Leaders
3.8/5, 2116 reviews
70% recommended
86% sales valuation accuracy
91% sales fee satisfaction
80% lettings valuation accuracy
67% lettings fee satisfaction
Leaders is one of the top residential property sales and lettings companies in the UK. We have more than 120 office branches throughout the country which specialise in lettings, estate agency, buy-to-let property, investments and finance. The firm was founded in 1983 and grew into this large network of property ... show more Leaders is one of the top residential property sales and lettings companies in the UK. We have more than 120 office branches throughout the country which specialise in lettings, estate agency, buy-to-let property, investments and finance. The firm was founded in 1983 and grew into this large network of property professionals by providing consistent high-quality customer service and building a great reputation. Our branches are situated across the South East, London, South West, East Midlands, East Anglia and North West. We have grown due to our exceptional customer service and customer care. Each Leaders estates and lettings agents’ branches have the most qualified local experts that will help you rent and sell properties. If you would like to find out your home worth estimate, do not hesitate to contact your local property agent branch.

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Latest Reviews

 View all Reviews 2116
30th Oct 2024
reviewed by 'Harbinder'
“Rated 1 out of 5 stars19 hours agoAvoid Avoid Avoid.. disgusting business practicesIf you are a landlord, avoid Leaders at all costs. ......”
15th Oct 2024
reviewed by 'Huang'
“LANDLORDS BEWARE! check-out report shows that many items are damaged, especially the sofa and washing machine, which are no longer ......”
11th Oct 2024
reviewed by 'Martin'
“Great experience really helped me move into my property in a timely fashion. Emily, Becky went above and beyond. Thanks ......”
9th Oct 2024
reviewed by 'Matteo'
“We've been renting for over a decade, and Leaders Chester is by far the worst letting agency we've ever encountered. ......”
8th Oct 2024
reviewed by 'Kwaku Asiedu'
“I recently moved into my new home let by leaders and l will never forget an amazing great service provided ......”
19th Sep 2024
reviewed by 'Shubhs'
“Maud provides excellent service all the time consistently. She is extremely helpful and very prompt...”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 86% 91% £23,200 £3,000,000
Lettings 80% 67% £340 £9,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
655 83 690 447 54 7 38 9 49 84
Opening Hours
  • Monday: 09:00 - 18:00
  • Tuesday: 09:00 - 18:00
  • Wednesday: 09:00 - 18:00
  • Thursday: 09:00 - 18:00
  • Friday: 09:00 - 18:00
  • Saturday: 09:00 - 13:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
NAEA ARLA TPOS Lettings TPOS TDS
Rankings
Overall
Estate agents
Letting agents
Latest Properties for Sale   196 to Rent   717
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Leaders Branches (view all 149)
Aldershot, GU11
Altrincham, WA14
Ashton-in-Makerfield Wigan, WN4
Aylesbury, HP20
Beckenham, BR3
Bedford, MK40
Belper, DE56
Birmingham, B30

“Not good people to let of iv live in is proba......”

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Aug 16,2021
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By: 'R'
Aug 16,2021
0 people found
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Not good people to let of iv live in is probably over 15years never ask for owt of them or the landlord and he put rent up to 595 noing we can't pay that and now he giving us the 21to get us out leader don't ...
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“Professionalism....”

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Aug 16,2021
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Fran
By: 'Teresa'
Aug 16,2021
0 people found
this helpful
Professionalism Leaders first helped me with a valuation and Allun was extremely helpful. Because of this, I called at Leaders again to let my house. Fran has been very professional. We clicked straight away and she knew what I needed....
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Comment on agent fees
Competitive and flexible.
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“Renting my house through Leaders....”

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Aug 16,2021
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Hannah
By: 'GILLYH'
Aug 16,2021
0 people found
this helpful
Renting my house through leaders. Only just started, but so far it's been very good. Hannah has gamely chased me to get decorating finished and kept in touch throughout. All queries answered and both Hannah and David were knowledgeable and helpful. Thank you both....
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“I would never advise anyone i know and care a......”

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Aug 12,2021
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By: 'Emmet browne'
Aug 12,2021
1 people found
this helpful
I would never advise anyone i know and care about to use this service, awful experience for me. No respect shown to myself as a tenant....
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By: Peter
May 14, 2022
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I couldn’t agree more, they treat tenants like second class citizens. ...

“Absolutely useless agents and landlords...”

