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Ruth
4.9/5, 85 Reviews
99% Recommended
100% sales valuation accuracy
99% letting valuation accuracy
100% sales fee satisfaction
99% letting fee satisfaction
About Ruth
I joined Northwood in January 2007 as an administrator and I have worked my way through promotion to the position of Branch Manager. Over the 12 years that I have been with Northwood I have accumulated a wealth of information in a variety of roles as I have progressed through the organisation. I am now responsible
for the day to day running of the branch which includes the management of a large property portfolio and ensuring that all policies, procedures and key documentation is compliant with current industry regulation and guidelines. I also provide training and professional development to staff to ensure that the office runs efficiently and my team delivers the best possible customer service standards.
Latest Reviews
Catherine Kay
john fossey
Carla and Graham
Performance Statistics
| Services | Valuation | Fees | Vendors/Landlords | Buyers/Tenants |
|---|---|---|---|---|
| Sales | 100% | 100% | 100% | 100% |
| Lettings | 99% | 99% | 100% | 0% |
Latest Properties
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5 Star Review
Rhea
Ruth
By : 'Lindsey'
Services : Letting( As a Tenant )
Rent PCM : £700
Would you recommend ? : Yes
Postcode : L6
27 Jul 2024
People found this helpful0
We have been in two properties with Northwood and have found to have a great experience with them, it was a pleasure dealing with the Lettings Team over the last 8 years or ... Read Full Review
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Lindsey said about Northwood
Services : Letting( As a Tenant )Date: 27th Jul 2024
We have been in two properties with Northwood and have found to have a great experience with them, it was a pleasure dealing with the Lettings Team over the last 8 years or so.
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Ruth
By : 'Catherine'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : L13
28 Jun 2023
People found this helpful0
I’ve been a landlord with Northwood Liverpool for nearly a year and the service I’ve received from Ruth and the team at the West Derby Branch Liverpool has been very professional, polite and efficient. I’d be happy to recommend the agency to other landlords as having ... Read Full Review
Comments (0) Report abuseI’ve been a landlord with Northwood Liverpool for nearly a year and the service I’ve received from Ruth and the team at the West Derby Branch Liverpool has been very professional, polite and efficient.
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Catherine Kay said about Northwood
Services : Letting( As a Owner )Date: 28th Jun 2023
I’ve been a landlord with Northwood Liverpool for nearly a year and the service I’ve received from Ruth and the team at the West Derby Branch Liverpool has been very professional, polite and efficient.
I’d be happy to recommend the agency to other landlords as having them manage my property has given me peace of mind and time to concentrate on other responsibilities.
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5 Star Review
Ruth
By : 'john'
Services : Property Management
Sold price : £125000
Would you recommend ? : Yes
Postcode : L6
28 Jun 2023
People found this helpful0
Brilliant, easy to work with and very efficient. I totally ... Read Full Review
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john fossey said about Northwood
Services : Property Management( )Date: 28th Jun 2023
Brilliant, easy to work with and very efficient. I totally recommended
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5 Star Review
Ruth
Joanne
By : 'Carla'
Services : Sales( As a Vendor )
Sold price : £100000
Would you recommend ? : Yes
Postcode : L13
20 Dec 2022
People found this helpful0
I can’t fault the service I have received from Northwood. Ruth and Joanne have both gone above and beyond with their support throughout the process of selling the house. Communication has been clear and concise, keeping me and my brother updated. Their support has been professional, ... Read Full Review
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Carla and Graham said about Northwood
Services : Sales( As a Vendor )Date: 20th Dec 2022
I can’t fault the service I have received from Northwood. Ruth and Joanne have both gone above and beyond with their support throughout the process of selling the house. Communication has been clear and concise, keeping me and my brother updated. Their support has been professional, caring and helpful throughout. Fantastic work ethic, thank you.
