The team in Braintree have all been outstanding in their approach to helping my purchase my new home. From being greeted at the property, shown around and having the offer negotiated, to being kept up to date at every stage of the purchase, Beresfords were ...
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By: Alison Horsley

Nov 22, 2023

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Thank you Adrian for the great review for our Braintree office and in particular Eleanor and Nick. I am pleased you were impressed with the service received as the team pride themselves on the quality of their customer care, from the first point of contact onwards. They will do everything within their power to achieve the best possible price for our sellers and will guide and support throughout the sales process. Many thanks for the 5 star award and kind comments, we wish you many happy years i ...

“We found Neil, Nick and Samuel very thorough......”

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5 Star Review

Nov 18,2023

Neil

By: 'Shaun'

Nov 18,2023

Branch: Maldon, 7 High Street
Services: Sales (as a Vendor)
Sold price: £328500
Would you recommend?: Yes
Postcode: CM9

Branch: Maldon, 7 High Street
Sales (as a Vendor)
Sold price: £328500
Postcode: CM9

0 people found
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We found Neil, Nick and Samuel very thorough and helpful. keeping us informed at every stage of the sale. We wouldn’t hesitate to recommend them....
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By: Alison Horsley

Nov 20, 2023

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Hi Shaun, Many thanks for the 5 star award for the team at our Maldon office. I am pleased you were impressed with how the team dealt with your sale, keeping you in the loop with progress throughout the transaction. Your recommendation is much appreciated, we look forward to assisting you again in the future. Alison Horsley, Customer Service Manager ...

“SCAMMER ALERT! RACIST!They are racist. They ......”

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1 Star Review

Nov 17,2023

Kate

By: 'Vishal'

Nov 17,2023

Branch: Colchester, 145 High Street
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: CO2

Branch: Colchester, 145 High Street
Lettings (as a Tenant)
Postcode: CO2

0 people found
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SCAMMER ALERT! RACIST! They are racist. They scammed us of 1211 gbp.Don't ever buy or rent from them. I rented a property from them. The property was left in the perfect condition as it was provided to us. We verbally informed inspection person Kate, that ...
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By: Steven Bond MARLA MNAEA - Managing Director - Resi

Nov 23, 2023

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Vishal, Having read the contents of your recent review, I felt compelled to reply personally due to the seriousness of the allegation made against our Company. You have suggested that our staff have discriminated against you due to your race and also ‘scammed’ you out of money. Having personally reviewed the contents of the related file notes which are recorded chronologically, there has never been any reference made by you to any form of discrimination over a considerable period, whilst ...

“Amazing experience with Charlotte from Beresfords...”

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5 Star Review

Nov 17,2023

Charlotte

By: 'Arvinder'

Nov 17,2023

Branch: Upminster, 16 Station Road
Services: Sales (as a Buyer)
Sold price: £500000
Would you recommend?: Yes
Postcode: RM14

Branch: Upminster, 16 Station Road
Sales (as a Buyer)
Sold price: £500000
Postcode: RM14

15 people found
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I don't usually write reviews, but felt compelled to after the brilliant experience we had with Charlotte. As first time buyers who are completely new to the house buying process, Charlotte has been a trusted advisor by our side. She has consistently gone above and ...
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“Great service! They went above and beyond. As......”

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5 Star Review

Nov 15,2023

Farran

By: 'Janet'

Nov 15,2023

Branch: Romford, 2 Queens Park Road
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: RM3

Branch: Romford, 2 Queens Park Road
Sales (as a Buyer)
Postcode: RM3

0 people found
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Great service! They went above and beyond. As first time buyers, Beresfords made things very simple for us. They advised us on what would be a reasonable offer and helped move the negotiations in such a way that we felt listened to and cared for....
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“Service recommendation...”

