“Dealing with Tristan for our new rental was really easy. ......”
5 Star Review
Sep 26,2017
By:
'AHope'
Sep 26,2017
Branch: Wokingham, 12 -14 Broad Street
Services: Lettings (as a Tenant)
Rent PCM: £1650
Would you recommend?: Yes
Postcode: RG41
Branch: Wokingham, 12 -14 Broad Street
Lettings (as a Tenant)
Rent PCM: £1650
Postcode: RG41
0
people found
this helpful
Dealing with Tristan for our new rental was really easy. We were moving from another country and he was able to explain the process we would need to go through easily and confidently. He made what seemed like a complex process seem easy and achievable!...
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Comment on agent fees
Agent's fee were fair. I don't think anybody really likes paying them but what we did need to pay seemed to be comparable to what other Agents were charging.
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“Tristan was very attentive and returned calls in good time. ......”
4 Star Review
Sep 15,2017
By:
'Hayley'
Sep 15,2017
Branch: Wokingham, 12 -14 Broad Street
Services: Lettings (as a Tenant)
Rent PCM: £700
Would you recommend?: Yes
Postcode: RG40
Branch: Wokingham, 12 -14 Broad Street
Lettings (as a Tenant)
Rent PCM: £700
Postcode: RG40
0
people found
this helpful
Tristan was very attentive and returned calls in good time. Found out all answers to questions I had and made my first house move stress free...
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0
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“Tristan was very conscientious during the search for a Tenant ......”
5 Star Review
Sep 13,2017
By:
'Peter'
Sep 13,2017
Branch: Wokingham, 12 -14 Broad Street
Services: Lettings (as a Landlord)
Rent PCM: £950
Would you recommend?: Yes
Postcode: RG41
Branch: Wokingham, 12 -14 Broad Street
Lettings (as a Landlord)
Rent PCM: £950
Postcode: RG41
0
people found
this helpful
Tristan was very conscientious during the search for a Tenant and kept me updated through out giving me feedback whenever there was a viewing.
I can say he got me the best deal possible and I will definitely come back to Prospect if there is ...
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Comment on agent fees
Fee was fair.
0
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“After suffering the most unbearable stress the past 4 days due ......”
5 Star Review
Sep 08,2017
By:
'Paul'
Sep 08,2017
Branch: Bracknell, 36 High Street
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: RG12
Branch: Bracknell, 36 High Street
Sales (as a Vendor)
Postcode: RG12
2
people found
this helpful
After suffering the most unbearable stress the past 4 days due to our buyers pulling out of our purchase, we were contacted by Darren Winter who after speaking to on numerous occasions throughtout our first sale of our house contacted us regularly to see if him ...
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Comment on agent fees
Extremely good rates agreed
2
people found
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Yes
“Tristan was professional, listened and was not a pushy salesman. ......”
5 Star Review
Sep 01,2017
By:
'tom'
Sep 01,2017
Branch: Wokingham, 12 -14 Broad Street
Services: Lettings (as a Tenant)
Rent PCM: £1850
Would you recommend?: Yes
Postcode: RG40
Branch: Wokingham, 12 -14 Broad Street
Lettings (as a Tenant)
Rent PCM: £1850
Postcode: RG40
0
people found
this helpful
Tristan was professional, listened and was not a pushy salesman. he listened to our requirements and delivered a great property. Polite, prompt and returned calls....
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Comment on agent fees
not ideal. quite expensive
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“Tristan has been truly wonderful and it has been a ......”
5 Star Review
Aug 22,2017
By:
'Anil'
Aug 22,2017
Branch: Wokingham, 12 -14 Broad Street
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: RG6
Branch: Wokingham, 12 -14 Broad Street
Lettings (as a Landlord)
Postcode: RG6
0
people found
this helpful
Tristan has been truly wonderful and it has been a pleasure dealing with him. He is Customer Orientated, listens well, is polite, friendly and delivers results. During the search of the tenant, he proactively and diplomatically dealt with the vacating tenants in arranging viewings, kept ...