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5 Star Review
Ruth
Joanne
By : 'Tom'
Services : Sales( As a Buyer )
Sold price : £100000
Would you recommend ? : Yes
Postcode : L13
16 Dec 2022
People found this helpful0
Excellent service from Ruth and Joanne. They are great additions to the office and I'd have been lost without there ... Read Full Review
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Tom Latimer said about Northwood
Services : Sales( As a Buyer )Date: 16th Dec 2022
Excellent service from Ruth and Joanne. They are great additions to the office and I'd have been lost without there support
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Ruth
By : 'J'
Services : Letting( As a Owner )
Rent PCM : £900
Would you recommend ? : Yes
Postcode : L12
14 Nov 2022
People found this helpful0
Ruth ensured a professional, seamless process and put my mind at total ease. As a first time landlord, this was exactly what I was looking for. Top ... Read Full Review
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J Dyson said about Northwood
Services : Letting( As a Owner )Date: 14th Nov 2022
Ruth ensured a professional, seamless process and put my mind at total ease. As a first time landlord, this was exactly what I was looking for. Top class.
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5 Star Review
Christine
Ruth
By : 'Mr'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : L12
12 Nov 2022
People found this helpful0
We have used Northwood for many years and have always had the best service. Christine has been really helpful lately providing information quickly and efficiently. All the staff are friendly and helpful, Ruth, Mark, Fran to name a few, nothing is too much ... Read Full Review
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Mr Ware said about Northwood
Services : Letting( As a Owner )Date: 12th Nov 2022
We have used Northwood for many years and have always had the best service. Christine has been really helpful lately providing information quickly and efficiently. All the staff are friendly and helpful, Ruth, Mark, Fran to name a few, nothing is too much trouble
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Ruth
By : 'Thomas'
Services : Sales( As a Buyer )
Sold price : £90000
Would you recommend ? : Yes
Postcode : L4
26 Aug 2022
People found this helpful0
Excellent customer service from start to finish keeping me up to date throughout the whole process. Very easy communications and straight ... Read Full Review
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Thomas Akrigg said about Northwood
Services : Sales( As a Buyer )Date: 26th Aug 2022
Excellent customer service from start to finish keeping me up to date throughout the whole process. Very easy communications and straight forward
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Professional and ...
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5 Star Review
Ruth
Joanne
By : 'Vanessa'
Services : Sales( As a Buyer )
Sold price : £76000
Would you recommend ? : Yes
Postcode : L12
23 Aug 2022
People found this helpful0
Professional and Personal From purchase to letting, The staff at Northwood have made the journey so easy. No question is too much bother. - I have really felt that they had my back throughout the whole process. Special thanks to Ruth, Jessica and Christine. It really has been made so ... Read Full Review
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Vanessa Martin said about Northwood
Services : Sales( As a Buyer )Date: 22nd Aug 2022
Professional and Personal
From purchase to letting, The staff at Northwood have made the journey so easy. No question is too much bother. - I have really felt that they had my back throughout the whole process. Special thanks to Ruth, Jessica and Christine.
It really has been made so less stressful by all your help. Keep it up as there are not many companies who put the customer first.
Would have no hesitation at all in recommending, in fact don't go anywhere else.
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5 Star Review
Ruth
By : 'Sean'
Services : Sales( As a Buyer )
Sold price : £275500
Would you recommend ? : Yes
Postcode : L12
12 Aug 2022
People found this helpful0
Ruth's helped us in purchasing a house recently. Although not acting for us she was really responsive and easy to deal with through-out our (long) buying process. Despite some of the difficulties in the chain she always did her best to push things on and reassure us we'd get there. ... Read Full Review
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Sean said about Northwood
Services : Sales( As a Buyer )Date: 12th Aug 2022
Ruth's helped us in purchasing a house recently. Although not acting for us she was really responsive and easy to deal with through-out our (long) buying process. Despite some of the difficulties in the chain she always did her best to push things on and reassure us we'd get there. Thanks Ruth.
