Martin & Co
4.1/5, 3551 reviews
74% recommended
93% sales valuation accuracy
97% sales fee satisfaction
90% lettings valuation accuracy
85% lettings fee satisfaction



Property Features

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Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 93% 97% £27,000 £1,000,000
Lettings 90% 85% £290 £3,500
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
813 133 1422 633 205 6 112 8 92 127
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Latest Properties to Rent   36
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“Wow. Where do I start? During our tenancy it took ......”

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Nov 22,2009
Minithumbdown
By: 'I'd'
Nov 22,2009
0 people found
this helpful
Wow. Where do I start? During our tenancy it took an age to get a reply back to any email or voice mail left in regards to maintenance issues. On leaving the property several things that required attention were still as they were when reported ...
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“COLCHESTER- This company are determined to take any money that ......”

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Oct 11,2009
Minithumbdown
By: 'Ex-tenant'
Oct 11,2009
0 people found
this helpful
COLCHESTER- This company are determined to take any money that they can possibly get. The attempted to raise my rent without having informed the landlord that they were doing this and are currently trying to charge me almost ...
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“Sheffield North branch!I made a booking the week before ......”

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Sep 23,2009
Minithumbdown
By: 'F*ck'
Sep 23,2009
0 people found
this helpful
Sheffield North branch! I made a booking the week before to view a property. The next Monday I called back and they confirmed with me that the viewing is scheduled. On Tuesday morning, they called me to checkthe viewing is still valid. I said of ...
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By: Carl
Oct 20, 2009
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Good evening. You may be aware that all Martin & Co branches are independently owned and operated as franchises and as such it is likely that there will be differing standards of customer service and fee structures across the 170 businesses. My name is Carl and I am a Director and co-owner of the Sheffield North branch. We always invite comments and feedback from both tenants and landlords and always try to reply and where possible solve the problem if we have fallen short of our aims of custom ...

“Aberdeen branch - absolutely the worst letting agency I have ......”

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Sep 15,2009
Minithumbdown
By: 'Scott'
Sep 15,2009
0 people found
this helpful
Aberdeen branch - absolutely the worst letting agency I have ever dealt with. When I moved in to the flat, there was no bed. After a week of trying to convince me that the sofa in the kitchen was, in fact, my bed, it took ...
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By: Angry Mother
Jun 02, 2012
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My daughter and her friend rented a flat in Torry. It was advertised as two bedroom but the box room was big enough for a small single bed only. Clothing drawers and personal belongings had to be kept in living room for the year. Both girls went home for a holiday only to come home to a soaked bedroom carpet, damp on walls and mould forming in every room. When it rained the bedroom window leaked and flooded the floor, soaked the curtains and walls. The flat was the top floor and the roof le ...

“I found Martin and Co helpful, they contacted me when ......”

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Sep 07,2009
Minithumbup
By: 'Gwizzly'
Sep 07,2009
0 people found
this helpful
I found Martin and Co helpful, they contacted me when they said they would, even if it was just to check up on me after a few weeks of moving in and reminded me about visits. to be fair they seem really proffessional, they offer ...
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By: i hate martin and co
Sep 30, 2009
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I take it you've not moved out yet, because your in for a shock, especially the Manchester firm. ...

“Worthing branch. Martin & Co could not care less about their ......”

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Sep 02,2009
Minithumbdown
By: 'WorthingTenant'
Sep 02,2009
0 people found
this helpful
Worthing branch. Martin & Co could not care less about their tenants if they tried. They tried to tell me that contracts couldn't be posted because they are legal documents and legal documents aren't allowed to be posted!! They charge an extortionate amount every 6 months to ...
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“Had a good experience recently in letting a property from ......”

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Aug 28,2009
Minithumbup
By: 'mick'
Aug 28,2009
0 people found
this helpful
Had a good experience recently in letting a property from them, they provided us with exactly what we required and were friendly and honest with all the costs involved upfront before we signed anything. They seem to be treating all tenants and landlords equal which ...
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“I wish I had read this review site before deciding ......”

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Aug 25,2009
Minithumbdown
By: 'Frederika'
Aug 25,2009
1 people found
this helpful
I wish I had read this review site before deciding to use Martin & Co. We are due to move in in a couple of days, and despite having our forms for the last three weeks, they are still unable to confirm that everything is set. ...
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“I am a current tenant with Martin and co in ......”

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Aug 21,2009
Minithumbdown
By: 'FrustratedTenant'
Aug 21,2009
1 people found
this helpful
I am a current tenant with Martin and co in Nottingham and all our dealings with them have been absolutely awful!! We weren't given a moving in date until 1 day before and they never returned phone calls. They make you pay ridiculous charges (check out ...
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“Martin and Co Rochdale. We rent out our property, fully ......”

