Beresfords
4.9/5, 3002 reviews
95% recommended
97% lettings valuation accuracy
97% lettings fee satisfaction

Property Features

Independent property professionals since 1968.
Beresfords Group

Latest Reviews

 View all Reviews 3002
30th May 2024
reviewed by 'James'
“Ive used Beresfords for a number of years now ive always found they offered good advice and a professional service....”
29th May 2024
reviewed by 'Jamie lane'
“The service from start to finish from Christine and Danny has been amazing we cannot fault them ,questions or queries ......”
26th May 2024
reviewed by 'Mark'
“Cara was very helpful during this issue the tenants experienced and communicated every step of the process which was great. ......”
25th May 2024
reviewed by 'Ayla'
“Berefords was amazing in helping us buy our new property. Freja in particular was very professional and understanding throughout the ......”
25th May 2024
reviewed by 'Paul'
“A big thank you to Cara Scott who was extremely helpful in resolving a maintenance issue that my new Tenants ......”
25th May 2024
reviewed by 'Mike'
“Beresford’s provided a fantastic service from the first moment we met until the sale completed. When we first met ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Lettings 97% 97% £350 £6,500
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
529 19 840 56 842 24 533 26 113 20
Opening Hours
  • Monday: 08:30 - 18:00
  • Tuesday: 08:30 - 18:00
  • Wednesday: 08:30 - 18:00
  • Thursday: 08:30 - 18:00
  • Friday: 08:30 - 18:00
  • Saturday: 09:00 - 17:30
  • Sunday: 10:00 - 14:00
Services offered
  • Sales
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Beresfords Branches (view all 16)
Billericay, CM12
Braintree, CM7
Brentwood, CM14
Chelmsford, CM1
Colchester, CO1
Country & Village, CM4
Gidea Park, RM2
Great Dunmow, CM6

“All staff at the Upminster branch have been e......”

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Jan 25,2024
Minithumbup
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Charlotte
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Rachael
By: 'Neil'
Jan 25,2024
5 people found
this helpful
All staff at the Upminster branch have been exceptionally, polite, friendly and helpful in selling our property and achieving an asking price offer....
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“Excellent experience with our sale so far. Of......”

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Jan 25,2024
Minithumbup
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Charlotte
By: 'Frances'
Jan 25,2024
6 people found
this helpful
Excellent experience with our sale so far. Offer received within a week....
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“Great service!...”

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Jan 25,2024
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Charlotte
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Rachael
By: 'Jacob'
Jan 25,2024
6 people found
this helpful
Very helpful from start to finish and was a key part in us finding our dream house! Will be recommending to friends and family...
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“Jess has been exceptional in selling our prop......”

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Jan 25,2024
Minithumbup
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Jessica
By: 'Tim & Kelly'
Jan 25,2024
0 people found
this helpful
Jess has been exceptional in selling our property and then finding and securing our next move in an incredibly tough market. Jess listened to us and then guided us to achieve a fantastic outcome. Throughout the process Jess has been continuously available and really supported ...
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“Excellent experience with Beresfords, Eleanor......”

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Jan 25,2024
Minithumbup
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Eleanor
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Danny
By: 'LL'
Jan 25,2024
0 people found
this helpful
Excellent experience with Beresfords, Eleanor & Danny communicated well throughout the whole process....
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By: Ryan Spong
Feb 17, 2024
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Dear LL, Thank you for leaving us a 5 star review! It's great to hear you had a positive experience with our Witham office and that the process ran well. Should you need anything further, please do reach out. Regards Ryan Spong - Area Lettings Director ...

“Charlotte Micallef was fantastic!I would hav......”

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Jan 25,2024
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Charlotte
By: 'Sarah'
Jan 25,2024
6 people found
this helpful
Charlotte Micallef was fantastic! I would have no hesitation in recommending Charlotte. She kept me informed every step of the way, she was pro active in updating me and nothing was too much of a problem....
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“Fantastic customer service from the team but ......”

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Jan 24,2024
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Eleanor
By: 'Liz Carlisle'
Jan 24,2024
0 people found
this helpful
Fantastic customer service from the team but wspecially Eleanor. Nothing was too much trouble and was met with a speedy responce. Really knowledgeable about the local markets and guided through the whole process with professionalism and curtesy....
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“Although it was a while ago, I'm still so happy...”

