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Hayley

4.5/5, 22 Reviews
91% Recommended

100% sales valuation accuracy

99% letting valuation accuracy

100% sales fee satisfaction

99% letting fee satisfaction

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About Hayley

Branch Manager at Cowell & Norford

106 Yorkshire Street,Rochdale
Lancashire
OL16 1JY
01706 860444
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We were very happy with the ...

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5 Star Review
UserName

Hayley

By : 'Lisa'
Services : Online Auctions
Would you recommend ? : Yes
Postcode : OL11

24 Sept 2024
People found this helpful0

We were very happy with the service provided by Cowell & Norford. In particularly Hayley was fantastic and went above and beyond to help us complete on our sale. Nothing was too much trouble and I would highly recommend using this estate ... Read Full Review

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Outstanding service managing ...

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5 Star Review
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Hayley

By : 'Declan'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : OL16

2 Aug 2024
People found this helpful0

Outstanding service managing the rentals and sales of my properties - I'm especially impressed with Hayley and Jonny, who have been lovely to work with and who have done a fabulous ... Read Full Review

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Highly ...

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5 Star Review
UserName

Hayley

By : 'David'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : OL16

22 Mar 2024
People found this helpful0

The sale of our property and the purchase of our new property, was handled brilliantly by Christina and Hayley from start to finish. They kept in regular contact with us. This is the second time we have used Cowell and Norford and highly ... Read Full Review

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We bought our current and ...

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5 Star Review
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Hayley

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Jonathan

By : 'Susan'
Services : Sales( As a Vendor )
Sold price : £210000
Would you recommend ? : Yes
Postcode : OL16

13 Aug 2021
People found this helpful0

We bought our current and previous home with the help of the Milnrow Team. We couldn’t thank Both Haley and Johnny more. They had the patience to deal with our changing wishes and both worked professionally, always getting back to us when they said they would. They are both down to earth ... Read Full Review

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Cowell Norford Milnrow acted ...

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5 Star Review
UserName

Hayley

By : 'Michael'
Services : Sales( As a Vendor )
Sold price : £115000
Would you recommend ? : Yes
Postcode : OL16

19 Jan 2020
People found this helpful0

Cowell Norford Milnrow acted on the Sale of our property, I am not at all surprised that they have won a national award for being the best Estate Agent as they have helped us endlessly not just on the sale but on the purchase of our new home. I would be more than happy to recommend Jonny and Hayley ... Read Full Review

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Positive ...

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5 Star Review
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Hayley

By : 'James'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : OL12

27 Sept 2018
People found this helpful0

I found that the staff at Cowell and Norford were a pleasure to deal with. I felt that the staff were emphatic and had a good value base. I did not doubt that they were acting in my best interest ... Read Full Review

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We found the Milnrow branch ...

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5 Star Review
UserName

Jonathan

UserName

Hayley

By : 'MARNEY...'
Services : Sales( As a Buyer )
Sold price : £130000
Would you recommend ? : Yes
Postcode : OL16

5 Sept 2017
People found this helpful0

We found the Milnrow branch of Cowell & Norford to be Extremely helpful and friendly.We were guided through our purchase beautifully by Hayley who advised us on many aspects of the process...Also Jonny did a great job of keeping us up to date with all the developments and was always available ... Read Full Review

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By : Laura harrop

5 Sept 2017

Thank you for your review Marney, it's great to hear Hayley and Jonny are doing such a sterling job. It's lovely to ...

Very professional ...

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5 Star Review
UserName

Hayley

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Jonathan

By : 'Billy'
Services : Sales( As a Vendor )
Sold price : £235
Would you recommend ? : Yes
Postcode : OL15

4 Aug 2017
People found this helpful0

Very professional enthusiastic and felt we were kept up to date every step of the way our future is almost complete a big big thank ... Read Full Review


Comments on Agent Fees

Good

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By : Laura Harrop

4 Aug 2017

Hi Billy and Michele, thank you for your review, it's great to hear the team at Milnrow are being so helpful. Good Luck with your new home, ...

The customer service received ...

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5 Star Review
UserName

Jonathan

UserName

Hayley

By : 'Lesley'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : OL16

4 Aug 2017
People found this helpful0

The customer service received was excellent. We were kept up to date with properties coming onto the market. Viewings at our property were handled very professionally. Very pleased with the service and would recommend these ... Read Full Review

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By : Laura Harrop

4 Aug 2017

Hi Lesley, Thank you for the feedback, its great to hear our Milnrow Team are doing so well. Really appreciate your comments. ...

Amazing service from the off! ...

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5 Star Review
UserName

Hayley

UserName

Jonathan

By : 'SallyB'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : OL16

22 Jun 2017
People found this helpful0

Amazing service from the off! Flexible appointment times for viewings, prompt and informative. Great advice on the buying procedure and all the right contacts have made my buying experience smooth, simple and dare I say... enjoyable! Not to mention the speed: one month from viewing to contract. ... Read Full Review

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By : Laura harrop

22 Jun 2017

Hi Sally, Thank you for taking the time to write a review for Hayley at our Milnrow office. I'm so trilled you've had such a good experience. We all wish you well in your new home. ...

Johnny has been extremely ...

