Jake has looked after my flat at Skyline Plaza for the last 3 years and has done an excellent job. He keeps his word and always replies to queries ... Read Full Review

Daniel and Jake were both fantastic in helping me secure an apartment. From the viewing through to picking up the keys and signing the lease, they were understanding and patient and willing to work with me. I would highly recommend Ludlow Thompson and would welcome the chance to work with Daniel ... Read Full Review

Absolutely first rate service - I have 3 properties in London and they are managed by Ludlow Thompson because of ... Read Full Review

Great service and very professional. Great experience. Was updated with new property immediately, and managed to sign a contract at good ... Read Full Review

Customer service was good, staff was approachable and friendly, and answered questions. I would definitely recommend. Hassan as he was ... Read Full Review

I am Very happy with the swift renting service provided by mr. jacob Burston. Will be happy to use him again next ... Read Full Review

Mr Jacob Burston, letting manager at London CityDocklands branch, is very friendly, efficient, sincere and serious in his work. He was very prompt to answer all my queries in all my emails.I was really impressed by his good personality. Well ... Read Full Review

In a world where feedback is important to a Business I thought I would take the time to comment on the exceptional service I have had from Jacob Burston. When my last tenant left after a long tenancy it would have been easy for Jake to re let it straight away but he advised me a higher rental ... Read Full Review

Daniel was easy to deal with, he managed our expectations and helped speed up the process while we were on holiday. Friendly and responsive. Jake was really helpful later in the referencing process and was great to deal ... Read Full Review

jacob is prompt with responses be it via email or by call in addition to being helpful and friendly. also he does not send too many ... Read Full Review

Our property came unexpectedly back to the lettings market during the difficult period after Christmas and following Brexit. Jacob, Tony and the team dealt sensitively with the challenging behaviour of the sitting tenant, and organised an impressive number of viewings to ensure the void period was ... Read Full Review

Daniel was professional and trustworthy when he showed us thd property 2 fimes. Im happy with the end result that we are moving in to the property and also the experience of signing the contract where Daniel has answered all our questions tk satisfaction I was not happy with response to emails ... Read Full Review

I have never rented a flat on my own before and from the first visit with Samihah, which was both friendly, helpful and relaxed, to the simple / easy to understand emails and conversations with Jacob and others, the whole experience has been great. I work in the insurance industry where we remind ... Read Full Review

The service provided by Ludlow Thompson's Jacob Burston has been excellent; efficient and professional. We have been kept updated throughout and would not hesitate to recommend both Ludlow Thompson and ... Read Full Review

As landlord not located in London we require a full service agent who can fully represent our interest. Jacob found us a tenant in record time. He managed the complete process from start to finish with minimal effort on our part. We would happily use Jacob again in the ... Read Full Review

The service provided by Ludlow Thompson, especially Jake and Daniel was extremely professional. Right from valuation they were helpful, approachable and took the time to explain things thoroughly. During the search for a tenant they were good at giving me feedback and secured a good tenant. Overall ... Read Full Review

Let another property with Jake recently. There was competition with other agents but Jake does an amazing job so Ludlow received my business. He is organised , bright and very efficient and always answers his phone. He is friendly and has a good manner but is also professional and gets the job ... Read Full Review

Great client service and personalised attention. Jake has always been available and ready to give me feedback when I requested it. The flat was on the market for very a short period of time after the previous tenant left thanks to Jake and his ... Read Full Review

Jacob was eager, conscientious and professional throughout and despite the stiff competition from the other agents over the property, never lost his enthusiasm and self belief in finding a suitable tenant for the ... Read Full Review

Jacob was very professional and always available to discuss or to give advise. He has taken care of the whole process and made my first time letting experience a easy and hassle free ... Read Full Review