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Jan 22,2024
Minithumbup
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Debby
By: 'Isabella'
Jan 22,2024
0 people found
this helpful
My experience was from a while back, nevertheless I haven't forgotten the great customer service, and experience I had thanks to Debbie. She was amazing from the very beginning, showed me around the property I currently HAPPILY live in and has been on hand ever ...
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By: Ryan Spong
Feb 17, 2024
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Dear Isabella, Thank you so much for sharing your wonderful experience with Debbie! We're thrilled to hear that she provided exceptional customer service and made your transition into your current home a pleasant one. We're fortunate to have her as part of our team, and we'll be sure to pass along your kind words to her Regards Ryan Spong - Area Lettings Director ...

“Thomas Enderby is very helpful with my appart......”

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Jan 22,2024
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Thomas
By: 'Odubade'
Jan 22,2024
0 people found
this helpful
Thomas Enderby is very helpful with my appartmeny search, good work from him...
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By: Christopher Dutton, MARLA - Area Director - Reside
Feb 05, 2024
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Odubade Thank you for highlighting Thomas' efforts in assisting you with your search for a property. It is great to hear about the positive experience you have had and Tom will be thrilled with your 5-star rating. We wish you all the best in your new home. ...

“Both Gabby and James were very helpful and fr......”

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Jan 22,2024
Minithumbup
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Gabby
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James
By: 'Nayara'
Jan 22,2024
0 people found
this helpful
Both Gabby and James were very helpful and friendly. Gabby showed us around the potentate flat we wanted to rent, she was very professional and provided all the required information....
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By: Christopher Dutton, MARLA - Area Director - Reside
Feb 05, 2024
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Nayara Thank you for sharing your positive experience with Gabby and James. I was delighted to read that they were helpful, friendly and provided a professional service. I know the team at Chelmsford lettings will be thrilled with your 5-star review and we wish you all the best in your new home. ...

“Great service, especially Jack. Always helpfu......”

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Jan 22,2024
Minithumbup
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Jack
By: 'Paul'
Jan 22,2024
0 people found
this helpful
Great service, especially Jack. Always helpful, friendly and efficient. Would highly recommend....
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“Exceptional management by the beresfords tea......”

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Jan 22,2024
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Amy
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Lauren
By: 'Jane'
Jan 22,2024
2 people found
this helpful
Exceptional management by the beresfords team, can always speak to someone if there are any problems and they are always prompt to help...
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By: Christopher Dutton, MARLA - Area Director - Reside
Feb 05, 2024
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Jane Thank you for your recent review and 5-star rating. It was great to hear our prompt and accessible assistance has met your expectations and we hope to continue our business relationship going forward. ...

“electricity is off -2 cold...”

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Jan 20,2024
Minithumbdown
By: 'Janaína'
Jan 20,2024
0 people found
this helpful
We are without power and went to the agency to ask for help because the electricity was out of order and there was no way to recharge it. they simply said it was our problem. We are on the second day in the cold without ...
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By: Ryan Spong - Area Lettings Director
Jan 27, 2024
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Dear Janaina, We genuinely appreciate you taking the time to share your concerns with us, and we apologise for any frustration or inconvenience you may have experienced. After investigating the matter thoroughly and consulting with the relevant members of our team, we'd like to provide a more detailed response to address your specific situation. When you first moved into the property, it was communicated that the meters operated on a fob system, where it becomes the responsibility of the r ...

“We are very happy with service provided so fa......”

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Jan 19,2024
Minithumbup
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Gabby
By: 'Katie Fisk'
Jan 19,2024
0 people found
this helpful
We are very happy with service provided so far with the Chelmsford Branch. Keeping us regularly informed about the property and potential renters. We would particularly like to mention Gabby Giedraite who I can not fault and am so happy to be representing/managing us ...
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By: Christopher Dutton, MARLA - Area Director - Reside
Feb 05, 2024
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Katie I was thrilled to hear about your positive experience with our Chelmsford lettings office and thank you for highlighting Gabby's exceptional service. it's great to know she kept you well informed and we look forward to working with you in the future. ...

“I’ve been working with Sam for the last 14 mo......”