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Comment on agent fees
For a long term customer who has used Prospect for last 3 to 4 tenancies, I would expect a reduced fee.
The fee structure per T&C is complicated and needs to be simplified.
PS: This is Prospect specific and no reflection on Tristan.
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“Very professional and personable agents who were very knowledgeable about ......”
5 Star Review
Aug 17,2017
By:
'Hollie'
Aug 17,2017
Branch: Wokingham, 12 -14 Broad Street
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: RG6
Branch: Wokingham, 12 -14 Broad Street
Lettings (as a Landlord)
Postcode: RG6
1
people found
this helpful
Very professional and personable agents who were very knowledgeable about the tenancy contract and they market. They could answer my questions and made me feel comfortable being first time landlady. They were Flexible regarding the way they contacted me (i.e. Via email or phone) ...
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Comment on agent fees
Good
1
people found
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Yes
“Tristan was an outstanding help! After being told that our ......”
5 Star Review
Aug 15,2017
By:
'Caitlyn'
Aug 15,2017
Branch: Wokingham, 12 -14 Broad Street
Services: Lettings (as a Tenant)
Rent PCM: £1950
Would you recommend?: Yes
Postcode: RG41
Branch: Wokingham, 12 -14 Broad Street
Lettings (as a Tenant)
Rent PCM: £1950
Postcode: RG41
0
people found
this helpful
Tristan was an outstanding help! After being told that our rented house was being sold and time was of the essence to find a new home for my family of 5, Tristan was the one who made that happen.
Dealing with roughly 5 different agencies, Tristan was ...
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Comment on agent fees
Fees were standard - nothing to complain about
0
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“I was looking for a flat to rent. I saw ......”
4 Star Review
Aug 14,2017
By:
'Humair'
Aug 14,2017
Branch: Wokingham, 12 -14 Broad Street
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: RG41
Branch: Wokingham, 12 -14 Broad Street
Lettings (as a Tenant)
Postcode: RG41
0
people found
this helpful
I was looking for a flat to rent. I saw the advert online and decided to call Prospect. I spoke to Tristan and as the call progressed I knew that he was a person I could trust. He was very helpful and answered all my ...
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0
people found
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Yes
“Great experience with Tristan - very helpful and attentive and ......”
5 Star Review
Aug 13,2017
By:
'Parkie95'
Aug 13,2017
Branch: Wokingham, 12 -14 Broad Street
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: RG40
Branch: Wokingham, 12 -14 Broad Street
Lettings (as a Tenant)
Postcode: RG40
0
people found
this helpful
Great experience with Tristan - very helpful and attentive and was always available for me to ask any questions which he promptly answered! Thanks!...
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Comment on agent fees
Fees are extremely expensive for the service - service was great but I'm not sure the best service is even worth a fee that high!
0
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“On initial Letting of the property, Prospect were great.At ......”
1 Star Review
Aug 07,2017
By:
'James'
Aug 07,2017
Branch: Bracknell, 36 High Street
Services: They manage our building
Rent PCM: £1100
Would you recommend?: No
Postcode: RG12
Branch: Bracknell, 36 High Street
They manage our building
Rent PCM: £1100
Postcode: RG12
2
people found
this helpful
On initial Letting of the property, Prospect were great.
At the end of each tenancy I found Prospect challenging to deal with. When there is any negative news or questions, I find I've had to chase repeatedly and still not received a response to date.
...
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Comment on agent fees
I had no issues with the Fees but I would expect to have seen value for what I was paying.
2
people found
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Was this helpful?
Yes
“Tristan has been helping us find our next property and ......”
5 Star Review
Aug 04,2017
By:
'Tim'
Aug 04,2017
Branch: Wokingham, 12 -14 Broad Street
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: RG45
Branch: Wokingham, 12 -14 Broad Street
Lettings (as a Tenant)
Postcode: RG45
0
people found
this helpful
Tristan has been helping us find our next property and done an amazing job doing so. Not only has he been professional he has also remained extremely friendly throughout the process, informing us on every step of the process.
Highly recommending Tristan to family and ...
