express how absolutely amazing Leade......”

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Sep 30,2020
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Andrea
By: 'Louise'
Sep 30,2020
5 people found
this helpful
I cannot express how absolutely amazing Leaders have been with a very complicated sale. Jules, Mark and Stef have gone above and beyond for us. We were kept well informed and supported with every hurdle we encountered. It’s been a long road and i ...
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By: Louise Alden
Oct 01, 2020
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Dean Harkness I can assure you that this is not a fake review! It’s sincere and honest. I don’t know anything about your experience with Leaders! But i speak from my own... and have found them to be diligent, informative and very supportive during an extremely stressful time. Please do not use my review to express your feelings. ...

“I have rented privately my entire life. Leade......”

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Sep 30,2020
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By: 'Dean'
Sep 30,2020
4 people found
this helpful
I have rented privately my entire life. Leaders are without doubt the worst agency I have ever had the misfortune to deal with. I have been a tenant of theirs for over a decade and the treatment I have recieved has been shockingly bad. They ...
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“Admittedly, after reading some reviews, I was......”

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Sep 30,2020
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Kirsty
By: 'Eleanor'
Sep 30,2020
0 people found
this helpful
Admittedly, after reading some reviews, I was feeling nervous about using Leaders. However, I'm very pleased we did. They found us a lovely flat which suits all our needs. The process was exceedingly easy and they guided us through the process of viewing flats to ...
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“Jessica is a delightful and efficient member ......”

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Sep 30,2020
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James
By: 'Debbie'
Sep 30,2020
0 people found
this helpful
Jessica is a delightful and efficient member of this letting team and worked hard for me despite the very difficult circumstances in March. Amy and Manager James have been equally efficient, responding and acting promptly. I would highly recommend them. Thanks for making this rental ...
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“Excellent Lettings Agent ! We had the best l......”

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Sep 29,2020
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Kate
By: 'samantha'
Sep 29,2020
0 people found
this helpful
Excellent Lettings Agent ! We had the best lettings negotiator - Kate. Right from the start we had such a personable experience - Kate worked really hard to find a suitable letting for my Son and grandson. I was engaging with 3 other estate agents representatives at ...
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“Charlotte was really helpful and kind showing......”

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Sep 29,2020
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Charlotte
By: 'MR'
Sep 29,2020
0 people found
this helpful
Charlotte was really helpful and kind showing me the property at Clarence Square and answering all the questions I had. Thanks Charlotte! Regards Jorge...
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“Sidings Dunton Green...”

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Sep 28,2020
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By: 'Adolphus'
Sep 28,2020
1 people found
this helpful
I started looking for a place to rent 2 months ago, through a different estate agents. Their services was well below par and terrible properties to view. Found this 2 Bedroom flat in Dunton Green, listed with Leader's Estate in Sevenoaks! Which was the only one I ...
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“Highly recommended...”

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Sep 27,2020
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Daniel
By: 'Jane'
Sep 27,2020
0 people found
this helpful
I just want to say that if you wish to sell your property dont hesitate to contact Daniel Shurey at the Clacton office. He was fantastic.....trustworthy, knowledgable,understanding and nothing was too much trouble.....if he had to make a viewing, out of hours, ...
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“Appreciations. I will like to express my sincer......”

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Sep 27,2020
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By: 'Andy'
Sep 27,2020
0 people found
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Appreciations I will like to express my sincere appreciates to Sharon and Tim for their advice, support and their fantastic efforts in finding ideal tenants for our flat in Lewisham. Also a big thanks to Kerry and Hardeep for their support over the years....
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“Charlotte from Leaders Cheltenham has been ex......”

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Sep 25,2020
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Charlotte
By: 'Rachel'
Sep 25,2020
0 people found
this helpful
Charlotte from Leaders Cheltenham has been extremely helpful in our search for a new place! Very kind and thorough in checking up on our search and making sure we have the best deals possible!...
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“Don't Rent Here...”

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Sep 25,2020
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By: 'Alexander'
Sep 25,2020
1 people found
this helpful
My experience with the halls has been beyond terrible, stayed here for 11 months and it couldn’t have been worse. Firstly they charge £150 for internet (PER DEVICE), Especially in this economic climate of COVID19. Their internet provider "Orbiss" claims that and I quote from their ...
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“The services are good and the agents are rece......”

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Sep 18,2020
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Samara
By: 'Frank'
Sep 18,2020
0 people found
this helpful
The services are good and the agents are receptive of customers. Samara Powell has been incredible! She kept regular contact on how I was settling in the new property, gave advice on additional services that I can acquire. Thank you....
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“Excellent Service. I would just like to expre......”

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Sep 18,2020
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By: 'Marlene'
Sep 18,2020
0 people found
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Excellent Service. I would just like to express my appreciation and gratitude to Oliver, who showed me around a property yesterday, twice ! I have viewed many properties over the last few weeks in my quest t find a suitable property to rent and Oliver far ...
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“Useless maintenance department...”

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Sep 17,2020
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By: 'Nian'
Sep 17,2020
2 people found
this helpful
Absolutely useless at tackling repairs, do not listen to what the problem is and send carpenters to fix plumbing issues then make them worse. Customer service awful...
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“The most helpful and pleasant of all agents...”

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Sep 11,2020
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Joanne
By: 'Mark'
Sep 11,2020
0 people found
this helpful
The most helpful and pleasant of all the agents I have dealt with in the Newcastle u Lyme area. Particular Joanne Hagan, who went above and beyond to ensure we were the most satisfied of customers....
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By: John
Sep 11, 2020
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I found the agent to be helpful pleasant and knowledgeable. ...

“This is for Lauren @Leaders.I want to thank......”

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Sep 11,2020
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Lauren
By: 'Sushant'
Sep 11,2020
0 people found
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This is for Lauren @Leaders. I want to thank you in assisting me right from the viewing till moving into the property. You have helped me a lot in pushing through to the LL and also getting the documentation part sorted. I really appreciate the ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

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Last updated at 11:52 AM 06/03/2014 by David Montero

Awards won by Leaders

Regional Awards won by Leaders

Individual Branch Awards

Chester, CH1

Crawley, RH10

Northwich, CW9

Bournemouth, BH1

Colchester, CO1

Southampton, SO15

Cheltenham, GL50



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