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5 Star Review

Nov 15,2023

Samantha

By: 'RB'

Nov 15,2023

Branch: Braintree, 74a High Street
Services: Property Management
Would you recommend?: Yes
Postcode: CM7

Branch: Braintree, 74a High Street
Property Management
Postcode: CM7

0 people found
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My interaction with Samantha I have always found d her to be very professional. She keeps me informed about any issues and sends timely chasers where appropriate. Very polite and makes a difference to the Beresford brand....
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By: Ryan Spong - Area Lettings Director

Nov 29, 2023

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Dear RB, Thank you for your positive feedback; we're delighted to hear that Samantha's professionalism made a positive impact on your experience. Thank you for choosing Beresfords Ryan Spong - Area Lettings Director ...

“Service recommendation...”

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5 Star Review

Nov 15,2023

Samantha

By: 'RB'

Nov 15,2023

Branch: Braintree, 74a High Street
Services: Property Management
Would you recommend?: Yes
Postcode: CM7

Branch: Braintree, 74a High Street
Property Management
Postcode: CM7

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“I have had a brilliant experience - Beresford's...”

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5 Star Review

Nov 14,2023

Debby

Christine

By: 'Scott'

Nov 14,2023

Branch: Braintree, 74a High Street
Services: Lettings (as a Tenant)
Rent PCM: £1300
Would you recommend?: Yes
Postcode: CM7

Branch: Braintree, 74a High Street
Lettings (as a Tenant)
Rent PCM: £1300
Postcode: CM7

0 people found
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I have had a brilliant experience with Beresford's! Very friendly and easy to work with, great communication… very informative and and cover all aspects in detail through every step of the way!...
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By: Ryan Spong - Area Lettings Director

Nov 29, 2023

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Dear Scott, We're thrilled to hear about your brilliant experience you had with our Braintree lettings team—thank you for your kind words! Regards Ryan Spong - Area Lettings Director ...

“Honest and Transparent with attention to details...”

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5 Star Review

Nov 14,2023

Farran

Kimberley

By: 'Mihai'

Nov 14,2023

Branch: Romford, 2 Queens Park Road
Services: I bought a property using them
Would you recommend?: Yes
Postcode: RM3

Branch: Romford, 2 Queens Park Road
I bought a property using them
Postcode: RM3

0 people found
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Over all a great team that knows how to balance the needs of the seller and also take in consideration the requirements of the buyer. Great communication skills and availability and over all great people who know what they are doing and they are determined ...
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“Joleen has be very helpful, kind anddone all......”

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5 Star Review

Nov 13,2023

By: 'Cherril'

Nov 13,2023

Branch: Colchester, 145 High Street
Services: Lettings (as a Tenant)
Rent PCM: £950
Would you recommend?: Yes
Postcode: CO16

Branch: Colchester, 145 High Street
Lettings (as a Tenant)
Rent PCM: £950
Postcode: CO16

0 people found
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Joleen has be very helpful, kind and done all she can to sort issues out....
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By: Ryan Spong

Nov 29, 2023

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Dear Cherril, Thank you for taking the time out to write us a review. We are pleased to hear that you had a positive experience with Joleen, we are always here to help. Regards Ryan Spong - Area Lettings Director ...

“Many thanks to all at Beresfords for your hel......”

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5 Star Review

Nov 13,2023

Eleanor

Debby

By: 'Katie'

Nov 13,2023

Branch: Braintree, 74a High Street
Services: Sales (as a Vendor)
Sold price: £335000
Would you recommend?: Yes
Postcode: CM7

Branch: Braintree, 74a High Street
Sales (as a Vendor)
Sold price: £335000
Postcode: CM7

0 people found
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Many thanks to all at Beresfords for your help over the years renting (Debby Barnes) and most recently Eleanor Topham for your help selling my property. Always fast to reply and nothing has ever been too much to ask. If I ever need to sell ...
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“I dealt with at least 4 different members of ......”

