“DO NOT USE Martin and Co. Don't give them a holding fee...”
1 Star Review
Jan 20,2020
By:
'John'
Jan 20,2020
Branch: Glasgow, 172 Woodlands Road
Services: Lettings (Prospective customer)
Would you recommend?: No
Postcode: G3
Branch: Glasgow, 172 Woodlands Road
Lettings (Prospective customer)
Postcode: G3
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people found
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DO NOT USE Martin and Co. A few years ago me and my flatmate tried to rent a flat with them. They made us put down a "holding fee" to secure the flat, but then said the landlord needed the flat back and we couldn't move in.
This would have been okay, except they refused to refund the holding fee. When we phoned and emailed they kept saying they'd refund it "at the end of the week", and then not doing it. This went on for months.
We then went into the office to talk to them in person but apparently the person we needed to talk to was "not in" every time we came. Eventually, after months of them holding onto over £1000 from us, we had to go to the office, stay for hours and mention legal action before they finally refunded us.
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