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Aug 12,2021
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Mitchell
By: 'M'
Aug 12,2021
2 people found
this helpful
Horrible experience. Left broken furniture in an unfurnished flat that was taking up space and wasnt removed. No repairs including Health and safety issues. Had to live with a broken toilet, no exhaust fans in kitchen or bathroom. A piece of ceiling nearly fell on ...
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“Highly recommend...”

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Aug 09,2021
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Val
By: 'Leanne'
Aug 09,2021
0 people found
this helpful
I dealt with Jess, Megan and Val at Leaders Gosport and they were all so helpful. Always on the end of the phone, honest, friendly and great at communicating and discussing out options Highly recommend...
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“Avoid this company...”

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Aug 09,2021
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By: 'Emma'
Aug 09,2021
1 people found
this helpful
As a tenant, who is supposed to have their property ‘managed’ by leaders, I can only say it’s one of the worst companies I’ve ever had to deal with. Inexperienced and incompetent. Always passing the buck to someone else so they don’t ...
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“Letting agent of choice in Eastbourne....”

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Aug 05,2021
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Jess
By: 'Banksia Homes Ltd.'
Aug 05,2021
0 people found
this helpful
We have for many years used the services of Leaders Eastbourne with never any reason to be disappointed. Recently sought to add to our portfolio of rental properties and would only choose one agent to service our requirement. Many thanks to James and the team ...
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“I have been a client of Leaders (and your pre......”

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Aug 04,2021
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Anna
By: 'Overseas Client'
Aug 04,2021
0 people found
this helpful
I have been a client of Leaders (and your predecessor) for my property in Guildford for 20 years. Recently, Anna Lopez assumed responsibility as my Property Manager and liaison. As I live outside of the UK, I rely on speedy, precise and accurate feedback, assistance and ...
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“Just don’t go there. Leaders Redhill & Reigate...”

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Aug 02,2021
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By: 'Howard'
Aug 02,2021
0 people found
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Just don’t go there. 4 years of Leaders Redhill & Reigate as a tenant. Poor service, don’t care about tenant or property, poor communication and serious lack of professionalism....
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“The worst experience ever. After a month or ......”

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Jul 28,2021
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By: 'Klaudia'
Jul 28,2021
0 people found
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The worst experience ever. After a month or two of renting our flat, mould started to show despite proper ventilation and heating ( the mould was only painted over). We were sending pictures, asking for help, saying that our property was damaged and they were so ...
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“My contact point is Rob Perry. He is always ......”

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Jul 27,2021
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Robert
By: 'Rachel'
Jul 27,2021
1 people found
this helpful
My contact point is Rob Perry. He is always very helpful, and quick to reply to emails. As a landlord living not living in the uk, I find this is very important, as is his helping to deal with repairs etc, that I cannot deal ...
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“My main contact during the time Leaders were ......”

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Jul 24,2021
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Robert
By: 'James'
Jul 24,2021
0 people found
this helpful
My main contact during the time Leaders were managing our property was Rob Perry, who as the face of Leaders, for us, was an excellent advertisement for the company. His handled our property with diligently and professionally. Jim Pounder...
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“I was dealing with Miss Michelle Warhurst and......”

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Jul 23,2021
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Michelle
By: 'patricia'
Jul 23,2021
0 people found
this helpful
I was dealing with Miss Michelle Warhurst and it was a good experience with her.She is approachable and very helpful....
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“I can recommend Leaders. Their service was ex......”

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Jul 21,2021
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Harry
By: 'Sylv'
Jul 21,2021
0 people found
this helpful
I can recommend Leaders. Their service was excellent from the start in providing me with a valuation. Their agent Harry Wright who did the valuation was brilliant he had a professional and personable manner....
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“My contact at Leaders is Robert Perry and I c......”

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Jul 20,2021
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Robert
By: 'Richard Clive Webb'
Jul 20,2021
0 people found
this helpful
My contact at Leaders is Robert Perry and I could not get a better agent ; at my request he has instituted a system of taking photographs for repairs required and photos after the event ; very reassuring when you live a few thousand miles away as ...
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“Thanks for helping me...”

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Jul 13,2021
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Benjamin
By: 'Alex'
Jul 13,2021
0 people found
this helpful
Just want to say thank you for brilliant service! all i wanted was some information/help as a landlord thats going through some issues the agency didn't mind talking to me and helping me understand what i need and can do. will be returning to ...
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“Five star service from a great Agency...”

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Jul 08,2021
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Robert
By: 'Gary'
Jul 08,2021
0 people found
this helpful
I would like to commend Mr Robert Allen of Leaders agency for his very courteous and efficiency in dealing with our property for us. We really are happy with all the services from Leaders, Particularly with Robert Allen. We have worked with him for over 7 ...
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“Stacey has been extremely helpful throughout ......”

