89% sales valuation accuracy
93% sales fee satisfaction
Established in 1990, Prospect Estate Agency is a multi-Award Winning Agency that uses an innovative, modern approach to estate agency, combined with a friendly and efficient service that allows us to remain at the forefront of the market. We offer Sales, Lettings, Property Management, Mortgages and Surveyors all under one roof! ...
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Established in 1990, Prospect Estate Agency is a multi-Award Winning Agency that uses an innovative, modern approach to estate agency, combined with a friendly and efficient service that allows us to remain at the forefront of the market. We offer Sales, Lettings, Property Management, Mortgages and Surveyors all under one roof! This combination of services and our dedication to customer service throughout our 9 local offices, saw us awarded 'Best Estate Agency in Berkshire' and 'Best Lettings Agent in the UK' for two years running at the 2015-2016 UK Property Awards.
This year we were also delighted to be awarded 'Best International Lettings Agency'! To register with us, or to arrange a free, no obligation sales or rental valuation, visitwww.prospect.co.uk
This year we were also delighted to be awarded 'Best International Lettings Agency'! To register with us, or to arrange a free, no obligation sales or rental valuation, visitwww.prospect.co.uk
Shannon
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Tristan
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Tristan
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Ryan
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Harry
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Ross
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Daniel
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Jordan
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Gemma
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Ellen
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Ricky
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Chloe
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Philip
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David
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Jake
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Jo
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Matteo
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Matt
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Latest Reviews
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30th Apr 2024
reviewed by 'Susan'
4th Apr 2024
reviewed by 'Teresa Gauton'
6th Mar 2024
reviewed by 'DHALLINA'
3rd Mar 2024
reviewed by 'Tenants dont matter'
18th Dec 2023
reviewed by 'Harmeet Singh'
16th Nov 2023
reviewed by 'Graham Clarke'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 89% | 93% | £31,000 | £895,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 344 | 12 | 647 | 62 | 512 | 28 | 389 | 6 | 68 | 37 |
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Prospect Estate Agency Branches (view all 10)
Jun 30,2016
Jun 30,2016
0
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My initial dealings with Prospect in 2015 were unsatisfactory e.g. details were lost, never had relevant house details emailed to me etc. However, once I started dealing with Ellen earlier this year I felt much happier. She remembered details about my needs in a property. ...
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Comment on agent fees
N/A - buying only
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Jul 05, 2016
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Thank you for the five stars and for sharing your experience with Ellen ...
Jun 30,2016
Jun 30,2016
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Our overall experience was very positive. Ellen in particular was first class and her persistence ensured the transaction went smoothly. Communications and advice were detailed and accurate. We have no reservation in recommending Prospect to anyone wishing to buy ar sell....
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Comment on agent fees
A bit expensive, but worth it given the efficiency that problems were overcome, and the professional manner that our house was marketed.
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Jul 05, 2016
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Thank you for the five stars and the recommendation. ...
Jun 21,2016
Jun 21,2016
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Daniel has been amazing throughout the whole process of our house hunting, form the initial visit into the Sandhurst branch right through until our offer was accepted. We had a bad experience with another estate agents, but Prospect have been absolutely fabulous, we can;t ...
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N/A
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Jun 24, 2016
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Thank you for the five star review. ...
Jun 17,2016
Jun 17,2016
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Ben was organised, attentive and hard-working. We felt he did his professional (and successful) best for us in a complex situation - a very refreshing change from other agents we have known.
Well done Prospect!...
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Comment on agent fees
What was quoted was what we paid.
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Jun 20, 2016
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Jun 13,2016
Jun 13,2016
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Very Helpful Guys. Showed us a couple of properties and understood what we were looking for. Very good response times and being very helpful....
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Jun 14, 2016
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Thank you for the five stars. ...
Jun 03,2016
Jun 03,2016
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It was a good exeprience to finalise a property through Prospect, mainly with the help of Jordan, who was very helpful & nice....
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Jun 14, 2016
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Jun 02,2016
Jun 02,2016
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An absolutely fantastic experience from the Sandhurst Team. They have been so helpful from start to finish and made the whole house purchase go through very smoothly. Ross has been really accommodating and I would thoroughly recommend them as an agent to sell and purchase ...
