“Appalling and unprofessional...”
1 Star Review
Dec 21,2018
By:
'A'
Dec 21,2018
Branch: Bicester, 46 Market Square
Services: Sales (as a Vendor)
Would you recommend?: No
Postcode: OX2
Branch: Bicester, 46 Market Square
Sales (as a Vendor)
Postcode: OX2
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Whilst a sale was achieved at asking price and relatively quickly ( not unexpected as my mums house was presented well) Chancellors did not progress the sale well and had introduced a buyer who was not financially proceedable, despite arguing they were. This went on for 3 months. Within days of exchange we were finally told the buyer was not proceedable. My mother suffered significant financial loss as a direct result of their poor communication. I had a number of unanswered emails, specifically seeking the buyers intentions and was fobbed off. Then, after I instructed them to stop marketing, they didn't and when we appointed another agent, I was aggressively harangued by a Chancellors representative who didn't give his name and tried to say they had the right to market for another 28 days or face a fee. Absolutely outrageous. Read the small print, better still avoid and save yourself a lot of grief.
Comment on agent fees
Fees were acceptable.
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