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Jul 08,2021
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Stacey
By: 'Elecia Robinson'
Jul 08,2021
0 people found
this helpful
Stacey has been extremely helpful throughout our property search and the moving process, and has helped us find our perfect rental property. Great communication, and very friendly and helpful. Many thanks, Elecia and josh...
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“I would like to thank a gent called kai who d......”

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Jul 07,2021
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Kai
By: 'Maria Coombs'
Jul 07,2021
2 people found
this helpful
I would like to thank a gent called kai who dealt with helping me this morning,with my queries. Although I was firing questions at him and getting a bit high rate, he re assured me that the situation would be dealt with and he ...
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“I would like to say thank you to Austyn Green......”

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Jul 05,2021
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Austyn
By: 'Richard'
Jul 05,2021
0 people found
this helpful
I would like to say thank you to Austyn Green for organizing work repair with our landlord for renting property 56 Selwood road, Woking. Really care about sorting out our plumbing issue. Replying immediately on my emails....
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By: Vio Popescu
Jul 23, 2021
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Never, never, but never use Leaders as your agency to let. You never find the right person on the phone, busy and never call back, never solve the management issues, and NEVER give back the DEPOSIT.Ask everybody and you will have the confirmation. Not recommend .AVOID. Viorel ...

“Responsive and helpful...”

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Jul 03,2021
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Mic
By: 'Salar'
Jul 03,2021
0 people found
this helpful
I bought a property in Surbiton. When I visited this property, I found it in the right move, Michael gave me good information about the property and the seller, and I am satisfied with my purchase. Michael is patient, responsive and helpful. Thanks to Michael....
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“Property Purchases and Rental...”

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Jul 02,2021
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James
By: 'Mark R'
Jul 02,2021
0 people found
this helpful
James and his team have now managed two small flats that I have in the Eastbourne area for approximately 8 years. Not only did James assist in ensuring that the sales went through smoothly when I bought them but they have ensured that they have been ...
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“Excellent sales team...”

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Jul 01,2021
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Megan
By: 'Mrs Tracey Mitchell'
Jul 01,2021
0 people found
this helpful
I would 100% recommend leaders for their excellent service. They kept me well informed with how things were progressing and the team were very friendly, especially Megan who was always happy to help.Tracey M...
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“Liam Percival has been very helpful and quick......”

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Jul 01,2021
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Liam
By: 'Amanda Wakefield'
Jul 01,2021
0 people found
this helpful
Liam Percival has been very helpful and quick with communication. I am very grateful to him for his kindness and professionalism....
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“Best experience I've had as a tenant. Leaders......”

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Jun 30,2021
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Chelsea
By: 'Victor'
Jun 30,2021
0 people found
this helpful
Best experience I've had as a tenant. Leaders in Newcastle. Especial thanks to Chelsea, she dealt with everything, very kind and helpful. 100% recommend....
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“Best in Class team ......”

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Jun 30,2021
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Sarah
By: 'Junaid Shah'
Jun 30,2021
0 people found
this helpful
I have been with Leaders (County before that ) for about 8 years. In this time,I have found the entire team to be sincere, personable , helpful and genuinely caring. This is really ideal from a company that protects and cares for your valuable investments; you really ...
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“Refreshing to deal with an estate agents that......”

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Jun 28,2021
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Michael
By: 'Keith'
Jun 28,2021
0 people found
this helpful
Refreshing to deal with an estate agents that work to get the job done. Michael keeps his finger on the pulse.. A pleasure to deal with....
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“Good service...”

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Jun 23,2021
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Ash
By: 'MH'
Jun 23,2021
3 people found
this helpful
Finding a apartment to rent in Southampton with the help of Leaders has been a pleasant experience. Ashley is great with the quick replies and is overall very helpful....
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“I'm really happy with the service provided b......”

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Jun 23,2021
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Ashley
By: 'Anna Carrozzo'
Jun 23,2021
3 people found
this helpful
I'm really happy with the service provided by Leaders. Ash has been really helpful and efficient through the whole process. A good, responsive and professional estate agent. I highly recommend him!...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 11:52 AM 06/03/2014 by David Montero

Awards won by Leaders

Regional Awards won by Leaders

Individual Branch Awards

Chester, CH1

Crawley, RH10

Northwich, CW9

Bournemouth, BH1

Colchester, CO1

Southampton, SO15

Cheltenham, GL50



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