Zest Property Management
4.4/5, 165 reviews
85% recommended
100% sales valuation accuracy
100% sales fee satisfaction
91% lettings valuation accuracy
94% lettings fee satisfaction
No company information

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Latest Reviews

 View all Reviews 165
20th Oct 2023
reviewed by 'Laura'
“The raised maintenance issues are being deleted overnight. There is no way to contact them over the phone....”
26th Sep 2023
reviewed by 'Akpevweoghene Oji'
“It’s been okay so farThis is my first accommodation moving to the Uk...”
20th Jun 2023
reviewed by 'A'
“I have lived in two HMO's that are managed by Zest, and have been impressed by a lot of what ......”
19th Jun 2023
reviewed by 'Phoenix Thompson'
“Good experience easy move in only issue it takes a while for contractors to get out unless its an emergency ......”
13th Jun 2023
reviewed by 'g'
“All the maintenance issues are resolved very fast, good standard of the property. sometimes chaotic in their announcements and emails...”
7th Jun 2023
reviewed by 'Juliet'
“Zest Property has been very phenomenal ranging from the services provided...”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £130,000 £130,000
Lettings 91% 94% £297 £1,875
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
9 2 128 21 2 0 0 0 1 2
Areas covered
Address

132-134 Great Ancoats Street
Manchester
Greater Manchester
M4 6DE
0161 401 9378

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Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: 09:00 - 17:30
  • Sunday: 09:00 - 17:30
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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“HMO Landlord...”

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Jun 18,2019
Minithumbup
By: 'Iain'
Jun 18,2019
0 people found
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Zest have been managing my 2 HMOs for over 6 months. They are a high end company and have really made the processes of generating an income from these assets remarkably easy. Communication is excellent and I have been overall satisfied with the service....
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“Great experience...”

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Jun 17,2019
Minithumbup
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Maria
By: 'Emma'
Jun 17,2019
0 people found
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Maria is lovely and very friendly, from the second I messaged her regarding the property I now rent, I have received nothing but friendliness and professionalism. Maria has been very helpful throughout the whole processes. Would definitely use Zest again...
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Comment on agent fees
I didn’t have any issues regarding the fees
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“Amazing service...”

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Jun 05,2019
Minithumbup
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Maria
By: 'Fahmida'
Jun 05,2019
0 people found
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Very friendly and chatty, she showed me around and told me what I needed to know. Also very quick and efficient....
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Comment on agent fees
Good
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“Was good...”

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May 30,2019
Minithumbup
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Ryan
By: 'Ryan'
May 30,2019
0 people found
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Regardless of issues due to work, all was sorted quickly. Quick response times and turnaround. Everything so far seems spot on....
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Comment on agent fees
Great
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“Smooth lettings experience, thank you, thank you...”

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May 20,2019
Minithumbup
By: 'David'
May 20,2019
0 people found
this helpful
Hayley of Zest has been a friend/parent/professional at the times I needed throughout the process of relocating into one of her clean and well managed house shares. Hayley understands from personal experience, what people need from a lettings agent, and has delivered - ...
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N/A
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“Smooth lettings experience, thank you, thank you...”

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May 20,2019
Minithumbup
By: 'David'
May 20,2019
0 people found
this helpful
Hayley of Zest has been a friend/parent/professional at the times I needed throughout the process of relocating into one of her clean and well managed house shares. Hayley understands from personal experience, what people need from a lettings agent, and has delivered - ...
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N/A
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“Fantastic...”

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May 07,2019
Minithumbup
By: 'Holly'
May 07,2019
0 people found
this helpful
Great service ! Very attentive. Made me feel like it was more personal rather that me just paying up and getting the job done. I woill definitely be letting friends know about what such wonderful service I received from Zest, and Mainly, Hayley! You were fantastic ...
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Comment on agent fees
Good
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“The BEST landlady you could ask for!...”

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May 07,2019
Minithumbup
By: 'Emma'
May 07,2019
0 people found
this helpful
I have lived in my property with Zest for three months now, it is a gorgeous house and so well kept! Hayley was amazing and always replies quickly, any issues that need sorting are dealt with in a timely manner too! Fantastic x ☺️...
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Comment on agent fees
Great!
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“Quick and Easy...”