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5 Star Review
UserName

Jonathan

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Hayley

By : 'Paul'
Services : Sales( As a Buyer )
Sold price : £140000
Would you recommend ? : Yes
Postcode : OL16

22 Jun 2017
People found this helpful0

Johnny has been extremely helpful throughout the whole process, always on hand to answer any queries or offer advice. I found Johnny's positive attitude and enthusiasm towards customer care made the whole buying and selling of our property a ... Read Full Review


Comments on Agent Fees

Good

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By : Laura Harrop

22 Jun 2017

Hi Paul, Thank you for your review, its really appreciated. Hayley and Jonny over at the Milnrow office will be thrilled with your review. Good Luck with your new ...

Fantastic service Can't ...

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5 Star Review
UserName

Hayley

UserName

Jonathan

By : 'Matt'
Services : Sales( As a Vendor )
Sold price : £95000
Would you recommend ? : Yes
Postcode : OL16

9 Jun 2017
People found this helpful0

Fantastic service Can't believe they sold the house in 1 day Thanks Hayley and Jonny Matt Westward ... Read Full Review


Comments on Agent Fees

Good

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Both Hayley and Jonathan ...

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5 Star Review
UserName

Hayley

UserName

Jonathan

By : 'Christina'
Services : Sales( As a Buyer )
Sold price : £95000
Would you recommend ? : Yes
Postcode : 0L15

1 Jun 2017
People found this helpful0

Both Hayley and Jonathan have been so very professional warm , friendly and efficient. Every time I called I was given an answer either immediately or within the hour I really recommend them they make the whole process so easy. I have in the past sold a house with Hayley she is a ... Read Full Review


Comments on Agent Fees

Good enough for me

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Hayley dealt with the sale of ...

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5 Star Review
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Hayley

By : 'Stephen'
Services : Sales( As a Vendor )
Sold price : £230000
Would you recommend ? : Yes
Postcode : OL16

2 May 2017
People found this helpful0

Hayley dealt with the sale of my late brother's house and really went beyond the normal service we could expect. As well as getting an early sale, based closely on a realistic valuation, (we sold it for �30k more than the lowest valuation and �5k more than the closest valuation from ... Read Full Review


Comments on Agent Fees

Competitive and good value.

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Francesca went above and ...

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5 Star Review
UserName

Hayley

By : 'Victoria'
Services : Sales( As a Buyer )
Sold price : £115000
Would you recommend ? : Yes
Postcode : OL16

14 Dec 2015
People found this helpful2

Francesca went above and beyond to find me a property and to get me in the property as soon as possible after my first purchase fell through, she even worked extremely hard on the first property too. She recognised I was under alot of stress and she put me at ease all the time and did her upmost to ... Read Full Review

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By : The PixieGirl

15 Dec 2015

Victoria Butterworth reviewing Cowell-Norford's Francesca Butterworth? How unbiased. ...

My brother Mervyn and his ...

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1 Star Review
UserName

Hayley

By : 'Dennis'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : BB11

4 Dec 2015
People found this helpful5

My brother Mervyn and his wife Margaret were separated when they put their property on the market with Cowell and Norford in October 2014, they have since been divorced after 43 years. Mervyn my brother suffers with long term mental health problems and struggles to get by on a day to day basis. I ... Read Full Review


What agent could do to change your mind?

They need to learn to listen to the client without reacting so defensivly - they also confuse "straight talk" with being aggresive. I have been in commercial business for over 30 years and have deat with govement contracts and large companies and I am sorry to say I have never come accross such unproffesionalism

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Truly terrible customer ...

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1 Star Review
UserName

Hayley

By : 'Adam'
Services : Sales( As a Buyer )
Sold price : £118750
Would you recommend ? : No
Postcode : OL12

2 Feb 2015
People found this helpful5

Truly terrible customer service. I was lied to from start to finish, I placed an offer the 15 Novemeber and was told by Francesca that I should be in before Christmas as the property was empty. I was also advised to use their solicitor as it would be quicker as they 'have a working ... Read Full Review


What agent could do to change your mind?

Answer my complaint. Acknowledge and respond to numerous queries that were made, and ignored throughout the sales process.

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Hayley, assisted in my sale ...

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5 Star Review
UserName

Hayley

By : 'Paul'
Services : Sales( As a Vendor )
Sold price : £192000
Would you recommend ? : Yes
Postcode : OL12

30 Nov 2014
People found this helpful1

Hayley, assisted in my sale and purchase. I cannot fault Hayley in any way, in fact the absolute opposite. She was fantastic and so supportive. Helping out every step of the way. There were many difficulties, especially with the solicitor. She never failed to impress, and showed me how professional ... Read Full Review

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I recently purchased a house ...

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4 Star Review
UserName

Danielle

UserName

Hayley

By : 'Carla'
Services : Sales( As a Buyer )
Sold price : £275000
Would you recommend ? : Yes
Postcode : OL16

8 Oct 2014
People found this helpful0

I recently purchased a house through Cowell & Norford that turned out to be longer and more complicate than expected. Throughout the purchase I was kept informed of updates and information by Danielle. I would often ring the office a couple of times a week and never got the impression i was ... Read Full Review

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Cowell & Norford, Milnrow ...

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5 Star Review
UserName

Hayley

By : 'Bob'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : OL15

30 Sept 2014
People found this helpful0

Cowell & Norford, Milnrow office, have been excellent from start to finish and their star is Hayley! Great communication and feedback throught the marketing and sale of our house in Littleborough. We would not hesitate in recommending this agent for their professional yet friendly ... Read Full Review

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