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Stacey
4.9/5, 15 Reviews
100% Recommended
67% sales valuation accuracy
67% letting valuation accuracy
100% sales fee satisfaction
92% letting fee satisfaction
About Stacey
Inventory Clerk & Accompanied Viewer at Ryder & Dutton
8 Silver Street,HalifaxWest Yorkshire
HX1 1HS 01422 433849
Before joining Ryder & Dutton I worked for a large retail company where I managed a customer service department for many years. My main passion is ensuring the best possible customer service is delivered to every client.
Latest Reviews
Olutosin Olukemi Aladesanmi
Jeanne Robertson
Performance Statistics
| Services | Valuation | Fees | Vendors/Landlords | Buyers/Tenants |
|---|---|---|---|---|
| Sales | 67% | 100% | 0% | 100% |
| Lettings | 67% | 92% | 100% | 100% |
Latest Properties
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We have just purchased a ...
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5 Star Review
Stacey
By : 'Lisa'
Services : Sales( As a Buyer )
Sold price : £108000
Would you recommend ? : Yes
Postcode : HX3
23 Mar 2021
People found this helpful0
We have just purchased a property through Ryder and Dutton and would not hesitate to recommend them as estate agents. Vicky Bell has kept us informed at every stage of the process offering ongoing help and advice. I will definitely use Ryder and Dutton as my estate agents when we sell our next ... Read Full Review
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Lisa Teal said about Ryder & Dutton
Services : Sales( As a Buyer )Date: 23rd Mar 2021
We have just purchased a property through Ryder and Dutton and would not hesitate to recommend them as estate agents. Vicky Bell has kept us informed at every stage of the process offering ongoing help and advice. I will definitely use Ryder and Dutton as my estate agents when we sell our next property.
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Lovely ...
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5 Star Review
Stacey
By : 'Leanne'
Services : Letting( As a Tenant )
Rent PCM : £750
Would you recommend ? : Yes
Postcode : HX5
1 Nov 2019
People found this helpful0
Our experience with Ryder & Dutton in Halifax has been nothing but excellent and easy going from the start. The staff go out of their way to make sure everything is as plain sailing as possible for the tenants and nothing is ever a problem. We recently had our check out done by Stacey who was ... Read Full Review
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Leanne said about Ryder & Dutton
Services : Letting( As a Tenant )Date: 1st Nov 2019
Our experience with Ryder & Dutton in Halifax has been nothing but excellent and easy going from the start. The staff go out of their way to make sure everything is as plain sailing as possible for the tenants and nothing is ever a problem. We recently had our check out done by Stacey who was lovely, so friendly and professional, she went through everything thoroughly so we knew what the next steps were. She is an asset to the branch! Thank you Stacey.
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By : Stacey Billing
5 Nov 2019Hi Leanne, Thankyou so much for your lovely words. It has been a pleasure assisting you throughout and at the end of your tenancy. Myself and the rest of the lettings team would like to wish you ...
I appreciate the prompt ...
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5 Star Review
Naomi
Stacey
By : 'Olutosin'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : HX3
14 Aug 2019
People found this helpful0
I appreciate the prompt response to complaints. Our heater faulty and its going to be replaced tomorrow. Thanks Naomi and Stacy for making us ... Read Full Review
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Olutosin Olukemi Aladesanmi said about Ryder & Dutton
Services : Letting( As a Tenant )Date: 13th Aug 2019
I appreciate the prompt response to complaints. Our heater faulty and its going to be replaced tomorrow. Thanks Naomi and Stacy for making us comfortable.
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By : Naomi Pryce
15 Aug 2019Thank you for your review, we are always happy to help! Naomi & ...
Great service from this ...
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5 Star Review
Naomi
Stacey
By : 'Jeanne'
Services : Letting( As a Tenant )
Rent PCM : £495
Would you recommend ? : Yes
Postcode : HX1
2 Aug 2019
People found this helpful0
I was doing this property search from far away which was difficult and stressful. Naomi was very helpful and responsive during the whole application process and Stacey made the check-in process very ... Read Full Review
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Jeanne Robertson said about Ryder & Dutton
Services : Letting( As a Tenant )Date: 1st Aug 2019
I was doing this property search from far away which was difficult and stressful. Naomi was very helpful and responsive during the whole application process and Stacey made the check-in process very easy.
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By : Naomi Pryce
3 Aug 2019Hi Jeanne, thank you for your review. We are pleased we were able to assist you in your home move and we wish you all the best in the future. Naomi & ...
