We have used Elephant once for buying and now for selling. I honestly don’t think you could be in better hands. They are honest, very quick to respond to everything and get answers on your behalf. The photos and presentation of our property are exceptional. We have now just sold our house ... Read Full Review

We sold our house through Elephant and Alec and the team were most helpful, professional and efficient all the way through the procedure which did take 5 months but not through any fault of their own. They offered advice and were always on the other end of the phone when we needed them. They ... Read Full Review

The entire elephant team were amazing throughout the process of selling our house. They were all up to speed with any developments, so you could always call the office and get an immediate update. I’m not sure what more they could have ... Read Full Review

We can't speak highly enough of the work put in by Alys, Alec and the team at Elephant. Fantastic professional service, very responsive, and managed any hitches brilliantly. We would absolutely recommend ... Read Full Review

Emma and I are very grateful to you particularly for all your support and advice whilst we were buying and selling. My compliments to your team who assisted with the sale, all of whom were friendly, professional and very helpful throughout the process – a real credit to you and the ... Read Full Review

A small independent agent with Bristol firmly at its heart, but with big city style and levels of service. Therefore highly recommended. The whole process was very professionally delivered and the customer service better than any I have experienced in Bristol, and I have lived here for 16yrs and ... Read Full Review

We can't praise the team at Elephant enough; particularly Alec Jupp. Alec offered professional and experienced views in an effortlessly engaging and personable manner, in every conversation or correspondence with us, and others on our behalf. We had total confidence in Alec's ability to ... Read Full Review

We recently completed our sale using Elephant and were lucky enough that Elephant were the agents for our onward purchase too. Throughout the entire process from the initial valuation on our property (Alec), through the viewings on our property (Alys), to negotiating our sale (Sam), then also ... Read Full Review

I've just exchanged on my first house thanks to Elephant! The staff at Elephant have been absolutely brilliant and have provided me with a very dedicated and personal service. The sale of my flat and purchase of my new house have been mainly looked after by Alec Jupp and Sam Jackson. ... Read Full Review

My partner and I have just completed on our first home and we cannot fault Elephant at all! They were simply superb from start to finish and made the whole process as easy as it could be when others let us down. Alec Jupp was superb, professional and could not do more to help us from our first ... Read Full Review

Alec at Elephant ensured the sale of our house was remarkably stress free. In contrast to other agents Alec kept us up to date at every stage and we didn't have to keep chasing to find out what was going on. The marketing of the property was excellent and I am sure contributed to the success of the ... Read Full Review

I purchased my property through Elephant with Alec as the primary contact. It ended up being quite a lengthy purchase so I had lots of contact with the office and got to know them well. I found Alec personable yet professional and very straight-forward with all my commuinications. Overall ... Read Full Review

I was initially felt a bit uncertain about Elephant because of the rather good branding and questioned whether there was any substance behind it. But this was all dispelled when we met the people behind the company. We found Alec and the team to be always really honest with us and great ... Read Full Review

I both sold and bought a property through the Elephant Team and dealt mainly with Alec and Katie, who were at all times thoroughly professional, friendly, helpful, quick to respond and helped to make the whole process go as smoothly as possible. I was impressed by their knowledge of the area, ... Read Full Review

We chose to sell with Elephant having received three valuations in total. Out of the three estate agents we met they appeared to know the market and area best. Their approach was very professional. Not at all pushy, and certainly not a typical 'estate agent'. The valuation Elephant provided was ... Read Full Review

Elephant completely and positively changed our perception of Estate Agents in the last few months. In all matters they were professional, attentive, honest and easy to deal with. They are excellent communicators so we never felt in the dark. We liked that they treat potential purchasers with ... Read Full Review

Alec and the entire Elephant team were fantastic throughout the whole process. They took time to get to know our property and provided plenty of useful advice, as well as producing very professional details with brilliant photography. We sold our flat on its open day and were very happy with the ... Read Full Review

Matt and Alec were enthusiastic and full of support and creative ideas from the first point of contact. They obviously had very strong local knowledge, and were able to accurately position the market price and sale timing. I wanted the sale to be discrete and with as little disruption as possible ... Read Full Review

My wife and I were extremely happy with our Elephant experience - Matthew, Alec and the rest of the team were all brilliant with excellent customer relations, honesty, and above all else, integrity. These were the main reasons why we chose ... Read Full Review

We decided to use Elephant after talking to three different estate agents, and it was one of the best decisions we made. Matthew, Alec and their team were extremely professional throughout and couldn't have given us better service. They gave us great advice on selling our flat, and managed the ... Read Full Review