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5 Star Review

Nov 12,2023

Debby

Joe

By: 'Richard'

Nov 12,2023

Branch: Braintree, 74a High Street
Services: Lettings (as a Tenant)
Rent PCM: £1195
Would you recommend?: Yes
Postcode: CM7

Branch: Braintree, 74a High Street
Lettings (as a Tenant)
Rent PCM: £1195
Postcode: CM7

0 people found
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I dealt with at least 4 different members of the team at Braintree and all were very helpful and understanding...
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By: Ryan Spong

Nov 29, 2023

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Dear Richard, We're delighted to hear that our team at Braintree were all very helpful and understanding during your interactions—thank you for your positive feedback! Regards Ryan Spong - Area Lettings Director ...

“I’ve recently had the pleasure of dealing wit......”

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5 Star Review

Nov 11,2023

By: 'Mark Palmer'

Nov 11,2023

Branch: Billericay, 129 High Street
Services: Lettings (as a Tenant)
Rent PCM: £2500
Would you recommend?: Yes
Postcode: CM12

Branch: Billericay, 129 High Street
Lettings (as a Tenant)
Rent PCM: £2500
Postcode: CM12

0 people found
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I’ve recently had the pleasure of dealing with Paul Tuck in the Billericay office In my relocation business I get to deal with many agents all over the U.K. Paul was extremely helpful from day one and very empathetic to out clients situation ...
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By: Christopher Dutton, MARLA - Area Director - Reside

Nov 22, 2023

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Mark, Thank you for your positive feedback and 5-star review. We are delighted to hear that your experience was marked by a smooth transaction. Ensuring top customer service is a priority for Paul and we look forward to working with you again in the future. ...

“Samantha Robinson your superstar...”

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5 Star Review

Nov 09,2023

Samantha

By: 'Jackie'

Nov 09,2023

Branch: Braintree, 74a High Street
Services: Lettings (as a Landlord)
Rent PCM: £1200
Would you recommend?: Yes
Postcode: CM7

Branch: Braintree, 74a High Street
Lettings (as a Landlord)
Rent PCM: £1200
Postcode: CM7

0 people found
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I just wanted to say that Samantha Robinson has been absolutely brilliant. She is an excellent communicator who is very personable. Nothing is to much trouble and she responds very quickly to any queries. She is really helpful and an an asset to your team. ...
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By: Ryan Spong - Area Lettings Director

Nov 11, 2023

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Dear Jackie, Your thoughtful comments are greatly appreciated. We're delighted to hear about your positive experience with Sam. Should you require any further assistance, please don't hesitate to reach out. Kind Regards Ryan Spong - Area Lettings Director ...

“Very gentle and generous. Very honestly expla......”

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5 Star Review

Nov 08,2023

Thomas

By: 'Ramesh'

Nov 08,2023

Branch: Chelmsford, 10 Duke Street
Services: Lettings (as a Tenant)
Rent PCM: £1600
Would you recommend?: Yes
Postcode: CM1

Branch: Chelmsford, 10 Duke Street
Lettings (as a Tenant)
Rent PCM: £1600
Postcode: CM1

0 people found
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Very gentle and generous. Very honestly explaining about the property....
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By: Christopher Dutton, MARLA - Area Director - Reside

Nov 22, 2023

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Ramesh, Thank you for your 5-star review and recognition of our commitment to honesty. Maintaining transparency and integrity is fundamental to our service. If you have any further questions, please do not hesitate to reach out. I know that Thomas and the rest of the lettings team at Chelmsford will be happy to assist you again. ...

“Very professional and helpful service given d......”

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5 Star Review

Nov 08,2023

Kirsty

Gillian

By: 'Fizz'

Nov 08,2023

Branch: Great Dunmow, 27-31 High Street
Services: Lettings (as a Landlord)
Rent PCM: £1300
Would you recommend?: Yes
Postcode: CM6

Branch: Great Dunmow, 27-31 High Street
Lettings (as a Landlord)
Rent PCM: £1300
Postcode: CM6

0 people found
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Very professional and helpful service given during the letting of my two properties...
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“highly recommend, the best team...”

