Oakfield
4.7/5, 1388 reviews
96% recommended
95% sales valuation accuracy
97% sales fee satisfaction

Property Features

One of the south east's leading independent estate and letting agents covering all aspects of estate agency, residential lettings and block Management. Branches in Eastbourne, Bexhill on Sea, Hastings and Tunbridge Wells. show more One of the south east's leading independent estate and letting agents covering all aspects of estate agency, residential lettings and block Management. Branches in Eastbourne, Bexhill on Sea, Hastings and Tunbridge Wells.

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Latest Reviews

 View all Reviews 1388
29th Apr 2024
reviewed by 'CLAUDIO Mariani'
“A special shout out to Larn for dealing with my tenancy renewal. Smooth and professional service....”
17th Nov 2023
reviewed by 'Joe'
“AVOID AT ALL COSTS!!!Especially dealing with Luke Seymour who can only be described as an arrogant, incompetent, sarcastic and ......”
29th Jun 2023
reviewed by 'Jon Bailey'
“We spoke to charlie from eastbourne branch 27 june 2023,she was very helpful,polite and proffesional,and we appreciated all the ......”
29th Jun 2023
reviewed by 'James Kimber'
“I would just like to say that Larn has been very helpful and professional in every way possible and instrumental ......”
13th Mar 2023
reviewed by 'Vasudeva Ranganatha Kamath'
“I have been dealing with Kirsty Berwick. She has been very professional & upto date with all the required information. Even ......”
9th Feb 2023
reviewed by 'Derek'
“Above all other agents, Oakfield had by far the most properties available for viewing, AND which were directly tailored to ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 95% 97% £42,000 £915,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
314 8 560 28 218 4 165 2 77 12
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: 09:00 - 15:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Oakfield Branches (view all 4)
Bexhill on Sea, TN39
Eastbourne, BN21
Hastings, TN34
TN38

“This is the third time I've used Oakfields for my ......”

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Feb 26,2018
Minithumbup
By: 'M'
Feb 26,2018
0 people found
this helpful
This is the third time I've used Oakfields for my rental properties and this time they had to deal with 2 simultaneously. The interaction with Charlotte and Lucy has been excellent. I'm a demanding, remotely-based landlord and they rose to the challenge very well. They kept ...
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Comment on agent fees
You get what you pay for. I got good value
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“Phil and his team helped us sell our house after ......”

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Feb 24,2018
Minithumbup
By: 'Karey'
Feb 24,2018
2 people found
this helpful
Phil and his team helped us sell our house after we had tried lots of other agents. We were very impressed by their professionalism, support and commitment from viewings through to sale. We would highly recommend them to anyone potentially selling their house for their ...
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Comment on agent fees
Good fair fees
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“Charlotte was very helpful and efficient throughout the process of ......”

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Feb 16,2018
Minithumbup
By: 'Nina'
Feb 16,2018
0 people found
this helpful
Charlotte was very helpful and efficient throughout the process of us renting the property, and is still as equally as helpful now that we have moved in. I have bothered her with many questions and she has always helped, and responded to emails and phone ...
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Comment on agent fees
The fees seemed in line with the usual fees charged to rent a property.
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“Heather has provided an excellent service through out with great ......”

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Feb 08,2018
Minithumbup
By: 'Excellent'
Feb 08,2018
0 people found
this helpful
Heather has provided an excellent service through out with great recommendations and fabulous communication from start to finish. Highly recommend this branch and agent....
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“Very helpful through process.great information and general running of ......”

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Feb 06,2018
Minithumbup
By: 'J'
Feb 06,2018
0 people found
this helpful
Very helpful through process.great information and general running of things very grateful for support and help I am also using Oakfields Hastings now. Thanks J...
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“I first contacted Amy on Wednesday 31st Feb asking if ......”

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Feb 05,2018
Minithumbup
By: 'Trevor'
Feb 05,2018
0 people found
this helpful
I first contacted Amy on Wednesday 31st Feb asking if it was possible to move into a flat by the weekend (tall order I know and a massive challenge) but Amy was very prompt at her replies to emails. I have to say that by ...
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Comment on agent fees
The fees, were reduced by Amy's manager, and the fees were in line with other agents, but the overall experience far outweighed the cost of the fees.
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“Overall very helpful and enthusiastic staff. After a bit of ......”

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Feb 05,2018
Minithumbup
By: 'Poppydops'
Feb 05,2018
0 people found
this helpful
Overall very helpful and enthusiastic staff. After a bit of fine tuning felt they understood our situation and selected the right prospective buyers....
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Comment on agent fees
Competitive although check restrictions on sole agency period - this can end up being very long if you have buyers pull out down the process (happened to us twice) as once 'off the market under offer' it stops the sole agency period countdown.
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“I am pleased to be able to give a very ......”

