Y&Y Management Ltd
3/5, 83 reviews
49% recommended
100% sales valuation accuracy
100% sales fee satisfaction
69% lettings valuation accuracy
41% lettings fee satisfaction
No company information

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £120,000 £480,000
Lettings 69% 41% £450 £1,600
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
13 11 2 11 0 0 0 0 26 20
Areas covered
Address

2 Timberwharf Road
London
Greater London
N16 6DB
0208 211 1550

Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Advertise on
Latest Properties

No Properties

“The best management company in the world award goes to......”

Share on :
Aug 29,2018
Minithumbup
adam
By: 'leedrich'
Aug 29,2018
3 people found
this helpful
Gobsmacked isn't the word. I asked for YY to help with issues, they passed to another company and then boom!!! - Literally told: 'It's very rich of you to make demands and tell us what we should and should not spend the leaseholder service charge ...
read full review
Was this helpful? Yes

“Completely inept at managing property...”

Share on :
Jul 10,2018
Minithumbdown
Aaron
By: 'Annoyed'
Jul 10,2018
5 people found
this helpful
I have never experienced such a shocking service by any company not even just of the property management category. Out lift is constantly broken now for over a week - all emails I've sent regarding this have been completely ignored. In fact most emails sent ...
read full review
Comment on agent fees
Too expensive for the service
Was this helpful? Yes

“I have a few properties in Sheffield and by far ......”

Share on :
Jan 03,2018
Minithumbdown
Yaron
By: 'Sheffield'
Jan 03,2018
12 people found
this helpful
I have a few properties in Sheffield and by far Y&Y are the worse managemrnt company. Firstly its hard to get hold of the property manager who avoids landlords like a plague. Secondly the surprise additional charges that happens through the year due to ...
read full review
Comment on agent fees
Bad. Ridiculous fees to pay as a landlord.
Was this helpful? Yes
By: Sheffield flat owner
Nov 12, 2018
View all comments (3)
Can't access the above Facebook link. I would like to join this group and take this rough management company out ...

“This company Y&Y are totally incompetent and useless. We ......”

Share on :
Sep 01,2017
Minithumbdown
Yaron
By: 'Landlord'
Sep 01,2017
13 people found
this helpful
This company Y&Y are totally incompetent and useless. We pay £277 per quarter for them to maintain the whole block. The windows have not had a clean for several months, the common areas are littered with debris. We will be making a formal complaint to ...
read full review
Comment on agent fees
Bad. Excessively high for the little service they provide.
Was this helpful? Yes

“We have been using Y&Y Management for the last ......”

Share on :
Jul 14,2017
Minithumbup
Yaron
By: 'John'
Jul 14,2017
3 people found
this helpful
We have been using Y&Y Management for the last five years and have always found them a pleasure to deal with. I always receive an email back to an enquiry within 24hrs. I have found them extremely professional & a pleasure to work with. I ...
read full review
Comment on agent fees
Reasonable and in line with other agents
Was this helpful? Yes

“I don't think they could get worse even if they ......”

Share on :
Jul 01,2017
Minithumbdown
Aaron
By: 'Unhappy'
Jul 01,2017
7 people found
this helpful
I don't think they could get worse even if they tried it. Slow and sloppy repairs, never returning calls or emails, rude and patronising. I don't even know how this company continues doing businesses because it is as bad as it gets....
read full review
Comment on agent fees
They fact that they charge money for nothing is shocking
Was this helpful? Yes

“Worst management company ever. Very slow response to emails from ......”

Share on :
May 09,2017
Minithumbdown
Yaron
By: 'Sheffield'
May 09,2017
9 people found
this helpful
Worst management company ever. Very slow response to emails from property manager Yaron. Every time I call up he's always busy on another call. Not once I got through to him. Fixes are slow and lifts always break down. Most of the time they dont ...
read full review
Comment on agent fees
Service charge is definitely one of the highest in Sheffield including the additional surprise over spend. I do not feel its worth the charge as my other properties charged less but maintained way better at least they respond well. Too much money spent on little work. Rubbish.
Was this helpful? Yes

“I've been living in my property for more than 3 years ......”

