Leaders
3.8/5, 2116 reviews
70% recommended
86% sales valuation accuracy
91% sales fee satisfaction
80% lettings valuation accuracy
67% lettings fee satisfaction
Leaders is one of the top residential property sales and lettings companies in the UK. We have more than 120 office branches throughout the country which specialise in lettings, estate agency, buy-to-let property, investments and finance. The firm was founded in 1983 and grew into this large network of property ... show more Leaders is one of the top residential property sales and lettings companies in the UK. We have more than 120 office branches throughout the country which specialise in lettings, estate agency, buy-to-let property, investments and finance. The firm was founded in 1983 and grew into this large network of property professionals by providing consistent high-quality customer service and building a great reputation. Our branches are situated across the South East, London, South West, East Midlands, East Anglia and North West. We have grown due to our exceptional customer service and customer care. Each Leaders estates and lettings agents’ branches have the most qualified local experts that will help you rent and sell properties. If you would like to find out your home worth estimate, do not hesitate to contact your local property agent branch.

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Latest Reviews

 View all Reviews 2116
30th Oct 2024
reviewed by 'Harbinder'
“Rated 1 out of 5 stars19 hours agoAvoid Avoid Avoid.. disgusting business practicesIf you are a landlord, avoid Leaders at all costs. ......”
15th Oct 2024
reviewed by 'Huang'
“LANDLORDS BEWARE! check-out report shows that many items are damaged, especially the sofa and washing machine, which are no longer ......”
11th Oct 2024
reviewed by 'Martin'
“Great experience really helped me move into my property in a timely fashion. Emily, Becky went above and beyond. Thanks ......”
9th Oct 2024
reviewed by 'Matteo'
“We've been renting for over a decade, and Leaders Chester is by far the worst letting agency we've ever encountered. ......”
8th Oct 2024
reviewed by 'Kwaku Asiedu'
“I recently moved into my new home let by leaders and l will never forget an amazing great service provided ......”
19th Sep 2024
reviewed by 'Shubhs'
“Maud provides excellent service all the time consistently. She is extremely helpful and very prompt...”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 86% 91% £23,200 £3,000,000
Lettings 80% 67% £340 £9,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
655 83 690 447 54 7 38 9 49 84
Opening Hours
  • Monday: 09:00 - 18:00
  • Tuesday: 09:00 - 18:00
  • Wednesday: 09:00 - 18:00
  • Thursday: 09:00 - 18:00
  • Friday: 09:00 - 18:00
  • Saturday: 09:00 - 13:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
NAEA ARLA TPOS Lettings TPOS TDS
Rankings
Overall
Estate agents
Letting agents
Latest Properties for Sale   196 to Rent   717
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Leaders Branches (view all 149)
Aldershot, GU11
Altrincham, WA14
Ashton-in-Makerfield Wigan, WN4
Aylesbury, HP20
Beckenham, BR3
Bedford, MK40
Belper, DE56
Birmingham, B30

“Experienced and helpful service throughout...”

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May 04,2021
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Nikki
By: 'Jessica'
May 04,2021
0 people found
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We sold our flat recently through Leaders Forest Hill, with Nikki Lumsden and Riz Ali's help. We found them to be a fantastic estate agent to work with. Responsive, patient, very helpful and happy to help answer our questions and reassure us where needed. They ...
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“Very nice agency, all the agents are friendly......”

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May 04,2021
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Thomas
By: 'Alexandra'
May 04,2021
0 people found
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Very nice agency, all the agents are friendly, kind, and Thomas Haskett with who we went through the process was really helpful and patient, we really appreciate all his work ....
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“Very helpful kind spoke always with a respect......”

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May 04,2021
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Thomas
By: 'Carlos Fernandes'
May 04,2021
0 people found
this helpful
Very helpful kind spoke always with a respectful manner and always willing to help (Thomas Haskett) Really good service and appreciate all the help...
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“Do not use this company....”

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May 01,2021
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By: 'Matt Butler'
May 01,2021
4 people found
this helpful
Do not use this company. We moved into a rented property and they didn't carry out any repairs and the boiler wasn't working. Nothing had been checked and we weren't informed it was pre-paid meters which already had debt on! They advertised as unfunished but ...
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“Leaders Service...”

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Apr 30,2021
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Kirsty
By: 'Gordon'
Apr 30,2021
0 people found
this helpful
I have been using Leaders/Perry Bishop for almost 10 years. Excellent service. Kirsty and Sophie have continued the good work finding a new tenant in just a few days. Well done....
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“Leader's Southampton - Great Service...”