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Ruth
Joanne
By : 'Peter'
Services : Sales( As a Vendor )
Sold price : £324000
Would you recommend ? : Yes
Postcode : L12
1 Jul 2022
People found this helpful0
I’ve just completed my house sale through Northwood and am happy to confirm my full satisfaction with the service provided from start to finish. The valuation proved to be spot-on, I gave Northwood a set of keys (the property was vacant) and they did the rest. An offer was accepted within ... Read Full Review
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Peter said about Northwood
Services : Sales( As a Vendor )Date: 1st Jul 2022
I’ve just completed my house sale through Northwood and am happy to confirm my full satisfaction with the service provided from start to finish. The valuation proved to be spot-on, I gave Northwood a set of keys (the property was vacant) and they did the rest. An offer was accepted within a couple of weeks and the sale went through smoothly, with a shout-out to Ruth and Joanne for dealing with everything and keeping me up to date, especially when I was getting a little concerned about meeting my deadline for completion. It was a good decision going with Northwood.
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Ruth
Joanne
By : 'Colin'
Services : Sales( As a Vendor )
Sold price : £135000
Would you recommend ? : Yes
Postcode : L36
27 Apr 2022
People found this helpful0
Excellent service for many years letting out my property, and now with a very quick sale , Ruth Ledson and Joanne Smith kept me up to date with all aspects of the ... Read Full Review
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Colin Donnelly said about Northwood
Services : Sales( As a Vendor )Date: 26th Apr 2022
Excellent service for many years letting out my property, and now with a very quick sale , Ruth Ledson and Joanne Smith kept me up to date with all aspects of the sale.
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Really professional and ...
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Ruth
By : 'Steven'
Services : Letting( As a Owner )
Rent PCM : £550
Would you recommend ? : Yes
Postcode : L17
26 Apr 2022
People found this helpful0
Really professional and helpful with all aspects of property letting. I have used Northwood Liverpool to manage my property for over 10 years now and would recommend to ... Read Full Review
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Steven said about Northwood
Services : Letting( As a Owner )Date: 25th Apr 2022
Really professional and helpful with all aspects of property letting. I have used Northwood Liverpool to manage my property for over 10 years now and would recommend to anyone
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Excellent service really ...
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Ruth
By : 'Micah'
Services : Sales( As a Buyer )
Sold price : £181000
Would you recommend ? : Yes
Postcode : L13
21 Apr 2022
People found this helpful0
Excellent service really friendly and helpful. I dealt with Ruth Ledson and found her to be extremely professional and ... Read Full Review
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Micah Chidlow said about Northwood
Services : Sales( As a Buyer )Date: 21st Apr 2022
Excellent service really friendly and helpful. I dealt with Ruth Ledson and found her to be extremely professional and efficient.
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Ruth
By : 'Barbara'
Services : Sales( As a Buyer )
Sold price : £110000
Would you recommend ? : Yes
Postcode : L28
18 Apr 2022
People found this helpful0
We have been looking for the right house for the past 2 years and so come across all kinds of estate agents. The staff at Northwood is always helpful & their communication is excellent, which is the most important thing to look for really. Thank you for all your help, ... Read Full Review
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Barbara Novak said about Northwood
Services : Sales( As a Buyer )Date: 18th Apr 2022
We have been looking for the right house for the past 2 years and so come across all kinds of estate agents. The staff at Northwood is always helpful & their communication is excellent, which is the most important thing to look for really. Thank you for all your help, Ruth!
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After 3 years of dealing with ...
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Ruth
By : 'Gary'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : L11
28 Mar 2022
People found this helpful0
After 3 years of dealing with the West Derby Village office I'm happy to say that I'm still receiving the best service from them. Ruth and her team continue to provide a professional, efficient and friendly response to my enquiries at all times. I have no hesitation in recommending ... Read Full Review
Comments (0) Report abuseAfter 3 years of dealing with the West Derby Village office I'm happy to say that I'm still receiving the best service from them.
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Gary Coles said about Northwood
Services : Letting( As a Owner )Date: 27th Mar 2022
After 3 years of dealing with the West Derby Village office I'm happy to say that I'm still receiving the best service from them.
