Coastal Management Ltd
4.2/5, 104 reviews
81% recommended
0% lettings valuation accuracy
96% lettings fee satisfaction
Coastal Management Limited is an established Property Company and Letting Agent with a portfolio of approximately 1000 unfurnished flats and houses including studio, one, two and three bedroom flats to four bedroom houses in Brighton, Hove, Eastbourne, Polegate, Seaford, Worthing, London, Colwyn Bay in Wales and throughout the UK.Coastal Management ... show more Coastal Management Limited is an established Property Company and Letting Agent with a portfolio of approximately 1000 unfurnished flats and houses including studio, one, two and three bedroom flats to four bedroom houses in Brighton, Hove, Eastbourne, Polegate, Seaford, Worthing, London, Colwyn Bay in Wales and throughout the UK.
Coastal Management Lettings is the Letting Agency side of Coastal Management Ltd and has a vast range of Property to Rent in East Sussex and beyond. Whilst there are other Letting Agencies to choose from, we feel our diverse rental portfolio, competitive Agency Fees, friendly staff and quality of service set us apart from the rest. As Letting Agents of 20 years standing, we have the knowledge and experience to suit your needs.

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Latest Reviews

 View all Reviews 104
11th Sep 2023
reviewed by 'Ruth'
“My partner and I have recently vacated from our flat managed by Coastal. We were in the property for 2 years ......”
17th Jun 2023
reviewed by 'Jonny Green'
“Coastal have been the best agency I’ve used in my 15 years of renting, by a long, long way. From ......”
1st Jun 2023
reviewed by 'ethan'
“Alice Kyle was a massive help with all my enquiries and very helpful in general! Would use coastal again for ......”
5th Apr 2023
reviewed by 'John'
“I have never had a problem dealing with costal management. Off every problem I’ve had I had an instant ......”
23rd Feb 2023
reviewed by 'Hayley'
“I recently vacated a rental property managed by coastal and had a good experience with Emma Levick who was professional, ......”
27th Oct 2022
reviewed by 'Jess'
“Alice was absolutely lovely! She made the end of tenancy process super smooth just by being really responsive. She took ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Lettings 0% 96% £506 £1,200
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 0 80 18 0 0 0 0 4 2
Areas covered
  • SE5
  • Brighton and Hove
  • W14
  • London
  • BN25
  • Eastbourne, Polegate & Seaford
  • LL29
  • BN26
Address

99 Western Road
Hove
Brighton and Hove
BN3 1FA
01273 723300

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Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: 10:00 - 13:00
  • Sunday: Closed
Services offered
  • Sales
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Latest Properties

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“I've lived in my flat for just over 15 years, and ......”

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Aug 20,2013
Minithumbup
By: 'Maggie'
Aug 20,2013
2 people found
this helpful
I've lived in my flat for just over 15 years, and I'm moving to be closer to my grandchildren. While my tenancy has had it's ups and downs, coastal has always been there to help. I just wanted to say thank you for the last 15 years, ...
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“Absolutely terrible!Took 6 weeks for us to get the tenancy ......”

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Jul 08,2013
Minithumbdown
By: 'Roger'
Jul 08,2013
8 people found
this helpful
Absolutely terrible! Took 6 weeks for us to get the tenancy agreement sent out, then they blamed us for the late payment of rent. There were many things wrong with the flat including damp, which they ignored. They gave my partner 6 days notice to move out ...
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“Please never rent from this company! My partner and I ......”

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Jun 04,2013
Minithumbdown
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Lorna
By: 'Amie'
Jun 04,2013
7 people found
this helpful
Please never rent from this company! My partner and I rented a property for 6 months and encountered nothing but problems. Our flat had lots of things wrong with it, including terrible damp and a faulty boiler along with a huge list of other things. These ...
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“Terrible letting agency!! The most of the staff are rude ......”

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May 17,2013
Minithumbdown
By: 'Disappointed'
May 17,2013
7 people found
this helpful
Terrible letting agency!! The most of the staff are rude and unhelpful. When I needed them about my property they disappeared. And 3 days before the rent they called me to remember me my responsibilities. And when I mentioned that I have problem they answered me ...
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“I was a tenant in central Brighton between Jan 2009 and ......”

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Mar 22,2013
Minithumbup
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Jenna
By: 'Ryan'
Mar 22,2013
5 people found
this helpful
I was a tenant in central Brighton between Jan 2009 and Oct 2011. Coastal Management were, in my experience, an excellent organisation to do business with. Our first contact was to arrange a viewing of the flat - this was something Coastal had to do twice for ...
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“Unfortunately again I cant stress enough how much you SHOULDN'T ......”

