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Haydn
5/5, 117 Reviews
98% Recommended
98% sales valuation accuracy
99% letting valuation accuracy
99% sales fee satisfaction
99% letting fee satisfaction
About Haydn
Managing Director and Partner at Complete Estate Agents
18 Church Street,RugbyWarwickshire
CV21 3PU 01788 550800
I started in the property industry in 1986 with a large corporate estate agency chain in Towcester where I began as a trainee negotiator. Progressed and moved to their Daventry office and became a senior negotiator and then moved to Rugby in 1988 as a branch manager for a franchised estate agency. Became a partner
in that Estate Agency firm in Rugby 1990 and grew the business to approximately 150 staff with the opening of the Coventry office. After leaving the large independent I was headhunted and took a consultancy role in Warwick for a successful independent firm of estate agents turning around an office that had previously been losing money and market share. After several months and increasing the branch turnover and market share gave me the desire to set up Complete Estate Agents. Formed Complete in February 2005 and moved to 18 Church Street in Feb 2006. Complete Estate Agents opened in Leamington Spa and then Coventry City Centre. I have 3 amazing children Natalie , Ryan and Oliver and Pablo the Puggle who all keep me young and on my toes. Hobbies are Travel , Football, Cycling, Gym, Golf and Coking. My gorgeous wife Joanne puts up with me and the long hours that I work.
Latest Reviews
Margaret Wright
Nanette Debruyne
Performance Statistics
| Services | Valuation | Fees | Vendors/Landlords | Buyers/Tenants |
|---|---|---|---|---|
| Sales | 98% | 99% | 100% | 100% |
| Lettings | 99% | 99% | 100% | 100% |
Latest Properties
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Andrew @complete was superb ...
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5 Star Review
Haydn
Jess
By : 'Angela'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : CV22
15 Jul 2023
People found this helpful0
Andrew @complete was superb from start to finish. He went above and beyond to help us through the selling process. At times it was stressful due to the market conditions and the issues we had with a previous letting agent. I would thoroughly recommend Complete Estate Agents and especially ... Read Full Review
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Angela said about Complete Estate Agents
Services : Sales( As a Vendor )Date: 15th Jul 2023
Andrew @complete was superb from start to finish. He went above and beyond to help us through the selling process. At times it was stressful due to the market conditions and the issues we had with a previous letting agent. I would thoroughly recommend Complete Estate Agents and especially Andrew.
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The process is soo simple and ...
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5 Star Review
Haydn
Jess
By : 'Aman'
Services : Letting( As a Tenant )
Rent PCM : £750
Would you recommend ? : Yes
Postcode : CV21
4 Jul 2023
People found this helpful0
The process is soo simple and easy and the team is very polite they guide me when i need any help i really thankful for them and very glad to have my new ... Read Full Review
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Aman said about Complete Estate Agents
Services : Letting( As a Tenant )Date: 4th Jul 2023
The process is soo simple and easy and the team is very polite they guide me when i need any help i really thankful for them and very glad to have my new home.
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Five stars for Complete ...
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5 Star Review
Gareth
Haydn
By : 'David'
Services : Letting( Property Management )
Would you recommend ? : Yes
Postcode : CV23
30 Jun 2023
People found this helpful0
Gareth and his team have managed our property in Rugby for nearly 14 years and in all that time they have been the absolute best lettings agency we have dealt with. Always making sure they manage with the best interests of landlords such as myself in mind and also just as important, looking after ... Read Full Review
Comments (0) Report abuseGareth and his team have managed our property in Rugby for nearly 14 years and in all that time they have been the absolute best lettings agency we have dealt with. Always making sure they manage with the best interests of landlords such as myself in mind and also just as important, looking after the best interests of the tenants they identify to rent our property.
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David Kentish said about Complete Estate Agents
Services : Letting( Property Management )Date: 30th Jun 2023
Gareth and his team have managed our property in Rugby for nearly 14 years and in all that time they have been the absolute best lettings agency we have dealt with. Always making sure they manage with the best interests of landlords such as myself in mind and also just as important, looking after the best interests of the tenants they identify to rent our property.
Response to all matters is swift, effective, performed with professionalism and a caring attitude. If you are looking as a landlord to rent out a property or you are looking to rent a property, then I highly recommend that you contact Gareth at Complete Lettings.
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Stress free purchase and ...
