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Alex
5/5, 11 Reviews
100% Recommended
99% letting valuation accuracy
99% letting fee satisfaction
About Alex
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Latest Reviews
Keith Barnett
Petra Velzeboer
Performance Statistics
| Services | Valuation | Fees | Vendors/Landlords | Buyers/Tenants |
|---|---|---|---|---|
| Lettings | 99% | 99% | 100% | 100% |
Latest Properties
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Thanks Alessandro for ...
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5 Star Review
Alex
By : 'Hessam'
Services : Letting( As a Tenant )
Rent PCM : £1400
Would you recommend ? : Yes
Postcode : SE8
Aug 16, 2024
People found this helpful0
Alessandro is the sales agent who was helping us. He was Transparent about everything. He made the process understandable and ... Read Full Review
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Hessam said about Black Katz
Services : Letting( As a Tenant )Date: 16th Aug 2024
Alessandro is the sales agent who was helping us. He was Transparent about everything. He made the process understandable and swift.
The UK's Largest Customer Review Website for the Property Industry
By : Andrew Black
Aug 17, 2024Hessam, Many thanks for the review. Really pleased you were happy with the service of Alessandro. Thanks again. Regards, Andrew Andrew ...
Recommending Blackkatz as ...
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5 Star Review
Alex
By : 'Rozmin'
Services : Letting( As a Owner )
Rent PCM : £2200
Would you recommend ? : Yes
Postcode : SE1
Sep 16, 2022
People found this helpful0
We have been very pleased with Blackkatz as their service has been very efficient and professional Been with them for over 15 years and their service has been ... Read Full Review
Comments (1) Report abuseWe have been very pleased with Blackkatz as their service has been very efficient and professional
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Rozmin Fazal said about Black Katz
Services : Letting( As a Owner )Date: 16th Sep 2022
We have been very pleased with Blackkatz as their service has been very efficient and professional
Been with them for over 15 years and their service has been excellent
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By : Andrew Black
Sep 20, 2022Rozmin, Many thanks for the review, really pleased you are happy with the service. Thanks again. Regards, Andrew Andrew ...
Excellent service, many ...
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5 Star Review
Alex
By : 'Keith'
Services : Letting( Property Management )
Would you recommend ? : Yes
Postcode : SE1
Apr 22, 2021
People found this helpful1
Excellent service in renting my property in SE1. Professional, responsive communication and resolved any issues will definitely use again and ... Read Full Review
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Keith Barnett said about Black Katz
Services : Letting( Property Management )Date: 22nd Apr 2021
Excellent service in renting my property in SE1. Professional, responsive communication and resolved any issues will definitely use again and recommend.
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By : Andrew Black
Apr 26, 2021Keith, Many thanks for your review. Really pleased you were happy with the service. Thanks again. Regards, Andrew Andrew Black ...
Amazing Experience! Alex, ...
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5 Star Review
Alex
By : 'Petra'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : SE22
Aug 10, 2020
People found this helpful0
Amazing Experience! Alex, Sandro & Patricia let my flat in 2 days to high quality tenants with communication to a high standard. The transition was smooth and professional. I am very pleased with this service and would recommend to ... Read Full Review
Comments (1) Report abuseAmazing Experience!
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Petra Velzeboer said about Black Katz
Services : Letting( As a Owner )Date: 10th Aug 2020
Amazing Experience!
Alex, Sandro & Patricia let my flat in 2 days to high quality tenants with communication to a high standard. The transition was smooth and professional.
I am very pleased with this service and would recommend to everyone!
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By : Andrew Black
Aug 14, 2020Petra, Many thanks for your review. Really pleased you were happy with the service and in particular Alex, Sandro and Patricia. Thnaks again. Regards, Andrew Black ...
Been dealing with Alex and ...