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5 Star Review

Nov 08,2023

Debby

Joe

By: 'Silva'

Nov 08,2023

Branch: Braintree, 74a High Street
Services: Lettings (as a Tenant)
Rent PCM: £995
Would you recommend?: Yes
Postcode: CM7

Branch: Braintree, 74a High Street
Lettings (as a Tenant)
Rent PCM: £995
Postcode: CM7

0 people found
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The best experience I had from the beginning to the end of this process. Thanks to Debby, Joe, Jack and Christine who helped me and supported and updated me on every step of the way. very highly recommend it!!...
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By: Ryan Spong

Nov 30, 2023

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Dear Silva, It's great to hear that you had a great experience throughout the entire process, and we sincerely appreciate your kind words and acknowledgment of Debby, Joe, Jack, and Christine. Thank you for the high recommendation! Regards Ryan Spong - Area Lettings Director ...

“Susie is brilliant - knowledgeable and suppor......”

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5 Star Review

Nov 07,2023

Susie

By: 'Trevor & Berny'

Nov 07,2023

Branch: Chelmsford, 1 St Johns Green
Services: I sold a property using them
Sold price: £610000
Would you recommend?: Yes
Postcode: CM1

Branch: Chelmsford, 1 St Johns Green
I sold a property using them
Sold price: £610000
Postcode: CM1

0 people found
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Susie is brilliant - knowledgeable and supportive. A long protracted sale to slow moving buyers saw Susie maintaining a professional and calm approach throughout despite the buyers being so difficult to deal with. We would recommend Susie and her team without hesitation....
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By: Alison Horsley

Nov 14, 2023

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Hi Both, Many thanks for the great review for Susie and her team at our Writtle office. With many years of experience, Susie would have been perfectly placed to deal with any issues that may have arisen during the process. She prides herself on the quality of her customer care and will do all possible to ensure a sale goes through to exchange and completion. Your 5 star award and recommendation are much appreciated, we look forward to assisting you again in the future. Alison Horsley, Custo ...

“Kirsty was very helpful, called back as she s......”

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5 Star Review

Nov 07,2023

Kirsty

By: 'Jane'

Nov 07,2023

Branch: Great Dunmow, 27-31 High Street
Services: Lettings (as a Tenant)
Rent PCM: £2750
Would you recommend?: No
Postcode: CM6

Branch: Great Dunmow, 27-31 High Street
Lettings (as a Tenant)
Rent PCM: £2750
Postcode: CM6

0 people found
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Kirsty was very helpful, called back as she said she would, and although couldn't help us this time, I felt like we would be remembered if something does become available. A refreshing experience....
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By: Ryan Spong

Nov 29, 2023

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Dear Jane, Thank you for your positive review! We appreciate your feedback and we are glad to hear that Kirsty was helpful and provided a good service. Hopefully it won't be too long until we find you something suitable. Regards Ryan Spong - Area Lettings Director ...

“Highly recommended Excellent communication ......”

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5 Star Review

Nov 07,2023

Rebecca

Stuart

By: 'Mark'

Nov 07,2023

Branch: Brentwood, 77 - 79 High Street
Services: Sales (as a Vendor)
Sold price: £450000
Would you recommend?: Yes
Postcode: CM14

Branch: Brentwood, 77 - 79 High Street
Sales (as a Vendor)
Sold price: £450000
Postcode: CM14

0 people found
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Highly recommended Excellent communication Went above and beyond Amazing staff...
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“dealt with from start to finish in the most p......”

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5 Star Review

Nov 06,2023

By: 'joshua'

Nov 06,2023

Branch: Chelmsford, 10 Duke Street
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: CM1

Branch: Chelmsford, 10 Duke Street
Lettings (as a Tenant)
Postcode: CM1

0 people found
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dealt with from start to finish in the most professional manner couldn’t of asked for more...
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By: Christopher Dutton, MARLA - Area Director - Reside

Nov 22, 2023

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Joshua, Thank you for acknowledge Beresfords' professional manner and giving us a 5-star rating. We wish you all the best in your new home. ...

“5 star...”

