Brookdale Property Management
4.9/5, 1702 reviews
95% recommended
96% lettings valuation accuracy
99% lettings fee satisfaction

Property Features

Brookdale are Peterborough's largest independent letting agent. Established 1989 we manage nearly 1200 rental properties solely in the Peterborough area. All of our properties are well managed and our landlords are very pleased to deal with a local, specialist Agent with expertise in our field. We have 18 staff and 4 with more than 20 ... show more Brookdale are Peterborough's largest independent letting agent. Established 1989 we manage nearly 1200 rental properties solely in the Peterborough area. All of our properties are well managed and our landlords are very pleased to deal with a local, specialist Agent with expertise in our field. We have 18 staff and 4 with more than 20 years experience. We provide a rental guarantee to our Landlords which is not insurance based. Due to our excellent performance the vast majority of our properties come from recommendations from satisfied landlords.
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Latest Reviews

 View all Reviews 1702
30th May 2024
reviewed by 'Sergio'
“I've heard great things about Brookdale Property management. My Mrs and I now being a tenant with them, I can ......”
28th May 2024
reviewed by 'Emilia'
“Really profesional The whole process from application to finish was remarkable. Since we are renting with them all our questions ......”
23rd May 2024
reviewed by 'David Beeby'
“Hi.. I have previously rented my home through Brookdale & I am now a tenant. On both occasions the service, responsiveness ......”
11th May 2024
reviewed by 'Manoj Thomas'
“All agents are so nice and compassionate, they are good listeners and helped me in my several questions. Thanks...”
10th May 2024
reviewed by 'Sandra'
“Im very please with Brookdale letting agency the staff are very helpful and friendly....”
2nd May 2024
reviewed by 'Bibin Ramakrishna Kaimal'
“Brookdale Property Management exceeds expectations! Their professionalism and prompt service make renting a breeze. Maintenance requests are handled swiftly, and ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Lettings 96% 99% £320 £4,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
574 16 1012 57 0 0 0 0 38 5
Areas covered
  • PE1
  • PE2
  • PE3
  • PE4
  • PE5
  • PE6
  • PE7
  • PE10
Address

1144 Lincoln Road
Peterborough
Cambridgeshire
PE4 6BP
01733 327788

Opening Hours
  • Monday: 09:00 - 17:00
  • Tuesday: 09:00 - 17:00
  • Wednesday: 09:00 - 17:00
  • Thursday: 09:00 - 17:00
  • Friday: 09:00 - 17:00
  • Saturday: 09:00 - 13:00
  • Sunday: Closed
Services offered
  • Sales
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
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Rankings
Overall
Estate agents
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Latest Properties

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Brookdale Property Management Image 1

“Brookdale gave an exceptional service with regular feedback on the ......”

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Sep 12,2014
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Richard
By: 'ESSEX'
Sep 12,2014
0 people found
this helpful
Brookdale gave an exceptional service with regular feedback on the condition of the house and work required. At the end of the contract they were professional and efficient and conducted everything in a timely manner....
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“Brookdale Property Management have managed the majority of our rented ......”

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Aug 11,2014
Minithumbup
By: 'Landlord'
Aug 11,2014
2 people found
this helpful
Brookdale Property Management have managed the majority of our rented properties for the last sixteen years and we have found them to be by far the most professional agents that we have used. They provide a very comprehensive service which is professionally run, they vet ...
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“Consistently thorough, quality service from Brookdale. Having rented my property ......”

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Aug 04,2014
Minithumbup
By: 'Alison'
Aug 04,2014
4 people found
this helpful
Consistently thorough, quality service from Brookdale. Having rented my property through another agent previously, I now know that all rental agents are not the same! Brookdale have by far exceeded the service I got before . I value Brookdale's thoroughness and attention to detail. They are ...
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Comment on agent fees
Fees are fair and clear
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“I have recently used brookdale to let my house in ......”

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Aug 02,2014
Minithumbup
By: 'David'
Aug 02,2014
1 people found
this helpful
I have recently used brookdale to let my house in Fletton! For approx 18 months from start to finish They were brilliant, very helpful and professional!! The way they dealt with every aspect of the let was Very good indeed.. the communication side of it was ...
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“Brookdale have rented out my property since 2002. They have provided ......”

