Dunpark

Awful service. They take your rent money and don’t care. So many problems and bad repairs unresolved. I had to move out due to frustration. Then they kept as much deposit as they could claiming things needed fixed!! I had the property professionally cleaned and they charged me for ... Read Full Review

I rented a flat from Dunpark for just over 18 months, and it was by some distance the best rental experience I have had (in Edinburgh or anywhere else!) The processes are all efficient (even with challenges of covid) and the team could not be more helpful or friendly. Any maintenance issues were ... Read Full Review

We have been renting a flat with Dunpark for 8 years now and the team in place is absolutely fantastic: professional, responsive, competent and friendly. Their service is very personal and they deal with everything with a human touch, which is invaluable. Dunpark is without any doubt the best ... Read Full Review

I just want to say in the current situation where most companies related to travel and/or accommodation are unable to be reached by phone I have been able to contact this company which uses booking.com for apartments and have received professional and efficient service from Alexandra and Sarah who ... Read Full Review

Dunpark are fantastic. They have been a wonderful agency to rent with and respond to all issues immediately. I would highly recommend to anyone looking to rent in the new town vicinity and could not criticise them if I tried ... Read Full Review

Apparently if you want to see a property there are only a few spaces to do so. Never heard such nonsense. Off putting from the get go. Every property Ive viewed there has been equal viewings so that it's fair. Forget ... Read Full Review

We have been renting the same flat with Dunpark for over 6 years now. Although we have had our ups and downs (more downs than ups in the first 4 years due to tensed relationships with our property managers) I must say that communication has massively improved in the last couple of years, and ... Read Full Review

Emma paid metriculous attention to detail in preparing the property to let, was a reassuring voice through the process to find a tenant and provided regular, proactive communication. Her calm and professional style engendered a deal of ... Read Full Review

Sarah and Victoria have been fantastic in helping us to get our flat fitted out and managed optimally for prospective guests, ourselves and owner bookings. They are super responsive to our own requests, but also perceptively proactive from their experience and expertise in regard to set-up, ... Read Full Review

Renting via Dunpark was a great experience, Natalie and colleagues are very responsive and friendly. From a tenant's perspective, I would recommend this ... Read Full Review

I had been looking for several weeks and was becoming very tired of agents not getting back to calls and email and not showing up at viewings! Natalie was pleasant and professional throughout and provided a very personal service, always coming back to queries ... Read Full Review

Do not use Dunpark. Slow or late but usually both. Cannot (or will not) follow simple instructions. Do unnecessary works and then overcharge for them. Agreed refunds not repaid. Do a thorough check before engaging them. (NB. Cairnsmore Technical Ltd is NOT an independent contractor, but is wholly ... Read Full Review

I have been looking for a flat for over four months, with talking to many different letting agents and not hearing back from a large amount, Dunpark were great, from booking the viewing where the information I received was excellent and then to the letting process was great, all the questions I ... Read Full Review

As students it seemed to be par for the course that your lettings agent will be disorganised and leave you in the dark for weeks on end when it comes to repairs and maintenance. At the beginning of our tenancy almost 2 years ago this was what happened. Now however, Dunpark seems to be one of the ... Read Full Review

Initially the responses over email were quite slow but once they replied they were very helpful. After that I have only had good experiences with dunpark, especially our property manager Leona. They have been helpful and understanding with regards to unreasonable neighbours, as well as fixing ... Read Full Review

Jack currently manages the tenancy of our flat in Edinburgh and we can not recommend him highly enough. As we live overseas, knowing Jack is looking after our property and that he takes ownership of resolving issues quickly, keeps abreast of regulatory requirements, while always keeping us informed ... Read Full Review

Probably the worst company I have ever dealt with in my life! Please, please please do not use them! Communication is terrible and they will not reply by email and very rarely answer their phone. You have to go there in person and suffer the indignity of being spoken to like a piece of rubbish by ... Read Full Review

As landlords we have had a relationship with Dunpark for nine years. We have valued Dunpark's support and advice from when we first sought to buy. We are pleased that it has been possible to work together to create a secure arrangement for all, with one of our tenants in place for the whole ... Read Full Review

I have had a positive experience being tenants of a Dunpark property this year. Any issues we have had have been followed up by Dunpark almost immediately. They always answer the phones whenever I call and on most occasions the issue is sorted out the same day as we ... Read Full Review

Can't say anything negative about Dunpark. They were helpful throughout the application process, liaising with the landlord to make sure it all went smoothly, were welcoming and extremely thorough at the signing, and were overall more than pleasant to deal with. The only negative was the ... Read Full Review