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Diana

4.8/5, 53 Reviews
100% Recommended

80% sales valuation accuracy

83% letting valuation accuracy

0% sales fee satisfaction

93% letting fee satisfaction

Staff picture
About Diana

Lettings Manager at Outlook Property

St. Johns House, 2 Romford Rd,London
Greater London
E15 4BF
020 8221 4444
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Diana is Lettings Manager at our vibrant Walthamstow office. Her role is to oversee a team of skilled lettings professionals and work closely with Landlords with various size portfolios. After gaining significant experience in the Hospitality and Customer Service sectors Diana joined Outlook where she has helped
many Landlords and Tenants make their moving experience as easy as possible. Diana has worked in the East London area for more than 4 years and during this time qualified and became a member of The Association of Residential Letting Agents (ARLA). This combined with her great local knowledge helps Diana build lasting relationships with all of her clients. Diana is passionate for her work and feels excited working within an ever changing area of London. Diana is dedicated to providing the best customer service available and her staff are likeminded people. Diana prides herself on providing quality honest advice and supporting her staff through their career development. Outside of work Diana enjoys running and travelling.
Contact Us
I used Outlook to find ...

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5 Star Review
UserName

Gergana

UserName

Diana

By : 'Dimitar'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : E4

11 May 2022
People found this helpful0

I used Outlook to find property for rent and it was by far the best experience of a property I have had. From start to finish, it took just 1 weeks. Diana and Gergana was exceptional and really helped the whole process along. Highly recommended – 5 ... Read Full Review

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My partner and I were looking ...

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5 Star Review
UserName

Vasco

UserName

Diana

By : 'Ines'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : E17

28 Apr 2020
People found this helpful0

My partner and I were looking for our first flat together. After weeks of search and not being able to find anything suitable within our budget,Vasco ensured us that he would find our dream flat and he absolutely did. He took the time to listen and understand our requirements and made the visits a ... Read Full Review

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Fantastic customer service ...

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5 Star Review
UserName

Diana

UserName

Vasco

By : 'Miss'
Services : Letting( As a Tenant )
Rent PCM : £1025
Would you recommend ? : Yes
Postcode : E17

14 Feb 2020
People found this helpful0

Me and my Husband have just moved from Turkey to London. Vasco and Diana were really amazing helping us looking for a property to rent. Vasco was tireless in helping us to get all the documents needed and to successfully conclude referencing and to move into this flat. I am so happy we now ... Read Full Review

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We have been looking to rent ...

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5 Star Review
UserName

Vasco

UserName

Diana

By : 'Liliana'
Services : Letting( As a Tenant )
Rent PCM : £1025
Would you recommend ? : Yes
Postcode : E17

22 Nov 2019
People found this helpful1

We have been looking to rent a property with Outlook for about 3 months , Vasco and Diana really helped to find the property that we were looking for. They were always exceptional with their service ... Read Full Review

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A friendly, professional and ...

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5 Star Review
UserName

Vasco

UserName

Diana

By : 'Samir'
Services : Letting( As a Tenant )
Rent PCM : £1500
Would you recommend ? : Yes
Postcode : E17

8 Nov 2019
People found this helpful1

A friendly, professional and attentive agency that have been helpful through the process from viewings through to tenancy. I would recommend Outlook Property for a number of reasons namely as I have found them to be very genuine which is rather a unique trait to hold (in my experience of letting ... Read Full Review

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A grateful ...

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5 Star Review
UserName

Diana

UserName

Vasco

By : 'Angelina'
Services : Letting( As a Tenant )
Rent PCM : £1200
Would you recommend ? : Yes
Postcode : E17

28 Oct 2019
People found this helpful1

The Walthamstow team , particularly Vasco and Diana, was extremely friendly, caring and helpful and did their utmost to help me find a new home. Thank you from the bottom of my ... Read Full Review

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I had wonderful experience ...

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5 Star Review
UserName

Diana

By : 'Shamim'
Services : Letting( As a Owner )
Rent PCM : £1600
Would you recommend ? : Yes
Postcode : E17

23 Aug 2019
People found this helpful2

I had wonderful experience Especially Diane, she is extremely attentive consultant I would recommend Diane within this organisation We are currently letting our property through ... Read Full Review

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I'm very happy that ...

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5 Star Review
UserName

Diana

By : 'Selma'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : E48D

4 Jan 2019
People found this helpful0

The most sweet and lovely agent that someone could find, very professional and serious in her job. I would recommend her to ... Read Full Review


Comments on Agent Fees

GOOD

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Good ...

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5 Star Review
UserName

Diana

UserName

John

By : 'ROSS'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : E17

20 Dec 2018
People found this helpful0

The agent set up a good environment and was promptly ready to reply to ask the questions we had making the process clear and doubt free. Nice person and accessible ... Read Full Review

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Very ...

