Susan has been very supportive when negotiating my rent increase. She got back to me quickly and we achieved the desired ... Read Full Review

I have been renting the flat for a few years. Always get help and support if needed. The flat manager very friendly and polite, good communication and they fix problems in a flat very quickly. Highly ... Read Full Review

Susan helped me secure a fair increase of the rent for my property in Edinburgh. We had a short discussion and all my points were taken on board and explained to the ... Read Full Review

Excellent customer service from Susan Ryles. Replied to my emails and actioned my concerns immediately. Five stars all the way. ... Read Full Review

Thank you Susan for all your help with our rent review. Your support was both informative and timely. Kind regards, ... Read Full Review

Dealing with this agency and specifically Susan is great. They have always been working hard to keep both the landlord and the client happy. Highly ... Read Full Review

I've always been delighted with Braemore, and have used the company for many years. I would thoroughly recommend it to ... Read Full Review

When Braemore took over from my previous agent, Clicklet, initially I was not very happy, but I am pleased to say that my fears have not been founded and I would be happy to recommend this agency to anyone. They have dealt with my flats and one sale in a very professional, polite and efficient ... Read Full Review

I made an enquiry about changes to our rent and Susan responded in a timely and helpful manner. Braemore is the best agency I have rented a property from in ... Read Full Review

Susan provided excellent customer service during a recent change of tenancy. In order to ensure a new move in date was able to proceed my new agents required a reference from Braemore to be forwarded to them asap. Thanks to Susan's swift actions the reference was forwarded within minutes of ... Read Full Review

Very helpful and speedy when I asked for reference for a new landlord. She explained the process clearly and was able to understand and deal with my questions ... Read Full Review

Very proactive in managing my rental properties. Quick response if there is any issue and questions from me. Professional service that I believe I can really count ... Read Full Review

Susan has been extremely professional in her correspondence with me, thoroughly understanding my needs whilst meeting those of her client too. Thank you ... Read Full Review

Susan responded quickly in a friendly manner to my e-mails. This resolved the issue and she proactively followed this up in the days that ... Read Full Review

Overall I'm very happy with the service and understanding of landlord needs. The inspection service of the property covers all issues leaving me as the landlord, satisfied that the property is bring looked ... Read Full Review

Very please, any problems I have are always listened to and dealt with to a high standard, was very very pleased with Susan's correspondence and agreement and compromise easily reached over a rent increase. Gary has also always been a good property manager and helpful and quick responses, ... Read Full Review

I received an email from Susan informing me that my rent was being increased. I contacted her to explain my current financial situation and ask her to liaise with my landlord to see if the increase could be reviewed. Susan was attentive and showed an understanding of my situation - she contacted my ... Read Full Review

Just like to thank Susan for the prompt and professional response to the query in relation to my tenancy. She's managed to put the faith back that its not just one way traffic when it comes to issues with your ... Read Full Review

My experience with baremore more than tow years. Thaey are organized and helpful. Alse they have immediate response for our needs. I would appreciate their hard working and ... Read Full Review

Susan Ryles was extremely helpful and help us a lot with a rent increase proposal from our landlord. I must said that I was hopeless to make the landlord to change his mind, but she manage to convince ... Read Full Review