50% sales valuation accuracy
50% sales fee satisfaction
100% lettings valuation accuracy
99% lettings fee satisfaction
Mar 22,2012
Mar 22,2012
8
people found
this helpful
this helpful
Having rented with JGP several times in the past and having spoken to many other people who have rented with them you will find several problems with JGP when renting.
No.1 ensure they carry out a very thorough check when you move in, they tend to "be in a rush" and only briefly check the house and will then attempt to charge you for things they missed due to this rush when you move out.
No.2 Be prepared to have your privacy invaded, JGP will send you letters informing you they are coming to carry out a property check around every 3 months. You will not be allowed to re-arrange these times if you will not be home due to work commitments etc. they will simply use a key and snoop around your house while you are not home if you refuse they will charge you a fee to re-arrange the appointments to a time which suits you.
N0.3 JGP will charge you for anything and everything when you leave the property in order to try and keep your deposit. We left a picture frame next to the bin for the bin men to take, the tried to charge £15 to have this removed when I said I would go and remove it myself they tried to tell me I am not allowed and must pay £15 to have an item removed which the bin men would have taken the next day anyway. They will charge you around £10 for a popped lightbulb to be replaced no matter how much you clean the property they will attempt to charge you for cleaning services.
Be very cautious with JGP when trying to get your deposit refunded, do not accept what they say and argue until your money is refunded, they have a habit of trying to keep the deposits of people, particularly young couples who don't know any better due to them being in there first home etc.
No.1 ensure they carry out a very thorough check when you move in, they tend to "be in a rush" and only briefly check the house and will then attempt to charge you for things they missed due to this rush when you move out.
No.2 Be prepared to have your privacy invaded, JGP will send you letters informing you they are coming to carry out a property check around every 3 months. You will not be allowed to re-arrange these times if you will not be home due to work commitments etc. they will simply use a key and snoop around your house while you are not home if you refuse they will charge you a fee to re-arrange the appointments to a time which suits you.
N0.3 JGP will charge you for anything and everything when you leave the property in order to try and keep your deposit. We left a picture frame next to the bin for the bin men to take, the tried to charge £15 to have this removed when I said I would go and remove it myself they tried to tell me I am not allowed and must pay £15 to have an item removed which the bin men would have taken the next day anyway. They will charge you around £10 for a popped lightbulb to be replaced no matter how much you clean the property they will attempt to charge you for cleaning services.
Be very cautious with JGP when trying to get your deposit refunded, do not accept what they say and argue until your money is refunded, they have a habit of trying to keep the deposits of people, particularly young couples who don't know any better due to them being in there first home etc.
Was this helpful?
Yes
Yes
Feb 09, 2016
Jackson green & Preston is no good at all they do not care about their customers selling their properties? They just want to put the price they want for the property to he sold and if not sold or the customer don't agree with the price they then remove the property from the market and demand their money? Oct 27, 2014
'krisbuski' you are totally right!! i wouldn't believe anyone who tells you they are good as this is simply not the case avoid like the black death! these people keep spare keys and enter poperty you rent at any time they see fit. and the charges is true also.. best bet is to rent private as you will have nothing but issues with jgp.
Agent Response / Add a Comment
You can use this form to reply to the above review or a displayed comment on the above review.
Browse popular links for estate agents, letting agents and properties nearby
Latest Reviews
22nd Apr 2024
reviewed by 'Worker'
31st Oct 2020
reviewed by 'Jeanette'
24th Oct 2020
reviewed by 'Christine'
5th Dec 2017
reviewed by 'Sandra'
1st Oct 2017
reviewed by 'Jasmine'
21st Sep 2017
reviewed by 'Gary'
Opening Hours
Address
Jackson Green & Preston
19 West St Marys Gate
Grimsby
North East Lincolnshire
DN31 1LE
01472 311 116
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 50% | 50% | £0 | £0 |
| Lettings | 100% | 99% | £465 | £600 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 2 | 0 | 4 | 1 | 1 | 0 | 1 | 1 | 0 | 3 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Advertise on
Members of
Rankings
Overall
Overall
Latest Properties
No Properties
Apr 22,2024
Apr 22,2024
0
people found
this helpful
this helpful
Not very good if you had a bad time break up and problem not your folt of your own on financial matters this company don't entertain you at all don't give a monkeys if you hard working or job reference property ect not a fair ...
read full review
read full review
Was this helpful?