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4 Star Review
UserName

Diana

By : 'Andyfleming'
Services : Letting( As a Owner )
Rent PCM : £1400
Would you recommend ? : Yes
Postcode : E17

20 Dec 2018
People found this helpful0

I let my flat in Walthamstow through Outlook. Diana, as my main contact, was very friendly, open, honest and professional. It was an absolute pleasure dealing with her. Where her colleague George had to step in, he was quick to reply to all my queries. Outlook did an efficient and professional job ... Read Full Review


Comments on Agent Fees

Good. I negotiated and they were happy to oblige. About right for the market rate and the service they provide. You might find cheaper but you’d be dealing with cowboys.

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Good ...

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5 Star Review
UserName

Diana

By : 'Geri'
Services : Letting( As a Tenant )
Rent PCM : £1100
Would you recommend ? : Yes
Postcode : E17

31 Mar 2018
People found this helpful0

Outlook Walthamstow their team is responsive and always try to help.I will recommend for anyone who want to rent a flat or house.They advise and help to find a suitable ... Read Full Review


Comments on Agent Fees

Good

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Excellent support and the ...

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5 Star Review
UserName

Gintare

UserName

Diana

By : 'Mark'
Services : Letting( As a Tenant )
Rent PCM : £750
Would you recommend ? : Yes
Postcode : IG8

13 Feb 2018
People found this helpful0

Excellent support and the move was made really easy and straightforward. Any questions were answered promptly. Could not recommend highly ... Read Full Review


Comments on Agent Fees

Slightly higher than I've been quoted from other agents but the service was good.

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Gintare Pelutyte and Diana ...

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5 Star Review
UserName

Gintare

UserName

Diana

By : 'László'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : E17

11 Nov 2017
People found this helpful0

Gintare Pelutyte and Diana Mutafova helped me to sort out my flat I moved in and I am absolutely satisfied with both of them. Really helpful and nice people, I couldn't ask for more. The whole process was fast and efficient. Any question I had, they replied in an instant and I felt like they ... Read Full Review

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Couldn't be happier with the ...

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5 Star Review
UserName

Diana

By : 'Alex'
Services : Letting( As a Tenant )
Rent PCM : £1450
Would you recommend ? : Yes
Postcode : E17

28 Sept 2017
People found this helpful0

Couldn't be happier with the service and Diana was great - it's a fantastic place and getting it was easy and painless and I am very happy. I've lived in a half dozen places in London over the years and this was by far the easiest process. Thank you : ... Read Full Review


Comments on Agent Fees

Perfectly standard fees, nothing more or less than what's out there but the service was superb.

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We would like to thank you ...

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5 Star Review
UserName

Diana

By : 'Katarzyna'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : E17

12 Jul 2017
People found this helpful0

We would like to thank you Vilena for everything!!!! We are very happy about her job. She is very professional and helpful. All the time if we had other questions, she answered us and help us if we have any problems. Thank you so much Vilena for your help and support! ... Read Full Review


Comments on Agent Fees

Good

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Diana has been very helpful ...

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5 Star Review
UserName

Diana

By : 'James'
Services : Letting( As a Tenant )
Rent PCM : £2000
Would you recommend ? : Yes
Postcode : E17

27 Jun 2017
People found this helpful0

Diana has been very helpful and easy to reach throughout the process of finding and securing my new house! Communication was clear from the outset, which made a potentially complicated situation super clear from the off. Can't be faulted really, and the odd follow-up email checking in was a really ... Read Full Review


Comments on Agent Fees

About standard for the area in my opinion.

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This 2 girls are the best to ...

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5 Star Review
UserName

Diana

By : 'Alin'
Services : Letting( As a Tenant )
Rent PCM : £1350
Would you recommend ? : Yes
Postcode : E17

26 Jun 2017
People found this helpful0

This 2 girls are the best to help you get one property. Very happy with everything about how she help me to get my ... Read Full Review


Comments on Agent Fees

Good

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My first contact with Outlook ...

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5 Star Review
UserName

Diana

By : 'Merce1210'
Services : Letting( As a Owner )
Rent PCM : £1075
Would you recommend ? : Yes
Postcode : E17

15 May 2017
People found this helpful0

My first contact with Outlook was as a walk-in seeking advice on property in the area. Their attitude and approach led me to go back to them when the time came to let my property and they have been efficient, knowledgeable, low-pressure and patient. Very happy with the team and their ... Read Full Review


Comments on Agent Fees

Competitive.

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Very polite, patient and ...

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5 Star Review
UserName

Diana

By : 'Anon'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : E17

26 Apr 2017
People found this helpful0

Very polite, patient and understanding. A really knowledgeable and friendly agent who was available and honest throughout the process. I would definitely work with Vilena again. She made the process seamless and at times; ... Read Full Review


Comments on Agent Fees

Agents fees were average. Considering the circumstances of my move and as I have stayed with the same agency. I had expected a discount.

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We were provided with all the ...

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4 Star Review
UserName

Diana

By : 'Iliya'
Services : Letting( As a Tenant )
Rent PCM : £1300
Would you recommend ? : Yes
Postcode : E17

18 Apr 2017
People found this helpful0

We were provided with all the information we needed and our paperwork was done as fast as possible. I am highly satisfied of the services of the people who served us in Outlook ! Thanks A lot and keep up the good ... Read Full Review

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