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Apr 30,2021
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Holly
By: 'Sasha'
Apr 30,2021
0 people found
this helpful
We were looking to rent a property and Holly Rollings helped make that happen. She was thorough and responsive and made the process less complicated. We would thoroughly recommend...
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“I have used Leaders Hove office as a rental a......”

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Apr 29,2021
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Charlotte
By: 'Tracy Stapleton'
Apr 29,2021
0 people found
this helpful
I have used Leaders Hove office as a rental agent for 15 years. Overall I have been pleased with their service. However at times their communication could of been better. That was until Charlotte Falk started to handle my queries. Charlotte is always very quick to ...
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“Extremely unprofessional...”

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Apr 27,2021
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By: 'Stef'
Apr 27,2021
0 people found
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I have been a fee paying client of Leaders for nearly a decade. The past 18 months have been appalling. I cannot express on how many levels Leaders have failed me. The high staff turnover only made matters worse. There has been little and inconsistent communication, ...
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“Would not use again...”

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Apr 21,2021
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By: 'Megan Lavender'
Apr 21,2021
1 people found
this helpful
I think I would rather be homeless then rent from this company again. Please read below before renting!... Very easy to contact and take your money when moving into a property, trying to leave and get maintenance issues sorted is a complete different kettle of ...
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“UNPROFESSIONAL is a understatement...”

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Apr 19,2021
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By: 'David Martin'
Apr 19,2021
3 people found
this helpful
Again, nothing but problems. Giving them 1 ⭐ is too much... After my previous review they were soon on the phone asking about it, they seemed surprised that I could back up everything I'd wrote. Now in all fairness the lady who called was quite pleasant and ...
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“Landords...”

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Apr 15,2021
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By: 'Matt'
Apr 15,2021
3 people found
this helpful
Landords, do not use this organisation. They are corrupt; they are a complete rip-off. The ongoing costs make the process of letting unaffordable. Let your property yourself - it easier than you think or use Openrent. Do not use this company....
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“Set up...”

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Apr 12,2021
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Karen
By: 'Ermston'
Apr 12,2021
0 people found
this helpful
As a new landlord with Leaders, Im very satisfied with the efficient, knowledgeable and friendly service received in the set up finding tenants. The process managed by Karen Arkell has been clear, efficient and well managed. Justin has been very helpful in keeping me informed ...
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“I had three valuations from different agents ......”

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Apr 09,2021
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Annie
By: 'NIGEL'
Apr 09,2021
0 people found
this helpful
I had three valuations from different agents and Annie from Leaders stood out. As a result, I put the house with them and it was sold quickly and efficiently. I thought the service from Annie and her team and also Irene, the move manager was ...
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“Responsiveness...”

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Apr 09,2021
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simon
By: 'Tom'
Apr 09,2021
1 people found
this helpful
As a landlord and having used other property management agents locally before, I have found Simon Jones from the Manchester branch of Leaders to be the best, for many reasons. He is extremely honest, dedicated and hard working. He has a lot of properties to ...
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“Have been with Leaders Crawley for several ye......”

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Apr 08,2021
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Louise
By: 'Bruce'
Apr 08,2021
0 people found
this helpful
Have been with Leaders Crawley for several years, who manage all my properties in the Crawley area. Louise has been my property manager who has been absolutely fantastic. She is incredible professional, efficient, and I know that she is protecting my investment. I could not ...
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“Prompt, Positive and Polite...”

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Apr 07,2021
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Georgia
By: 'Jean'
Apr 07,2021
0 people found
this helpful
I was very happy with the speed with which Georgia processed my tenancy as I had what felt like quite a tight deadline. She was very professional and positive throughout and I was kept well informed about the progress of the paperwork etc. Georgia was ...
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“Great team and brilliant in the face of adversity (conveyancers are pants)...”

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Mar 30,2021
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Mark
By: 'Dave'
Mar 30,2021
3 people found
this helpful
Mark, Lizzie and the team at Leaders (and Irene the Move Manager) have been fantastic throughout our move despite having to deal with the worst conveyancing company in the country. Mark and Irene's patience to spend hours on hold to our buyers solicitor were much ...
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“When I first met Denise at Leaders Eastleigh ......”

