The UK's Largest Customer Review Website for the Property Industry

Cowell & Norford Logo

Kirsten

4.8/5, 20 Reviews
100% Recommended

0% sales valuation accuracy

0% letting valuation accuracy

0% sales fee satisfaction

95% letting fee satisfaction

Staff picture
About Kirsten

Lettings Negotiator at Cowell & Norford

106 Yorkshire Street,Rochdale
Lancashire
OL16 1JY
01706 860444
FacebookTwitter
I have been with in the industry for three years starting off as an apprentice and working my way up to Lettings Negotiator. I have lived in the area my whole life and there for my experience and knowledge of areas here allows me to ensure my customers are getting the correct properties fitting their criteria.
I love every aspect of my job and feel content once I have managed to help someone move into their perfect home. I will always deliver the best customer care possible, I am a fun energetic person and I love speaking with people and providing high standards of customer service.
Very friendly and helpful ...

Share On :  FacebookTwitter

5 Star Review
UserName

Chris

UserName

Kirsten

By : 'Kim'
Services : Letting( As a Tenant )
Rent PCM : £525
Would you recommend ? : Yes
Postcode : OL16

7 Jul 2017
People found this helpful0

Very friendly and helpful team, made the process clear and simple throughout. Kept informed throughout as to where we were up to and so forth, and had me moved in by the date agreed. No hidden surprises! All documents were provided to me prior to moving in, including a full in depth inventory, ... Read Full Review


Comments on Agent Fees

Reasonable

Comments (0) Report abuse
Was this helpful?:
Kirsten was helpful ...

Share On :  FacebookTwitter

4 Star Review
UserName

Kirsten

UserName

Deb

By : 'Darren'
Services : Letting( As a Tenant )
Rent PCM : £575
Would you recommend ? : Yes
Postcode : OL16

5 Jul 2017
People found this helpful0

Kirsten was helpful throughout the process up to moving in. Then when I moved in and there were issues with the house, Deb stepped up and sorted things quickly and efficiently for me. Can't ask for anything more from an ... Read Full Review


Comments on Agent Fees

Reasonable, not excessive.

Comments (0) Report abuse
Was this helpful?:
Kirsten was polite, helpful ...

Share On :  FacebookTwitter

4 Star Review
UserName

Kirsten

By : 'Kelsie'
Services : Letting( As a Tenant )
Rent PCM : £550
Would you recommend ? : Yes
Postcode : 63

26 Jun 2017
People found this helpful0

Kirsten was polite, helpful and quick to answer my questions. The service provided was overall satisfactory, not got any ... Read Full Review

Comments (0) Report abuse
Was this helpful?:
Kirsten has been extremely ...

Share On :  FacebookTwitter

5 Star Review
UserName

Kirsten

By : 'Jennifersutcliffe'
Services : Letting( As a Tenant )
Rent PCM : £650
Would you recommend ? : Yes
Postcode : OL12

11 May 2017
People found this helpful0

Kirsten has been extremely helpful with my application for a property with Cowell and norford. She has kept me well up to date with the process and has been a pleasure to deal with. A credit to the company Jennifer ... Read Full Review


Comments on Agent Fees

Good

Comments (0) Report abuse
Was this helpful?:
Cowell and Norford estate ...

Share On :  FacebookTwitter

5 Star Review
UserName

Kirsten

UserName

Chris

By : 'James'
Services : Letting( As a Tenant )
Rent PCM : £395
Would you recommend ? : Yes
Postcode : OL16

24 Mar 2017
People found this helpful0

Cowell and Norford estate agents are brilliant! Both kirsten and Chris were really helpful and professional at all times and made the process run smoothly! We were updated regularly on the process of our application, and had the keys in our hands within two weeks of applying. We recommend this ... Read Full Review


Comments on Agent Fees

Good.

Comments (0) Report abuse
Was this helpful?:
Well what can I say? This was ...

Share On :  FacebookTwitter

5 Star Review
UserName

Kirsten

UserName

Chris

By : 'Kath'
Services : Letting( As a Tenant )
Rent PCM : £525
Would you recommend ? : Yes
Postcode : OL16

13 Mar 2017
People found this helpful0

Well what can I say? This was a pleasurable experience from start to finish. I had a bit of a hiccup with move in dates, but Kirsten sorted everything in no time at all. I've had issues with managing agents in the past and as a result, will never use them again. However, I will definitely recommend ... Read Full Review


Comments on Agent Fees

Quite expensive, but in line with normal charges.