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5 Star Review
Haydn
Jess
By : 'Margaret'
Services : Online Auctions
Would you recommend ? : Yes
Postcode : CV22
30 Apr 2023
People found this helpful0
Buying and selling through Complete was stress free, all done and dusted within 3 months of accepting an offer on our property. The team are very professional but they haven't lost the personal ... Read Full Review
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Margaret Wright said about Complete Estate Agents
Services : Online Auctions( )Date: 29th Apr 2023
Buying and selling through Complete was stress free, all done and dusted within 3 months of accepting an offer on our property. The team are very professional but they haven't lost the personal touch.
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I had the great pleasure of ...
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5 Star Review
Haydn
Jess
By : 'Debra'
Services : Sales( As a Buyer )
Sold price : £244000
Would you recommend ? : Yes
Postcode : CV21
10 Mar 2023
People found this helpful0
I had the great pleasure of meeting Andrew Smith from Complete, when he showed me around the property. When asked questions he answered them all and told me all about the bungalow from ground floor up to the loft. He made it so easy I put in a offer straight away. Thanks Andrew for making our ... Read Full Review
Comments (0) Report abuseI had the great pleasure of meeting Andrew Smith from Complete, when he showed me around the property.
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Debra said about Complete Estate Agents
Services : Sales( As a Buyer )Date: 10th Mar 2023
I had the great pleasure of meeting Andrew Smith from Complete, when he showed me around the property.
When asked questions he answered them all and told me all about the bungalow from ground floor up to the loft. He made it so easy I put in a offer straight away.
Thanks Andrew for making our move so easy your a star. Will definitely recommend you at Complete.
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The whole experience we found ...
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5 Star Review
Haydn
Jess
By : 'Nanette'
Services : Sales( As a Buyer )
Sold price : £178000
Would you recommend ? : Yes
Postcode : CV23
3 Feb 2023
People found this helpful0
The whole experience we found was extremely stressful. This however was due to our solicitor and not Andrew who we found was very professional and helped us through the process. This was our first move in 37 years. The purchase part of the move was simple compared with the selling. We bought a ... Read Full Review
Comments (0) Report abuseThe whole experience we found was extremely stressful. This however was due to our solicitor and not Andrew who we found was very professional and helped us through the process. This was our first move in 37 years. The purchase part of the move was simple compared with the selling.
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Nanette Debruyne said about Complete Estate Agents
Services : Sales( As a Buyer )Date: 3rd Feb 2023
The whole experience we found was extremely stressful. This however was due to our solicitor and not Andrew who we found was very professional and helped us through the process. This was our first move in 37 years. The purchase part of the move was simple compared with the selling.
We bought a park home which we love. The only thing I would say is that the rules on buying a park home need to be clarified. We had thought the seller paid to the park owner 10% of the purchase price when in fact it was down to us. This was not clear to any of the parties involved.
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Excellent company, especially ...
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5 Star Review
Haydn
By : 'Hannah'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : CV21
14 Nov 2022
People found this helpful1
I can't recommend Complete enough, in particular Esther. From the moment I first made contact with her she was extremely friendly and professional. Our sale/purchase took a long time and was very stressful (all due to our Conveyancer) and I'm so thankful to have had Esther at the end ... Read Full Review
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Hannah Wallace said about Complete Estate Agents
Services : Sales( As a Vendor )Date: 14th Nov 2022
I can't recommend Complete enough, in particular Esther. From the moment I first made contact with her she was extremely friendly and professional. Our sale/purchase took a long time and was very stressful (all due to our Conveyancer) and I'm so thankful to have had Esther at the end of the phone when I needed reassurance or advice! Communication was excellent and it was just a really pleasant experience to deal with Complete. Thanks again, Esther
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Complete were excellent and ...
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5 Star Review
Haydn
Jess
By : 'Sarah'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : CV21
24 Oct 2022
People found this helpful1
Complete were excellent and made sure our purchase went through, even though we had lots of hold ups on our side which meant it took a really long time. Esther was great at keeping everything moving and making sure everyone was doing what they should be. She liaised brilliantly with our solicitor, ... Read Full Review
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Sarah said about Complete Estate Agents
Services : Sales( As a Buyer )Date: 23rd Oct 2022
Complete were excellent and made sure our purchase went through, even though we had lots of hold ups on our side which meant it took a really long time. Esther was great at keeping everything moving and making sure everyone was doing what they should be. She liaised brilliantly with our solicitor, mortgage broker and lender to make sure we got the purchase completed - thank you!
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Would not recommend or have ...