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Aug 18,2009
Minithumbdown
By: 'Billy'
Aug 18,2009
0 people found
this helpful
Martin and Co Rochdale. We rent out our property, fully managed, through this branch and initially they were ok, always let out our property, rang us with any issues the tenants had, payed us our money on time etc. Then, earlier this year around March (...
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By: MAXIMUS
Feb 02, 2010
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Completely agree! As a tennant renting with Martin and Co in Rochdale we face problem after problem after problem. The member of staff in question who has absolutely no customer service skills is called ******, and is well known throughout the Rochdale estate agents sector for her unbelievable way of speaking to and dealing with people. I would never let with Martin & Co again and I would advise anyone not to either! Admin note: agent's name removed ...

“Chose this letting agent because they claim to be "UK's ......”

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Aug 17,2009
Minithumbdown
By: 'mochiM'
Aug 17,2009
0 people found
this helpful
Chose this letting agent because they claim to be "UK's No 1 letting agent". We soon realised that there is no truth in this . They are slow in responding to requests n emails and are also not very proactive in warning us of any hidden clauses ...
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“Martin & Co Cirencester; very efficient and friendly, but this was ......”

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Aug 10,2009
Minithumbup
By: 'MrH2U'
Aug 10,2009
0 people found
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Martin & Co Cirencester; very efficient and friendly, but this was after using another Cirencester agent PB & C who were dismal. Martin & Co treated tenants as equal partners in the transaction....
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“Littlehampton branch: smouth transaction, very friendly and attantive to customers.......”

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Aug 05,2009
Minithumbup
By: 'Ry'
Aug 05,2009
0 people found
this helpful
Littlehampton branch: smouth transaction, very friendly and attantive to customers. Worthing branch: friendly and cooperative, but once the agent has not came to show the property when appointment has been arranged. ...
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“I used to work for an Estate Agents on parliament ......”

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Jul 27,2009
Minithumbdown
By: 'Marc'
Jul 27,2009
1 people found
this helpful
I used to work for an Estate Agents on parliament street. Martin & Co were had a real notoriety amongst every agent in Nottingham. They are rude, inconsiderate, unprofessional, uncaring with no morals. The staff are the most condensing which is worryingly ironic seen as though ...
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By: intambi
Apr 30, 2010
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OMG....I should have read this before handing my property to these people! I gave them my property a month ago and it is only tomorrow that the tenant is moving in and I have to part with a lot of money in terms of unnecessary repairs, etc. Their phrase is always: "Our people will do it" Their electrical contractor was more than ...

“Martin & Co Canterbury - made us pay 500 pounds, 250 referencing and 250 ......”

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Jun 04,2009
Minithumbdown
By: 'delpino'
Jun 04,2009
0 people found
this helpful
Martin & Co Canterbury - made us pay 500 pounds, 250 referencing and 250 deposit before we've seen the tenancy agreement. Lots of hidden costs which were revealed later (like insurance, check-in fee). We decided not to go for the flat then.. after that ignored our email when we ...
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“Martin & Co Nottingham - what a joke!! Lies upon Lies!! ......”

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May 14,2009
Minithumbdown
By: 'WHAT_A_JOKE'
May 14,2009
0 people found
this helpful
Martin & Co Nottingham - what a joke!! Lies upon Lies!! Don't call back!! Don't give sh*t about you! Just create hassle to do with everything you try and call them about! then 2days later when you call them back they don't even remember you ...
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By: Anonimous
Feb 24, 2010
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Totally agree - absolutely unproffesional, have not got a clue how to run a business. We had to cancel our contract with them due to unbelievebly bad service, in any other industry refunds, credits and apologies are issued...Martin and Co will send a court order for monies owed to them! ...

“If you pay the deposit, you are in big trouble....”

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May 10,2009
Minithumbdown
By: 'Omda'
May 10,2009
0 people found
this helpful
If you pay the deposit, you are in big trouble....
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“We've been renting a house through Martin & Co. in Littlehampton, ......”

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May 09,2009
Minithumbdown
By: 'Zora'
May 09,2009
1 people found
this helpful
We've been renting a house through Martin & Co. in Littlehampton, West Sussex and we' ve lost more than a thousand pounds of deposit with them. For about two months after moving out, they were saing that the house needs cleaning and they will call us ...
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“Martin and Co in Reading are liars.If you ever ......”

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Mar 14,2009
Minithumbdown
By: 'Stressed'
Mar 14,2009
0 people found
this helpful
Martin and Co in Reading are liars. If you ever want to see your deposit again, DO NOT give them your custom. Any advice anyone can give me about the best way to go about retrieving my money would be gratefully received...
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“We rented an appartment from their central Nottingham office. Helpful ......”

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Mar 13,2009
Minithumbdown
By: 'tractorboy'
Mar 13,2009
0 people found
this helpful
We rented an appartment from their central Nottingham office. Helpful and polite to begin with, the moment we signed the contract their attitude changed to complete disinterest. Amongst other issues, we were unable to access our parking space in the car park for over a ...
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“Milton Keynes branch - Martin and CoTheir charges are unreasobale ...”

