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Jack
5/5, 4 Reviews
100% Recommended
99% letting valuation accuracy
99% letting fee satisfaction
Latest Reviews
Sarah & Gordon
Nanna Cartwright
Performance Statistics
| Services | Valuation | Fees | Vendors/Landlords | Buyers/Tenants |
|---|---|---|---|---|
| Lettings | 99% | 99% | 100% | 100% |
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I was spent 10 days at the ...
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5 Star Review
Andrea
Jack
By : 'Keith'
Services : Other
Would you recommend ? : Yes
Postcode : EH2
Sep 28, 2016
People found this helpful0
I was spent 10 days at the Fringe this summer and at the last moment I decide I need to rent a flat in Edinburgh. Factotum were very efficient, sorted everything out for me in a tight timescale and were extremely pleasant to deal ... Read Full Review
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Keith said about Factotum Letting
Services : Other( )Date: 28th Sep 2016
I was spent 10 days at the Fringe this summer and at the last moment I decide I need to rent a flat in Edinburgh. Factotum were very efficient, sorted everything out for me in a tight timescale and were extremely pleasant to deal with.
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Having rented a flat in the ...
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5 Star Review
Emma
Jack
By : 'Sarah'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : EH3
May 9, 2016
People found this helpful1
Having rented a flat in the New Town twice in the past two years ....both short and long term ,from Factotum ,we have nothing but but the highest of praise and respect for the Letting Agent. Emma was our point of contact , always replied immediately and responded very efficiently. Emma , ... Read Full Review
What agent could do to change your mind?
Good
Comments on Agent Fees
Good
Comments (0) Report abuseHaving rented a flat in the New Town twice in the past two years ....both short and long term ,from Factotum ,we have nothing but but the highest of praise and respect for the Letting Agent.
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Sarah & Gordon said about Factotum Letting
Services : Letting( As a Tenant )Date: 9th May 2016
Having rented a flat in the New Town twice in the past two years ....both short and long term ,from Factotum ,we have nothing but but the highest of praise and respect for the Letting Agent.
Emma was our point of contact , always replied immediately and responded very efficiently.
Emma , together with assistance from Jack ,promptly dealt with and resolved a few minor plumbing issues.
The flat was very well located, close to all the major attractions and good value for money.
We would certainly recommend Factotum to anyone wishing to rent a flat in Edinburgh , either short or longterm.
Finally, just to note that our checkout went very smoothly and our deposit was returned within a week.
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I am indeed grateful to ...
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5 Star Review
Kerrie
Jack
By : 'Andrew'
Services : Letting( As a Owner )
Rent PCM : £1
Would you recommend ? : Yes
Postcode : EH4
Apr 27, 2016
People found this helpful0
I am indeed grateful to Factotum for their excellent work and help with the rental of my family's Edinburgh property portfolio. The team work hard to ensure that both my tenants & landlord achieve maximum satisfaction and most importantly kept updated. The service delivery and efficiency of ... Read Full Review
Comments on Agent Fees
Landlord - Good & within the Edinburgh property range. Better with multiple property portfolio.
Comments (0) Report abuseI am indeed grateful to Factotum for their excellent work and help with the rental of my family's Edinburgh property portfolio. The team work hard to ensure that both my tenants & landlord achieve maximum satisfaction and most importantly kept updated. The service delivery and efficiency of those I work closely with (Kerrie, Stacey, Andrea, Jennifer and Jack) are excellent. All going out of the way to help with the marketing, management, tenant relationship and administration. If this wasn't the case I would refer my grievances to top management and all would be resolved. As a landlord you get out what you put in, so I believe that the tenant is always right, that you have to foster the relationship with those you work with (tenant & Factotum team), that your property investment requires to be at its optimum throughout the year. What I appreciate is that all matters are communicated by the team and treated to immediate resolution. My summary, that Factotum and its staff are right up there, a first-rate service provider.
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Andrew Wilson said about Factotum Letting
Services : Letting( As a Owner )Date: 27th Apr 2016
I am indeed grateful to Factotum for their excellent work and help with the rental of my family's Edinburgh property portfolio. The team work hard to ensure that both my tenants & landlord achieve maximum satisfaction and most importantly kept updated. The service delivery and efficiency of those I work closely with (Kerrie, Stacey, Andrea, Jennifer and Jack) are excellent. All going out of the way to help with the marketing, management, tenant relationship and administration. If this wasn't the case I would refer my grievances to top management and all would be resolved. As a landlord you get out what you put in, so I believe that the tenant is always right, that you have to foster the relationship with those you work with (tenant & Factotum team), that your property investment requires to be at its optimum throughout the year. What I appreciate is that all matters are communicated by the team and treated to immediate resolution. My summary, that Factotum and its staff are right up there, a first-rate service provider.
As a landlord, I have different rentals, short, long & Festival term properties. The teams managing are different though all staff do assist as and when required. Stacey & Andrea work with my 'Long' terms property and have been outstanding with the tenant vetting/selection. All matters are treated immediately with prompt relay of information resulting in the tenants getting a first class service. A company is only as good as itself staff investment & with Factotum, a more bespoke family team approach, I know that my future property investments are in excellent hands.
It is apparent that when meeting or corresponding with Chris that with his 30+ years working in the Edinburgh residential property letting marketplace> Chris has the knowledge and stamina to assist my family in all areas pertaining our business. As a landlord, I have often presented questions to enable my property portfolio to grow. Whether reviewing the pricing, furnishing, property purchases, market changes etc. I know that Chris has everyone's best interest and presents sound advice. Both Chris & Harry are great sounding boards and continue to maximize occupancy and revenue at a competitive price. As a landlord, I'm running a business and I appreciate all comments from the staff/management & importantly the end users tenants' feedback to ensure the business remains strong. Factotum's top management are always available to advice with their hands on approach and integrity. Sound advice is always welcome from the executive team.
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The television in the ...
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5 Star Review
Emma
Jack
By : 'Nanna'
Services : Letting( As a Tenant )
Rent PCM : £1180
Would you recommend ? : Yes
Postcode : EH
Dec 23, 2015
People found this helpful1
The television in the property we rented did not work. Within hours Jack was here to retune it. Unfortunately it did not work so an expert areial guy came next day. No luck this time either but no problem a new TV arrived the next day and Jack came by next morning to install it and tune it. An ... Read Full Review
Comments (0) Report abuseThe television in the property we rented did not work. Within hours Jack was here to retune it. Unfortunately it did not work so an expert areial guy came next day. No luck this time either but no problem a new TV arrived the next day and Jack came by next morning to install it and tune it.
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Nanna Cartwright said about Factotum Letting
Services : Letting( As a Tenant )Date: 23rd Dec 2015
The television in the property we rented did not work. Within hours Jack was here to retune it. Unfortunately it did not work so an expert areial guy came next day. No luck this time either but no problem a new TV arrived the next day and Jack came by next morning to install it and tune it.
An excellent service from Factotum, but perhaps not so excellent from the delivery co. But that wasnt Factotums fault. Hope both Jack and Emma get a christmas bonus.
Nanna Cartwright
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