I would strongly advise anyone considering Muve for conveyancing to run the other way! My experience with Muve has been nothing short of a nightmare, filled with broken promises, delayed timelines, and blatant disregard for their contractual obligations. Despite the numerous glowing reviews on Trustpilot, my experience has been so consistently poor that I have to question the authenticity of these positive reviews. Here’s an honest breakdown of what you’re truly getting with Muve:
1. Fals
Be very careful of the contract terms, as it auto renews 24 months, so if you don’t terminate your agreement on the the 23rd Month - their contract auto-renews for another 24 Months Straight - and if you amicably ask them / request to terminate any earlier than 24 months they simply refuse.
We have accidentally triggered the next 24 months - but have repeatedly told them that we our team is Unhappy with the system’s user friendliness, and we have repeatedly told them that their Email Suppor
We couldn't do without CARL. Makes our business seamless.
Whether its a quick technical question about how to do something or an in depth review of what you've done wrong the technical team of Fraser & Peter help you sort your problem and get you back to work with a clean slate!
I cannot fault their service and the way they help our staff through seemingly unsurmountable problems is outstanding!
Everyone should be careful before signing an agreement with them.
After signing the contract, I sent an e-mail and requested to terminate the contract for special justified reasons within a week. And still until now they’re sending me a payment invoice for absolutely nothing. There are someone with name Korryn and Nina. I sent them a several e-mails with cancellation but they ignored. I will open the case on them. Already started
I had agreed to act as a guarantor for my daughter, who is renting a property in London. The agent used Goodlord for the guarantor referencing process. It's been three weeks of back-and-forth with their unnecessarily complicated process. While we were on holiday and I didn’t have access to my payslips, I agreed to verify my income via open banking. However, due to further verification required by my bank, I was unable to proceed.
Upon returning from holiday, I verified my income through HMR
Very bad customer service, not good handover during staff change. Ask me to pay first before I start my application, and who dealt with my case left company another day, nobody ever contacted me until I phoned back to find out what happened. And tried to push me to another person to help, now blocked my phone no. I can't even phone through their company any contact no. Literally a fraud company. They didn't do anything after I paid £499, don't use this company.
WOULD NOT RECOMMEND.
This company has lied to me from the start saying systems would be getting fixed and constantly breaking with no response.
Complained multiple times, The hands off email marketing is a shameless they barley kept up with it and made so many mistakes I ended up doing it myself and was paying the premium for it.
Overcharged and found out people was getting the same service as me for alot cheaper. Complete scam artists.
I then closed off the deal with them after a ye
The Hanson Bathrooms team did a great job helping us design and installing our bathroom. The quality of the work was excellent and it has transformed the space. The team were very patient with us to get the all elements just right, giving great advice on what would work well and the downsides of ideas. During the fitting we made some changes which were well recieved. The team took a lot of pride in their work and we are delighted with the results.
This company are totally incompetent and should be struck off/deregulated. They are an absolute joke!
They have cost me £1,000s due to their delays, lack of action and communication. They have failed me on every level.
I could have sold, completed and exchanged on my house several times over in the time it has taken them to deal with things.
They promised quick hassle free conveyancing, it has been neither! Sixteen weeks on and we are nowhere near completing. There are no issues with
