97% lettings valuation accuracy
98% lettings fee satisfaction
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Apr 07,2024
Apr 07,2024
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The best letting agency .Evergreen was recommended from a close friend who was extremely happy with them , from the first meeting with the lovely welcoming lady Denies I felt that my home will be in a safe hand , Denies , Vili and all the other staff are very professional , helpful whenever I call or need them always available and they respond quickly . I had two properties with them and I am so happy that they deal with them as their home, any problem they sort it quickly. Denies and the others are so welcoming, helpful, well mannered, you feel as family with them, they look after the guests very well. Thank you for everyone in Evergreen property management for making my life easy I managed to go for long holidays and leave my home with you . Highly recommend them
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Apr 07, 2024
Dearest Kefah, it is indeed a pleasure to look after your properties. You are a wonderful person and want only the best experience for your guests. That is a very warming trait and makes my job as property manager so much easier. So glad that you are happy with our service.
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Latest Reviews
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reviewed by 'Su'
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reviewed by 'KR'
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reviewed by 'O McIntosh'
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reviewed by 'SarahR'
Featured Review
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reviewed by 'Dr Kefah Khader'
30th Apr 2024
reviewed by 'Peter'
Opening Hours
Address
Evergreen Property
Castleview Suite, Fettes Park, 496, Ferry Road
Edinburgh
City of Edinburgh
EH5 2DL
01312352373
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 97% | 98% | £650 | £3,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 40 | 2 | 13 | 0 | 0 | 0 | 0 | 0 | 10 | 0 |
Areas covered
- EH1
- Edinburgh
- EH2
- Fife
- EH3
- Falkirk
- EH4
- Midlothian
- EH5
- East Lothian
- EH6
- West Lothian
- EH7
- EH8
- EH9
- EH10
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Featured Review
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Jan 18,2023
Jan 18,2023
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The team at Evergreen are first class. They are efficient, communicate clearly and look after my property well.
I can relax knowing my property is with Evergreen and would recommend anyone looking to give them a try....
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Jan 26, 2023
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Thanks for your glowing review Su. We pride ourselves on being able to offer a seamless transition to any of our landlords moving from short let to long or vice versa. ...
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Jan 19,2023
Jan 19,2023
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As a landlord I would highly recommend Evergreen. They exceeded my expectations in all areas including occupancy levels. Any issues were swiftly resolved....
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Jan 26, 2023
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Thanks Kenny. Happy to have been of service. ...
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Jan 20,2023
Jan 20,2023
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Denise and her team have successfully managed my short term let apartment in Edinburgh for the past 4 years. She offers a pragmatic approach and is open and friendly when dealing with guests. I trust her implicitly. She is solution focussed and solves problems considering what's ...
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Jan 26, 2023
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Olive, thank you for leaving such a glowing review. Great to hear. Building a good rapport with landlords and guests alike is paramount in our industry, happy to hear you feel we achieve this and more. ...
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Apr 23,2024
Apr 23,2024
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Might be early days, but we have changed agents to Evergreen, from another agent, and we are kicking ourselves for not having done this sooner!
The process has been smooth (well there was one bit that was not so smooth, but that was down to ...
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Apr 23, 2024
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Dear Sarah, thank you so much. It has been a pleasure guiding you through the transition from your old agent. So happy to hear you are happy with the service provided and looking forward to fruitful years ahead. ...
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Apr 07,2024
Apr 07,2024
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The best letting agency .Evergreen was recommended from a close friend who was extremely happy with them , from the first meeting with the lovely welcoming lady Denies I felt that my home will be in a safe hand , Denies , Vili and all the other staff ...
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Apr 07, 2024
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Dearest Kefah, it is indeed a pleasure to look after your properties. You are a wonderful person and want only the best experience for your guests. That is a very warming trait and makes my job as property manager so much easier. So glad that you are happy with our service. ...