Comments (0) Report abuse
Was this helpful?:
Over the last three months or ...

Share On :  FacebookTwitter

5 Star Review
UserName

Kirsten

UserName

Chris

By : 'CGod'
Services : Letting( As a Prospective Landlord/Tenant )
Rent PCM : £525
Would you recommend ? : Yes
Postcode : OL12

10 Mar 2017
People found this helpful0

Over the last three months or so I have dealt with C&N both to arrange viewings of properties for sale and more recently of properties for rent. I have spoken to Chris on a number of occasions and each time he has been professional, been able to answer my questions and has also called me back ... Read Full Review


Comments on Agent Fees

Their fees may be slightly higher than other agents but on this occasion I do feel that you certainly get what you pay for..... if you're looking for a friendly, efficient and professional service then Kirsten and Chris will provide this.

Comments (1) Report abuse
Was this helpful?:

By : Gemma

10 Mar 2017

Thank you for taking the time to leave such a positive review The team here at Cowell-Norford are thrilled to hear such good feedback, and we’re proud to be one of the market leaders in ...

Very pleased with ...

Share On :  FacebookTwitter

5 Star Review
UserName

Kirsten

UserName

Ben

By : 'Liliana'
Services : Letting( As a Tenant )
Rent PCM : £550
Would you recommend ? : Yes
Postcode : OL11

8 Mar 2017
People found this helpful0

Very pleased with everything,it was a great help especially in this difficult time for me Thanks a lot for your ... Read Full Review

Comments (0) Report abuse
Was this helpful?:
Excellent communication. ...

Share On :  FacebookTwitter

5 Star Review
UserName

Kirsten

By : 'Angeline'
Services : Letting( As a Tenant )
Rent PCM : £475
Would you recommend ? : Yes
Postcode : OL1

14 Feb 2017
People found this helpful0

Excellent communication. Reasonable fees. Good viewing. They answered all our requests. I am happy with the service I had and were able to move into my new house very quickly and on the date I wanted. Thank you ! Angie and ... Read Full Review


Comments on Agent Fees

Excellent service and staff

Comments (0) Report abuse
Was this helpful?:
very professional and smooth ...

Share On :  FacebookTwitter

5 Star Review
UserName

Kirsten

By : 'loubylou'
Services : Letting( As a Tenant )
Rent PCM : £895
Would you recommend ? : Yes
Postcode : OL16

3 Feb 2017
People found this helpful0

very professional and smooth process, she kept me in the loop at all times via email and by telephone, my queries where deal with on point of contact. overall im very impressed with the whole experience as moving can be a very stressful experience, Kirsten was always very polite and well mannered ... Read Full Review


Comments on Agent Fees

fees I feel are a bit of a money spinner all the extra bits soon mount up however I guess that's just business, so I was happy to pay them

Comments (0) Report abuse
Was this helpful?:
Kirsten Has been very ...

Share On :  FacebookTwitter

5 Star Review
UserName

Kirsten

By : 'Biggeth'
Services : Letting( As a Tenant )
Rent PCM : £520
Would you recommend ? : Yes
Postcode : BL6

23 Dec 2016
People found this helpful0

Kirsten Has been very friendly, professional and efficient. We're impressed and grateful for the help she has provided! ... Read Full Review

Comments (0) Report abuse
Was this helpful?:
Both Kirsten and Ben have ...

Share On :  FacebookTwitter

5 Star Review
UserName

Kirsten

UserName

Ben

By : 'Dawn'
Services : Letting( As a Tenant )
Rent PCM : £495
Would you recommend ? : Yes
Postcode : OL16

21 Dec 2016
People found this helpful0

Both Kirsten and Ben have been fantastic on helping with my move. Ben was totally on the ball helping view the property at such short notice and Kirsten has been the most helpful with getting all paper work over to me to make this process so much easier. Many ... Read Full Review


Comments on Agent Fees

Good

Comments (0) Report abuse
Was this helpful?:
I would like to say a big ...

Share On :  FacebookTwitter

5 Star Review
UserName

Kirsten

UserName

Ben

By : 'Mark'
Services : Letting( As a Tenant )
Rent PCM : £695
Would you recommend ? : Yes
Postcode : OL3

28 Nov 2016
People found this helpful0

I would like to say a big thank you to staff at Cowell & Norford Branch at Yorkshire Street, Rochdale. I found the experience of both looking for and securing a rental property through Cowell and Norford empowering. I met Ben Turner at the viewing and found him to be very knowledgable , ... Read Full Review


Comments on Agent Fees

The agent fees are agreeable , a lot of checks need to be completed and quality of work is present. It's great too that there is an online portal to checking progress, communication and phone calls brilliant.

