Miller Metcalfe
4.7/5, 630 reviews
93% recommended
96% sales valuation accuracy
98% sales fee satisfaction
79% lettings valuation accuracy
86% lettings fee satisfaction



Property Features

Miller Metcalfe are a well-respected Lancashire Estate Agency with a wealth of experience in the property industry. We offer our customers 'more as standard'. As independent as ever, we thrive on our dynamic approach and our ability to “think different”, taking traditional estate agency to a new level of service, ... show more Miller Metcalfe are a well-respected Lancashire Estate Agency with a wealth of experience in the property industry. We offer our customers 'more as standard'. As independent as ever, we thrive on our dynamic approach and our ability to “think different”, taking traditional estate agency to a new level of service, trust and commitment. We specialise in residential sales and lettings, commercial, auctions and property surveys to offer the whole package for buyers, sellers, tenants and landlords.

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 96% 98% £59,000 £3,550,000
Lettings 79% 86% £350 £2,750
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
64 6 98 11 259 5 151 10 16 10
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Advertise on
Members of
NAEA ARLA DPS My deposits scheme Move With Us
Latest Properties

No Properties

Images & Videos

“Dealt with Amy throughout a 'public notice' p......”

Share on :
Jun 16,2020
Minithumbup
By: 'Sam'
Jun 16,2020
0 people found
this helpful
Dealt with Amy throughout a 'public notice' purchase which can be 'trying' at the best of times. Amy was very professional and extremely helpful throughout. Well done all at MillerMetcalfe. Sam...
read full review
Was this helpful? Yes
By: Miller Metcalfe
Jun 17, 2020
View all comments (1)
Hi Sam, thank you for your lovely review! ...

“Thank you...”

Share on :
May 14,2020
Minithumbup
By: 'Bethany'
May 14,2020
0 people found
this helpful
I’ve recently been buying a house through Miller Metcalfe Bolton and Amy has been an amazing help! She’s very friendly and professional and she always makes time to answer any questions we have. She has made buying our first house enjoyable rather than ...
read full review
Was this helpful? Yes
By: Amy Dawber
May 14, 2020
View all comments (1)
Hello Bethany, Thank you so much for your review! I look forward to working with you further on this sale and hope to move you into your new home as soon as possible! All the best x ...

“Praise for Amy....”

Share on :
May 14,2020
Minithumbup
By: 'Susan'
May 14,2020
1 people found
this helpful
We used Miller Metcalfe to buy our property and they were excellent with the sale. I would like to say that Amy Dawber was brilliant with the help she gave us and nothing was too much trouble for her. She gave us more feedback than ...
read full review
Was this helpful? Yes
By: Amy Dawber
May 14, 2020
View all comments (1)
Hi Susan, Thank you so much for your review! It was lovely to deal with you throughout the sale, i wish you all the best for your future ...

“Everyone at Miller Metcalfe is completely pro......”

Share on :
May 11,2020
Minithumbup
By: 'Susan'
May 11,2020
0 people found
this helpful
Everyone at Miller Metcalfe is completely professional, but also very friendly and helpful. Bethany McKay has become a real friend over the months and could not have done more to help me make a successful sale....
read full review
Was this helpful? Yes
By: Miller Metcalfe
May 18, 2020
View all comments (1)
Hello Susan, thank you for your lovely review of our Harwood branch, we wish you all the best in the future :) ...

“Excellent service from the team especially Be......”

Share on :
Apr 24,2020
Minithumbup
By: 'Paula'
Apr 24,2020
0 people found
this helpful
Excellent service from the team especially Beth, we sold and bought another property with MM and everything went smoothly, any problems were dealt with very quickly by Beth. Can highly recommend the Harwood branch....
read full review
Was this helpful? Yes
By: Miller Metcalfe
May 18, 2020
View all comments (1)
Hello Paula, thank you for your review of our Harwood branch, we wish you all the best in the future! ...

“First time buyer...”

Share on :
Apr 23,2020
Minithumbup
By: 'Kayleigh'
Apr 23,2020
0 people found
this helpful
I recently purchased my first house through Miller Metcalfe and was mainly in touch with Kelly. She was so helpful and reassuring throughout the process, especially as the seller lived abroad. I cannot thank Kelly and the team at Miller Metcalfe enough for all their ...
read full review
Was this helpful? Yes
By: Miller Metcalfe
May 18, 2020
View all comments (1)
Hi Kayleigh, thank you for your lovely review! We wish you all the best in the future :) ...

“Miller Metcalfe (Horwich) have been amazing d......”