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Jan 19,2024
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Samantha
By: 'Steve'
Jan 19,2024
0 people found
this helpful
I’ve been working with Sam for the last 14 months or so and I have found her to be friendly, extremely well organised and efficient at her position. It’s been a pleasure working with her and look forward to doing so in the future. ...
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By: Ryan Spong - Area Lettings Director
Jan 20, 2024
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Dear Steve, Thank you for your wonderful feedback! We're delighted to hear that Sam's friendliness, exceptional organizational skills, and efficiency have made your experience enjoyable. We appreciate your collaboration over the last 14 months and eagerly anticipate continued success working together in the future. Regards Ryan Spong - Area Lettings Director ...

“First class service...”

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Jan 19,2024
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Eleanor
By: 'Jodie'
Jan 19,2024
0 people found
this helpful
Eleanor went above and beyond when selling my house. Nothing was too much trouble, she was so helpful and kept me in the loop at all times. I would absolutely recommend using Eleanor!...
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“Gabby was excellent...”

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Jan 18,2024
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Gabby
By: 'James Fisk'
Jan 18,2024
0 people found
this helpful
We dealt with Gabby from the Chelmsford. She was very helpful and kept us up to date regarding viewings and feed back on our property. Super nice person and very easy to talk to....
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By: Christopher Dutton, MARLA - Area Director - Reside
Feb 05, 2024
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James Thank you for your kind words about Gabby and our lettings team at Chelmsford. It's fantastic to hear that she provided helpful and timely updates on property viewings and I am delighted that this made your experience a positive one. Should you have any further questions or need further assistance, please do not hesitate to reach out. ...

“Great so far. Communication and effectiveness......”

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Jan 17,2024
Minithumbup
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Eleanor
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Danny
By: 'David'
Jan 17,2024
0 people found
this helpful
Great so far. Communication and effectiveness has been top notch. Particularly dealt with Eleanor & Danny, both have been great through the process....
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By: Ryan Spong - Area Lettings Director
Jan 20, 2024
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Dear David, Thank you for your review - We're glad to hear you've had a great experience with the Witham branch, in particular Danny & Eleanor. If we can be of further service, please do get in touch. Regards Ryan Spong - Area Lettings Director ...

“Excellent Service. I always find Beresfords i......”

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Jan 15,2024
Minithumbup
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Debby
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Joe
By: 'Mark'
Jan 15,2024
0 people found
this helpful
Excellent Service. I always find Beresfords in Braintree to be super helpful. My situation means that I'm in frequent & regular contact with Debby, Joe, Jack & Christine. They are always polite, professional & friendly to deal with. They've always guided me in the right direction, ensuring a ...
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By: Ryan Spong
Jan 20, 2024
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Dear Mark, Thank you for taking the time to share your positive experience with our Braintree team. We're thrilled to hear that Debby, Joe, Jack, and Christine have consistently provided you with excellent service, being both helpful and professional. We truly appreciate your kind words and look forward to continuing to assist you in any way we can. Regards Ryan Spong - Area Lettings Director ...

“Thank you...”

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Jan 12,2024
Minithumbup
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Paul
By: 'Julie'
Jan 12,2024
0 people found
this helpful
Thank you to Paul, Carly and Hollie who have been brilliant in selling my mother’s property. They dealt with all the viewings and made the whole process less stressful....
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“I sold my property using Beresfords...”

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Jan 11,2024
Minithumbup
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Charlotte
By: 'Peter Hammond'
Jan 11,2024
5 people found
this helpful
I sold my property using Beresfords and found the staff to be extremely competent and helpful. I dealt with various individuals all of whom gave me time and positive attention although I mainly dealt with Charlotte who gave me extremely useful and positive advice. I ...
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“All good. I was on a tight schedule and Beres......”

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Jan 11,2024
Minithumbup
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Sam
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Holly
By: 'Luke'
Jan 11,2024
0 people found
this helpful
All good. I was on a tight schedule and Beresfords managed to deliver without any issues or delays. Would recommend....
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By: Ryan Spong - Area Lettings Director
Jan 20, 2024
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Dear Luke, We're thrilled to hear that we could meet your tight schedule seamlessly with no issues or delays; thank you for your recommendation! Regards Ryan Spong - Area Lettings Director ...

“We have recently had some issues with the boi......”