Ruth and her team continue to provide a professional, efficient
and friendly response to my enquiries at all times. I have no hesitation in recommending their services.
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Ruth
Joanne
By : 'Christine'
Services : Sales( As a Vendor )
Sold price : £75000
Would you recommend ? : Yes
Postcode : L12
24 Feb 2022
People found this helpful0
Thank you to the wonderful staff at Northwood Estate Agents for the excellent customer service I received when selling my mothers property. They were all so pleasant and so professional especially Ruth and Joanne who were always available to answer any queries I had. I will not hesitate in ... Read Full Review
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Christine Gibson said about Northwood
Services : Sales( As a Vendor )Date: 24th Feb 2022
Thank you to the wonderful staff at Northwood Estate Agents for the excellent customer service I received when selling my mothers property. They were all so pleasant and so professional especially Ruth and Joanne who were always available to answer any queries I had. I will not hesitate in recommending this company in the future thank you again.
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4 Star Review
Ruth
By : 'Kirsty'
Services : Sales( As a Buyer )
Sold price : £115500
Would you recommend ? : Yes
Postcode : L12
3 Feb 2022
People found this helpful0
I had a really unique experience, due to land registry issues, buying my first home which threw up a lot of obstacles but I had a lot of help and support from Ruth Ledson. She was so friendly and helped me understand the process. She also did anything she could to try and speed the process along. I ... Read Full Review
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Kirsty said about Northwood
Services : Sales( As a Buyer )Date: 3rd Feb 2022
I had a really unique experience, due to land registry issues, buying my first home which threw up a lot of obstacles but I had a lot of help and support from Ruth Ledson. She was so friendly and helped me understand the process. She also did anything she could to try and speed the process along. I was lucky to form a good relationship with her and wasn’t afraid to approach with any concerns.
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Sensational ...
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Ruth
Joanne
By : 'Michael'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : L11
6 Jan 2022
People found this helpful0
Had the pleasure of selling my house with Northwood West Derby by Joanne. However, Ruth was absolutely brilliant. Ruth helped me so much, she helped me chase up with the solicitor a multiple times and there were times I thought she couldn’t help me any further she never gave up and I was ... Read Full Review
Comments (0) Report abuseHad the pleasure of selling my house with Northwood West Derby by Joanne. However, Ruth was absolutely brilliant. Ruth helped me so much, she helped me chase up with the solicitor a multiple times and there were times I thought she couldn’t help me any further she never gave up and I was in a chain and prevented it from collapsing.
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Michael Chan said about Northwood
Services : Sales( As a Vendor )Date: 6th Jan 2022
Had the pleasure of selling my house with Northwood West Derby by Joanne. However, Ruth was absolutely brilliant. Ruth helped me so much, she helped me chase up with the solicitor a multiple times and there were times I thought she couldn’t help me any further she never gave up and I was in a chain and prevented it from collapsing.
Thank you so much and I would like to thank the team.
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Joanne and Ruth were ...
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Joanne
Ruth
By : 'Richard'
Services : Sales( As a Buyer )
Sold price : £160000
Would you recommend ? : Yes
Postcode : L12
6 Dec 2021
People found this helpful0
Joanne and Ruth were outstanding in helping us sort out problems purchasing the house. The went well beyond the level expected and supported us through the process. They clearly indicate the Northwood are the best company to deal with when trying to sell or buy a house. Thank you so much, ... Read Full Review
Comments (0) Report abuseJoanne and Ruth were outstanding in helping us sort out problems purchasing the house. The went well beyond the level expected and supported us through the process.
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Richard Roberts said about Northwood
Services : Sales( As a Buyer )Date: 6th Dec 2021
Joanne and Ruth were outstanding in helping us sort out problems purchasing the house. The went well beyond the level expected and supported us through the process.
They clearly indicate the Northwood are the best company to deal with when trying to sell or buy a house.
Thank you so much, Richard Roberts
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