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Feb 05,2018
Minithumbup
By: 'Chris'
Feb 05,2018
0 people found
this helpful
I am pleased to be able to give a very positive review of the help and service provided by Patrick Woolgar regarding my recent rental of a flat via Oakfield Hastings. I formerly worked in banking for 10 years and subsequently had my own business, so ...
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Comment on agent fees
In line with current levels and legislation.
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“I met Phil at my aunt's flat and we discussed ......”

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Feb 03,2018
Minithumbup
By: 'Caroline'
Feb 03,2018
2 people found
this helpful
I met Phil at my aunt's flat and we discussed marketing her property. He gave a realistic current market value, this was shown with the interest that the property created and was what I wanted. I found him and all members of staff very professional, ...
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Comment on agent fees
Very fair fees, and I feel they all definitely earnt their fee.
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“Very smooth and efficient service, would reccomend using Oakfield if ......”

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Feb 02,2018
Minithumbup
By: 'JI'
Feb 02,2018
0 people found
this helpful
Very smooth and efficient service, would reccomend using Oakfield if you're looking for a flat to rent in the Bexhill area....
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“I have been very impressed by the smooth running of ......”

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Feb 02,2018
Minithumbup
By: 'Greg'
Feb 02,2018
0 people found
this helpful
I have been very impressed by the smooth running of renting my property out through Oakfield.Charlotte guided me evey step of the way and found a tenant very quicky.Thank you!...
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Comment on agent fees
rates are the same of everyone else in the area
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“Phil went out of his way to ensure the selling ......”

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Feb 01,2018
Minithumbup
By: 'Carole'
Feb 01,2018
1 people found
this helpful
Phil went out of his way to ensure the selling of my 87 year old mum's house went as smoothly as possible...
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Comment on agent fees
Ok
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“We were extremely pleased with the thoroughly professional and efficient ......”

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Jan 31,2018
Minithumbup
By: 'Mr'
Jan 31,2018
1 people found
this helpful
We were extremely pleased with the thoroughly professional and efficient service we received. We felt we were in very safe hands throughout the whole buying and selling process....
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Comment on agent fees
We felt we received great service for the fee we paid.
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“brilliant customer service, friendly, professional, and helped us out whenever ......”

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Jan 31,2018
Minithumbup
By: 'sacha'
Jan 31,2018
0 people found
this helpful
brilliant customer service, friendly, professional, and helped us out whenever we needed. very thorough with paperwork and on the ball with everything...
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Comment on agent fees
fees were ok.. although be nice if we didn't have to pay fees.
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“Phil dealt with our sale effectively and efficiently. Everything went ......”

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Jan 27,2018
Minithumbup
By: 'Pat'
Jan 27,2018
3 people found
this helpful
Phil dealt with our sale effectively and efficiently. Everything went through without too much hassle in less time than we had expected....
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Comment on agent fees
The fees were reasonable for the service provided
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“Phil has already successfully helped me to sell my flat ......”

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Jan 26,2018
Minithumbup
By: 'Andy'
Jan 26,2018
1 people found
this helpful
Phil has already successfully helped me to sell my flat in Bexhill. My house is also up for sale and was marketed with a different local agent for 6 months prior to Oakfield. The previous agent attracted absolutely no viewings in 6 months! However, since switching to ...
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Comment on agent fees
Very good.
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“Both Phil and Roxanne are very helpful, they all the ......”

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Jan 26,2018
Minithumbup
By: 'Sherzad'
Jan 26,2018
1 people found
this helpful
Both Phil and Roxanne are very helpful, they all the time there to help, they are keen to follow up the matter to the end...
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“Absolutely fantastic estate agency in particular our agent Amy Williams ......”

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Jan 26,2018
Minithumbup
By: 'Ammar'
Jan 26,2018
0 people found
this helpful
Absolutely fantastic estate agency in particular our agent Amy Williams who made the entire process of moving for us so effortlessly easy and enjoyable and made us feel like her highest priority. Would highly recommend anybody to choose this agency and if you're lucky enough ...
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Comment on agent fees
Very good!
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“I would like to thank both Phil and Chloe for ......”

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Jan 26,2018
Minithumbup
By: 'Mem'
Jan 26,2018
0 people found
this helpful
I would like to thank both Phil and Chloe for providing an amazing service when it come to selling our home in Bexhill. Phil was professional and confident from our initial meeting and forefilled our epxectations. Made the process so much easier then we anticipated. ...
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Comment on agent fees
Excellent
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“I have used Oakfieds several times in the last 3 years, ......”

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Jan 17,2018
Minithumbup
By: 'Tushers'
Jan 17,2018
0 people found
this helpful
I have used Oakfieds several times in the last 3 years, I have bought 2 properties from them and sold 2. On this occasion I was selling one of the properties and I have to say it was extremely disjointed. I did not have continuity of care, Chloe ...
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Comment on agent fees
I'm not sure what they are
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“Oakfield handled this sale very efficiently and we went from ......”