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Jun 14, 2016
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Thank you for sharing your fantastic experience and for the recommendation. ...
May 27,2016
May 27,2016
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Me and my friends rented a flat and let me tell you that the staff and service was exceptional from start to finish and even after we moved out from the property Amber helped me get my deliveries back from the landlord mistakenly delivered by ...
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Comment on agent fees
High
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May 31, 2016
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May 19,2016
May 19,2016
0
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I was very disappointed with the sales process, we were promised a lot when the house was taken on. However, when it actually came to the sale of the property it was poor. We were told we had 9 viewings one Saturday, and one person turned ...
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Jun 09, 2016
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We are disappointed that the service you received was not to the standard that we pride ourselves on. Please contact the Director, Ian Macbeth on 0118 979 7770, to arrange a meeting to go over the points raised. ...
May 18,2016
May 18,2016
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Ellen was very helpful during my house sale. Always responded to my queries in a timely manner and was always cheerful and positive throughout my process....
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Comment on agent fees
Reasonable for the market conditions, I believe. The Estate Agents have to do a lot of chasing on behalf of their clients to get the contracts to exchange/completion.
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May 20, 2016
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May 17,2016
May 17,2016
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Shannon is friendly, positive and efficient. She responded to our emails quickly and made us feel like everything was being taken care of....
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May 18, 2016
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Thank you for the five stars. ...
May 16,2016
May 16,2016
0
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After a year of trying to move we changed to Prospect Estate Agency. Ross Hobbs and his team quickly found a buyer for our house and were very helpful and proactive in following up each stage of the process. Ross or Lee always returned our ...
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Comment on agent fees
Good
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May 18, 2016
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Thank you for the five stars and for sharing your experience. ...
May 16,2016
May 16,2016
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Ellen is undoubtedly one of the best estate agents I've come across, and her professionalism and delightful personality make her a pleasure to deal with. Her commitment and negotiating skills got us through to a successful purchase despite some major hiccups!...
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May 18, 2016
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May 13,2016
May 13,2016
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I have found Ellen to be a very competent and pleasant person to work with. At no point have I felt I needed to keep tabs on her as she is simply a self starter and has everything in hand.
A credit to the company....
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May 18, 2016
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May 12,2016
May 12,2016
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Jordan provides great costumer service from the first moment. My partner and I are very pleased with his effort to find us the perfect property in terms of size, location and budget....
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Comment on agent fees
The Agency fees are a bit expensive.
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May 18, 2016
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May 09,2016
May 09,2016
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Ben and all the staff at Prospect were fantastic. What can I write except very very good!
Ben got us a fantastic price on our property and all the guys, especially Thomas, were all very helpful not just on the phone, but also on viewings.
...
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Comment on agent fees
Fees were competitive
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May 09, 2016
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Thank you for the recommendation. ...
May 09,2016
May 09,2016
0
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Hugo has provided a first class service to us. He has been professional, polite and very understanding. He has gone above and beyond our expectations and successfully managed to secure a good offer for our property. If you are thinking about selling your property, we ...
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Comment on agent fees
The fees were reasonable. But the level of service was outstanding.
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May 09, 2016
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May 06,2016
May 06,2016
4
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Don't use Prospect. They are pure sales people. They make promises and don't deliver. Don't use their recommended solicitors because you will pay a commission to Prospect *. Also,they are lying a lot. TO AVOID TO AVOID Nothing was good. It was very ordinary with ...
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May 09, 2016
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We are very disappointed that the service offered did not meet that which we pride ourselves on. Please contact me so that I can look further into the issues you have raised, as we cannot identify you from JR. My name is Hilary Tinsley, Support Manager for the group and my numbers is 0118 907 318. I hope that you contact me. ...
Apr 27,2016
Apr 27,2016
0
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We can recommend Prospect, and Ryan Tucker, to anyone wishing to sell their home. We have been very impressed with Ryan from the initial valuation through to the successful, and very speedy, sale of our house. He has been professional, amiable, hard working, easily contactable (...
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Comment on agent fees
The fee's are high, however we feel they represent good value as we managed to get over the asking price.
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Apr 28, 2016
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Thank you for the recommendation and for sharing your positive experience with Ryan. ...