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May 01,2019
Minithumbup
By: 'Tabby'
May 01,2019
0 people found
this helpful
I recently moved into a great studio with the help of Hayley at Zest. I was able to reserve the room at the viewing and Hayley was very clear and concise with instruction on how to proceed. It only took 6 days from start to move ...
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Comment on agent fees
Very reasonable
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“Avoid Zest...”

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Apr 29,2019
Minithumbdown
By: 'Laura'
Apr 29,2019
1 people found
this helpful
We moved to a rent property more then 3 years ago and Zest in all this time never easily helped us with maintenance issues. Two months ago the washing machine broke down and we are still waiting to get it fix. They don't help and don't ...
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By: Joshua Keegan
May 01, 2019
View all comments (1)
Hi Laura, I hope this message finds you well! I am so sorry to hear of your experience with Zest and your washing machine. I have searched our system and the only Laura I have in our properties has a fully functioning washing machine! Are you please able to send an email on [email protected] and put FAO Joshua Keegan and I will personally look into this for you and ensure everything is resolved within the week? Thank you in advance, Joshua Keegan Managing Directo ...

“Honest and amazing...”

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Apr 27,2019
Minithumbup
By: 'Laura'
Apr 27,2019
0 people found
this helpful
I can't believe how easy my process was all thanks to Hayley, she showed me a few properties and was so honest and likeable she explained everything that I needed and when I had any questions they were easily answered, can't believe how easy it ...
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Comment on agent fees
Good
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“Absolutely first class service...”

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Nov 14,2018
Minithumbup
By: 'Daniel'
Nov 14,2018
0 people found
this helpful
From start to finish this was a stress free experience. Having going through a marriage breakdown i was looking for a room to rent to give me and the wife time to think. I enquired on a Sunday, was sent forms Monday and by Wednesday ...
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Comment on agent fees
Cost for the tenancy agreement are straight forward in any case. The fees charged by the company ( zest ) I thought was fair. After all we all have to make a living.
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“Ripponden Road...”

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Oct 15,2018
Minithumbup
By: 'Graeme'
Oct 15,2018
0 people found
this helpful
Hayley was superb from start to finish, she even managed to throw a holiday in inbetween. Hayley was confident in getting me settled in and was true to her word. Painless and stress free and made my difficult position easy and straight forward. I couldn't ...
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“Customer service levels are below expectation...”

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Sep 18,2018
Minithumbdown
By: 'Miriam'
Sep 18,2018
1 people found
this helpful
I believe most of the reviews here are fake made by Zest. Recently, Zest has displayed poor customer service levels. Hayley was impolite and unprofessional in a phone call made to myself. On quote, she said "We want you out" and when i said that ...
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Comment on agent fees
Bad
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By: Joshua Keegan
Oct 18, 2018
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Dear *, Thank you very much for leaving a review. We always appreciate the feedback particularly from a tenant that may feel a little disgruntled after being asked to leave one of our properties. You were indeed asked to vacate the property after a number of incidents, but these have not been mentioned in your review which we feel is a little unfair and does not shed light on the full situation. Please note, after reading this review I personally listened to the recorded phone call b ...

“Great Se8...”

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Sep 17,2018
Minithumbup
By: 'Bronya'
Sep 17,2018
0 people found
this helpful
Can't fault the service. Hayley is hardworking, professional and really friendly. She managed to guide me through the application process in a week from viewing to move in. The whole process was really easy and I am really happy with my new house share!...
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Comment on agent fees
I applied to my house share during a time of a no admin fee deal. However, due to all the systems and processes, the Agents use the fees are completely fair.
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“Easy, professional service....”

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Aug 20,2018
Minithumbup
By: 'Darcie'
Aug 20,2018
0 people found
this helpful
Hayley is friendly, professional and her, along with anyone else I have spoken to from Zest, have made the whole process smooth and hassle - free....
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“Fantastic service!...”

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Aug 17,2018
Minithumbup
By: 'Liam'
Aug 17,2018
0 people found
this helpful
Fantastic service, provided excellent guidance and information regarding the move-in process. Hayley is very professional and went out of her way to respond to my questions outside of working hours....
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Comment on agent fees
Reasonable price considering the level of professionalism.
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“Well Organised...”