Apr 30,2024
Apr 30,2024
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I have been in contact with Evergreen Property on a number of occasions and received excellent advice on short term lets. This guidance has given me the confidence to have my property managed by them when sourced....
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Apr 26,2024
Apr 26,2024
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Matthew has been an angel! I have had so much terrible experience with the previous agent, I could not let my flat in 8 weeks! And Matthew helped me to find the perfect tenants within a week at a higher rent! How amazing is that! I ...
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Apr 25,2024
Apr 25,2024
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Evergreen are a friendly local team. Great communication and we feel like our flat is in safe hands while we are away. Thanks to Denise and the team....
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Apr 25,2024
Apr 25,2024
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My partner and I are just setting up our first furnished holiday let and Denise and the Evergreen team have been absolutely fantastic! From our first meeting with Denise we could see and feel the energy and heart she puts into all she does. Whether ...
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Apr 26, 2024
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It has been a pleasure from day one. Really looking forward to our short let journey. Thank you for the wonderful review. Very humbling. ...
Apr 25,2024
Apr 25,2024
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I went from a very large corporate letting agency to Evergreen or I should say a company where I was just a revenue stream to one who recognises my voice, offers a bespoke service when I desperately need it and actually values customer retention. Denise, ...
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Apr 25, 2024
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Graeme, always a pleasure. It is great to work with a landlord who values the team as much as you do. Thanks for the great review!! ...
Apr 24,2024
Apr 24,2024
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I have used Evergreen now for years!
They have been amazing - I have probably been the 'problem' landlord where so much stuff has gone wrong but they have always risen to the challenge. Knowledgable, fast, polite, responsive etc - there is nothing bad to ...
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Apr 24, 2024
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Awww, Steve, what lovely words. So kind of you. You are definitely not a problem landlord. You are a delight to deal with. Thanks for always being so proactive and putting your trust in us. ...
Apr 24,2024
Apr 24,2024
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I've been using evergreen as my letting agent for nearly 5 years and would highly recommend them. All the staff are thorough with a huge attention to detail, very welcoming and with an interesting depth understanding of the sector. I'm very glad to have them supporting ...
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Apr 23,2024
Apr 23,2024
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Highly recommend Evergreen. So professional and attentive to detail, making it a pleasure to work with them....
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Apr 23, 2024
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THanks Dan. Always a pleasure to work with you too. Grateful to be able to manage your property. ...
Apr 23,2024
Apr 23,2024
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The team at Evergreen go the extra mile every time to ensure landlord and tenant are happy. Easy to contact and quick at replying, could not ask for more looking after our property....
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Apr 23, 2024
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Hi Andrew
Thanks so much. Great to hear you are delighted with our service. Looking forward to the year ahead. ...
Apr 23,2024
Apr 23,2024
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Always delivering 5 star service, from communication to organisation. Really appreciate having Evergreen on my side. Denise is a God send!...
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Apr 23,2024
Apr 23,2024
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Evergreen and Denise have been managing my short term let in Edinburgh for 6 months and I cannot recommend them highly enough. We worked with other agencies in the past and none approach the quality of service provided by Evergreen. They respond to all queries within ...
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Apr 23,2024
Apr 23,2024
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We have used Evergreen for a number of years for both long term and short-term lets and they provide a fantastic service. Professional at all times and also on top of everything in the regulatory side of letting. Would (and have recommend them to anyone ...
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Apr 24, 2024
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Thanks Paula and Angus. So glad you are happy with both sides of our property management service. Great to hear both short and long lets being managed to your standard. ...
Apr 23,2024
Apr 23,2024
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Fast, efficient, pragmatic
Matthew immediately understood our needs and our position and moved quickly to secure us an ideal property , liaising with the landlord to get us in quickly, in spite of us not being typical tenants. He will. be our first stop when we ...