Share on :
Apr 09,2020
Minithumbup
By: 'Hannah'
Apr 09,2020
0 people found
this helpful
Miller Metcalfe (Horwich) have been amazing during the sale of my property. After a sale fell through at the last minute (through no fault of Miller Metcalfe) they made sure my house was back on the market immediately and secured new buyers straight away. Kelly ...
read full review
Was this helpful? Yes
By: Miller Metcalfe
Apr 14, 2020
View all comments (1)
Hi Hannah, thank you for your review of our Howrich branch! We wish you all the best in the future :) ...

“Can't thank you enough for your help and supp......”

Share on :
Apr 06,2020
Minithumbup
By: 'Michael'
Apr 06,2020
0 people found
this helpful
Can't thank you enough for your help and support for our move if it wasn't for miller metcalfe (Harwood) and the team we would have lost our new house because of our very slow solicitors. ABOVE AND BEYOND. Thank you so much to the best ...
read full review
Was this helpful? Yes
By: Miller Metcalfe
Apr 06, 2020
View all comments (1)
Hi Michael, thank you for your lovely review of our Harwood branch! We wish you all the best in the future :) ...

“Miller Metcalfe Harwood have been superb thro......”

Share on :
Apr 06,2020
Minithumbup
By: 'Mrs'
Apr 06,2020
0 people found
this helpful
Miller Metcalfe Harwood have been superb throughout the sale of our property we are really grateful to Beth, Danielle and Leanne for their friendly and efficient service! Thanks for everything we will definitely recommend you and be back in the future as well! Best wishes....
read full review
Was this helpful? Yes
By: Miller Metcalfe
Apr 06, 2020
View all comments (1)
Hello, thank you for your lovely review of our Harwood branch! We wish you all the best in the future :) ...

“Such friendly and helpful staff who made the ......”

Share on :
Apr 01,2020
Minithumbup
By: 'Natalie'
Apr 01,2020
0 people found
this helpful
Such friendly and helpful staff who made the sale of our property a calm and efficient process, particularly at such a difficult time. Wouldn’t hesitate to use Miller Metcalfe again or recommend to friends and family!...
read full review
Was this helpful? Yes
By: Miller Metcalfe
Apr 01, 2020
View all comments (1)
Hi Natalie, thank you for your review of our Harwood branch. We wish you all the best in the future! ...

“Terrible experience. Cancelling viewings 5 mi......”

Share on :
Mar 19,2020
Minithumbdown
By: 'Imran'
Mar 19,2020
0 people found
this helpful
Terrible experience. Cancelling viewings 5 minutes before viewing time. Totally Unacceptable giving property owner excuses. This doesn't help in anyone's planning...
read full review
Was this helpful? Yes
By: joanne hardman
Mar 19, 2020
View all comments (1)
Hello, I am very sorry to hear this and appreciate the inconvenience this may have caused. We do try to give our clients as much notice as possible if we have to make changes to appointments, but we do have to respect our vendors wishes, should they wish to cancel, unfortunately this is sometimes with short notice. As you can appreciate we need the vendors consent to access the property. If you would like to discuss this further please call 01204 535353 and ask for myself. ...

“The staff at Harwood were superb and very eff......”

Share on :
Feb 22,2020
Minithumbup
By: 'Annette'
Feb 22,2020
0 people found
this helpful
The staff at Harwood were superb and very efficient. They were very professional and made me feel confident in the way they managed my house sale....
read full review
Was this helpful? Yes
By: Miller Metcalfe
Feb 24, 2020
View all comments (1)
Hi Annette, thank you for your review of our Harwood branch! We wish you all the best in the future :) ...

“5 star...”

Share on :
Feb 21,2020
Minithumbup
By: 'Alexia'
Feb 21,2020
0 people found
this helpful
All the staff at Miller Metcalfe Harwood were excellent from start to finish and provided a high standard of service. They communicated well about every viewing I had and the photographs of the house were high quality. I would definitely recommend them....
read full review
Was this helpful? Yes
By: Miller Metcalfe
Feb 21, 2020
View all comments (1)
Hi Alexia, thank you for your review of our Harwood branch! We wish you all the best in the future :) ...

“Top class service...”

Share on :
Jan 31,2020
Minithumbup
By: 'Andy'
Jan 31,2020
0 people found
this helpful
I have recently been purchasing 3 properties and one of these was with Miller Metcalfe in Harwood. In this process I have dealt with a number of estate agents and I can honestly say MM were the best by far. Bethany (and Danielle) kept me informed ...
read full review
Was this helpful? Yes
By: Miller Metcalfe
Feb 03, 2020
View all comments (1)
Hi Andy, thank you for your review of our Harwood branch, we wish you all the best in the future! :) ...

“Yvonne was the reason we decided to go with M......”

Share on :
Dec 20,2019
Minithumbup
By: 'Bernice'
Dec 20,2019
0 people found
this helpful
Yvonne was the reason we decided to go with Miller Metcalfe: when she came to value our home, she was utterly professional but also friendly, warm and enthusiastic. Above all, she made us feel that she genuinely loved our home so that we felt confident ...
read full review
Was this helpful? Yes
By: Miller Metcalfe
Dec 20, 2019
View all comments (1)
Hi Bernice, thank you for your lovely review of our Horwich branch. We are so glad you had a fantastic experience with our team :) ...