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Aug 02,2014
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Dave
By: 'Carole'
Aug 02,2014
2 people found
this helpful
Brookdale have rented out my property since 2002. They have provided excellent service in every aspect. I get constant updates on the state of the property. If anything goes wrong, needs repairing, replacing etc. I am immediately contacted and the necessary work is done immediately. I ...
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“Very easy to deal with. Working 9-5 I tended to ......”

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Jul 10,2014
Minithumbup
By: 'Ashfeel'
Jul 10,2014
2 people found
this helpful
Very easy to deal with. Working 9-5 I tended to use e-mail to communicate with Brookdale and was always responded to very promptly. Most impressive were the excellent pre- and post-tenancy inspections - they provide a DVD video of the inspection, the inspector that carried ...
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“My dealings with Brookdale property management were excellent.i found ......”

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Jun 30,2014
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Daniel
By: 'Deborah'
Jun 30,2014
2 people found
this helpful
My dealings with Brookdale property management were excellent.i found all staff very helpful,and kind.if I had a maintenance issue it was dealt with promptly.they have always given me notice well in advance when they needed to do inspections. I recommend Brookdale ...
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“I live abroad and since I have rented my house ......”

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May 22,2014
Minithumbup
By: 'Rachel'
May 22,2014
3 people found
this helpful
I live abroad and since I have rented my house out with brookdale I have had excellent service from them and I only wish they could manage my other property in a different area. I am very pleased with the trades people that they have ...
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“We booked a viewing on Friday 4th January, my boyfriend ......”

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Jan 08,2014
Minithumbdown
By: 'Upsetprospectivetennent'
Jan 08,2014
4 people found
this helpful
We booked a viewing on Friday 4th January, my boyfriend and I fell in love with the property,the landlords arrived at the same time we did and briefly showed us around the landlords are lovely. we asked the agent what the process of the ...
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By: Upsetprospectivetennent
Apr 22, 2014
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I am really sorry but this is not answering the question? How is this legal that it is down to an individual to judge our financial status, and what qualifications does this person have to judge anyone on this? As all of the high street banks etc have removed this process to save the emotional backlash. Why was we not called in the morning? When you knew the property was under offer as we were told the couple that got the house was in the office 20 minutes before ourselves? So why put us throu ...

“As a landlady I have used this letting agent for ......”

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Nov 19,2013
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Dave
By: 'Milli'
Nov 19,2013
0 people found
this helpful
As a landlady I have used this letting agent for more than 10 years. They were recommended to me by family members who have used this company for more than 20 years. I have found that they deal with problems in a professional manner and will try ...
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“I have used Brookdale to manage my property for the ......”

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Nov 06,2013
Minithumbup
By: 'Wendy'
Nov 06,2013
0 people found
this helpful
I have used Brookdale to manage my property for the last 10 years. I am very pleased with the efficient professional service they provide. Over the years I have had a couple of problem tenants & Brookdale have been very good with the help they provided to ...
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“Brookdale have been our Agents for nearly 20 years and we ......”

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Oct 31,2013
Minithumbup
By: 'Lesley'
Oct 31,2013
0 people found
this helpful
Brookdale have been our Agents for nearly 20 years and we cannot fault them. Any problems have been dealt with promptly, all the staff we have dealt with have been efficient. relevant letters are emailed promptly and tenants found and vetted with the minimum of delay. ...
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“Not cheap, but run a very efficient operation, make sensible ......”

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Oct 18,2013
Minithumbup
By: 'Mr'
Oct 18,2013
1 people found
this helpful
Not cheap, but run a very efficient operation, make sensible decisions on my behalf and therefore takes the stress out of it all for me....
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“¢â‚¬Å“As a landlord I have used Brookdale's for the last 15 ......”

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Oct 18,2013
Minithumbup
By: 'Christine'
Oct 18,2013
0 people found
this helpful
¢â‚¬Å“As a landlord I have used Brookdale's for the last 15 years which in itself is a recommendation. They are a professional Company who know the Peterborough rental market inside out and very committed to providing a quality service to landlords. I would recommend contacting them ...
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“I have been with Brookdale for 10 years and have always ......”