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Feb 27,2009
Minithumbdown
By: 'lak3909'
Feb 27,2009
0 people found
this helpful
Milton Keynes branch - Martin and Co Their charges are unreasobale ...
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“Martin and Co were completely unprofessional and incompetant from initially ......”

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Feb 12,2009
Minithumbdown
By: '1978'
Feb 12,2009
0 people found
this helpful
Martin and Co were completely unprofessional and incompetant from initially veiwing the property to the day we picked up the keys and moved in. We asked on numerous occasions the total costs invloved of moving into the property and on four following instances hidden costs ...
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By: C
Feb 13, 2009
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J we did have it all in writing but that doesnt seem to matter when it comes to martin and co's newport branch they were terrible. ...

“It it the WORST agency i ever work with. From ......”

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Jan 26,2009
Minithumbdown
By: 'vianila'
Jan 26,2009
0 people found
this helpful
It it the WORST agency i ever work with. From the beginning they are not solving any problems only create more. They braek contract and doesn't contact us in emergencies. We cant solve problems with electricity because of them. Their agents are very RUDE and ...
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“(Wolverhampton Branch)Fees, fees, fees.The service is terrible. Communication ......”

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Jan 13,2009
Minithumbdown
By: 'The'
Jan 13,2009
0 people found
this helpful
(Wolverhampton Branch) Fees, fees, fees. The service is terrible. Communication is non-existant as they never return your calls or emails. They attempt to charge you for everything, even the landlord inventry checks before you move in. They never fix things, we were without hotwater for ...
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“Martin and Co are a joke. From the moment we ......”

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Dec 09,2008
Minithumbdown
By: 'Financiallyscrewed'
Dec 09,2008
0 people found
this helpful
Martin and Co are a joke. From the moment we moved in there were problems with the flat from fans not working to cracked ceilings. It took months to fix anything however small and in some cases they didn't fix it at all! Money wise ...
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By: RJM
Feb 16, 2009
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Hang on, J - a person's occupation has absolutely no bearing on the service they should receive from a letting agency. Keep the snide digs to yourself. ...

“Martin and Co are rubbish. Apart from lying about the ......”

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Jun 24,2008
Minithumbdown
By: 'pie'
Jun 24,2008
0 people found
this helpful
Martin and Co are rubbish. Apart from lying about the mode of heating before moving in ("No, it is not a storage heater - it looks like one but its not - its the most efficient heating source") they are very poor at getting things ...
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“Never use Mongs & Co. and if you do, don't say ......”

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Jun 16,2008
Minithumbdown
By: 'anon'
Jun 16,2008
1 people found
this helpful
Never use Mongs & Co. and if you do, don't say you weren't warned. I used the Nottingham branch but the whole company oozes scum so I can guarantee all branches will be just as bad. They lie continously, they had the cheek to call me ...
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By: reply
Feb 03, 2010
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Fair enough on the rest of your comments, I have dealt with this company before as well and with regards to money I agree they are money greedy but I woudn't say that all the brances are the same as every branch has different individuals working there. ...

“I have found the staff at Martin & Co Nottingham really ......”

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May 30,2008
Minithumbup
By: 'cam'
May 30,2008
0 people found
this helpful
I have found the staff at Martin & Co Nottingham really helpful. They try their best but often its not their fault and its just the landlord being tight fisted. We've had two properties off them in the last 15 months and would give them my vote....
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“AWFUL AWFUL AWFUL.......!! would never ever rent from them again! ......”

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May 12,2008
Minithumbdown
By: 'p*ssed'
May 12,2008
1 people found
this helpful
AWFUL AWFUL AWFUL.......!! would never ever rent from them again! Please take my advice and dont do it....! They are all out for themselves and dont care about you....! You email them about stuff and they take ages to reply..! We are waiting for our ...
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“The staff at Martin Co are good but its the ......”

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Apr 13,2008
Minithumbup
By: 'Fergie'
Apr 13,2008
0 people found
this helpful
The staff at Martin Co are good but its the landlords who are always penny pinching and never want to fix anything. I rented a flat in Horley for 3 years through Martin Co and they were always really helpful they even helped get all my ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

We are registered with the Property Ombudsman redress system. But more important, you can call the Director Eduardo Prato directly on his mobile, day or night, if at any point you're not completely satisfied with our service.
Last updated at 4:29 PM 04/03/2024 by allAgents

Awards won by Martin & Co

Regional Awards won by Martin & Co

Individual Branch Awards

Aberdeen, AB25

Uckfield, TN22

Glasgow, G41

Crewe, CW2

Cambridge, CB1

Basingstoke, RG21

London, SW12

Stirling, FK8

Doncaster, DN1



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