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Comment on agent fees
Good
0
people found
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Yes
“We were very happy with Tristan's assistance. He actually found ......”
5 Star Review
Jul 25,2017
By:
'Marianna'
Jul 25,2017
Branch: Wokingham, 12 -14 Broad Street
Services: Lettings (as a Tenant)
Rent PCM: £1450
Would you recommend?: Yes
Postcode: RG41
Branch: Wokingham, 12 -14 Broad Street
Lettings (as a Tenant)
Rent PCM: £1450
Postcode: RG41
0
people found
this helpful
We were very happy with Tristan's assistance. He actually found our property for us, it was one of his suggestions that we wouldn't have seen otherwise....
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Comment on agent fees
We found the fees a bit over, compared to other agencies.
0
people found
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Yes
“As a landlord of my Mum's property a new tenant ......”
5 Star Review
Jul 24,2017
By:
'Margaret'
Jul 24,2017
Branch: Wokingham, 12 -14 Broad Street
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: RG41
Branch: Wokingham, 12 -14 Broad Street
Lettings (as a Landlord)
Postcode: RG41
0
people found
this helpful
As a landlord of my Mum's property a new tenant was found for us and we were kept informed what was happening regarding views etc....
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Comment on agent fees
okay
0
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Yes
“Tristan has provided a good service level with regards to ......”
5 Star Review
Jul 24,2017
By:
'Mark'
Jul 24,2017
Branch: Wokingham, 12 -14 Broad Street
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: RG40
Branch: Wokingham, 12 -14 Broad Street
Lettings (as a Landlord)
Postcode: RG40
0
people found
this helpful
Tristan has provided a good service level with regards to renting our property. He is clear with all communications & follows through on all points, bringing quick feedback. I would recommend Tristan & Prospect to others looking to rent a property....
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Comment on agent fees
Fair
0
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“Great aervice. Patient ans very understanding. We had many queries ......”
5 Star Review
Jul 23,2017
By:
'Kash'
Jul 23,2017
Branch: Wokingham, 12 -14 Broad Street
Services: Lettings (as a Tenant)
Rent PCM: £2100
Would you recommend?: Yes
Postcode: RG42
Branch: Wokingham, 12 -14 Broad Street
Lettings (as a Tenant)
Rent PCM: £2100
Postcode: RG42
0
people found
this helpful
Great aervice. Patient ans very understanding. We had many queries but all answered. Fees were very high compared to other the service frim Tristan was great...
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Comment on agent fees
Agent fees are very high. I suppose are standard, paying £1500 on just feds really hit the pocket
0
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“The service I received from Prospect Estate Agency was great, ......”
5 Star Review
Jul 22,2017
By:
'Samantha'
Jul 22,2017
Branch: Wokingham, 12 -14 Broad Street
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: RG2
Branch: Wokingham, 12 -14 Broad Street
Lettings (as a Tenant)
Postcode: RG2
1
people found
this helpful
The service I received from Prospect Estate Agency was great, they were friendly and professional throughout. They were accommodating and explained everything very well during the process of letting a property through them. I would happily use them again in the future and recommend them ...
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Comment on agent fees
Fees in keeping with our companies.
1
people found
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Yes
“Tristan was professional, accommodating and really helpful. He showed us ......”
5 Star Review
Jul 22,2017
By:
'Greg'
Jul 22,2017
Branch: Wokingham, 12 -14 Broad Street
Services: Lettings (as a Tenant)
Rent PCM: £1450
Would you recommend?: Yes
Postcode: RG41
Branch: Wokingham, 12 -14 Broad Street
Lettings (as a Tenant)
Rent PCM: £1450
Postcode: RG41
0
people found
this helpful
Tristan was professional, accommodating and really helpful. He showed us around the property and was available to answer all questions.
Furthermore, after our third visit to the property, he helped us through the procedure and was available for any issues that had popped up.
Highly ...
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Comment on agent fees
Agent's fees are higher than expected and encountered in London but I don't know if that is indicative of the general Thames Valley area.
0
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“A professional and competent individual that was helpful throughout our ......”