“Beth and Danielle did a fantastic job...”

Share on :
Dec 18,2019
Minithumbup
By: 'James'
Dec 18,2019
0 people found
this helpful
Beth and Danielle did a fantastic job steering the sale of our house through to a successful completion. From start to finish they provided us with regular updates communicating key milestones to us and our buyers along the way. I would highly recommend Miller Metcalfe ...
read full review
Was this helpful? Yes
By: Miller Metcalfe
Dec 18, 2019
View all comments (1)
Hi James, Thank you for your review of our Harwood branch! We wish you all the best in the future :) ...

“Excellent, really efficient professional serv......”

Share on :
Dec 16,2019
Minithumbup
By: 'Sara'
Dec 16,2019
0 people found
this helpful
Excellent, really efficient professional service from start to finish. Superb photography, helpful advice, nothing too much trouble. Sold within 24 hours....
read full review
Was this helpful? Yes
By: Miller Metcalfe
Dec 17, 2019
View all comments (1)
Hi Sara, Thank you for your amazing review of our Harwood branch! We wish you all the best in the future :) ...

“Terrible customer service from the Bolton and......”

Share on :
Dec 12,2019
Minithumbdown
Stuart
By: 'GreenRanger'
Dec 12,2019
0 people found
this helpful
Terrible customer service from the Bolton and Hindley offices. James in the Bolton office speaks to customers like * - and the Hindley office don't give a damn about their customers....
read full review
Was this helpful? Yes

“Stress-free!...”

Share on :
Nov 24,2019
Minithumbup
By: 'Sophie'
Nov 24,2019
0 people found
this helpful
I recently sold my house in Bury with Miller Metcalfe and found them very friendly and professional. I was really impressed with the speed they sold my property and the service they provided me with throughout the whole sales process. I absolutely recommend Miller Metcalfe ...
read full review
Was this helpful? Yes
By: Miller Metcalfe
Nov 25, 2019
View all comments (1)
Hi Sophie, thank you for your review of our Bury branch! We wish you all the best in the future :) ...

“Found our dream home with Miller Metcalfe...”

Share on :
Nov 22,2019
Minithumbup
Amy
By: 'Fay'
Nov 22,2019
0 people found
this helpful
Found our dream home with Miller Metcalfe - they were amazing and we couldn’t recommend them enough. Thank you for all of your help!...
read full review
Was this helpful? Yes
By: Fay Reid
Nov 25, 2019
View all comments (2)
It was actually a lovely lady called Amy at the Bury branch that I dealt with :) ...

“My property was live on Rightmove less than 2......”

Share on :
Nov 22,2019
Minithumbup
Joanne
By: 'Kristi'
Nov 22,2019
0 people found
this helpful
My property was live on Rightmove less than 24 hours before it sold for full asking price! Joanne was very informative and helpful when initially valuing my property, the photographer was great and Michelle kept me up to date throughout the sale - Fantastic Service, would ...
read full review
Was this helpful? Yes
By: Miller Metcalfe
Nov 22, 2019
View all comments (1)
Hi Kristi, thank you for your lovely review of our Bolton branch. We wish you all the best in the future! :) ...

“Well Done to the Harwood Team...”

Share on :
Nov 22,2019
Minithumbup
Leanne
By: 'Laura'
Nov 22,2019
0 people found
this helpful
Bethany, Leanne, Danielle and the whole Harwood team have looked after the sale of my family property following a bereavement. They have held my hand throughout the process, supporting and guiding me through from initial marketing, then following through from offer to sale completion. They ...
read full review
Was this helpful? Yes
By: Miller Metcalfe
Nov 22, 2019
View all comments (1)
Hi Laura, thank you for your lovely review of our Harwood branch. We wish you all the best in the future! :) ...

“Miller Metcalfe have been very helpful throug......”

Share on :
Nov 14,2019
Minithumbup
By: 'HARRY'
Nov 14,2019
0 people found
this helpful
Miller Metcalfe have been very helpful throughout the sale and buying of our new property. I would like to thank all the staff at the Harwood branch, and thank Beth for all the pushing she did, to get all the information we needed throughout the ...
read full review
Was this helpful? Yes

“Outstanding Service...”

Share on :
Nov 14,2019
Minithumbup
By: 'Charlotte'
Nov 14,2019
0 people found
this helpful
The service from Miller Metcalfe Harwood has been oustanding from start to finish. I do have to give a special shout out to Beth who has gone above and beyond with our sale and purchase. We are extremely grateful for all your help. You are ...
read full review
Was this helpful? Yes

“Hassle Free Amazing letting agent...”