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Aug 17,2018
Minithumbup
By: 'Liam'
Aug 17,2018
0 people found
this helpful
Having never used a property management before because of the hidden costs and lengthy process horror stories, i must say dealing with Hayley and Zest has been a pleasure and incredibly easy with a transparent system that made it a very straight forward process. Hayley ...
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Comment on agent fees
Acceptable
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“Made very straightforward...”

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Aug 17,2018
Minithumbup
By: 'Alex'
Aug 17,2018
0 people found
this helpful
Having never done a house share before with just myself the process was made very straightforward by everyone from Zest. You have some nice properties and a very friendly team....
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“First Class Service!...”

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Aug 02,2018
Minithumbup
By: 'Sarah'
Aug 02,2018
0 people found
this helpful
Zest have been managing my property for a couple of years now and they are an all-round helpful, conscientious and ethical company to deal with. Despite being very busy, they are proactive in responding to any queries and they have consistently delivered on every promise. ...
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Comment on agent fees
Fees are reasonable and what I would expect from a company at this level of service.
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“Great service...”

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Aug 01,2018
Minithumbup
By: 'Steve'
Aug 01,2018
0 people found
this helpful
Been a pleasure to work with the zest team. They manage my property well and look after tenants. Feedback has been great from my tenants so I am happy!...
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Good
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“Excellent service...”

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Jul 31,2018
Minithumbup
By: 'Tom'
Jul 31,2018
0 people found
this helpful
This firm has been great! I've been with them for over 2 years. The few issues I've had have been dealt with really quickly! I'd really recommend them!! Thanks Tom...
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“Outstanding service...”

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Jul 30,2018
Minithumbup
By: 'Chris'
Jul 30,2018
0 people found
this helpful
Zest are the only lettings and management agents to go to in the Greater Manchester area. Outstanding customer service together with a highly understanding of the HMO/ multi let market. Our last property was filled within weeks with high quality tenants. I can not recommend ...
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Comment on agent fees
Fees are competitive and transparent with no nasty suprises
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“Amazing!...”

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Jul 26,2018
Minithumbup
By: 'Matthew'
Jul 26,2018
0 people found
this helpful
Moved in a couple of weeks after applying, Zest made everything really easy. The room was perfect, and I enjoyed the overall experience, Thanks guys!...
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Good
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“Simple and Efficient...”

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Jul 23,2018
Minithumbup
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Josh
By: 'CW'
Jul 23,2018
0 people found
this helpful
Zest (primarily Josh) helped me through the process of leasing out a property that I inherited. This was my first venture into being a landlord after only ever being a tenant. Josh guided me through the paper work, pricing etc. making the process very simple. ...
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“Customer service...”

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Jul 20,2018
Minithumbup
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Josh
By: 'MK'
Jul 20,2018
0 people found
this helpful
I commend the Zest team for their great camaraderie. Their customer service is also a very good asset to their business....
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Comment on agent fees
reasonable agent fees
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“Great experience...”

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Jul 19,2018
Minithumbup
By: 'Ellen'
Jul 19,2018
0 people found
this helpful
I had a great stay with zest. They looked after me throughout the tenancy and Hayley helped me solve any issues which were going on in the house. All maintenance issues were dealt with quickly which was much appreciated. I am now moving to Sheffield ...
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Good
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“Thank you...”

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Jul 19,2018
Minithumbup
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Josh
By: 'Richard'
Jul 19,2018
0 people found
this helpful
Have two properties rented out through Josh and the team at Zest. Really pleased with the quality of tenants and communication with myself when maintenance needs to be carried out on the properties....
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Comment on agent fees
Competitive
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“First class experience...”

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Jul 19,2018
Minithumbup
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Josh
By: 'Jen'
Jul 19,2018
0 people found
this helpful
I have used several agents over the years for my portfolio on 2 continents and none come close to the level of dedication and efficiency the Zest team give. I now wouldn't use anyone else for properties in the Manchester area....
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Comment on agent fees
Well priced for the service they provide.
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“Excellent service...”

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Jun 19,2018
Minithumbup
By: 'Dave'
Jun 19,2018
0 people found
this helpful
Zest were helpful throughout my whole process. The house was fun and clean and the maintenance team fixed any issues very quickly...
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Comment on agent fees
Average
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by Zest Property Management

Regional Awards won by Zest Property Management

Individual Branch Awards

Manchester, M4



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