Highly RecommendIn April l ...
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5 Star Review
Stacey
By : 'Sue'
Services : Letting( As a Tenant )
Rent PCM : £595
Would you recommend ? : Yes
Postcode : HX6
20 Jun 2019
People found this helpful0
Highly Recommend In April l moved into a rented property after living with a partner for many years. Stacey was absolutely fantastic, she was very professional and helpful. If I had any questions/issues she helped to resolve the matter immediately. Thank ... Read Full Review
Comments (1) Report abuseHighly Recommend
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Sue Culpan said about Ryder & Dutton
Services : Letting( As a Tenant )Date: 19th Jun 2019
Highly Recommend
In April l moved into a rented property after living with a partner for many years. Stacey was absolutely fantastic, she was very professional and helpful. If I had any questions/issues she helped to resolve the matter immediately. Thank you!
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By : Stacey Billing
20 Jun 2019Hi Sue, Thank you so much for you lovely words. It was a pleasure to meet and assist you with every query you had before moving into the property. I hope you and your family are now happily ...
Team ...
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5 Star Review
Naomi
Stacey
By : 'RHG'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : HX1
17 May 2019
People found this helpful1
Having owned my own home for over 40 years I found the prospect of renting a daunting one. .Naomi and Stacey worked together as a team to help me overcome my fears. I have now with their help secured the tenancy of a nice property close to Halifax Town centre. Their assistance was a key factor ... Read Full Review
Comments on Agent Fees
Fair
Comments (1) Report abuseHaving owned my own home for over 40 years I found the prospect of renting a daunting one. .Naomi and Stacey worked together as a team to help me overcome my fears.
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RHG said about Ryder & Dutton
Services : Letting( As a Tenant )Date: 16th May 2019
Having owned my own home for over 40 years I found the prospect of renting a daunting one. .Naomi and Stacey worked together as a team to help me overcome my fears.
I have now with their help secured the tenancy of a nice
property close to Halifax Town centre.
Their assistance was a key factor in me deciding to commit to the property which is now my home. Thank you ladies
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By : Stacey Billing
22 May 2019Thank you so much for your kind words. It has been a pleasure assisting you and we hope you are very happy in your new ...
So ...
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5 Star Review
Stacey
By : 'So'
Services : Letting( As a Owner )
Rent PCM : £425
Would you recommend ? : Yes
Postcode : HX2
5 Mar 2019
People found this helpful0
Stacey is a credit to her branch and to Ryder Dutton. Her manor and style makes me, her client feel confident all is being done as promised. Great service ... Read Full Review
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So Good said about Ryder & Dutton
Services : Letting( As a Owner )Date: 5th Mar 2019
Stacey is a credit to her branch and to Ryder Dutton. Her manor and style makes me, her client feel confident all is being done as promised. Great service !
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By : Stacey Billing
7 Mar 2019Thank you so much for your kind words. It is a pleasure assisting and constantly delivering you the best possible service myself and Naomi can offer and if you require any further assistance please ...
Highly ...
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5 Star Review
Naomi
Stacey
By : 'Michael'
Services : Letting( As a Tenant )
Rent PCM : £425
Would you recommend ? : Yes
Postcode : HX6
2 Mar 2019
People found this helpful0
A great service, Stacey showed me around and was very friendly and made the viewing feel relaxed , and the same applies when I signed for the property. Hats off to Naomi, who despite having to deal with a tedious amount of problems along the way (through no fault of Ryder and Dutton) remained ... Read Full Review
Comments on Agent Fees
I cant say I feel positive about having to pay the agents fees, but it is an inevitable part of the process.
Comments (1) Report abuseA great service, Stacey showed me around and was very friendly and made the viewing feel relaxed , and the same applies when I signed for the property.
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Michael said about Ryder & Dutton
Services : Letting( As a Tenant )Date: 2nd Mar 2019
A great service, Stacey showed me around and was very friendly and made the viewing feel relaxed , and the same applies when I signed for the property.
Hats off to Naomi, who despite having to deal with a tedious amount of problems along the way (through no fault of Ryder and Dutton) remained friendly , cheerful and professional. I cant thank her enough.
I also found Jess to be very helpful also.
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By : Stacey Billing
7 Mar 2019Thank you so much for your kind words Michael. It was a pleasure to meet you and assist you into moving into your new home. We hope you have now settled in. If you need any assistance with anything ...
Excellent Property Letting ...
