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Jo

5/5, 182 Reviews
97% Recommended

100% sales valuation accuracy

99% letting valuation accuracy

99% sales fee satisfaction

99% letting fee satisfaction

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About Jo

Property Consultant (Sales) at Cross Keys Estates

Cross Keys House 51-53 Devonport Road,Plymouth
Devon
PL3 4DL
01752 500018
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I\'m Jo, and after a fulfilling career in Sales and Property Advertising in my home county of Yorkshire, I brought my expertise to Cross Keys in 2022 when I relocated to Plymouth. I\'m passionate about providing exceptional customer service, and my experience has allowed me to develop a keen understanding of peop
le\'s needs and aspirations. For me, there\'s no greater satisfaction than guiding someone towards their dream home. Having fallen in love with Plymouth myself, I\'m dedicated to helping others discover all that this beautiful place and vibrant community have to offer. Outside of work, you\'ll find me exploring the stunning surroundings of Plymouth with my husband. We\'re also delighted to be Plymouth\'s unofficial ambassadors from up north, often hosting visitors from Yorkshire who quickly share in our infectious enthusiasm for this incredible part of the world.
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The service is amazing, they ...

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5 Star Review
UserName

Jo

UserName

Jack

By : 'Rosa'
Services : Sales( As a Buyer )
Sold price : £168
Would you recommend ? : Yes
Postcode : PL2

21 Jan 2025
People found this helpful0

The service is amazing, they help with every question you need. The 3 Viewings I’ve had have always been thorough and they knew everything about each property that I asked. I have now brought a house and the responses were always quick and helpful! Highly ... Read Full Review

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Really pleased with the high ...

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5 Star Review
UserName

Jo

UserName

Fiona

By : 'Lorraine'
Services : Sales( As a Vendor )
Sold price : £201000
Would you recommend ? : Yes
Postcode : PL2

17 Jan 2025
People found this helpful0

Really pleased with the high standard of service from Cross Keys Estates. They were professional and proactive throughout, very knowledgeable about the local market. Some may find their fees slightly higher than other agents, but I must say they do what they say they will, are honest, ... Read Full Review

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Organised, Efficient, Let me ...

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5 Star Review
UserName

Jo

UserName

Asha

By : 'Harry'
Services : Sales( As a Buyer )
Sold price : £175000
Would you recommend ? : Yes
Postcode : PL5

10 Jan 2025
People found this helpful0

Organised, Efficient, Let me know when she was going to be late. Very professional and helpful for first time buyers, excellent links with local business to support us through the ... Read Full Review

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By : Jo Dawson-Lavender

10 Jan 2025

Thank you so much for your lovely comments ... it is always a pleasure helping all our clients but special when its their first step onto the property ladder because its the start of a whole new ...

The ONLY estate agent to ...

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5 Star Review
UserName

Jo

UserName

Fiona

By : 'Cheryll'
Services : Sales( As a Vendor )
Sold price : £180000
Would you recommend ? : Yes
Postcode : PL2

12 Dec 2024
People found this helpful0

From start to finish - all of 7 days !! - I was so well looked after they were like family. It was a difficult decision to sell mum's home as she was in long term Care , but the team made the transition to easy understand and they were all amazing. I would not hesitate to recommend this ... Read Full Review

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By : Jo Dawson-Lavender

12 Dec 2024

What a lovely review thank you so much .... we are thrilled for you to get such a great result in such a short time ... Happy clients is what we are all ...

A great estate ...

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5 Star Review
UserName

Jo

UserName

Fiona

By : 'Mark'
Services : Sales( As a Vendor )
Sold price : £440000
Would you recommend ? : Yes
Postcode : PL3

5 Dec 2024
People found this helpful0

Throughout the process we received great support and regular feedback. Jack provided an excellent honest appraisal as to what we might get, rather than flatter with an exaggerated expectation. All the team at Cross Keys were friendly and thoroughly professional and I would not hesitate to ... Read Full Review

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By : Fiona

6 Dec 2024

Hi Mark, Thank you for leaving such a lovely review for myself, jo and Jack. Thank you choosing Cross Keys and we wish you all the ...

Cross Keys has just sold my ...