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Mar 29,2021
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Denise
By: 'Tim'
Mar 29,2021
0 people found
this helpful
When I first met Denise at Leaders Eastleigh over a month ago I was very impressed with the professionalism and knowledge that Denise immediately showed me! I selected the second property that Denise provided me with photographs of and, later that day I was able ...
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“Excellent Service...”

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Mar 26,2021
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Joyce
By: 'Colin Baldwin'
Mar 26,2021
1 people found
this helpful
I had been given a negative outlook for onward letting from my current agent due to Covid and lack of demand for furnished property and even reducing the current rent received. On speaking to Joyce at Leaders she provided a much more positive proposition . Being ...
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“Superb service. My process went smoothly . Th......”

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Mar 19,2021
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Thomas
By: 'Snehamol'
Mar 19,2021
0 people found
this helpful
Superb service. My process went smoothly . Thomas was very helpful ,kind ,and responsive to all my queries regarding the house and the process. I really appreciate his efforts ......
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“Tom Haskett is a great estate agent, very res......”

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Mar 19,2021
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Thomas
By: 'Benjamin'
Mar 19,2021
0 people found
this helpful
Tom Haskett is a great estate agent, very resourcesful and helpul with good advice on the local area which as I was new to Norwich I found very helpful, he is also a top bloke!...
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“I would like to thank Abigail @Leaders Milton......”

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Mar 19,2021
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Abigail
By: 'Hilda'
Mar 19,2021
0 people found
this helpful
I would like to thank Abigail @Leaders Milton Keynes.She was very efficient snd helped us rent our first property in the Uk.We are so pleased with the service offered.I totally recommend....
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“We had Sam show us around an apartment on Eas......”

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Mar 18,2021
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Benjamin
By: 'anja dixon'
Mar 18,2021
4 people found
this helpful
We had Sam show us around an apartment on East street and he was absolutely amazing! So professional and showed us all the details and answered all the questions we had. He was also quick to answer any of our queries over email. We were ...
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“Thank you to all at Leaders, especially Mark!......”

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Mar 18,2021
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Mark
By: 'Jamie'
Mar 18,2021
4 people found
this helpful
Thank you to all at Leaders, especially Mark! Since day 1 of selling my flat, Mark has been extremely professional, friendly, proactive, punctual and just a proper down to earth, honest person to deal with. He always replies to emails/answers his phone very quickly and ...
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“Will M review ....”

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Mar 18,2021
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Will
By: 'Ella'
Mar 18,2021
0 people found
this helpful
Will M was a pleasure throughout whole process of renting a Property. Professional, efficient and genuine. Highly recommend and an Asset to the team....
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“Just sold a house through leaders Portsmouth,......”

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Mar 17,2021
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Natasha
By: 'Tracy'
Mar 17,2021
0 people found
this helpful
Just sold a house through leaders Portsmouth, very professional would highly recommend. Even with Covid restrictions Micheal and Natasha got the sale through in really good time from start to finish, keeping me fully updated each step of the way....
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“As a landlord I recently required a new boile......”

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Mar 16,2021
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Lisa
By: 'Katherine Michailov'
Mar 16,2021
0 people found
this helpful
As a landlord I recently required a new boiler to be installed into my rented property. I found my dealings with Lisa Baker who organised it for me to be very efficient and understanding of my tenants needs. She followed things through to the end ...
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“Superb service , friendly , helpful , patient......”

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Mar 11,2021
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Georgie
By: 'Daniel'
Mar 11,2021
0 people found
this helpful
Superb service , friendly , helpful , patient and knowledgeable.Georgie has organised numerous viewings , and the property was sold for the asking price .Thank you ....
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“Failure as a company my fiancé has been waiti......”

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Mar 10,2021
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By: 'Ben'
Mar 10,2021
1 people found
this helpful
Failure as a company my fiancé has been waiting for her rental deposit back and still no communication multiple emails sent and ignored every time don’t use...
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“....”

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Mar 09,2021
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By: 'G'
Mar 09,2021
2 people found
this helpful
I originally contacted to rent out my property. I said I would like to get everything in place ready for following year. I told them I'm happy with everything, I WILL CONTACT THEM WHEN IM READY TO RENT. Now I have had non stop phone ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 11:52 AM 06/03/2014 by David Montero

Awards won by Leaders

Regional Awards won by Leaders

Individual Branch Awards

Chester, CH1

Crawley, RH10

Northwich, CW9

Bournemouth, BH1

Colchester, CO1

Southampton, SO15

Cheltenham, GL50



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