Yes
Yes
Oct 31,2020
Oct 31,2020
0
people found
this helpful
this helpful
I have been a tenant with JGP for over two years now and I cannot fault them after having a very bad experience with another letting agent I was very anxious but JGP, particularly Karen and my landlord have been nothing short of amazing anything ...
read full review
read full review
Was this helpful?
Yes
Yes
Oct 24,2020
Oct 24,2020
0
people found
this helpful
this helpful
Great Service when I recently bought a property who JG&P were the agents for. They were efficient, friendly and very helpful and I would have no hesitation in recommending them to anyone looking to buy a house in this area
Thank you JG & P ...
read full review
read full review
Was this helpful?
Yes
Yes
Dec 05,2017
Dec 05,2017
2
people found
this helpful
this helpful
I have recently rented a property and was looked after by Sandra Raithby at the Grimsby branch. Nothing has been too much trouble. She has been professional and worked far beyond what has been expected. I cannot speak more highly of her. She is an ...
read full review
read full review
Was this helpful?
Yes
Yes
Oct 01,2017
Oct 01,2017
0
people found
this helpful
this helpful
Jackson Green & Preston are a wonderful company and have helped me with finding an amazing house.I have tried many estate agents and these have far been the best, I would recommend to anyone who is looking for a home....
read full review
read full review
Comment on agent fees
Good
Was this helpful?
Yes
Yes
Sep 21,2017
Sep 21,2017
1
people found
this helpful
this helpful
I have been using Jackson Green & Preston for the past 15 years to purchase, sell, & let property, they are 2nd to none, you only have to walk into the Grimsby office & see all of the staff at work to appreciate that this is a serious company ...
read full review
read full review
Comment on agent fees
Good.
Was this helpful?
Yes
Yes
Sep 03,2017
Sep 03,2017
2
people found
this helpful
this helpful
Bad bad bad,stay clear.I bought a property that had hidden serious defects which they knew about but did not include in the sale nor did surveyors,so that i would go ahead with the purchase.I find them very corrupt...
read full review
read full review
Was this helpful?
Yes
Yes
Mar 03, 2018
View all comments
(1)
This estate agent very bad, not helpful, take extra charges from people renting, letting out or selling. They take people to court. Keep away from dealing with Jacson Green & Preston. ...
Oct 30,2016
Oct 30,2016
5
people found
this helpful
this helpful
Hi all. I want to make you familiar with my case. One hour after they posted a house for rent, I called and requested a view of the property. They sent me and email with the application. I filled it up and resent it back ...
read full review
read full review
Comment on agent fees
I havent got the chance to pay fees...
Was this helpful?
Yes
Yes
Feb 19,2016
Feb 19,2016
2
people found
this helpful
this helpful
Myself and my ex wife put our property for sale with Jackson Green & Preston from 2010 to 2014 and in year 2014 they wanted us to reduce the sale price by just over £15000? We refuse then they remove the property from the market and they send us the ...
read full review
read full review
What agent could do to change your mind?
BadAttached Filesnbsp;
Comment on agent fees
Bad
Was this helpful?
Yes
Yes
Jan 14,2015
Jan 14,2015
2
people found
this helpful
this helpful
I have been dealing with Jackson Green & Preston for over 14 years now, having both purchased property, & as a landlord.
I have nothing but praise, they do a great job for both the landlord & tenants, (none of whom have complained) I have used several letting agents ...
read full review
read full review
Was this helpful?
Yes
Yes
Jan 14,2015
Jan 14,2015
1
people found
this helpful
this helpful
Very professional agent, have used a few in the past and Jackson Green & Preston are by far the best I've used will only go through them to sell in the future. Staff were very friendly and helpful, had viewings as soon as my property went ...
read full review
read full review
Was this helpful?
Yes
Yes
Jan 05,2015
Jan 05,2015
4
people found
this helpful
this helpful
I used them in June this year to try sell a property. They advised a price way to high even though I questioned this. The property didn't sell and after two mouths there was 3 weak inquires. They then said they would take no responsibility for ...
read full review
read full review
Was this helpful?
Yes
Yes
Dec 31,2013
Dec 31,2013
1
people found
this helpful
this helpful
I received an excellent service fron Jackson Green and Preston.
The property which I have moved into has been the best I have ever rented. The process was straightforward and the staff were so friendly and helpful, thank you....
read full review
read full review
Was this helpful?
Yes
Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure available.