Share on :
Oct 21,2019
Minithumbup
By: 'Jade'
Oct 21,2019
0 people found
this helpful
Amazing experience with Miller Metcalfe and Laura our representative. Fast moving process and took everything into consideration which we desired as landlords. Tennant's found almost immediately and hassle free as we have gone fully managed with Miller Metcalfe now....
read full review
Was this helpful? Yes

“Had a great experience with Miller Metcalfe, ......”

Share on :
Oct 18,2019
Minithumbup
By: 'Vinay'
Oct 18,2019
0 people found
this helpful
Had a great experience with Miller Metcalfe, They were kind enough to arrange for a second viewing and also gave me extra time to sort out the inventory. Staff at the front office were very welcoming. Ms Laura Wain was kind enough to answer all ...
read full review
Was this helpful? Yes
By: Miller Metcalfe
Oct 18, 2019
View all comments (1)
Hi Vinay, Thank you for your review! We wish you all the best in your new home :) ...

“Miller Metcalfe - Horwich. The team at Horwich have been ......”

Share on :
Oct 18,2019
Minithumbup
By: 'Robert'
Oct 18,2019
0 people found
this helpful
Miller Metcalfe - Horwich. The team at Horwich have been responsive and supportive of our purchase. Saffron Cowburn - sales negotiator has been professional and efficient in handling our initial enquiry and subsequent purchase....
read full review
Was this helpful? Yes
By: Miller Metcalfe
Oct 21, 2019
View all comments (1)
Hi Robert, thank you for your review of our Horwich branch. We wish you all the best in your new home :) ...

“Beth, who looked after the purchase of my new......”

Share on :
Oct 16,2019
Minithumbup
By: 'Mr'
Oct 16,2019
0 people found
this helpful
Beth, who looked after the purchase of my new home was very helpful, showed great understanding and was supportive during the whole process. From making arrangements with the vendor, dealing with solicitors and keeping me updated throughout the whole sale process. Beth's positive attitude and ...
read full review
Was this helpful? Yes
By: Miller Metcalfe
Oct 16, 2019
View all comments (1)
Hello Darren, Thank you for your review of our Harwood branch, we wish you all the best in your new home :) ...

“Mixed experience...”

Share on :
Oct 13,2019
Minithumbdown
By: 'Gabriella'
Oct 13,2019
0 people found
this helpful
Overall a really positive experience with Miller Metcalfe but unfortunately only towards the end of our purchase, we were initially assigned someone at the Bury office and felt that they were very much telling us what we wanted to hear and bending the truth and ...
read full review
Was this helpful? Yes

“Michelle and Laura were superb in sourcing me......”

Share on :
Oct 11,2019
Minithumbup
By: 'Louise'
Oct 11,2019
0 people found
this helpful
Michelle and Laura were superb in sourcing me a rental home. At the time of getting the rental we were living overseas and they made what could have been a difficult situation very easy. Very professional and lovely to communicate with....
read full review
Was this helpful? Yes
By: Miller Metcalfe
Oct 11, 2019
View all comments (1)
Hi Louise, Thank you for your review of our Worsley branch. We wish you all the best in the future :) ...

Vendor Fees

*Subject to property value and package chosen.

Landlord Fees

Our INTRODUCTION package is just £250.00 Plus VAT, please be aware that this amount will be required to be paid upfront prior to advertising.

Our comprehensive tenant find only package is just ONE MONTHS RENT Inc VAT. Subject to a minimum charge of £700.00 inc VAT.

Our comprehensive Rent Collection package is just ONE MONTHS RENT Inc VAT. Subject to a minimum charge of £650.00 inc VAT and then a monthly commission charge at 9.6% inc VAT each month of service.

Our Managed Tenancy package is just ONE MONTHS RENT Inc VAT. Subject to a minimum charge of £600.00 inc VAT and then a monthly commission charge at 12% inc VAT each month of service.

Tenant Fees

-Rent
-A refundable tenancy deposit capped at no more than 5 weeks’ rent where the total annual rent is less than £50,000, or 6 weeks’ rent where the total annual rent is £50,000 or above
-Payments associated with early termination of the tenancy, when requested by the tenant
-Payments capped at £50 (or reasonably incurred costs, if higher) for the variation, assignment or novation of a tenancy
-Payments in respect of utilities, communication services, TV licence and -Council Tax
-A default fee for late payment of rent and replacement of a lost key/security device giving access to the housing, where required under a tenancy agreement
Last updated at 26/02/2024, 12:08 PM by Danielle Orrell
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 9:37 AM 14/03/2024 by allAgents

Awards won by Miller Metcalfe

Regional Awards won by Miller Metcalfe

Individual Branch Awards

Bolton, BL2



Get in touch with

Miller Metcalfe