Share on :
Apr 20,2017
Minithumbdown
By: 'Patricia'
Apr 20,2017
13 people found
this helpful
I've been living in my property for more than 3 years now and most of my interactions with Y&Y staff have been very disappointing. They are very rude, snobbish, and treat you as rubish. They don't care if you're the client, they just ignore you. ...
read full review
Was this helpful? Yes
By: Ketan Malhotra
Feb 22, 2022
View all comments (5)
Hi, I'vebeen slapped a bill of £1,250 by Y&Y due to not paying service charges, without any heads up, despite the fact that I was in communication with them having explained to them that I won't be able to get back to them soon. Any idea how to fight this please? ...

“Building has been managed by them for many years and ......”

Share on :
Nov 13,2016
Minithumbdown
Josh
By: 'MaryJoanne'
Nov 13,2016
14 people found
this helpful
Building has been managed by them for many years and they are absolutely terrible. They never get back to your emails or calls even when its an emergency, and ask for absurd management fees. Not even sure whether that money goes to a cleaning service ...
read full review
Comment on agent fees
Extortionate
Was this helpful? Yes

“After reading the reviews from other tenants. I am now ......”

Share on :
Nov 07,2016
Minithumbdown
Aaron
By: 'Sa'
Nov 07,2016
14 people found
this helpful
After reading the reviews from other tenants. I am now in a predicament with the having a flat managed by this company. I wonder why no one has challenged the company via legal route and made a formal complaint. All the complaints that have been ...
read full review
Was this helpful? Yes

“A disgrace and don't even know why they are managing ......”

Share on :
Oct 10,2016
Minithumbdown
adam
By: 'Dismayed'
Oct 10,2016
10 people found
this helpful
A disgrace and don't even know why they are managing agents. They don't even respond acknowledge any emails or phone calls. They have let the building run down while still extorting management fees and charging huge fees for their management! They should not be in ...
read full review
Comment on agent fees
Extortionate - stay away
Was this helpful? Yes

“*They have allowed our building to fall into a horrible ......”

Share on :
Aug 25,2016
Minithumbdown
By: 'theblueman'
Aug 25,2016
15 people found
this helpful
*They have allowed our building to fall into a horrible state and rarely follow up on the issues that need resolving. They are never proactive. They often charge for things that should never have been incurred (e.g. a maintenance of a dummy CCTV system!). ...
read full review
Was this helpful? Yes

“They are nothing short of incompetent. I'm severely frustrated with ......”

Share on :
Aug 23,2016
Minithumbdown
By: 'Momma'
Aug 23,2016
9 people found
this helpful
They are nothing short of incompetent. I'm severely frustrated with them today, as we have had a visit from them, during the day whilst everyone is out to assess parking issues, whilst the car park is nigh on empty. Now we are facing parking fines ...
read full review
Comment on agent fees
Really bad!
Was this helpful? Yes

“Their in building concierge are some of the most feckless ......”

Share on :
Aug 09,2016
Minithumbdown
By: 'Chronicle'
Aug 09,2016
14 people found
this helpful
Their in building concierge are some of the most feckless and downright rude concierge I have ever encountered. Allowing people in buildinging without checking credentials. Hiding problems in the swimming pool to avoid issues that need to get resolved. At times are openly thuggish towards ...
read full review
Was this helpful? Yes

“Well, where do you start with what I call 'WHY ......”

Share on :
Apr 03,2016
Minithumbdown
By: 'The'
Apr 03,2016
22 people found
this helpful
Well, where do you start with what I call 'WHY OH WHY MANAGEMENT'? They are quite frankly the most pathetic, lazy, incompetent bunch ,* I have ever had the misfortune of knowing in over 20 years. The building may as well be ran by Kermit & the whole ...
read full review
Comment on agent fees
**BAD** Extortionate fees for you to be safe in the knowledge that 'Why Oh Why Management' will do absolutely nothing to maintain any of their properties. They also have an energy company that no one has heard of (Clever Energy), who charge you the earth for nothing.
Was this helpful? Yes

“After my initial research on Management Company and negative reviews ......”

Share on :
Jun 21,2015
Minithumbup
By: 'Vaida'
Jun 21,2015
4 people found
this helpful
After my initial research on Management Company and negative reviews left on this web site I was terrified investing my money as well as comfort to live in development managed by Y&Y Management. However, I am now in apartment that's looked after by Y&...
read full review
Was this helpful? Yes

“These characters are complete cowboys. They are linked to Avon ......”