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Oct 12,2013
Minithumbup
By: 'JT'
Oct 12,2013
0 people found
this helpful
I have been with Brookdale for 10 years and have always found them to be very efficient fair and conscientious to tenants and to landlords. Property is inspected regularly and reported on promptly. Correspondence is excellent any issues are dealt with straight away. They have always ...
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“I have been with Brookdale for 2 years and 6 months and ......”

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Oct 11,2013
Minithumbup
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Julie
By: 'faye'
Oct 11,2013
1 people found
this helpful
I have been with Brookdale for 2 years and 6 months and during this time have always received very good advice about the property I let. Julie Burke is extremely efficient at her job and always replies in prompt time to queries I have raised eg. boiler ...
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“I have dealt with Brookdale lettings agent for over ten ......”

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Oct 08,2013
Minithumbup
By: 'Glyn'
Oct 08,2013
3 people found
this helpful
I have dealt with Brookdale lettings agent for over ten years and I have found them to be very responsive both to the needs of myself (landlord) and my tenants. I live in Greater Manchester and as such, the demands that I require from a ...
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“Dave Curtis and the rest of the team have been ......”

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Oct 07,2013
Minithumbdown
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Dave
By: 'Richard'
Oct 07,2013
0 people found
this helpful
Dave Curtis and the rest of the team have been managing my property for 15 years to both my comlete satisfaction and that of my tenants. Not only have they provided various upgrades at very competitive prices but they also get high praise from my renants ...
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“Rang up to asks about a few properties to rent, ......”

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Jul 31,2012
Minithumbdown
By: 'Smacker'
Jul 31,2012
1 people found
this helpful
Rang up to asks about a few properties to rent, the lady who works there is very nice but have since had conversations with others in the office this week and they can be very haughty down the phone. In my telephone enquires, I found ...
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What agent could do to change your mind?
drop the attitudes. Its unprofessional and only serves to bring the caricature of the estate agent to life.
Attached Filesnbsp;
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“The agent was not interested in listening to my needs ......”

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Jul 31,2012
Minithumbdown
By: 'raven'
Jul 31,2012
1 people found
this helpful
The agent was not interested in listening to my needs or circumstances as a potential customer. When I politely interrupted him, he took offence and without hesitation put the phone done! I did ring back to speak to the manager who was equally unhelpful: when ...
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What agent could do to change your mind?
Have a company customer charter, if they already have one make sure it is fair and that the staff adhere to it, i.e. treat customers with respect. Don¢â‚¬â„¢t put the phone down on customers. Have a better response when challenged about customer service and to the adage ¢â‚¬Ëœthe customer is always right¢â‚¬â„¢; don¢â‚¬â„¢t then blurt out that the customer is seldom right - its untimely not good for business!
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“I have rented my property from Brookdale for the past 3 ......”

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Mar 28,2012
Minithumbup
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Julie
By: 'Anne'
Mar 28,2012
9 people found
this helpful
I have rented my property from Brookdale for the past 3 years and have received excellent customer service from all staff over the period. Maintenance issues are dealt with immediately, they also provide the telephone number of the contractor allocated to the job in order for ...
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“Brookdale Property Management may be the biggest letting agent in ......”

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Feb 05,2012
Minithumbdown
By: 'Jammother'
Feb 05,2012
10 people found
this helpful
Brookdale Property Management may be the biggest letting agent in Peterborough but they are certainly not the best. They call themselves fussy over whom they choose as tenants; replace fussy with judgemental and you find a much better description of their treatment of potential tenants. ...
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By: Brookdale Property Management
Feb 24, 2012
View all comments (1)
We do receive communication from time to time from people who were not accepted for a tenancy and people who missed out expressing their disappointment but (perhaps) 98% are understanding. I would like to take this opportunity to put forward the facts of this case, of which many are missing in the original post. (We don't have anyone working here by the name of Ian!) Firstly, we are obliged to ask any questions we deem necessary about applicant’s financial stability – partic ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

If we receive any complaints these are passed to the office managers who will call or e-mail the client to look into all matters they raise.
Last updated at 4:38 PM 05/03/2024 by allAgents

Awards won by Brookdale Property Management

Regional Awards won by Brookdale Property Management

Individual Branch Awards

Peterborough, PE4



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