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Apr 05,2024
Apr 05,2024
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As a landlord looking to list my property with a management company, you really don't need to look any further than Evergreen Property! Denise was great. Excellent communication, very helpful, experienced, competitively priced, and very thorough service available for landlords looking to do short term ...
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Apr 05, 2024
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Thank you for the glowing review Andy. It was a pleasure to guide you through the realms of the short let world here in Edinburgh. ...
Mar 29,2024
Mar 29,2024
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On the point, they have always helped me whenever I had a problem in my flat quickly and professionally....
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Mar 29,2024
Mar 29,2024
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I would give Evergreen property a 5 star rating. I have always found them to be good time scales with any queries I have had. I appreciate their support....
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Mar 26,2024
Mar 26,2024
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Matthew and Magda have been great throughout the whole process of renting from Evergreen Property. From firstly being accommodating with timings to view the flat, to now promptly responding to any queries/concerns that we have now that we are in the property!...
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Apr 23, 2024
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Thank you Anja, kind words indeed and very much appreciated ...
Mar 22,2024
Mar 22,2024
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I can't thank Evergreen Property enough, and Matthew especially for his professional and speedy response dealing with an urgent repair in my home. He kept me updated at all stages and worked extremely hard to solve the problem in the shortest time possible.
So refreshing ...
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Apr 23, 2024
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Thank you Susan, kind words indeed and very much appreciated ...
Mar 18,2024
Mar 18,2024
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Magda is very nice and always responsive to any questions/concerns....
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Mar 17,2024
Mar 17,2024
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Really good experience renting with Evergreen. Very quick at replying to all sort of queries and at sorting issues within my flat. Everyone has always been very friendly, professional and helpful!...
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Mar 16,2024
Mar 16,2024
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Absolutely thrilled with the experience I've had with Evergreen Property! Right from the start, they've been nothing short of fantastic. What really stands out is how quick they are to respond to any issues; there have been times when things were fixed on the same ...
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Mar 20, 2024
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Thank you Eve, kind words and very much appreciated. ...
Mar 12,2024
Mar 12,2024
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Renting a house through Evergreen Property has been an absolute pleasure, thanks in large part to the exceptional service provided by their agents Matthew and Magda. From the initial property search to the final lease signing, Matthew's expertise and dedication were evident every step of ...
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Mar 20, 2024
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Thank you Anum, kind words and much appreciated. ...
Mar 11,2024
Mar 11,2024
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Matthew and Denise provided very knowledgeable and particularly honest advice on our potential letting venture. It was obvious that the advice wouldn't necessarily be to their advantage but it was still provided....
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Mar 20, 2024
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Thank you Gary, kind words indeed and very much appreciated. ...
Mar 11,2024
Mar 11,2024
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Very impressed with my experience so far. Matthew always conducts himself in a professional yet friendly manner and he is always quick to reply with any queries I have.
The team as a whole does always offer great service but I must applaud Matthew’s ...
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Mar 20, 2024
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Thank you Neil for the kind words, very much appreciated. ...
Jan 26,2024
Jan 26,2024
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Evergreen Property have managed our flat for short term lets since 2022 and have always been highly professional. Denise Robertson is great - clear and direct, friendly and super efficient. She goes above and beyond to make sure guests are happy and we're kept in the ...
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Feb 27, 2024
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Thanks Sally, very good of you to leave such a glowing review. Always a pleasure. ...
Barry
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Denise
Matthew
Magda
Landlord Fees
Full Management Service
12% (inc. VAT), On Completion (Fees are negotiable)Our standard fee for a full management service is 10% + VAT (12%). We believe our fee not only to be competitive, but also value for money. We strive to provide excellent customer service, with no hidden fees or add-ons.
Last updated on 17/01/2023, 12:57 PM by Andrew Cutt, Head of LettingsKindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
We will look at all complaints, made in writing, within 72 hours and you will receive a considered reply within that time.
Last updated at 9:04 AM 10/02/2023 by Barry Burton
Best Letting Agent in EH5 
