We had an excellent experience renting with 1Let. Staff was always friendly and helpful, and maintenance was handled expediently and efficiently. I cannot recommend ... Read Full Review

I rented my flat for 2 years - I found 1 Let to be really professional and responsive and they always got back to me really quickly- for example when I had minor maintenance issues that needed to be resolved. Everyone I spoke to at 1let was friendly and helpful and I'd happily recommend them ... Read Full Review

Awful communication. Many missed emails in critical times. Seem to have high turnover of staff and chaotic ... Read Full Review

My first letting agency when I moved to Scotland. 1Let is the best letting agency I would say, the response time is quick and will ensure that your concerns are being addressed accordingly. I would definitely recommend them and choose them again. Tina, Beata, Rebecca and Karolina have been amazing ... Read Full Review

I had a great experience with 1Let Property Management company. They were fast and really nice to chat with. They helped me find a suitable property in no time and handled all the paperwork smoothly. 1Let agents have responded to any queries or issues I had promptly and professionally. I would ... Read Full Review

1Let is the best, most efficient letting agency I have ever used. I have used 6 or 7 letting agencies in the past and my experience with 1Let is most definitely the best. Landlords are ultimately responsible for what their agent does or does not do so you still have to be up to date and on the ... Read Full Review

Our experience with 1LET has been nothing but positive since the agency took over the property we had been renting. 1LET has addressed all the issues we raised regarding the flat, beginning with leaky windows and a broken window curtain rod, up to loose light switches in some of the rooms. The ... Read Full Review

Been a happy tenant for 5 years now! 1LET is very responsive and quick to our requests. Everything is fixed next day and friendly ... Read Full Review

The online application process was brilliant - far better and more user friendly than I've ever experienced before. The whole team responded quickly to emails and phonecalls, and made the whole process very straight forward and painless. The team are professional and very personable, which is ... Read Full Review

We rented with 1Let for 2 years and have found them to be very organised, efficient and reliable. Beata is friendly and quick to reply to emails. I would have no hesitation in recommending them to a ... Read Full Review

This agency is actually pretty awesome. I was renting for the last 10 years and I didn't realise that lease can come with any additional service - not to mention such an excellent one as 1Let provided! They contracted companies that review your location to find best options for utilities, ... Read Full Review

We have let our property through 1Let for a year now and are very happy with their service. Communication has always been very good and recently we were very impressed with how they dealt with an emergency leak in the property. Ken and Beata acted quickly to minimise and repair the damage and we ... Read Full Review

A very professional team from start to finish. The team were always very responsive and helpful and a pleasure to deal. We never felt that we were trying to be taken advantage of, which is a rarity in this sector with so many friends and family having had very negative ... Read Full Review

We are existing tenants of a property managed by 1Let and are extremely pleased by the professional and friendly service that we have received. All of the staff (particularly Beata) are excellent at dealing with any issues that we raise, and we always receive quick and pleasant responses to any ... Read Full Review

We have had a wonderful experience renting with 1Let. Our property manager, Beata responds promptly to emails and attends to problems very efficiently. We also appreciate receiving updates about actions taken to address problems we have ... Read Full Review

I was really pleased to work with this agency. They were really helpful and reliable from the very start until the end. I felt I could trust them and enjoyed fully my stay in Edinburgh. Would definitely recommend this agency to anyone that is looking to rent. All their agents are so lovely and ... Read Full Review

We had no previous experience of letting property and Ken put us at ease by giving us comprehensive details (that were easy to understand) and made us feel confident to progress with the rental. Throughout the process, Ken was very personable and made every effort to come round to meet us when ... Read Full Review

I have been renting in Edinburgh for nearly 10 years now and out of all the letting agents I have dealt with 1LET have been by far the best. Ken helped make the viewing and moving in process especially easy and Beata provided great assistance during my tenancy and when it came to moving out. ... Read Full Review

When I first considered using an agency to let our flat I was a bit aprehensive and unsure. After my first meeting with Ken Bell I knew it was the right choice. He is really friendly and personable and instills complete confidence in you that 1let do a superb job. I have to say I agree 100%. We got ... Read Full Review