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5 Star Review
UserName

Fiona

UserName

Jo

By : 'Paul'
Services : Sales( As a Vendor )
Sold price : £230000
Would you recommend ? : No
Postcode : PL1

2 Dec 2024
People found this helpful0

Cross Keys has just sold my house and also sold my auntie's house last year which went through probate where I was extremely happy with their service, from the first appointment in their office, the valuation, photos, marketing and more importantly the after care of overseeing the whole ... Read Full Review

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By : Fiona

2 Dec 2024

Hi Paul, Thank you for leaving such a kind review. Myself and Jo really appreciate this and wish you all the ...

Great team to work ...

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5 Star Review
UserName

Jo

UserName

Asha

By : 'Jinu'
Services : Online Auctions
Sold price : £293000
Would you recommend ? : Yes
Postcode : PL2

21 Nov 2024
People found this helpful0

Jo and her team were really great with prompt responses and provided us the required information and help when ever required. We would really recommend Cross Keys for any property ... Read Full Review

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By : Asha

21 Nov 2024

Thank you so much for your lovely review. Jo and I really appreciate it and we wish you and your family all the best in your lovely new ...

Quick, friendly professional ...

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5 Star Review
UserName

Jo

UserName

Asha

By : 'Matthew'
Services : Sales( As a Buyer )
Sold price : £185000
Would you recommend ? : Yes
Postcode : PL5

30 Oct 2024
People found this helpful1

Quick, friendly professional throughout. Will not hesitate to use cross keys ... Read Full Review

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By : Asha

30 Oct 2024

Hi Matthew, Thank you for your lovely review! Myself and Jo are pleased to have helped you secure your first home! ...

Experience was very good , ...

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5 Star Review
UserName

Jo

By : 'Joshua'
Services : Sales( As a Buyer )
Sold price : £155000
Would you recommend ? : Yes
Postcode : PL7

26 Oct 2024
People found this helpful1

Experience was very good , really like the property and jo was very helpful and easy to talk ... Read Full Review

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By : Jo Dawson-Lavender

28 Oct 2024

Thank you so much for your lovely comments ... i am so pleased i was able to help you secure your lovely new ...

Superb team ...

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5 Star Review
UserName

Asha

UserName

Jo

By : 'Sandra'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : PL1

24 Oct 2024
People found this helpful1

Asha George was amazing throughout the whole process, keeping us up to date with progress, liasing with our solicitor towards the end, when we could not get hold of our solicitor. Also Asha and 3 other members of staff stayed way passed the office hours, to try and get us moving, when our ... Read Full Review

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By : Asha

25 Oct 2024

Hi Sandra, Thank you so much for your lovely review, it is greatly appreciated! I am glad that we could help and we are all wishing yourself & Russ so much happiness in your beautiful new home! ...

Good ...

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4 Star Review
UserName

Jo

UserName

Asha

By : 'Mike'
Services : Sales( As a Buyer )
Sold price : £330
Would you recommend ? : Yes
Postcode : PL9

22 Oct 2024
People found this helpful1

As buyers we found Jo Dawson Lavender to be both professional and friendly. If we ever consider selling we would more than likely as Cross Keys to act on our behalf because of the good experience we had dealing with ... Read Full Review

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Great experience ...

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5 Star Review
UserName

Fiona

UserName

Jo

By : 'MC'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : PL2

3 Oct 2024
People found this helpful1

Fiona was great through our purchase. She helped to keep everything on track, answered questions whenever she could help, and was very prompt in her communication. I wouldn't hesitate to work with Fiona ... Read Full Review

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By : Fiona

3 Oct 2024

Hi Matt, Thank you for leaving such a lovely review. Your new property is going to be such a lovely Home for you and your family. ...

Lovely ...

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5 Star Review
UserName

Jo

UserName

Asha

By : 'Jennifer'
Services : Sales( As a Vendor )
Sold price : £115000
Would you recommend ? : Yes
Postcode : PL2

15 Sept 2024
People found this helpful0

Really lovely staff, always kind and welcoming. Nice that they are in the village where I am selling, easy to pop in. The staff are so helpful. Fiona came over to visit and gave a valuation. She was exactly spot on the the market. Jo has overseen the sale since it was agreed and she's been ... Read Full Review

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By : Jo Dawson-Lavender

17 Sept 2024

Thank you so much for your lovely review ... we work hard to deliver the best service we can and are proud to be part of such a great company that has its achievements recognised by out customers who ...