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5 Star Review

Nov 06,2023

Charlotte

By: 'Louise rider'

Nov 06,2023

Branch: Upminster, 16 Station Road
Services: Sales (as a Buyer)
Sold price: £930000
Would you recommend?: Yes
Postcode: RM14

Branch: Upminster, 16 Station Road
Sales (as a Buyer)
Sold price: £930000
Postcode: RM14

13 people found
this helpful

Charlotte has been dealing with our purchase and has been the first to call me with any new updates and is willing to go above and beyond to help with any problem that arises. She is an asset to your team and I'm sure she ...
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By: Alison Horsley

Nov 14, 2023

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Hi Louise, Thank you for the 5 star award for Charlotte, Branch Manager at our Upminster office. Charlotte works really hard to ensure a sale progresses as smoothly as possible through to exchange and completion, ensuring all parties are regularly updated throughout the transaction. She will appreciate you sharing your experience and look forward to assisting you again in the future. Alison Horsley, Customer Service Manager ...

“Great customer service...”

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5 Star Review

Nov 06,2023

Daniel

By: 'Carole'

Nov 06,2023

Branch: Brentwood, 226 Hutton Road
Services: Lettings (as a Tenant)
Rent PCM: £1500
Would you recommend?: Yes
Postcode: CM15

Branch: Brentwood, 226 Hutton Road
Lettings (as a Tenant)
Rent PCM: £1500
Postcode: CM15

0 people found
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Daniel is always friendly, polite and helpful. He is always respectful when he is doing a viewing ensuring the least disruption to myself and family. It has been a pleasure working with Daniel whilst being a tenant at the property they are currently trying to ...
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“Paul Woods oversaw the recent sale of our pro......”

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5 Star Review

Nov 03,2023

Paul

By: 'ARGENT'

Nov 03,2023

Branch: Ingatestone, 122 High Street
Services: Sales (as a Vendor)
Sold price: £985000
Would you recommend?: Yes
Postcode: CM4

Branch: Ingatestone, 122 High Street
Sales (as a Vendor)
Sold price: £985000
Postcode: CM4

0 people found
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Paul Woods oversaw the recent sale of our property in Ingatestone. He was always available for us and acted very professionally. We cannot recommend him and Beresfords highly enough....
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“Company and staff are very professional. They......”

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5 Star Review

Nov 03,2023

By: 'Marion Steer'

Nov 03,2023

Branch: Colchester, 145 High Street
Services: Sales (as a Vendor)
Sold price: £300000
Would you recommend?: Yes
Postcode: CO1

Branch: Colchester, 145 High Street
Sales (as a Vendor)
Sold price: £300000
Postcode: CO1

0 people found
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Company and staff are very professional. They found us the right buyer for our house....
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“Great service as always from Sophie and the t......”

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5 Star Review

Nov 03,2023

Sophie

By: 'Nigel'

Nov 03,2023

Branch: Chelmsford, 10 Duke Street
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: CM2

Branch: Chelmsford, 10 Duke Street
Lettings (as a Tenant)
Postcode: CM2

0 people found
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Great service as always from Sophie and the team at Beresfords...
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By: Christopher Dutton, MARLA - Area Director - Reside

Nov 22, 2023

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Nigel, Thank you for your kind words regarding our service. I was delighted to hear you had a positive experience as providing an excellent service is our top priority. If there is anything else you need, please feel free to let us know. ...

“Dealt with Paul mostly and Carly occasionally......”

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5 Star Review

Nov 03,2023

Paul

Carly

By: 'Julie Auger'

Nov 03,2023

Branch: Romford, 85 Main Road
Services: Sales (as a Vendor)
Sold price: £412000
Would you recommend?: Yes
Postcode: RM5

Branch: Romford, 85 Main Road
Sales (as a Vendor)
Sold price: £412000
Postcode: RM5

0 people found
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Dealt with Paul mostly and Carly occasionally Their service was faultless kept us up to date all the time, any issues i had I would contact either by phone or email and was contacted back straight away anything that needed to be sorted their end ...
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“Great...”