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5 Star Review
Naomi
Stacey
By : 'Satisfied'
Services : Letting( As a Owner )
Rent PCM : £550
Would you recommend ? : Yes
Postcode : HX6
30 Jan 2019
People found this helpful0
As a landlord for over 15 years, i finally found a trustworthy and professional letting management much to my relief 6 years ago in Ryder & Dutton - Halifax (Silver Street Branch) much to my relief! Particularly not living in the area of my property I am comfortable in the knowledge that the ... Read Full Review
Comments on Agent Fees
Worth every penny!
Comments (1) Report abuseAs a landlord for over 15 years, i finally found a trustworthy and professional letting management much to my relief 6 years ago in Ryder & Dutton - Halifax (Silver Street Branch) much to my relief!
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Satisfied Landlord said about Ryder & Dutton
Services : Letting( As a Owner )Date: 30th Jan 2019
As a landlord for over 15 years, i finally found a trustworthy and professional letting management much to my relief 6 years ago in Ryder & Dutton - Halifax (Silver Street Branch) much to my relief!
Particularly not living in the area of my property I am comfortable in the knowledge that the property is expertly managed. Communication between the agent and landlord is key and I cannot emphasise enough how satisfied I am with the service I receive from the Halifax team - in particular Naomi Pryce and Stacey Billing.
Naomi Pryce - Portfolio Manager is excellent with communication between myself and the tenants, and any query/issue is quickly and fairly resolved maintaining a professional manner at all times. Stacey Billing - Inventory Clerk & Accompanied Viewer demonstrates her expertise with thorough opening and closing inventory's which have recently proved invaluable in a tenant deposit dispute with the DPS. Such events can be particularly stressful, however, the support I received from both Stacey and Naomi was unfounded and I do not doubt that this would also have been offered to the tenant in this case maintaining a professional and fair platform.
If a tenant ends their tenancy, the speed in which the team advertise the property and begin viewings is incredible - the previous tenant often still in residence (if of course they are happy to take viewings). The process of signing up a new tenant is carried out quickly with constant updates from the portfolio manager Naomi Pryce.
The thorough documentation held my Ryder & Dutton throughout the years maintains a sense of security for a landlord and the management fee is worth every penny. Not to mention, rent is always received on time each month - thank you Amanda Moulton and the Accounts Department.
Thank you all at Ryder & Dutton, Silver Street Halifax.
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By : Naomi Pryce
14 Feb 2019Thank you so much for your kind words we appreciate it! It's always a pleasure assisting you and we are very pleased that you are happy with the service that you are ...
Very good ...
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5 Star Review
Naomi
Stacey
By : 'The'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : HX3
24 Jan 2019
People found this helpful0
Thank you Ruth, Naomi and Stacey for being so helpful, friendly and professional. We would definitely recommend Ryder and ... Read Full Review
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The Simpsons said about Ryder & Dutton
Services : Letting( As a Owner )Date: 24th Jan 2019
Thank you Ruth, Naomi and Stacey for being so helpful, friendly and professional. We would definitely recommend Ryder and Dutton.
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By : Ruth Dickson
14 Feb 2019Thank you so much for your kind words Mr & Mrs Simpson, we are so glad that you have been happy with our service so far and we hope to continue this whilst managing your property. Regards, Ruth, ...
Really helpful and ...
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5 Star Review
Stacey
By : 'Roxana'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : HD4
14 Nov 2018
People found this helpful0
I really appreciated the time Stacey took to help me through the whole process of moving. Very patient and excellent customer service skills. She was always in contact with regards to different situations and made sure I received the right information all the way. Thank you so much. The world ... Read Full Review
Comments (1) Report abuseI really appreciated the time Stacey took to help me through the whole process of moving. Very patient and excellent customer service skills.
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Roxana Tudorache said about Ryder & Dutton
Services : Letting( As a Tenant )Date: 14th Nov 2018
I really appreciated the time Stacey took to help me through the whole process of moving. Very patient and excellent customer service skills.
She was always in contact with regards to different situations and made sure I received the right information all the way.
Thank you so much.
The world definitely needs more people like you!
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By : Stacey Billing
30 Nov 2018Hi Roxana, thankyou so much for the lovely comments. I am very happy you were happy with our service. It was a pleasure to meet you and i wish you the very best for the ...
Very ...