Share on :
Jan 26,2015
Minithumbdown
By: 'alan'
Jan 26,2015
15 people found
this helpful
These characters are complete cowboys. They are linked to Avon Estates who are masters at doing absolutely nothing for extortionate service charges. The worst aspect of both companies is their ability to persist in doing nothing and hence the insurance becomes void through lack of ...
read full review
What agent could do to change your mind?
Fees are extortionate and keep rising whilst ABSOLUTELY nothing is done to maintain or clean the property
Attached Filesnbsp;
Comment on agent fees
Fees are extortionate and keep rising whilst ABSOLUTELY nothing is done to maintain or clean the property
Was this helpful? Yes

“The building isn't well maintained even though the service charges ......”

Share on :
Oct 21,2014
Minithumbdown
By: 'propertyowner'
Oct 21,2014
8 people found
this helpful
The building isn't well maintained even though the service charges are very high. Can never reach anyone on the phone. Terrible property management. Definitely do not recommend....
read full review
What agent could do to change your mind?
Answer the phone instead of leaving a message on the answering machine telling customers to email and we will get back to you in due course. Maintain the building...clean the windows, sweep the outside, hoover the halls, or don't charge such high maintenance charges.
Attached Filesnbsp;
Was this helpful? Yes

“excellent service, did exactly what they said they would,..had ......”

Share on :
Aug 12,2014
Minithumbup
adam
By: 'James'
Aug 12,2014
2 people found
this helpful
excellent service, did exactly what they said they would,..had many buildings with other agents in the past and these guys are great...
read full review
Was this helpful? Yes

“This man is a massive liar. He promise you so ......”

Share on :
Aug 01,2014
Minithumbdown
By: 'Isaac'
Aug 01,2014
14 people found
this helpful
This man is a massive liar. He promise you so many things are going to be improved, he even puts them in the contract and then he just ignores your calls and messages and leaves you to live in a dump flat, with a disgusting ...
read full review
What agent could do to change your mind?
Talking to us with the truth, not ignoring us and fixing things
Attached Filesnbsp;
Was this helpful? Yes

“Watch out for these guys. They have charged us £700/year ......”

Share on :
Jan 27,2014
Minithumbdown
By: 'mcdollyp'
Jan 27,2014
14 people found
this helpful
Watch out for these guys. They have charged us £700/year service charge and rent for the last 3 years yet the building is in terrible state. Furthermore when we knocked down an internal wall they charged £400 + vat to inspect it and £800 + VAT for a legal letter. ...
read full review
What agent could do to change your mind?
Just been more honest and fair in their dealings and delivered a service for the value they charge.
Attached Filesnbsp;
Was this helpful? Yes

“Our building is in a terrible state. There are many ......”

Share on :
Jun 01,2013
Minithumbdown
By: 'toffee'
Jun 01,2013
15 people found
this helpful
Our building is in a terrible state. There are many areas where Y&Y are causing stress to leaseholders. They have been proven to demand unreasonable administration charges. (Google them) They are unhelpful and often very rude. Discussing matters in a professional manner seems beyond ...
read full review
What agent could do to change your mind?
Y&Y need to be more open and professional. Following the RICS code would be a start.
Attached Filesnbsp;
Was this helpful? Yes

“Although Y & Y have been better than our previous managing ......”

Share on :
Jan 18,2013
Minithumbdown
By: 'Group'
Jan 18,2013
12 people found
this helpful
Although Y & Y have been better than our previous managing agents (they were really terrible) they still fall short of the mark. In the last five years they have squeezed our situation (and indeed the conditions of our lease) to fit into their way of ...
read full review
What agent could do to change your mind?
Been more efficient and taken the time to apply the conditions of our leases, rather than try to make us fit their standard way of working. Also they could supply better documents, they use a standard computer system but use it less efficiently than some other agents.
Attached Filesnbsp;
Was this helpful? Yes
By: Sally Waller
Jan 20, 2020
View all comments (4)
Y&Y will not issue me with a fire certificate for my property which I have been trying to sell for 16 months. I am disgusted with them. ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by Y&Y Management Ltd

Regional Awards won by Y&Y Management Ltd

Individual Branch Awards



Find the Best Agent to
Sell or Rent Your Home