Comments (0) Report abuse
Was this helpful?:
As a first time Tennant I was ...

Share On :  FacebookTwitter

5 Star Review
UserName

Kirsten

By : 'Holly'
Services : Letting( As a Tenant )
Rent PCM : £450
Would you recommend ? : Yes
Postcode : OL16

22 Nov 2016
People found this helpful0

As a first time Tennant I was so nervous about the whole process but kirsten made every thing so easy the whole process was smooth and the service that was provided was amazing and the staff were a great help always keeping us in the loop with what was going on so 5 star rating seems the best to go ... Read Full Review


Comments on Agent Fees

The fees all though pricey are worth every penny for the service you get

Comments (0) Report abuse
Was this helpful?:
Also need to mention Chris ...

Share On :  FacebookTwitter

5 Star Review
UserName

Ben

UserName

Kirsten

By : 'RIL2016'
Services : Letting( As a Tenant )
Rent PCM : £745
Would you recommend ? : Yes
Postcode : OL12

21 Nov 2016
People found this helpful0

Also need to mention Chris & Deb - whole experience from initial enquiry through to reporting maintenance/repair issues has been dealt with extremely quickly & professionally. Excellent staff work ethics demonstrated through excellent team work. Well done to all involved. I'd be proud if ... Read Full Review


Comments on Agent Fees

Mid range - not the cheapest or the dearest but I've had my moneys worth !!!

Comments (0) Report abuse
Was this helpful?:
Been a landlord myself I've ...

Share On :  FacebookTwitter

5 Star Review
UserName

Kirsten

By : 'Gemma'
Services : Letting( As a Tenant )
Rent PCM : £625
Would you recommend ? : Yes
Postcode : M24

7 Nov 2016
People found this helpful0

Been a landlord myself I've dealt with different agencies and so far I would highly reccommend them. Now that I live in Manchester I'm renting a property myself and I must say that this has been an easy process. Kirsten is keeping my up to date every step of the way with updates with my upcoming ... Read Full Review

Comments (0) Report abuse
Was this helpful?:
Kirsten was polite, ...

Share On :  FacebookTwitter

5 Star Review
UserName

Kirsten

By : 'Maria'
Services : Letting( As a Tenant )
Rent PCM : £450
Would you recommend ? : Yes
Postcode : OL

30 Oct 2016
People found this helpful2

Kirsten was polite, professional and very approachable. I was anxious to get into the property so called up several times but she never made me feel like a nuisance and was happy to keep me updated with my application ... Read Full Review

Comments (0) Report abuse
Was this helpful?:
Having never rented a ...

Share On :  FacebookTwitter

4 Star Review
UserName

Kirsten

By : 'Val'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : OL15

20 Oct 2016
People found this helpful1

Having never rented a property before. I have nothing to compare with, but, I found Kirsten very helpful with all the questions I asked, and the viewings I requested. She certainly provided me with lots of of other properties that matched my criteria ... Read Full Review

Comments (0) Report abuse
Was this helpful?:
I found Kirsten extremely ...

Share On :  FacebookTwitter

5 Star Review
UserName

Kirsten

By : 'No'
Services : Letting( As a Tenant )
Rent PCM : £995
Would you recommend ? : Yes
Postcode : BL8

28 Sept 2015
People found this helpful1

I found Kirsten extremely helpful and very patient. We had never done a rental before and she was extremely helpful whenever ... Read Full Review

Comments (0) Report abuse
Was this helpful?:
This lady was very proactive. ...

Share On :  FacebookTwitter

5 Star Review
UserName

Kirsten

By : 'Cheryl'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : OL14

31 Jul 2015
People found this helpful1

This lady was very proactive. When I sent off for a viewing for the property, she actively emailed more properties that matched my criteria which I was impressed with!! Most estate agents barley get back to you, or not bother at all. She was very helpful and made me feel confidant in the way she ... Read Full Review


What agent could do to change your mind?

I do think £195 for a application fee is very high, the last agent I only paid £60.00


Comments on Agent Fees

I do think £195 for a application fee is very high, the last agent I only paid £60.00

Comments (0) Report abuse
Was this helpful?:
1 - 20 of 20 items

No Property Found

No Property Found

No Property Found

Get in touch with
Cowell & Norford
Branch-Rochdale,OL16