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5 Star Review
Stacey
Naomi
By : 'Chloe'
Services : Letting( As a Tenant )
Rent PCM : £475
Would you recommend ? : Yes
Postcode : HX3
5 Oct 2018
People found this helpful0
Naomi and Stacey have been brilliant throughout. Nothing was too much for Naomi She was very helpful. The signing in process was very thorough which put us at ease for any issues that may arise at the end of the tenancy. Our only problems was with the referencing company which was an absolute ... Read Full Review
Comments on Agent Fees
Agent Fees were as expected but frustrated paying them when Letalliance were so useless.
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Chloe said about Ryder & Dutton
Services : Letting( As a Tenant )Date: 4th Oct 2018
Naomi and Stacey have been brilliant throughout. Nothing was too much for Naomi She was very helpful. The signing in process was very thorough which put us at ease for any issues that may arise at the end of the tenancy. Our only problems was with the referencing company which was an absolute nightmare, when you are paying for a service you expect it to be a smooth process, it was very much the opposite.
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By : Naomi Pryce
8 Jul 2019We are happy to hear that you were happy with our service. If we can be of further assistance in the future please feel free to contact us! Naomi & ...
Excellent ...
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5 Star Review
Naomi
Stacey
By : 'Jess'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : LEE
5 Oct 2018
People found this helpful0
Thank you so much, Naomi has been outstanding from start to finish, with all my concerns, could not have done this move without her help, very professional. Stacey was there with the keys as promised and answered all my queries. Highy Recommended. A Massive thank you ... Read Full Review
Comments on Agent Fees
The agents fees were what i expected
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Jess said about Ryder & Dutton
Services : Letting( As a Tenant )Date: 4th Oct 2018
Thank you so much, Naomi has been outstanding from start to finish, with all my concerns, could not have done this move without her help, very professional. Stacey was there with the keys as promised and answered all my queries. Highy Recommended. A Massive thank you xx
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By : Naomi Pryce
12 Oct 2018Thanks for your kind words Jess, you are very welcome! It has been a pleasure assisting you. If we can be of any help in the future please do let us ...
Excellent ...
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5 Star Review
Naomi
Stacey
By : 'Clare'
Services : Letting( As a Tenant )
Rent PCM : £475
Would you recommend ? : Yes
Postcode : HX6
8 Sept 2018
People found this helpful0
Excellent service from Ryder and Dutton process was really simple. All costs was clearly explained so you knew what you was paying for. staff are really friendly Naomi and Stacey in particular are the ladies that I spoke with and dealt with my move. I would recommend to any of my friends looking ... Read Full Review
Comments on Agent Fees
Fare price cheaper than what I thought would originally cost x
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Clare s said about Ryder & Dutton
Services : Letting( As a Tenant )Date: 7th Sep 2018
Excellent service from Ryder and Dutton process was really simple. All costs was clearly explained so you knew what you was paying for. staff are really friendly Naomi and Stacey in particular are the ladies that I spoke with and dealt with my move. I would recommend to any of my friends looking for a property or to sell.
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By : Naomi Pryce
20 Sept 2018Thank you for your kind words Clare, I am glad you found the process straight forward. If we can be any help in the future please do let us know. All the ...
Relatively Positive ...
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4 Star Review
Naomi
Stacey
By : 'Andrew'
Services : Letting( As a Tenant )
Rent PCM : £450
Would you recommend ? : Yes
Postcode : HX3
25 Aug 2018
People found this helpful0
Naomi helped me a lot through the process of renting our new property. She regularly contacted me to give me updates to what was happening and helped with the moving process as much as she could. Stacey was excellent from when she showed us the house to doing the inventory and being at the ... Read Full Review
Comments on Agent Fees
These fees weren’t the most expensive I’ve seen. They were ok
Comments (1) Report abuseNaomi helped me a lot through the process of renting our new property. She regularly contacted me to give me updates to what was happening and helped with the moving process as much as she could.
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Andrew said about Ryder & Dutton
Services : Letting( As a Tenant )Date: 24th Aug 2018
Naomi helped me a lot through the process of renting our new property. She regularly contacted me to give me updates to what was happening and helped with the moving process as much as she could.
Stacey was excellent from when she showed us the house to doing the inventory and being at the property on moving in day for us to sign the contract.
However, the whole process could have gone a bit smoother with there being some issues with the inventory leading to me purchasing a wheelie bin from the council to try speed things up.
Overall though I am relatively satisfied with the customer service of the staff and the way that I was treated.
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By : Naomi Pryce
20 Sept 2018Thank you for your kind words Andrew, I trust you have now received the refund for the bin from your landlord. All the best in the ...
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