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The UK's Largest Customer Review Website for the Property Industry
4.2/5, 104 Reviews
81% Recommended
0% letting valuation accuracy
96% letting fee satisfaction
Report generated on (18 June 2025 @ 18:36:28)
![]() Ruth on 11th Sep 2023 5 Star Review My partner and I have recently vacated from our flat managed by Coastal. We were in the property for 2 years and any issues or queries we have had have been dealt with promptly and efficiently. Many thanks to Alice Kyle for her service.
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![]() Jonny Green on 17th Jun 2023 5 Star Review Coastal have been the best agency I’ve used in my 15 years of renting, by a long, long way. From moving in almost 4 years ago till now, we have had such a positive experience! Alice is the main person I’ve dealt with and her response time is so quick and always happily assists with any issues we have with the property or any queries I have, no matter how small they may be. Alice is also super friendly to liaise with and if there is any aforementioned issues with the flat, she can sometimes get someone out to fix the issues the same day which is almost unheard of in my previous experience renting properties.
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![]() ethan on 1st Jun 2023 5 Star Review Alice Kyle was a massive help with all my enquiries and very helpful in general! Would use coastal again for sure
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![]() John on 5th Apr 2023 4 Star Review I have never had a problem dealing with costal management. Off every problem I’ve had I had an instant reply or phone call and the matter delt with very quickly and any emails sent to Alice Kyle have been replied to very very quickly
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![]() Hayley on 23rd Feb 2023 4 Star Review I recently vacated a rental property managed by coastal and had a good experience with Emma Levick who was professional, courteous and excellent in explaining the process and steps.
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Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
---|---|---|---|---|
Letting | 0% | 96.00% | £506 | £1,200 |
From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
---|---|---|---|---|---|---|---|---|---|
0 | 0 | 80 | 18 | 0 | 0 | 0 | 0 | 4 | 2 |
Coastal Management Ltd
99 Western Road, Hove, Brighton and Hove
BN3 1FA
01273 723300
Alice
By : 'c.s'
Branch : Hove, 99 Western Road
Services : Letting( As a Tenant )
Rent PCM : £725
Would you recommend ? : Yes
Postcode : BN26
Alice is a polite professional whom has dealt with any tribulation (repairs etc) I may of had with ease and of good cheer , I would like to nominate her for promotion or increase in pay rise due to her range of expertise and peoples skills her presentation of being diligent and diplomatic should ... Read Full Review
Alice
By : 'Georgina'
Branch : Hove, 99 Western Road
Services : Letting( As a Tenant )
Rent PCM : £750
Would you recommend ? : Yes
Postcode : BN2
Coastal Management are a very good landlord. There are pros and cons to them as you would get with all management agencies. Pros - Always able to contact someone to talk to about repairs, tenancy issues etc. Customer service on the whole really great. Alice always responds to emails efficiently ... Read Full Review
Fair standard fees.
Beth
By : 'Abi'
Branch : Hove, 99 Western Road
Services : Letting( As a Tenant )
Rent PCM : £506
Would you recommend ? : Yes
Postcode : BN1
The process for applying to rent a house had various steps but Beth explained everything so we understood and she sorted out our application efficiently. Beth always replies to emails straight away and is happy to help. We had a problem with the hallway light which we mentioned and after chasing ... Read Full Review
Would recommend the agency but would warn friends of the fees.
Joanna
By : 'Dianne'
Branch : Hove, 99 Western Road
Services : Letting( As a Tenant )
Rent PCM : £750
Would you recommend ? : Yes
Postcode : BN3
After years of having a torrid time with Letting Agents in Brighton and Hove my faith has been restored by the wonderful Coastal Management Ltd and especially (but not exclusively) Joanna Bush. The process of moving in was made exceptionally easy and my expectations were managed to perfection. Any ... Read Full Review
Good.
Hannah
By : 'AB'
Branch : Hove, 99 Western Road
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : BN3
We have been letting a property through Coastal Management for a year now. The property had been completely refurbished to a high standard prior to us moving in, and we have had very minor issues since. Hannah has been very friendly, responsive and obliging. I am very grateful to her for all her ... Read Full Review
Very good!
Hannah
By : 'Edward'
Branch : Hove, 99 Western Road
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : BN1
Coastal were invaluable in getting my partner and I set up in our first flat. Hannah, the angel, has been fast to respond to and help us with any issues, as well helping us find the right property. Her after-care has been exceptional, getting any issues fixed quickly. Would ... Read Full Review
Excellent.
By : 'Conk'
Branch : Hove, 99 Western Road
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : BN3
Awful company- The lock on front door is constantly broken because it slams so loudly that people are probably deliberately breaking it. When I spoke to manager regarding possibility of having automatic doors he said he did not deal with that side of things. He wouldn't empathise and patronised me ... Read Full Review
Hannah
By : 'Emily'
Branch : Hove, 99 Western Road
Services : Letting( As a Tenant )
Rent PCM : £800
Would you recommend ? : Yes
Postcode : BN1
Coastal Management have been the best agency I have encountered to date. After doing a LOT of research, their prices were great and there were no "hidden fees". I was actually pleasantly surprised as I often prepared to pay more (for a guarantor for example), but they assured me that it ... Read Full Review
Good!
