STAY AWAY! I trusted the positive comments I read here before we rented a place through Spencer Munson in July. Don't make the same mistake as our experience with them has been nothing but a DISASTER! When we viewed the property, we noticed there were some maintenance needed to be done ... Read Full Review

Bought a property through mark and anni who helped push things through to exchange quickly. Always available and very ... Read Full Review

We chose Spencer Munson for firstly letting our property and then the sale. The process on both the sale and the two year let was extremely clear and efficient from start to finish, Anni dealt with any concerns our tenants had and fed through to us with solutions and assistance whenever needed. But ... Read Full Review

The guys were fantastic and took the stress out of moving, very professional and friendly. We dealt with Carol and Anni and it was a pleasure from start to finish, thank you ... Read Full Review

We were eager to quickly get into our new home and the agents at Spencer Munson helped to liaise with all parties to get the process move forward as quickly as possible. They also have a lot of local area knowledge which helped to answer quick questions that the solicitor would have taken days to ... Read Full Review

To Annie, Chris and all the team, thank you all so much for helping us achieve our dream of moving in a such a lovely area like Buckhurst Hill.Can't believe it's been done so quickly. The support we received was exceptional. What could have been a stressful time was actually very smooth. ... Read Full Review

I was pleased with the level of service and clear communication from the outset. It would have been beneficial if we received better information on the resident parking permit system and advice on this in advance of moving ... Read Full Review

Great help and support from the beginning of the process and throughout. Got everything we asked for sorted out quickly and effortlessly. Would definitely ... Read Full Review

The whole experience, from start to finish, couldn't have been any easier. We are really pleased with the level of service provided by Spencer Munson, particularly Anni which is who we spoke with the most (however, in her absence, we were helped by her collegues who didn't hesitate to assist us). ... Read Full Review

Thank you to Anni, Mark and the gentleman that took me to view the properties really helpful and friendly staff easy to talk to by email or phone call. The properties I went to view were all in good condition and the fees are reasonable. The only negative would be the 3rd party reference agency ... Read Full Review

Very effective and efficient service. I was kept in the loop at every stage and am reassured that my property is being safely managed. I would most definitely ... Read Full Review

I have found the service to be excellent by Anni and she has been professional and has answered any queries in a timely manner. I would recommend Anni to ... Read Full Review

Great estate agents, moving and process was smooth and if there was a hiccup it was sores immediately. Would 100% recommend, Anni was great in keeping us in the loop and the next stages up until the move which was great! Office staff were also very helpful when other agents were not available and ... Read Full Review

Great service helped every step of the way, especially Annie who was very efficient and organised and made the pre tenancy very smooth and un problematic ... Read Full Review

We confirm that we received excellent service from all members of the Loughton Branch and would have no hesitation in continuing the relationship in the ... Read Full Review

The service we have received for this new tenancy has been exceptional. Both Anni and Amanda have gone above and beyond to get our tenants in and a number of improvements / works completed beforehand. They have been prompt, followed up on every one of our queries and requests and what has been ... Read Full Review

We've had a pleasant experience with the agency. Very efficient in communication. Always very welcoming and done their best to get us what we wanted and the extras we asked for. The whole process has been very smooth; from viewing the property to scheduling a second appointment, to getting our ... Read Full Review

Team were fantastic,special mention for Sarah also, in putting together the transaction, dealing with all of the papers and communicating really clearly and quickly throughout. Thanks guys to all of ... Read Full Review

I always use Spencer Munson as they are very efficient, very amenable and always willing to go the extra mile. What's more, I have always had quality tenants from them. They are great value for money for the service you ... Read Full Review