5 Star Review
Jul 21,2017
By:
'graham'
Jul 21,2017
Branch: Wokingham, 12 -14 Broad Street
Services: Lettings (as a Tenant)
Rent PCM: £2250
Would you recommend?: Yes
Postcode: RG4
Branch: Wokingham, 12 -14 Broad Street
Lettings (as a Tenant)
Rent PCM: £2250
Postcode: RG4
0
people found
this helpful
A professional and competent individual that was helpful throughout our entire journey to find suitable accomodation. Even after this process Tristan was very approachable to answer questions and do whatever it took to make our move as comfortable as possible. We were extremely happy with ...
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Comment on agent fees
I'm coming from South Africa so these fees do not apply, only ladlords pay fees to agents. I believe the fees however to be pretty standard. But nonetheless it was clearly communicated and understood.
0
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“Tristran has been very helpful in helping finding us the ......”
5 Star Review
Jul 20,2017
By:
'Mack'
Jul 20,2017
Branch: Wokingham, 12 -14 Broad Street
Services: Lettings (as a Tenant)
Rent PCM: £1359
Would you recommend?: Yes
Postcode: RG41
Branch: Wokingham, 12 -14 Broad Street
Lettings (as a Tenant)
Rent PCM: £1359
Postcode: RG41
0
people found
this helpful
Tristran has been very helpful in helping finding us the perfect property in a very good area. We couldn't have hoped for better!...
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Comment on agent fees
Good
0
people found
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Was this helpful?
Yes
“I would highly recommend Tristran as a letting agent as ......”
5 Star Review
Jul 20,2017
By:
'Cristina'
Jul 20,2017
Branch: Wokingham, 12 -14 Broad Street
Services: Lettings (as a Tenant)
Rent PCM: £1350
Would you recommend?: Yes
Postcode: RG41
Branch: Wokingham, 12 -14 Broad Street
Lettings (as a Tenant)
Rent PCM: £1350
Postcode: RG41
0
people found
this helpful
I would highly recommend Tristran as a letting agent as from the very beginning he was very professional and unlike other agencies he took on board our challenge of finding a good sized property for the budget allocated and mostly a property that would accept ...
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Comment on agent fees
The fees are fairly good.
0
people found
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Yes
“Amazing service, managed to convince me to change my viewing ......”
5 Star Review
Jul 19,2017
By:
'Steven'
Jul 19,2017
Branch: Wokingham, 12 -14 Broad Street
Services: Lettings (as a Tenant)
Rent PCM: £950
Would you recommend?: Yes
Postcode: RG12
Branch: Wokingham, 12 -14 Broad Street
Lettings (as a Tenant)
Rent PCM: £950
Postcode: RG12
0
people found
this helpful
Amazing service, managed to convince me to change my viewing from romans to yourselves and was the only agent who offered to show me more flats with my requirements over showing me only the flat I originally called about.
He constantly kept us informed on ...
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0
people found
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“As a new client(landlord) to the rental market, i ......”
5 Star Review
Jul 14,2017
By:
'Jayne'
Jul 14,2017
Branch: Bracknell, 36 High Street
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: RG12
Branch: Bracknell, 36 High Street
Lettings (as a Landlord)
Postcode: RG12
0
people found
this helpful
As a new client(landlord) to the rental market, i wish to express my honest opinion about all the staff at Prospect Bracknell. £They 'held my hand' all through the journey from day one.
£
Prospect sent tenants that i feel were all suitable applicants to ...
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Comment on agent fees
Good
0
people found
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Yes
“My experience having Tristan as a realtor was positive. He ......”
5 Star Review
Jul 05,2017
By:
'Rubimar'
Jul 05,2017
Branch: Wokingham, 12 -14 Broad Street
Services: Lettings (as a Tenant)
Rent PCM: £550
Would you recommend?: Yes
Postcode: RG41
Branch: Wokingham, 12 -14 Broad Street
Lettings (as a Tenant)
Rent PCM: £550
Postcode: RG41
0
people found
this helpful
My experience having Tristan as a realtor was positive. He provided the information efficiently and concisely through any means available that would be most convenient for communicating....
