Leaders
3.8/5, 2116 reviews
70% recommended
86% sales valuation accuracy
91% sales fee satisfaction
80% lettings valuation accuracy
67% lettings fee satisfaction
Leaders is one of the top residential property sales and lettings companies in the UK. We have more than 120 office branches throughout the country which specialise in lettings, estate agency, buy-to-let property, investments and finance. The firm was founded in 1983 and grew into this large network of property ... show more Leaders is one of the top residential property sales and lettings companies in the UK. We have more than 120 office branches throughout the country which specialise in lettings, estate agency, buy-to-let property, investments and finance. The firm was founded in 1983 and grew into this large network of property professionals by providing consistent high-quality customer service and building a great reputation. Our branches are situated across the South East, London, South West, East Midlands, East Anglia and North West. We have grown due to our exceptional customer service and customer care. Each Leaders estates and lettings agents’ branches have the most qualified local experts that will help you rent and sell properties. If you would like to find out your home worth estimate, do not hesitate to contact your local property agent branch.

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Latest Reviews

 View all Reviews 2116
30th Oct 2024
reviewed by 'Harbinder'
“Rated 1 out of 5 stars19 hours agoAvoid Avoid Avoid.. disgusting business practicesIf you are a landlord, avoid Leaders at all costs. ......”
15th Oct 2024
reviewed by 'Huang'
“LANDLORDS BEWARE! check-out report shows that many items are damaged, especially the sofa and washing machine, which are no longer ......”
11th Oct 2024
reviewed by 'Martin'
“Great experience really helped me move into my property in a timely fashion. Emily, Becky went above and beyond. Thanks ......”
9th Oct 2024
reviewed by 'Matteo'
“We've been renting for over a decade, and Leaders Chester is by far the worst letting agency we've ever encountered. ......”
8th Oct 2024
reviewed by 'Kwaku Asiedu'
“I recently moved into my new home let by leaders and l will never forget an amazing great service provided ......”
19th Sep 2024
reviewed by 'Shubhs'
“Maud provides excellent service all the time consistently. She is extremely helpful and very prompt...”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 86% 91% £23,200 £3,000,000
Lettings 80% 67% £340 £9,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
655 83 690 447 54 7 38 9 49 84
Opening Hours
  • Monday: 09:00 - 18:00
  • Tuesday: 09:00 - 18:00
  • Wednesday: 09:00 - 18:00
  • Thursday: 09:00 - 18:00
  • Friday: 09:00 - 18:00
  • Saturday: 09:00 - 13:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
NAEA ARLA TPOS Lettings TPOS TDS
Rankings
Overall
Estate agents
Letting agents
Latest Properties for Sale   196 to Rent   717
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Leaders Branches (view all 149)
Aldershot, GU11
Altrincham, WA14
Ashton-in-Makerfield Wigan, WN4
Aylesbury, HP20
Beckenham, BR3
Bedford, MK40
Belper, DE56
Birmingham, B30

“Jade has been managing my properties for seve......”

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Feb 16,2021
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Jade
By: 'Caroline'
Feb 16,2021
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Jade has been managing my properties for several months. There were many problems over this time that required attention and Jade has always been efficient and communicated well during this time. I know if I require any thing Jade will always respond and seek out ...
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“Would like to say a massive thank you to Dani......”

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Feb 15,2021
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Daniel
By: 'Joe'
Feb 15,2021
0 people found
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Would like to say a massive thank you to Daniel John for helping me to find my new flat , With having no Experience at all he was very helpful at going through the whole system with me . I can highly recommend Leaders Stroud ....
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“Shockingly bad service, unsafe property...”

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Feb 15,2021
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By: 'Disappointed G'
Feb 15,2021
2 people found
this helpful
Terrible service from Lukasz the alleged 'property manager' - unresponsive, and dismissive. We have had no hot water or heating for 3 days and this will not be fixed for a further 3. He only responded to my phone calls and emails about this after I called ...
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“Very professional Estate Agents with great at......”

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Feb 13,2021
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By: 'Crista'
Feb 13,2021
0 people found
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Very professional Estate Agents with great attention to detail with regards to property management, sales, buying and/or mortgages. Highly recommended....
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“Lettings...”

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Feb 13,2021
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Jessica
By: 'Stacey'
Feb 13,2021
0 people found
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I would like to thank Jessica for her professionalism and support during the letting of my property. From both sides you have been truly wonderful. Great experience with Leaders and I would definitely use them again. Stacey...
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“Daniel is really nice to speak to and very he......”

