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Emma
5/5, 7 Reviews
100% Recommended
67% letting valuation accuracy
86% letting fee satisfaction
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Performance Statistics
| Services | Valuation | Fees | Vendors/Landlords | Buyers/Tenants |
|---|---|---|---|---|
| Lettings | 67% | 86% | 100% | 100% |
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my review is for Emma Wilkins ...
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5 Star Review
Emma
By : 'Judy_208'
Services : Letting( As a Owner )
Rent PCM : £850
Would you recommend ? : Yes
Postcode : EH3
Sep 19, 2016
People found this helpful0
my review is for Emma Wilkins who has exceeded all expectations in my recent use of Factotum to let me flat. She has responded to emails promptly and gone beyond her duties at every stage - even going to the property at the weekend when the new tenant had difficulty getting the keys to work I would ... Read Full Review
Comments on Agent Fees
absolutely fine and actually very reasonable for the amount of work put in
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Judy_208 said about Factotum Letting
Services : Letting( As a Owner )Date: 19th Sep 2016
my review is for Emma Wilkins who has exceeded all expectations in my recent use of Factotum to let me flat. She has responded to emails promptly and gone beyond her duties at every stage - even going to the property at the weekend when the new tenant had difficulty getting the keys to work I would not hesitate to recommend her and Factotum
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I highly recommend Factotum ...
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5 Star Review
Emma
By : 'Jane'
Services : Letting( As a Tenant )
Rent PCM : £650
Would you recommend ? : Yes
Postcode : EH1
Jul 21, 2016
People found this helpful0
I highly recommend Factotum and especially Emma Wilkins .Over the four years that we rented in Edinburgh, the agents at Factotum were very helpful whenever an issue arose. And special thanks to Emma for being particularly helpful at the end of the tenancy for arranging the cleaning and inventory ... Read Full Review
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Jane Levitz said about Factotum Letting
Services : Letting( As a Tenant )Date: 21st Jul 2016
I highly recommend Factotum and especially Emma Wilkins .Over the four years that we rented in Edinburgh, the agents at Factotum were very helpful whenever an issue arose. And special thanks to Emma for being particularly helpful at the end of the tenancy for arranging the cleaning and inventory so quickly and efficiently.
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Factotum looked after my flat ...
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5 Star Review
Emma
By : 'R'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : EH7
Jun 13, 2016
People found this helpful0
Factotum looked after my flat for 5 years and I have always found them very efficient and professional. Emma always replies to my emails quickly and sorts out any problems. They were excellent at finding tenants and my flat was rarely empty- would thoroughly ... Read Full Review
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R Power said about Factotum Letting
Services : Letting( As a Owner )Date: 13th Jun 2016
Factotum looked after my flat for 5 years and I have always found them very efficient and professional. Emma always replies to my emails quickly and sorts out any problems. They were excellent at finding tenants and my flat was rarely empty- would thoroughly recommend.
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I have had the pleasure of ...
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5 Star Review
Emma
By : 'Kruno'
Services : Letting( As a Tenant )
Rent PCM : £850
Would you recommend ? : Yes
Postcode : EH7
May 11, 2016
People found this helpful0
I have had the pleasure of having Emma for my renting agent over the past one and a half year, and I can state with confidence that she is a highly motivated and responsible person with a high degree of integrity. I therefore highly recommend Emma as an agent without ... Read Full Review
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Kruno said about Factotum Letting
Services : Letting( As a Tenant )Date: 11th May 2016
I have had the pleasure of having Emma for my renting agent over the past one and a half year, and I can state with confidence that she is a highly motivated and responsible person with a high degree of integrity. I therefore highly recommend Emma as an agent without reservation.
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Having rented a flat in the ...
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5 Star Review
Emma
Jack
By : 'Sarah'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : EH3
May 9, 2016
People found this helpful1
Having rented a flat in the New Town twice in the past two years ....both short and long term ,from Factotum ,we have nothing but but the highest of praise and respect for the Letting Agent. Emma was our point of contact , always replied immediately and responded very efficiently. Emma , ... Read Full Review
What agent could do to change your mind?
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Comments on Agent Fees
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Comments (0) Report abuseHaving rented a flat in the New Town twice in the past two years ....both short and long term ,from Factotum ,we have nothing but but the highest of praise and respect for the Letting Agent.
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Sarah & Gordon said about Factotum Letting
Services : Letting( As a Tenant )Date: 9th May 2016
Having rented a flat in the New Town twice in the past two years ....both short and long term ,from Factotum ,we have nothing but but the highest of praise and respect for the Letting Agent.
Emma was our point of contact , always replied immediately and responded very efficiently.
Emma , together with assistance from Jack ,promptly dealt with and resolved a few minor plumbing issues.
The flat was very well located, close to all the major attractions and good value for money.
We would certainly recommend Factotum to anyone wishing to rent a flat in Edinburgh , either short or longterm.
Finally, just to note that our checkout went very smoothly and our deposit was returned within a week.
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I spent over 6 months looking ...
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5 Star Review
Emma
Maggie
By : 'Modz7'
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : Yes
Postcode : EH7
May 9, 2016
People found this helpful0
I spent over 6 months looking for a flat, until finding factotum, both agents Emma and Maggie went out of their way to help in the searching for a suitable flat, as well as the application process involved with acquiring the flat. If it was for these two amazing ladies, i would probably still not ... Read Full Review
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Comments on Agent Fees
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Comments (0) Report abuseI spent over 6 months looking for a flat, until finding factotum, both agents Emma and Maggie went out of their way to help in the searching for a suitable flat, as well as the application process involved with acquiring the flat. If it was for these two amazing ladies, i would probably still not have a flat! i am extremely grateful and forever thankful to the wonderful work these two do!
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Modz7 said about Factotum Letting
Services : Letting( As a Prospective Landlord/Tenant )Date: 9th May 2016
I spent over 6 months looking for a flat, until finding factotum, both agents Emma and Maggie went out of their way to help in the searching for a suitable flat, as well as the application process involved with acquiring the flat. If it was for these two amazing ladies, i would probably still not have a flat! i am extremely grateful and forever thankful to the wonderful work these two do!
Many thanks!
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The television in the ...
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5 Star Review
Emma
Jack
By : 'Nanna'
Services : Letting( As a Tenant )
Rent PCM : £1180
Would you recommend ? : Yes
Postcode : EH
Dec 23, 2015
People found this helpful1
The television in the property we rented did not work. Within hours Jack was here to retune it. Unfortunately it did not work so an expert areial guy came next day. No luck this time either but no problem a new TV arrived the next day and Jack came by next morning to install it and tune it. An ... Read Full Review
Comments (0) Report abuseThe television in the property we rented did not work. Within hours Jack was here to retune it. Unfortunately it did not work so an expert areial guy came next day. No luck this time either but no problem a new TV arrived the next day and Jack came by next morning to install it and tune it.
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Nanna Cartwright said about Factotum Letting
Services : Letting( As a Tenant )Date: 23rd Dec 2015
The television in the property we rented did not work. Within hours Jack was here to retune it. Unfortunately it did not work so an expert areial guy came next day. No luck this time either but no problem a new TV arrived the next day and Jack came by next morning to install it and tune it.
An excellent service from Factotum, but perhaps not so excellent from the delivery co. But that wasnt Factotums fault. Hope both Jack and Emma get a christmas bonus.
Nanna Cartwright
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