“Dishonest agent took away landlord's money.My tenant's contract terminated ......”
1 Star Review
Jun 21,2021
By:
'Phyllis'
Jun 21,2021
Branch: Birmingham, 4a Albany Road
Services: Lettings (as a Landlord)
Would you recommend?: No
Postcode: B1
Branch: Birmingham, 4a Albany Road
Lettings (as a Landlord)
Postcode: B1
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Dishonest agent took away landlord's money.
My tenant's contract terminated and left my property in April this year due to rent arrears for 4 months, stolen some of my furniture, left my property very dirty and without returning any property keys. Due to these reasons, although this agent promised to refund the tenant's deposit to me in 3 days, but faked a story to have returned the deposit to my bank account by international payment (but from day 1, they simply transferred GBP into my bank account in UK). Confirmed by HSBC UK, no one can make any international payment by using their Saving account. Instead, they must use the IBAN and swift code for international payment, but I have NEVER give them these information. They are also very irresponsible, impolite and then ended up the conversation. Although I addressed the emails to their Directors, but they NEVER reply a word on this matter.
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