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Jan 10,2018
Minithumbup
By: 'Nick'
Jan 10,2018
0 people found
this helpful
Oakfield handled this sale very efficiently and we went from putting the house on the market to completion in under 3 months. Although Andy wasn't my allocated agent, it was he who handled most of the viewings, and with whom I spoke most during the sales ...
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Comment on agent fees
The fees were set at the same level as other local competition.
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“We recently took on a letting through Lucy and she ......”

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Jan 04,2018
Minithumbup
By: 'E'
Jan 04,2018
0 people found
this helpful
We recently took on a letting through Lucy and she was fantastic. Professional, reliable, polite and helpful - she really listened to what we needed and helped us secure the right place for our family. We were really impressed with the level of service we ...
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Comment on agent fees
Entirely reasonable and in line with market.
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“Lucy was unbelievably helpful throughout the whole rental process. Any ......”

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Jan 04,2018
Minithumbup
By: 'Jenni'
Jan 04,2018
0 people found
this helpful
Lucy was unbelievably helpful throughout the whole rental process. Any questions my partner and I had were answered clearly and promptly and in an extremely friendly manner. Moving into our first place together was exciting enough but Lucy made this even better by making each ...
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Comment on agent fees
The fees were reasonable, we knew they would be in the region that they were and we were happy to pay due to the excellent service we received.
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“Amy was brilliant throughout the whole process, she acted quickly ......”

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Dec 21,2017
Minithumbup
By: 'Lucy'
Dec 21,2017
0 people found
this helpful
Amy was brilliant throughout the whole process, she acted quickly when a few mistakes where made with viewing times and took time out of her day to show us round the flat. Her commication skills where brilliant we where kept in the loop with everything. ...
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“I am most impressed at the professionalism shown by both ......”

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Dec 21,2017
Minithumbup
By: 'Pat'
Dec 21,2017
0 people found
this helpful
I am most impressed at the professionalism shown by both staff members. They were efficient, very helpful easy to deal with and cheerful and friendly. Even when I pointed out an error it was responded to and rectified quickly. I have every confidence that the ...
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Comment on agent fees
Reasonable
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“Using Oakfield to let our property for the first time. ......”

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Dec 21,2017
Minithumbup
By: 'Lily'
Dec 21,2017
0 people found
this helpful
Using Oakfield to let our property for the first time. We found Charlotte very helpfull. She fully explained the lettings process & costs. She really held our hand all the way. Which we really appreciated, as we live overseas most of the time, & our property is ...
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Comment on agent fees
Reasonable
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“Excellent service provide by Amy. As a first time renter, ......”

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Dec 21,2017
Minithumbup
By: 'Paul'
Dec 21,2017
0 people found
this helpful
Excellent service provide by Amy. As a first time renter, she kept us in the loop and stay late in the office for the us when we couldn't make it before 5pm. Very professional and a pleasure to deal with....
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“We found Charlotte professional, knowledgeable and helpful right from the ......”

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Dec 19,2017
Minithumbup
By: 'Jan'
Dec 19,2017
0 people found
this helpful
We found Charlotte professional, knowledgeable and helpful right from the start and felt confident in trusting her advice and suggestions. As first time landlords she really helped guide us through the rental process giving us a straightforward and stress free experience....
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“Lucy was very accommodating when we were viewing potential new ......”

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Dec 11,2017
Minithumbup
By: 'Weeksm'
Dec 11,2017
0 people found
this helpful
Lucy was very accommodating when we were viewing potential new homes to rent, she was able to answer any questions we had about properties.she was also very helpful she when we were arranging applications etc. We were kept informed all along the way. All ...
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Comment on agent fees
Reasonable compared to others in the area
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“Had a couple hiccups with referencing fees but that's the ......”

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Dec 08,2017
Minithumbup
By: 'George'
Dec 08,2017
0 people found
this helpful
Had a couple hiccups with referencing fees but that's the estate agents and not the staff, very respectful and understanding. Would recommend Lucy White!...
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Comment on agent fees
Expensive fees but doesn’t matter where you go.
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

We are committed to providing a high-quality service to all our clients & customers. Our aim is to achieve the highest
level of customer satisfaction possible. In the unlikely event that you are dissatisfied with any aspect of our service
please let us know and we will endeavour to resolve the issue as quickly as possible.
Let us know if you are unhappy about:
• A decision we have made
• Any aspect of our work
• A member of our staff providing incorrect information or treated you unprofessionally.
Dealing with your complaint immediately
Our aim is to resolve complaints on the spot, so please make your complaint directly to the branch concerned & our
Branch Manager will make best efforts to resolve the matter for you.
If you have a Formal complaint. Please contact the Branch Manager of your local branch and they will advise you of the process.
Last updated at 9:55 AM 27/03/2017 by allAgents

Awards won by Oakfield

Regional Awards won by Oakfield

Individual Branch Awards

St Leonards on Sea, TN38

Bexhill on Sea, TN39

Hastings, TN34

Eastbourne, BN21



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