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5 Star Review
Alex
Michelle
By : 'C'
Services : Letting( As a Owner )
Rent PCM : £2773
Would you recommend ? : Yes
Postcode : SE1
Jul 26, 2015
People found this helpful5
Been dealing with Alex and Michelle for a few years now in letting my flat out. I find them really great, always proactive, attentive and helpful. Speedy responses to emails, phone and providing feedback. With their new systems, even easier and everything goes ... Read Full Review
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C C Li said about Black Katz
Services : Letting( As a Owner )Date: 26th Jul 2015
Been dealing with Alex and Michelle for a few years now in letting my flat out. I find them really great, always proactive, attentive and helpful. Speedy responses to emails, phone and providing feedback. With their new systems, even easier and everything goes smoothly.
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I have received excellent ...
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5 Star Review
Michelle
Alex
By : 'DM'
Services : Letting( As a Owner )
Rent PCM : £1993
Would you recommend ? : Yes
Postcode : SE1
Jul 13, 2015
People found this helpful3
I have received excellent service from the London Bridge office over past two years letting my properties. Pro active, professional ... Read Full Review
What agent could do to change your mind?
fair and inline with market fees
Comments on Agent Fees
fair and inline with market fees
Comments (0) Report abuseI have received excellent service from the London Bridge office over past two years letting my properties.
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DM said about Black Katz
Services : Letting( As a Owner )Date: 13th Jul 2015
I have received excellent service from the London Bridge office over past two years letting my properties.
Pro active, professional service.
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I'm a landlady living abroad ...
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5 Star Review
Alex
By : 'Alex'
Services : Letting( As a Owner )
Rent PCM : £1
Would you recommend ? : Yes
Postcode : SW11
Mar 19, 2015
People found this helpful3
I'm a landlady living abroad and Black Katz are letting agents for my 2 flats. Kim Welcome and her colleague Alex (but especially Kim) have been outstandingly helpful, not only in finding good tenants but also by sorting out last-minute problems such as unexpected cleaning, and organising ... Read Full Review
Comments on Agent Fees
Is a landlord/lady EVER entirely happy about fees? But I reckon they are probably fair...
Comments (0) Report abuseI'm a landlady living abroad and Black Katz are letting agents for my 2 flats. Kim Welcome and her colleague Alex (but especially Kim) have been outstandingly helpful, not only in finding good tenants but also by sorting out last-minute problems such as unexpected cleaning, and organising redecoration & repairs during a tenant change-over while I was in hospital for a hip replacement.
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Alex (Sandra) MacCormick said about Black Katz
Services : Letting( As a Owner )Date: 19th Mar 2015
I'm a landlady living abroad and Black Katz are letting agents for my 2 flats. Kim Welcome and her colleague Alex (but especially Kim) have been outstandingly helpful, not only in finding good tenants but also by sorting out last-minute problems such as unexpected cleaning, and organising redecoration & repairs during a tenant change-over while I was in hospital for a hip replacement.
Kim seems to have endless patience and good humour in our frequent email exchanges and during our occasional phone conversations. I can be a bit batty and sometimes uncontactable at crucial moments; nothing seems to phase Kim. She is always good-humoured and gives me sensible advice/information. I realise this review may seem 'over the top', but Kim Welcome deserves it and I couldn't manage without her!
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I was very impressed with the ...
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5 Star Review
Alex
By : 'peech'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : SW11
Oct 24, 2013
People found this helpful3
I was very impressed with the service provided by Alex and Kim. Their terms were better than other agents and they were both efficient and courteous. I will use them again and would certainly recommend Black Katz to ... Read Full Review
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peech said about Black Katz
Services : Letting( As a Owner )Date: 24th Oct 2013
I was very impressed with the service provided by Alex and Kim. Their terms were better than other agents and they were both efficient and courteous. I will use them again and would certainly recommend Black Katz to anyone.
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It is safe to say that I ...
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5 Star Review
Alex
By : 'Tony'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SE11
Jan 31, 2013
People found this helpful15
It is safe to say that I haven't experienced customer service as good as what I received from Black Katz since I left the States 2 years ago. You would think that with a budget of 2k PCM it would be easy to find a place in the city that allowed a dog. Every agent up until that point had lied to ... Read Full Review
Comments (0) Report abuseIt is safe to say that I haven't experienced customer service as good as what I received from Black Katz since I left the States 2 years ago. You would think that with a budget of 2k PCM it would be easy to find a place in the city that allowed a dog. Every agent up until that point had lied to me saying that their property allowed pets only to be told on arrival to the flat that they were not allowed. This happened over seven times.
