1 Star Review
Apr 09,2018
By:
'Claire'
Apr 09,2018
Branch: Aylesbury, 13 Market Square,
Services: Lettings (as a Landlord)
Would you recommend?: No
Postcode: HP20
Branch: Aylesbury, 13 Market Square,
Lettings (as a Landlord)
Postcode: HP20
5
people found
this helpful
As a property developer & landlady, I have been used to dealing with estate agents for nearly 20 years - I found this branch to be beyond inept with managerial staff who were imperious & at times, downright rude. I approached Chancellors last June to help sell my father's flat & explained the somewhat delicate situation & a need to sell quickly. Eight months later, we were no further forward & did not achieve a sale. I was not notified about viewings; feedback was unreliable; emails & phone calls were often unacknowledged; misinformation about our buyers' financial situation led to two sales falling through. The list goes on. This put a tremendous amount of pressure on me whilst pregnant & dealing with an elderly parent & then a newborn.
Undoubtedly the most disappointing & unprofessional experience I have ever had with an estate agency.
Comment on agent fees
None paid in the event of sales falling through.
5
people found
this helpful
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