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Feb 11,2021
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Daniel
By: 'Kelly'
Feb 11,2021
0 people found
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Daniel is really nice to speak to and very helpful, also very professional. Daniel is also good at keeping us updated and helping us with out search....
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“Absolutely the worst letting agent I have eve......”

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Feb 11,2021
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By: 'No Thanks'
Feb 11,2021
2 people found
this helpful
Absolutely the worst letting agent I have ever used. We received guarantees that the property would be fixed up before we moved in, solving damp mould issues, crumbling paint in the bathroom, and a beam that seems to be getting worse each day. Nothing was ...
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“Great experience!...”

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Feb 10,2021
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Charley
By: 'Andreea'
Feb 10,2021
0 people found
this helpful
Charley Howgego helped me with a great experience. She is so kindly and always was there for my needs. I am so thankful that I could meet her....
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“We are currently purchasing a property with L......”

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Feb 09,2021
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Eren
By: 'Mia Staines'
Feb 09,2021
0 people found
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We are currently purchasing a property with Leaders, Eren has been very helpful & he has made this process as stress free as possible. He is extremely professional and we’ll go the extra mile to help you out in these crazy times & very reassuring. Highly ...
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“I was looking for hassle free renting and fri......”

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Feb 09,2021
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By: 'Marcus'
Feb 09,2021
0 people found
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I was looking for hassle free renting and friendly personable relationship with Leaders and through Claire and Debbie this is exactly what I've got. They have naturally built a friendly relationship with me, keep me informed, up to date but never stressed. They do all ...
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“I cannot praise their service enough! They ma......”

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Feb 09,2021
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Emily
By: 'Simon'
Feb 09,2021
0 people found
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I cannot praise their service enough! They made the entire process of finding and renting property simple, which in these unprecedented times deserves proper recognition. All the staff members I dealt with were totally professional, but as my point of contact Emily deserves to be ...
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“Professional and positive....”

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Feb 09,2021
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Jessica
By: 'Samiksha'
Feb 09,2021
0 people found
this helpful
Jessica Crickmore was my agent and I can't thank her enough for all her help. She was so positive and helpful during the entire process that it made it fun instead of stressful. She had answers to all my questions and was quick to respond ...
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“Leaders Colchester...”

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Feb 09,2021
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Dan
By: 'Trevor Cohen'
Feb 09,2021
0 people found
this helpful
I have found Leaders to be a pleasure to work with. My house sold very quickly for the price we wanted. All the staff are very knowledgeable & personable. They are very proactive as any concerns I had were dealt with straight away. I would definitely ...
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“Recently needed support and guildence on lett......”

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Feb 08,2021
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Sarah
By: 'Nicola'
Feb 08,2021
0 people found
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Recently needed support and guildence on letting and licensing and the support and patience was second to none from all staff particularly Sarah Campbell dawson...
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“Superb...”

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Feb 08,2021
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Mark
By: 'Bradley'
Feb 08,2021
2 people found
this helpful
Amazing service, couldn't have been any more responsive to any of my requests or queries and were always sure to keep me aware with what was happening which was very helpful coming from a first time buyers POV. Highly recommend....
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“Leaders were amazing from start to Finish, In......”

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Feb 06,2021
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Max
By: 'Chloe'
Feb 06,2021
0 people found
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Leaders were amazing from start to Finish, Initially had my viewing with Max who was very helpful and very welcoming with all information we needed, he truly is an asset to the company. We then had Jo-Anne who dealt with all the process after, who ...
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“(As Landlords) Happy with Leaders Lettings Te......”

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Feb 05,2021
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Lisa
By: 'David Butler/Felicity Malcolm'
Feb 05,2021
0 people found
this helpful
(As Landlords) Happy with Leaders Lettings Team throughout the Covid crisis. Very pleased to see Lisa Baker back following maternity leave and note that she is in full control in her usual efficient way; she is particularly aware of the need for feedback to us ...
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“Charlotte was amazing, really helpful went ab......”

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Feb 04,2021
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Charlotte
By: 'Nuria Moore'
Feb 04,2021
0 people found
this helpful
Charlotte was amazing, really helpful went above and beyond to try and help me find a property to suit myself and my family, she was so kind and nice to speak with, so happy with all of the help she gave me!...
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“Poor service really and hugely disappointing ......”