Alice
By : 'Miss'
Branch : Hove, 99 Western Road
Services : Letting( As a Tenant )
Rent PCM : £760
Would you recommend ? : Yes
Postcode : BN1
The team at coastal are very friendly and welcoming, I've dealt with Alice Keartland mainly and she has been helpful from start, any issues I've had have been responded to quickly and dealt with straight away. I'm VERY happy with coastal ... Read Full Review
Good
Alice
By : 'tappet'
Branch : Hove, 99 Western Road
Services : Letting( As a Tenant )
Rent PCM : £550
Would you recommend ? : Yes
Postcode : BN1
.. just to say am really pleased the way Coastal has made my tenancy easy as pie and a special thankyou to Alice Keartland in Hove last week who , when the loo blew up , arranged it's replacement the next day , with new lino as well and a friendly , quick manner . Thanks Alice ... Read Full Review
Good
By : 'Andrew'
Branch : Hove, 99 Western Road
Services : Letting( As a Tenant )
Rent PCM : £715
Would you recommend ? : Yes
Postcode : BN3
Just finished a 2 1/2 year rent with Coastal, found all the staff to be very helpful and dealt with any repairs in a timely and professional manner. Would use again if in the Hove ... Read Full Review
Christy
By : 'Jack'
Branch : Hove, 99 Western Road
Services : Letting( As a Tenant )
Rent PCM : £650
Would you recommend ? : Yes
Postcode : BN3
I rented with Coastal Management for just under a year. All of my repairs were fixed very quickly and communication with everyone in the office was clear, precise, honest and professional. My move in and move out process was utterly painless and would rent with them in the future without ... Read Full Review
Extremely good!
Extremely good!
Christy
By : 'Simon'
Branch : Hove, 99 Western Road
Services : Letting( As a Tenant )
Rent PCM : £775
Would you recommend ? : Yes
Postcode : BN1
Myself and my partner have just moved out of a property with this agent as we relocated for work. We were always well looked after and received instant responses when anything needed attention. Our deposit was sorted in a quick manner and we received back the amount we were ... Read Full Review
The fees we paid were reasonable and would be happy to use this agent again
The fees we paid were reasonable and would be happy to use this agent again
Kim
Kim
By : 'Andrew'
Branch : Hove, 99 Western Road
Services : Letting( As a Tenant )
Rent PCM : £710
Would you recommend ? : Yes
Postcode : BN26
I rented a property from coastal management for three years and in that time any issues were dealt with promptly, I would of still continued renting from coastal but had to get a three bedroom property. I would like thank Kim steele and the coastal management team for being supported in the three ... Read Full Review
Fair
Fair
Kim
Jenna
By : 'Jennifer'
Branch : Hove, 99 Western Road
Services : Letting( As a Tenant )
Rent PCM : £1000
Would you recommend ? : Yes
Postcode : BN3
I was a tenant with Coastal for nearly 4 years and have only ever had a positive experience in dealing with them. They left me alone unless I contacted them which I really appreciated, it felt like I was trusted to look after my home. The rent was reasonable and only went up a nominal amount during ... Read Full Review
By : 'B'
Branch : Hove, 99 Western Road
Services : Letting( As a Tenant )
Rent PCM : £925
Would you recommend ? : No
Postcode : BN3
I would strongly dissuade anyone from using this company. We saw the reviews when we were in the middle of signing our tenancy agreement and thought we'd be optimistic and give them the benefit of the doubt in spite of their rating of <2 stars. Unfortunately, in this instance, all the negativity ... Read Full Review
Kim
By : 'DJ'
Branch : Hove, 99 Western Road
Services : Letting( As a Tenant )
Rent PCM : £1200
Would you recommend ? : Yes
Postcode : BN1
From the start i found Costal to be a very good agent. The onboarding of us as tenants was easy and when there were a couple of issues with the house in the first few weeks they were sorted quickly. The always answered our queries quickly and constantly kept us up to date on the development of ... Read Full Review
Reasonable rent and letting agent fees. Whilst I don't agree with Letting agents charging the tenants and the landlord I felt the fees charged by Costal were reasonable compared to the market.
Reasonable rent and letting agent fees. Whilst I don't agree with Letting agents charging the tenants and the landlord I felt the fees charged by Costal were reasonable compared to the market.
By : 'Christna'
Branch : Hove, 99 Western Road
Services : Letting( As a Tenant )
Rent PCM : £730
Would you recommend ? : Yes
Postcode : BN3
I rented a flat in Hove from 'Coastal Management' for 18 years. I found the Coast Management team to be friendly, supportive and very helpful with any problems with the flat that arose over that time. Any problems were dealt with promptly and efficiently and I when I had to move out recently due to ... Read Full Review
Jenna
By : 'Carrie'
Branch : Hove, 99 Western Road
Services : Letting( As a Tenant )
Rent PCM : £1050
Would you recommend ? : Yes
Postcode : BN1
We rented with coastal management for 5 years and in that time if there were any problems they were dealt with quickly. Jenna was always polite and ... Read Full Review
By : 'HAPPY'
Branch : Hove, 99 Western Road
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : BN1
Very friendly and helpful. Quick and reassuring when there were problems and fair with the deposit return. As a first time tenant they were very knowledgeable and patient when I asked numerous questions. I would gladly use this agency ... Read Full Review
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Last updated at 10/23/2018, 9:46:16 AM by allAgents