Apr 25,2016
Apr 25,2016
3
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this helpful
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We would not recommend this estate agent. They did not keep us informed of the progress of our move, every time we rang them a new member of staff answered the phone. Leighton who was constantly moved around branches (we believe down to the fact ...
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Apr 25, 2016
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As the Area Manager, I am very disappointed that your experience of Prospect was not a positive one and I would be very grateful if you would take the time to contact me on 0118 907 3113 or [email protected], so that I can fully address your comments. I look forward to speaking with you. Roberto Contreras ...
Apr 25,2016
Apr 25,2016
0
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Your buyer has pulled out are the words every home owner selling their house dreads and the whole chain falls over! I contacted 3 main estate agents, Darren Winter of Prospects was one. Almost immediately, Darren and his whole team leaped into action and had viewings ...
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Comment on agent fees
good
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Apr 25, 2016
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Apr 22,2016
Apr 22,2016
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We sold our first home with Prospect and could not fault the service we received from the Camberley team, especially Lianne and Matt. I think we had what you can only describe as a 'difficult' chain which fell through at the very last minute (through ...
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Comment on agent fees
Good for the service you receive from them. They are professional, far more professional than some other estate agents and the saying you get what you pay for applies here
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Apr 25, 2016
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Apr 21,2016
Apr 21,2016
0
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I highly recommend Prospect. It's been incredibly easy to let my property with Matteo and Jordan who have both been very efficient, friendly and knowledgeable throughout. They're very enthusiastic and effective, keep in regular contact and are always happy to answer additional questions. I've let ...
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Comment on agent fees
Prospect's fees are competitive with those of other estate agents who offer an equal level of service.
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Apr 25, 2016
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Thank you for the five stars and the recommendation. ...
Apr 15,2016
Apr 15,2016
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I have given you 4 stars rather than 5 as I feel that the management side lacks the spontaneity of the sales team who are really enthusiastic and go getters. Having said that I am satisfied with the overall performance of the management team....
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Comment on agent fees
For long standing customers on a year by year basis the management fees should be reduced by 2%.
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Apr 18, 2016
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Many thanks for your comments. ...
Apr 14,2016
Apr 14,2016
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John has been outstanding for us in finding new home for our family. He is extremely customer friendly and has great personality for his role.He represents Prospect in the highest regard and I would highly recommend John to any future buyers as he understands ...
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Comment on agent fees
Good value
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Apr 15, 2016
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Apr 12,2016
Apr 12,2016
0
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Did sell my house through the agent but not kept in the loop being top of the chain after Adele left without my knowlege. Had to comunicate myself with all the parties involved in the chain to get completion in the end. Did not rate ...
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Comment on agent fees
Poor for the work actually done.
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Apr 12,2016
Apr 12,2016
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Jonathan has been very helpful in advising me and making bookings where he has accompanied me to viewings. Very courteous and attentive in keeping me informed with properties available and potential new properties coming onto the market. He always returns my calls and has been ...
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Comment on agent fees
Good agents, upfront about their fees and charges. Staff are polite and very helpful and prepared to spend time explaining any issues.
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Apr 13, 2016
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Thank you for the five stars and the positive comments. ...
Apr 11,2016
Apr 11,2016
0
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I had a worrying situation resolved by the prompt and efficient action taken by the Prospect Estate Agency in Reading and would like to give praise where it is due. In particular I must single out Ms Joanne Kay for providing the excellent service I ...
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Apr 12, 2016
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Apr 11,2016
Apr 11,2016
0
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Very understanding of what i was looking for, very fast in dealing with all it was required. No complaints about Jordan, excelent service!...
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Comment on agent fees
its around market price
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Apr 11, 2016
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Thank you for the five stars ...
Apr 08,2016
Apr 08,2016
0
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The one word that best describes Hugo is "professional"
In a sale and purchase that had many unforeseen hurdles to overcome, Hugo was the positive reassuring voice. He always kept his promises, communicated promptly and clearly, and held the whole process together.
He is a ...
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Comment on agent fees
Slightly more expensive than others, but you get value for money. I dont think a cheaper agent would have provided any where near as good value.
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Apr 11, 2016
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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Last updated at 10:08 AM 14/01/2016 by allAgents