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1 Star Review
Haydn
By : 'Adam'
Services : Sales( As a Buyer )
Would you recommend ? : No
Postcode : CV23
10 Oct 2022
People found this helpful3
Would not recommend or have anything to do with this estate agents again. I complained due to poor business practices and a failure to follow the estate agent code with regards to purchasing a property. Once you purchase a property be prepared for long delays, a lack of communication and ... Read Full Review
Comments (3) Report abuseWould not recommend or have anything to do with this estate agents again.
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Adam Bowen said about Complete Estate Agents
Services : Sales( As a Buyer )Date: 9th Oct 2022
Would not recommend or have anything to do with this estate agents again.
I complained due to poor business practices and a failure to follow the estate agent code with regards to purchasing a property.
Once you purchase a property be prepared for long delays, a lack of communication and dishonesty. The business owner, *- states he welcomes an independent review by the Property Ombudsman however then doesn't comply with their ruling and ignores them. He is completely unreasonable, arrogant and unprofessional.
* doesn't have any insight when it comes to complaints management or compliance
The complaint was partially upheld by the Ombudsman, however * failed to comply with them in terms of paying me compensation for their shortfalls resulting in the threat of a referral to the compliance committee from the Property Ombudsman herself.
He did eventually pay what was owed after this threat by the Property Ombudsman.
Save yourself the hassle and pick a reputable estate agent which follows the code, not one that is incompetent.
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By : Haydn Yemm MNAEA
12 Oct 2022As a business owner we have a right to reply and put the full facts of this so called complaint from Mr Adam Bowen. Mr Bowen has chosen to make it personal in stating that Haydn Yemm is ...
Amazing ...
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5 Star Review
Haydn
By : 'John'
Services : Sales( As a Buyer )
Sold price : £450000
Would you recommend ? : Yes
Postcode : NN6
27 Sept 2022
People found this helpful1
We bought our dream home that was being marketed by Complete. Esther was our primary point of contact and we found her to be professional and courteous throughout. The entire process extended over SIX months, and whilst the delays were almost entirely due to the inexperience and poor attitude of ... Read Full Review
Comments (0) Report abuseWe bought our dream home that was being marketed by Complete. Esther was our primary point of contact and we found her to be professional and courteous throughout.
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John J said about Complete Estate Agents
Services : Sales( As a Buyer )Date: 26th Sep 2022
We bought our dream home that was being marketed by Complete. Esther was our primary point of contact and we found her to be professional and courteous throughout.
The entire process extended over SIX months, and whilst the delays were almost entirely due to the inexperience and poor attitude of our conveyancing solicitor, Esther and the team maintained a positive approach and got us over the line.
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House ...
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5 Star Review
Haydn
By : 'AWB'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : CV21
26 Sept 2022
People found this helpful3
I sold my house and was very happy with Esther and her team. She was always prompt in her communication and very helpful along the way. Certainly would recommend the Complete ... Read Full Review
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AWB said about Complete Estate Agents
Services : Sales( As a Vendor )Date: 25th Sep 2022
I sold my house and was very happy with Esther and her team. She was always prompt in her communication and very helpful along the way. Certainly would recommend the Complete team.
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We bought our property ...
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5 Star Review
Haydn
By : 'Complete'
Services : Online Auctions
Would you recommend ? : Yes
Postcode : CV22
20 Sept 2022
People found this helpful2
We bought our property through complete and had an amazing service from them. Excellent work done, Esther was extremely helpful even after purchase. She was very patient and also forceful in pushing through the whole process. We strongly recommend them to anyone who needs their ... Read Full Review
Comments (0) Report abuseWe bought our property through complete and had an amazing service from them. Excellent work done, Esther was extremely helpful even after purchase. She was very patient and also forceful in pushing through the whole process.
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Complete Estate Agents said about Complete Estate Agents
Services : Online Auctions( )Date: 19th Sep 2022
We bought our property through complete and had an amazing service from them. Excellent work done, Esther was extremely helpful even after purchase. She was very patient and also forceful in pushing through the whole process.
We strongly recommend them to anyone who needs their services.
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Completely ...
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5 Star Review
Gareth
Haydn
By : 'Parakrama'
Services : Letting( As a Owner )
Rent PCM : £1295
Would you recommend ? : Yes
Postcode : CV21
14 Sept 2022
People found this helpful2
Excellent service provided by Gareth & his team, we find them to be continuously helpful, prompt & knowledgeable. Please keep up the good ... Read Full Review
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Parakrama Galhena said about Complete Estate Agents
Services : Letting( As a Owner )Date: 13th Sep 2022
Excellent service provided by Gareth & his team, we find them to be continuously helpful, prompt & knowledgeable. Please keep up the good work.