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Feb 03,2021
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Oliver
By: 'Camelia and Charlie'
Feb 03,2021
0 people found
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Poor service really and hugely disappointing in the way things turned out. Myself and my boyfriend had been looking for a while and came across a property which looked nice. The advert said private patio however when I came to visit, Oli Cupis told me ...
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“The lettings team at Leaders Gunwharf have re......”

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Feb 03,2021
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Simon
By: 'Rosser'
Feb 03,2021
0 people found
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The lettings team at Leaders Gunwharf have recently found me a tenant for my apartment in GunwharfQuays. Simon and Jack were extremely helpful to me going above and beyond what would be expected. They have found me an excellent tenant. I wouldn't hesitate to use ...
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“Emma has been an amazing and very supportive ......”

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Feb 02,2021
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Emma
By: 'S.H'
Feb 02,2021
0 people found
this helpful
Emma has been an amazing and very supportive professional. She has gone above and beyond to help me find the right home, being communicative and attentive at all times. Without her help I honestly don’t know what I would have done. She genuinely cares ...
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“Thanks to Georgia we move to the sea!...”

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Feb 02,2021
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Georgia
By: 'Simo'
Feb 02,2021
0 people found
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When I was hopeless to find the right flat for me and my girls by the sea, I have found Georgia’s care and friendliness, doing her best to get the perfect space for us. She is fast and accurate in all details of the ...
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“Our house went on the market in August 2020, ......”

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Feb 01,2021
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By: 'Eleanor'
Feb 01,2021
0 people found
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Our house went on the market in August 2020, it took 5 months to get the sale through, and we do understand that Covid restrictions did play a part in this. However that being said our buyers lost their buyer and changed over to a buy to ...
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“professional services.Marcus Leek , is a very......”

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Feb 01,2021
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Marcus
By: 'Marius'
Feb 01,2021
0 people found
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professional services.Marcus Leek , is a very good and kind negotiator....PS: I don't know the others................ keep it like this...
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“James has always been very prompt with supply......”

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Jan 31,2021
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James
By: 'Pete Porpora'
Jan 31,2021
0 people found
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James has always been very prompt with supply of information cannot praise him enough he is a credit to your organisation ....
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“DO NOT RENT FROM LEADERS UNLESS IT IS YOUR LA......”

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Jan 30,2021
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By: 'Shuail Noor'
Jan 30,2021
1 people found
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DO NOT RENT FROM LEADERS UNLESS IT IS YOUR LAST RESORT!! DO NOT RENT FROM LEADERS UNLESS IT IS YOUR LAST RESORT!! My wife and I are both doctors working at the general. We rented our home with a 3 year old daughter for 18 months under ...
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“I've had a very good experience with leaders, Samara's communication ......”

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Jan 28,2021
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Samara
By: 'Alicja'
Jan 28,2021
0 people found
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I've had a very good experience with leaders, Samara's communication and serve was great, within few days I found my perfect flat! Really appreciate all your help, highly recommended!...
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“The service I have received from Samara has b......”

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Jan 27,2021
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Samara
By: 'Alecia Wallace'
Jan 27,2021
0 people found
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The service I have received from Samara has been absolutely phenomenal! She has been a clear and effective communicator- she ensured I was kept updated at every stage. She is also extremely professional and empathetic. I have encountered a few other agencies and the service ...
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“The A team for lettings your house....”

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Jan 25,2021
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Carol
By: 'Sabita'
Jan 25,2021
0 people found
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The A team for lettings your house. I have been with “leaders lettings Agents” since 2018 and would like to say how happy I am with them. Carol Wight and her manager,Wayne Treville, and his staff are outstanding in dealing and actioning any requests and ...
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“Had a problem in the property that we rent. T......”

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Jan 24,2021
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Toni
By: 'Martin'
Jan 24,2021
0 people found
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Had a problem in the property that we rent. Toni in the office got it sorted ultra quick. Also thanks to the plumbers Eddie and Jodie for good work....
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

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Last updated at 11:52 AM 06/03/2014 by David Montero

Awards won by Leaders

Regional Awards won by Leaders

Individual Branch Awards

Chester, CH1

Crawley, RH10

Northwich, CW9

Bournemouth, BH1

Colchester, CO1

Southampton, SO15

Cheltenham, GL50



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