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Tony B. said about Black Katz
Services : Letting( As a Tenant )Date: 31st Jan 2013
It is safe to say that I haven't experienced customer service as good as what I received from Black Katz since I left the States 2 years ago. You would think that with a budget of 2k PCM it would be easy to find a place in the city that allowed a dog. Every agent up until that point had lied to me saying that their property allowed pets only to be told on arrival to the flat that they were not allowed. This happened over seven times.
I walked into their office on a Tuesday completely defeated and discouraged having spent the last two months looking at one awful flat after another and by that Wednesday I had leased the perfect flat. I went into Black Katz expecting more of the same lousy service but what I got was the complete opposite. I was assigned Michael just by chance and from that point on my luck had changed for the better. Not only was there the issue with the dog but there was the possibility I could have been stuck with my old lease for another two months. I told Michael all this and he was very straight forward with me that my odds weren't great of finding a place but he would see what he could do. He set up an appointment with me the next day to see the one place that ticked all of the boxes and sure enough the place was perfect, I took it that night. When we got back to the office I told Michaels manager Alex about my concern of my current lease and the high probability that I could lose the deposit on the new place. Having good business sense Alex put it in writing that if I couldn't get out of the current lease because of the reasons I stated he would refund my money. Shortly after that I found out I was free of my lease and able to take the new place. Not having the sense to measure beds and make note of closet space on the first visit I called BK to see if they would let me into the new place again. Michael took time out of his day and drove me over so I could take care of what I needed to get done. On that trip I mentioned that the cleaners the previous tenants had hired didn't do that great of a job. Michael took it upon himself to go over the day before I was supposed to move in and cleaned it again himself. After I had agreed to take the place they passed me over to Michelle to take care of the paperwork. This was a quick and painless process as Michelle took care of everything. Everything was done on the day she said it would be done and done correctly.
So to summarize all of this: Michael went above and beyond to make sure I was happy and at no point did I feel pressured or lied to. Alex put my mind at ease. After he suggested that he put everything in writing I was never worried, I felt that I could trust these guys. Michelle made the tedious paperwork seem easy and painless again I felt like I was being take care of.
I cannot say enough good things about these individuals at Black Katz and I hope everyone has as good of an experience that I have had.
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Alex was extremely helpful ...
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5 Star Review
Alex
By : 'truffle'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Feb 15, 2012
People found this helpful2
Alex was extremely helpful and very efficient in getting viewings arranged. The follow-up was well measured and not intrusive. Jay continued in the same manner in addition to being transparent. Fel that my interests were given as much weight as those of the landlord. Very impressed to have the ... Read Full Review
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truffle shuffle said about Black Katz
Services : Letting( As a Tenant )Date: 15th Feb 2012
Alex was extremely helpful and very efficient in getting viewings arranged. The follow-up was well measured and not intrusive. Jay continued in the same manner in addition to being transparent. Fel that my interests were given as much weight as those of the landlord. Very impressed to have the tenancy locked down within 1 week.
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Excellent service allround. ...
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5 Star Review
Alex
By : 'Grant'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Jan 23, 2012
People found this helpful2
Excellent service allround. Agent we dealt with was Alex - extremely helpful, efficient and friendly. He and Jay went out of their way to make sure we were fully informed in all areas of what is obviously quite a big decision. Was impressed with the quality of properties they were able to show us ... Read Full Review
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Grant Elliott said about Black Katz
Services : Letting( As a Tenant )Date: 23rd Jan 2012
Excellent service allround. Agent we dealt with was Alex - extremely helpful, efficient and friendly. He and Jay went out of their way to make sure we were fully informed in all areas of what is obviously quite a big decision. Was impressed with the quality of properties they were able to show us and their flexibility in terms of viewing times. Would have no hesitation in recommending Black Katz Hammersmith branch to family and friends
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