Fabulous ...

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5 Star Review
UserName

Jo

UserName

Asha

By : 'Hayley'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : PL4

10 Sept 2024
People found this helpful0

Cross Keys provided a very friendly and professional service. Communication was paramount throughout and everyone was approachable and went out of their way to answer any of our enquiries. We would be happy to recommend using ... Read Full Review

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By : Asha

10 Sept 2024

Thank you for your lovely review Hayley! We are so pleased that you are happy with the service that you recieved from us. Wishing you all the best ...

Super Efficient Estate ...

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5 Star Review
UserName

Fiona

UserName

Jo

By : 'Vera'
Services : Sales( As a Vendor )
Sold price : £230000
Would you recommend ? : Yes
Postcode : PL2

7 Sept 2024
People found this helpful1

Super Efficient Estate agents. Excellent communication, prompt responses with top drawer selling and negotiating skills. Best agency in Plymouth. Faultless. Huge thank you to Fiona , Jo and Jack of ... Read Full Review

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By : Fiona Hardie

7 Sept 2024

Hi Vera, Myself, Jo and Jack would like to say thank you for leaving such a lovely review. This really does mean a lot. Speak ...

It was all very quick and ...

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5 Star Review
UserName

Fiona

UserName

Jo

By : 'Peter'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : PL2

5 Sept 2024
People found this helpful1

It was all very quick and painless. First day of viewings resulted in an offer the next day which, after a couple of phone calls, resulted in a revised offer and our ... Read Full Review

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By : Jo Dawson-Lavender

5 Sept 2024

Thanks so much for your review its very much appreciated .... its always a pleasure when we get a great result so quickly and goes to show the success of accurate valuation and ...

Jo was super friendly & ...

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5 Star Review
UserName

Jo

UserName

Fiona

By : 'Dan'
Services : Online Auctions
Sold price : £177500
Would you recommend ? : Yes
Postcode : PL1

4 Sept 2024
People found this helpful0

Jo was super friendly & welcoming on the viewing of a property. Really informative & interested in finding out about what i was looking for in a property. Having viewed with a few other estate agents in Plymouth, Jo & cross keys have been by far the best - really professional & ... Read Full Review

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By : Jo Dawson-Lavender

4 Sept 2024

Thank you for your lovely review .... it is always a pleasure helping people find the right property for them and helping them through the process to owning their new home ...

We're currently using ...

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5 Star Review
UserName

Fiona

UserName

Jo

By : 'Dylan'
Services : Sales( As a Vendor )
Sold price : £210000
Would you recommend ? : Yes
Postcode : PL3

3 Sept 2024
People found this helpful0

We're currently using cross keys estates to help us sell our house. Jo & Fiona have mainly been dealing with our sale and they have been fantastic in making sure everything is organised, top quality and above all professional. I've had a lot of anxiety around selling but ... Read Full Review

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By : Fiona Hardie

3 Sept 2024

Hi Dylan, Myself and Jo would like to say thank you for leaving such a kind review. We really appreciate this. We will do our best to make it a smooth transaction for you. Speak ...

Very friendly,helpful, ...

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5 Star Review
UserName

Jo

UserName

Fiona

By : 'Joseph'
Services : Sales( As a Buyer )
Sold price : £115000
Would you recommend ? : Yes
Postcode : PL2

2 Sept 2024
People found this helpful0

Very friendly,helpful, relaxed and not pushy during the viewing and made making offer simple and easy to ... Read Full Review

Comments (1) Report abuseWas this helpful?:

By : Jo Dawson-Lavender

3 Sept 2024

Thank you for your review thats really appreciated and we are thrilled to have helped to secure your new home for ...

Jo was the estate agent that ...

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5 Star Review
UserName

Jo

UserName

Jack

By : 'Ollie'
Services : Sales( As a Buyer )
Sold price : £180000
Would you recommend ? : No
Postcode : PL4

29 Aug 2024
People found this helpful0

Jo was the estate agent that showed me around. She was extremely friendly and very ... Read Full Review

Comments (1) Report abuseWas this helpful?:

By : Jo Dawson-Lavender

30 Aug 2024

Thanks for the lovely review ... it was a pleasure showing you around and helping you secure your lovely new ...

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