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Mar 12,2013
Minithumbdown
By: 'Breeched'
Mar 12,2013
12 people found
this helpful
Unfortunately again I cant stress enough how much you SHOULDN'T rent with these people. I am a young professional, of manager status and I am 20 years old. I have never I'm my life had to live in such circumstances. Not only are the staff using ...
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“Since the start of our tenancy, we have been completely ......”

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Mar 11,2013
Minithumbdown
By: 'Angry'
Mar 11,2013
8 people found
this helpful
Since the start of our tenancy, we have been completely neglected by the company. All they have done is take the rent and not listen to any of our concerns of both personal annoyance and major health issues with the property. At no point has ...
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What agent could do to change your mind?
Absolutely anything they are being paid to do at no point was this "agency" (used in the loosest sense of the word) helpful in any way
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“I felt compelled to write a review for these guys, ......”

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Feb 21,2013
Minithumbup
By: 'Relieved'
Feb 21,2013
8 people found
this helpful
I felt compelled to write a review for these guys, as having checked out the reviews after I moved in I was really concerned about moving out and getting my deposit back. I took care of the property and have a few minor issues during ...
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“Coastal Management Brighton - "All at sea"Was a tenant ......”

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Feb 21,2013
Minithumbdown
By: 'Young'
Feb 21,2013
6 people found
this helpful
Coastal Management Brighton - "All at sea" Was a tenant with this agency for 6 months. The most abysmal customer service I have ever encountered. I would never use them again under any circumstances. Would only advise you to rent a beach hut from them for ...
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What agent could do to change your mind?
Change all their staff. Implement basic policies and procedures. Call you back Accomplish basic requests
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“I have been with Coastal for 14 years and last week ......”

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Nov 29,2012
Minithumbdown
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Julie
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Kirsty
By: 'JEANNE'
Nov 29,2012
8 people found
this helpful
I have been with Coastal for 14 years and last week received a 2 month eviction notice. I have been a good tenant and very active locally, installing cycle racks and designing a family area in The Square. When asked why, they said they don't have to ...
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What agent could do to change your mind?
* Be honest with tenants. * Don't be sarcastic. * Don't slander tenants. * Allow tenants to be honest with you, rather than live in fear of eviction. * Don't shout at tenants down the phone. * Don't keep changing who handles a property. * Don't evict tenants who have done nothing to warrant it. * Decorate flats when it is your responsibility to do so.
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“I am really glad someone pointed this website out to ......”

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Mar 01,2012
Minithumbdown
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Jenna
By: 'Health'
Mar 01,2012
12 people found
this helpful
I am really glad someone pointed this website out to me because I believe in honest, open reviews and indeed welcome it for my own work (I am a health professional and am constantly under review/ receiving constructive criticism about how I can improve professionally). ...
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What agent could do to change your mind?
The agent could have been more constructive when dealing with enquiries and concerns. Coastal could have acted on agreed actions.(Numerous times agreed to send work men who did not show up when agreed). They could have responded to phone calls and emails and postal correspondence. Could have improved customer service to show at least some empathy even if they could not provide the resolution we desired (I always appreciate empathy even when my requests are not met, I appreciate a humane approach from the other party).
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“I rented through coastal for 2 years and all i had ......”

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Mar 01,2012
Minithumbdown
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Jenna
By: 'Bee'
Mar 01,2012
10 people found
this helpful
I rented through coastal for 2 years and all i had was problems. Repairs not being done, cowboy workmen who i would catch smoking in my flat, rude staff & empty promises. The whole operation is a complete and utter farce. The staff in the office are ...
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“Coastal Management are by far the most unprofessional service of ......”

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Aug 02,2011
Minithumbdown
By: 'HRH'
Aug 02,2011
10 people found
this helpful
Coastal Management are by far the most unprofessional service of any kind that I have ever dealt with in my life. They lie, they cut corners, and they make false claims regarding damages. The flat I lived in was in a constant state of disrepair ...
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“Abysmal customer service and totally unprofessional with regards to making ......”

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Apr 23,2010
Minithumbdown
By: 'James'
Apr 23,2010
10 people found
this helpful
Abysmal customer service and totally unprofessional with regards to making fair deductions from the deposit...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 4:16 PM 23/10/2018 by Joanna

Awards won by Coastal Management Ltd

Regional Awards won by Coastal Management Ltd

Individual Branch Awards

Hove, BN3



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