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5 Star Review

Nov 02,2023

By: 'Kayleigh'

Nov 02,2023

Branch: Colchester, 145 High Street
Services: Lettings (as a Tenant)
Rent PCM: £1150
Would you recommend?: Yes
Postcode: CO2

Branch: Colchester, 145 High Street
Lettings (as a Tenant)
Rent PCM: £1150
Postcode: CO2

0 people found
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Jolene is our property manager and has really helpful throughout the whole tenancy. When we have had issues she’s supported with getting them addressed and she has always got back to us. Very good at communicating....
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By: Ryan Spong

Nov 29, 2023

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Dear Kayleigh, Thank you for your positive feedback! We're glad to hear that Jolene has been consistently helpful throughout your tenancy, addressing issues promptly and maintaining excellent communication. Regards Ryan Spong - Area Lettings Director ...

“From start to finish Charlotte was exceptiona......”

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5 Star Review

Nov 01,2023

Charlotte

By: 'Jenny'

Nov 01,2023

Branch: Upminster, 16 Station Road
Services: Sales (as a Vendor)
Sold price: £625000
Would you recommend?: Yes
Postcode: RM14

Branch: Upminster, 16 Station Road
Sales (as a Vendor)
Sold price: £625000
Postcode: RM14

15 people found
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From start to finish Charlotte was exceptional,couldn't have asked for a better person to deal with the sale of our property,nothing was too much trouble If anyone is looking to move I would definitely recommend Beresfords and of course Charlotte....
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By: Alison Horsley

Nov 01, 2023

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Hi Jenny, Many thanks for the great review for Charlotte, Branch Manager at our Upminster office. Your sale would have been in very safe hands as Charlotte is focused upon the quality of her customer care. She will go above and beyond to ensure a sale goes through to exchange and completion, keeping all parties updated throughout the process. Your 5 star award and recommendation are much appreciated, we look forward to assisting you again in the future. Alison Horsley, Customer Service Mana ...

“Thank you Beresford's Gidea Park...”

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5 Star Review

Nov 01,2023

Hollie

Paul

By: 'Pauline'

Nov 01,2023

Branch: Romford, 85 Main Road
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: RM7

Branch: Romford, 85 Main Road
Sales (as a Vendor)
Postcode: RM7

1 people found
this helpful

Thank you Beresford's Gidea Park for all your help on my recent property sale. All the staff were very helpful especially Paul and Hollie who mainly dealt with the sale. They made it a very smooth and stress free experience throughout. Would definitely recommend Beresford's ...
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Latest Reviews

“The team in Braintree have all been outstandi......”

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“Great service! They went above and beyond. As......”

“Service recommendation...”

“Service recommendation...”

“I have had a brilliant experience - Beresford's...”

“Honest and Transparent with attention to details...”

“Joleen has be very helpful, kind anddone all......”

“Many thanks to all at Beresfords for your hel......”

“I dealt with at least 4 different members of ......”

“I’ve recently had the pleasure of dealing wit......”

“Samantha Robinson your superstar...”

“Very gentle and generous. Very honestly expla......”

“Very professional and helpful service given d......”

“highly recommend, the best team...”

“Susie is brilliant - knowledgeable and suppor......”

“Kirsty was very helpful, called back as she s......”

“Highly recommended Excellent communication ......”

“dealt with from start to finish in the most p......”

“5 star...”

“Great customer service...”

“Paul Woods oversaw the recent sale of our pro......”

“Company and staff are very professional. They......”

“Great service as always from Sophie and the t......”

“Dealt with Paul mostly and Carly occasionally......”

“Great...”

“From start to finish Charlotte was exceptiona......”

“Thank you Beresford's Gidea Park...”

Complaints Procedure

Awards won by Beresfords

Regional Awards won by Beresfords

Individual Branch Awards

Upminster, RM14

Romford, RM3

Maldon, CM9

Hornchurch, RM11

Great Dunmow, CM6

Colchester, CO1

Chelmsford, CM1

Chelmsford, CM1

Brentwood, CM14

Braintree, CM7

Billericay, CM12

Witham, CM8

Brentwood, CM15

Romford, RM2

Ingatestone, CM4

Ingatestone, CM4