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Purchased 1 BTL property ...
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5 Star Review
Gareth
Haydn
By : 'Happy'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : CV21
14 Sept 2022
People found this helpful2
Purchased 1 BTL property through this team and and was happy with that service and asked Complete to look after that property. Upon purchasing my second BTL through another estate agent, my choice of managing agent was clear...it would be Complete... again. I am very happy with the service levels ... Read Full Review
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Happy Customer said about Complete Estate Agents
Services : Letting( As a Owner )Date: 13th Sep 2022
Purchased 1 BTL property through this team and and was happy with that service and asked Complete to look after that property. Upon purchasing my second BTL through another estate agent, my choice of managing agent was clear...it would be Complete... again. I am very happy with the service levels and support given by Gareth the Lettings Manager and his team. Many thanks!
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Esther and the team were ...
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5 Star Review
Haydn
By : 'Lucy'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : CV23
7 Sept 2022
People found this helpful1
Esther and the team were fantastic! They were extremely helpful and always at the end of the phone (or ... Read Full Review
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Lucy said about Complete Estate Agents
Services : Sales( As a Buyer )Date: 6th Sep 2022
Esther and the team were fantastic! They were extremely helpful and always at the end of the phone (or email)!
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great ...
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5 Star Review
Haydn
By : 'Tom'
Services : Sales( As a Vendor )
Sold price : £450000
Would you recommend ? : Yes
Postcode : CV22
31 Aug 2022
People found this helpful2
Sold our property with Complete and they were amazing. Haydn went the extra mile to get everything through and his tenacity and drive got the whole chain through in the timescale we were hoping for. we couldn't recommend them highly enough and would give more than 5 stars if it were ... Read Full Review
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Tom said about Complete Estate Agents
Services : Sales( As a Vendor )Date: 30th Aug 2022
Sold our property with Complete and they were amazing. Haydn went the extra mile to get everything through and his tenacity and drive got the whole chain through in the timescale we were hoping for. we couldn't recommend them highly enough and would give more than 5 stars if it were possible
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The process was made so easy, ...
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5 Star Review
Haydn
Haydn
By : 'Chloe'
Services : Sales( As a Buyer )
Sold price : £225000
Would you recommend ? : Yes
Postcode : CV22
31 Aug 2022
People found this helpful1
The process was made so easy, great communication and contestant updates. We are in love with our new home, thank you so much for making this ... Read Full Review
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Chloe said about Complete Estate Agents
Services : Sales( As a Buyer )Date: 30th Aug 2022
The process was made so easy, great communication and contestant updates. We are in love with our new home, thank you so much for making this happen.
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The whole process was stress ...
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5 Star Review
Jess
Haydn
By : 'Georgie'
Services : Online Auctions
Sold price : £375000
Would you recommend ? : Yes
Postcode : CV23
30 Aug 2022
People found this helpful1
The whole process was stress free. Such a pleasure to buy through. The team were extremely responsive with good ... Read Full Review
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Georgie said about Complete Estate Agents
Services : Online Auctions( )Date: 29th Aug 2022
The whole process was stress free. Such a pleasure to buy through. The team were extremely responsive with good advice.
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Instruct team ...
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5 Star Review
Haydn
By : 'Allan'
Services : Sales( As a Vendor )
Sold price : £435000
Would you recommend ? : Yes
Postcode : CV23
30 Aug 2022
People found this helpful1
Incredible service, we switched to Complete after having an appalling service from another local agent. Don't make the same mistake - Instruct team ... Read Full Review
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Allan Carter said about Complete Estate Agents
Services : Sales( As a Vendor )Date: 29th Aug 2022
Incredible service, we switched to Complete after having an appalling service from another local agent. Don't make the same mistake - Instruct team Complete!
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Complete work above and ...
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5 Star Review
Jess
Haydn
By : 'Mrs'
Services : Sales( As a Buyer )
Sold price : £286700
Would you recommend ? : Yes
Postcode : CV22
26 Aug 2022
People found this helpful1
Complete work above and beyond! We are very pleased with the service they have provided to get our very difficult sale through. 5 start ... Read Full Review
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Mrs Wan said about Complete Estate Agents
Services : Sales( As a Buyer )Date: 26th Aug 2022
Complete work above and beyond! We are very pleased with the service they have provided to get our very difficult sale through. 5 start service!
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