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0
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“Very attentive and helpful person. Helped all manner of enquiries. ......”
4 Star Review
Jul 05,2017
By:
'J'
Jul 05,2017
Branch: Wokingham, 12 -14 Broad Street
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: RG6
Branch: Wokingham, 12 -14 Broad Street
Lettings (as a Tenant)
Postcode: RG6
0
people found
this helpful
Very attentive and helpful person. Helped all manner of enquiries. Easy to contact and did what he could to find out vital information about the potential property....
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0
people found
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“I found Mr Lee very helpful and professional with regard ......”
5 Star Review
Jul 04,2017
By:
'Patrick'
Jul 04,2017
Branch: Wokingham, 12 -14 Broad Street
Services: Lettings (as a Landlord)
Rent PCM: £500
Would you recommend?: Yes
Postcode: RG41
Branch: Wokingham, 12 -14 Broad Street
Lettings (as a Landlord)
Rent PCM: £500
Postcode: RG41
0
people found
this helpful
I found Mr Lee very helpful and professional with regard to the services that Prospect Property Agency has to offer. His attitude was curteous and friendly poviding extensive knowledge and information with regard to each step along the way for securing a new tenant for ...
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Comment on agent fees
Fees were appropriate for the service provided, giving peace of mind in finding a suitable tenant for my property.
0
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“The agency has quite high prices, which don't correspond to ......”
1 Star Review
Jun 23,2017
By:
'Nati'
Jun 23,2017
Branch: Reading, 24 King Street
Services: Lettings (as a Tenant)
Rent PCM: £1075
Would you recommend?: No
Postcode: RG1
Branch: Reading, 24 King Street
Lettings (as a Tenant)
Rent PCM: £1075
Postcode: RG1
9
people found
this helpful
The agency has quite high prices, which don't correspond to the quality of service they provide. They have a poor management of the properties, they fail by giving you all the keys of the property when you move in, they also fail by providing a ...
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Comment on agent fees
Very expensive for what you get
9
people found
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“I have rented a flat from this agent since last 7 ......”
1 Star Review
Jun 18,2017
By:
'Livingston'
Jun 18,2017
Branch: Reading, 24 King Street
Services: Lettings (as a Tenant)
Rent PCM: £600
Would you recommend?: No
Postcode: RG1
Branch: Reading, 24 King Street
Lettings (as a Tenant)
Rent PCM: £600
Postcode: RG1
7
people found
this helpful
I have rented a flat from this agent since last 7 months. Since last 6 weeks i raised a complaint of sink and shower water not draining completely. Also few days back they stopped draining. Still the condition is same.
I dont want to name the employee.
...
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Comment on agent fees
I dont know what i paid for. Just to sign few papers i guess.
Poor service
7
people found
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“Excellent service from start to finish all staff involved acted ......”
5 Star Review
Jun 14,2017
By:
'Dennis'
Jun 14,2017
Branch: Reading, 24 King Street
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: RG31
Branch: Reading, 24 King Street
Sales (as a Vendor)
Postcode: RG31
0
people found
this helpful
Excellent service from start to finish all staff involved acted in a very professional a manner.
Special mention to Matthew and a massive thanks to Josh who was absolutely brilliant.
Having originally put the property on with another centrally located agent the difference between them ...
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Comment on agent fees
Fees were on par with other 'upmarket' agencies
0
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“Excellent service from beginning to end, various members of staff ......”
5 Star Review
Jun 13,2017
By:
'Steve&Paula'
Jun 13,2017
Branch: Sandhurst, 38 Yorktown Road
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: GU47
Branch: Sandhurst, 38 Yorktown Road
Sales (as a Vendor)
Postcode: GU47
0
people found
this helpful
Excellent service from beginning to end, various members of staff were involved - all great. Much appreciation to Daniel and Matthew who did most of the hard work to secure the sale for us.
From the first day the response has always been efficient and ...
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Comment on agent fees
Fees seem aligned with the norm.
0
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