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Jan 11,2024
Minithumbup
By: 'Danielle'
Jan 11,2024
0 people found
this helpful
We have recently had some issues with the boiler at our property. I contacted Karen A and she has been amazing. She has stayed in regular contact and updated us every step of the way! The problem is now resolved and we appreciate all her ...
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By: Christopher Dutton, MARLA - Area Director - Reside
Feb 05, 2024
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Danielle Thank you for taking the time to share your positive experience. I was thrilled to read that Karen provided an excellent service when you encountered issues with your boiler. It is great to hear that the problem is now resolved. Please don't hesitate to reach out again in the future. Thank you for choosing Beresfords. ...

“Outstanding Service !...”

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Jan 09,2024
Minithumbup
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Charlotte
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Rachael
By: 'Gary'
Jan 09,2024
6 people found
this helpful
Berefords go above and beyond to help even when its not necessarily part of their remit....
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“Selling a property is more complex than you m......”

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Jan 09,2024
Minithumbup
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Charlotte
By: 'Nigel'
Jan 09,2024
6 people found
this helpful
Selling a property is more complex than you might think. Every sale will have its issues in terms of delays and we found that our contact, Charlotte Micallef, is experienced in these matters and resolved issues before they became a problem. We found her honest ...
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“Whilst the sale of the property was fairly co......”

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Jan 08,2024
Minithumbup
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Kirstie
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Paul
By: 'Geoff Parsons'
Jan 08,2024
0 people found
this helpful
Whilst the sale of the property was fairly complicated Beresfords managed the whole thing extremely well. I was very impressed with the level of contact and regular updates as to the latest position. Towards the nearing of exchange and completion, this was manage very well ...
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“Beresford services was lovely. Charlie was ve......”

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Jan 08,2024
Minithumbup
By: 'Adedayo'
Jan 08,2024
0 people found
this helpful
Beresford services was lovely. Charlie was very warm and always happy to render assistance. Well done Beresford team...
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By: Christopher Dutton, MARLA - Area Director - Reside
Feb 05, 2024
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Adedayo Thank you for your kind words about Beresfords' service, especially the warm, helpful assistance provided by Charlie. I was thrilled to read about your positive experience and I will make sure I pass on your commendation to the entire lettings team. We wish you all the best in your new home. ...

“Great service, kept us updated all through th......”

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Jan 08,2024
Minithumbup
By: 'Greg'
Jan 08,2024
0 people found
this helpful
Great service, kept us updated all through the exchange and completion process....
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“Outstanding staff member. Wendy Ellis...”

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Jan 07,2024
Minithumbup
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Wendy
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Jack
By: 'Christine Morris'
Jan 07,2024
0 people found
this helpful
Our move was protracted and difficult through no fault of Beresfords. Throughout Wendy Ellis was outstanding with her patience and good humour, she kept us fully informed at all stages and made the transaction as easy as she could. I could not rate her more ...
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“Problem solver...”

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Jan 05,2024
Minithumbup
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Samantha
By: 'John'
Jan 05,2024
0 people found
this helpful
I have had a few maintenance issues with my property this year and Samantha Robinson has had the unfortunate task of reporting them to me. However, she has always done this with a sympathetic approach, especially with regard to the cost involved and where I ...
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By: Ryan Spong - Area Lettings Director
Jan 20, 2024
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Dear John, Thank you so much for sharing your experience with us. We're delighted to hear that despite the maintenance challenges, Sam has consistently provided you with clear and sympathetic communication, making the decision-making process easier for you. Sam's warm and friendly approach, coupled with her excellent problem-solving skills, truly sets her apart. We appreciate your positive feedback and look forward to continuing to provide you with excellent service. Regards Ryan Spon ...
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

https://www.beresfords.co.uk/complaints-procedures/
Last updated at 11:05 AM 16/08/2017 by allAgents

Awards won by Beresfords

Regional Awards won by Beresfords

Individual Branch Awards

Upminster, RM14

Romford, RM3

Maldon, CM9

Hornchurch, RM11

Great Dunmow, CM6

Colchester, CO1

Chelmsford, CM1

Chelmsford, CM1

Brentwood, CM14

Braintree, CM7

Billericay, CM12

Witham, CM8

Brentwood, CM15

Romford, RM2

Ingatestone, CM4

Ingatestone, CM4



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