YOPA
4.7/5, 1860 reviews
90% recommended
95% sales valuation accuracy
95% sales fee satisfaction
Yopa is an award-winning estate agency that has helped over 30,000 customers find their dream home. Your expert estate agent will tailor your sale to suit you, potentially helping you complete an average of 25 days faster than other agencies. And with fees that could save you thousands compared to the high ... show more Yopa is an award-winning estate agency that has helped over 30,000 customers find their dream home. Your expert estate agent will tailor your sale to suit you, potentially helping you complete an average of 25 days faster than other agencies. And with fees that could save you thousands compared to the high street, you can rest easy knowing that the cost of your move is fair from the beginning.

We know that peace of mind is important, which is why you can check the progress of your sale at any time online, and even talk to your agent outside of office hours, when most other estate agencies are closed. It’s just one reason we’re proud to be rated ‘excellent’ on Trustpilot based on thousands of customer reviews.

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 95% 95% £24,500 £28,250,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
16 6 2 1 1358 88 242 23 65 59
Areas covered
Address

Building 4, Hatters Lane,
Watford
Hertfordshire
WD18 8YF
0333 305 0202

Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Latest Properties

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“I like the app was easy to get hold of agent ......”

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Oct 12,2021
Minithumbup
Chris
By: 'Kay Scarbourgh'
Oct 12,2021
0 people found
this helpful
I like the app was easy to get hold of agent to rebook my appointment so i didn't let the sellers down. Agent arranged for me to go another time, been easiest to get hold of so made all a lot easier for me as ...
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“Very helpful Chris was extremely kind with ou......”

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Oct 12,2021
Minithumbup
Chris
By: 'H Grange'
Oct 12,2021
0 people found
this helpful
Very helpful Chris was extremely kind with our sensitive situation and took the time to explain everything as it’s been a long time since we had to sell…. It’s was great thank you Chris...
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“Exemplary and Professional...”

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Sep 08,2021
Minithumbup
Adele
By: 'Adam'
Sep 08,2021
0 people found
this helpful
Yopa were a very easy company to work with in the purchase of our new house. Everything was simplified and the estate agent was exemplary. Adele really made sure that we were kept up to date with everything. She is both courteous and professional, and ...
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“Fantastic Service...”

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Aug 31,2021
Minithumbup
Neil
By: 'Maria Douglas'
Aug 31,2021
0 people found
this helpful
A fantastic service from Neil Ballard who works the Newbury, Thatcham, Tadley, area. His professionalism was second to none, keeping me informed all through the process. In a very short space of time he instigated 10 viewings on Saturday 28th August, which resulted in 6 offers. These ...
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“Adele sold the property quickly....”

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Aug 25,2021
Minithumbup
Adele
By: 'Louise Sharrock'
Aug 25,2021
0 people found
this helpful
Adele sold the property quickly. Communication could've improved but I felt this was because Adele was extremely busy due to increased demand. Adele dealt with issues with my conveyancer head on and supported me to resolve issues. Always helpful....
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“Absolutely poor service.Would strongly advis......”

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Aug 24,2021
Minithumbdown
By: 'Helen'
Aug 24,2021
1 people found
this helpful
Absolutely poor service. Would strongly advise against using Yopa. In our experience, a company that does not care about their customers or feedback and they are not proactive in marketing your property as they still get their fee even if they fail to sell your ...
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Was this helpful? Yes
By: Leza Baldwin
Aug 24, 2021
View all comments (1)
Dear Helen I'm really sorry you received poor service from Guy, he is no longer within the Yopa business and has employment with a different estate agency in Cambridgeshire. However as the new territory owner I sincerely apologise and can guarantee that this is not the usual service that clients experience from Yopa, me and hopefully one day you will allow me to show you. Leza Baldwin Territory Owner Cambridgeshire ...

“Appalling...”

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Aug 06,2021
Minithumbdown
By: 'Simon'
Aug 06,2021
2 people found
this helpful
Appalling agent. Please do not use! Poor communication cost me the property and are just not interested in the buyer at all. Avoid at all costs....
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“Should have trusted my instinct. Just terrible....”

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Aug 05,2021
Minithumbdown
Simon
By: 'Jack'
Aug 05,2021
6 people found
this helpful
I was initially afraid that paying up front for this type of thing would leave them little motivation to sell my property. What I hadn't considered was that this would continue to be a factor even after I had an offer. Normal agents don't get ...
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“AVOID AT ALL COSTS...”

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Jul 30,2021
Minithumbdown
By: 'Milly'
Jul 30,2021
2 people found
this helpful
Would give less than 1 star if possible. Unfortunately the purchase of my property is being severely delayed by Yopa as somebody in our chain has used them as their solicitors. All other solicitors have been 100% cooperative and are ready to exchange and complete but the ...
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“Shocking communication...”

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Jul 30,2021
Minithumbdown
Phil
By: 'Eeva'
Jul 30,2021
3 people found
this helpful
Currently in the process of trying to finalise buying our property unfortunately the sellers didn't have a chance to read the reviews and made the mistake of going with Yopa. wow, where could we even begin. What an embarrassing excuse for a company - if ...
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“richard was very rude and called me james but......”

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Jul 27,2021
Minithumbdown
Richard Fentum
By: 'not james'
Jul 27,2021
1 people found
this helpful
richard was very rude and called me james but im not james. wouldnt listen to me, wouldnt take my name out of the database. terrible man...
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“Can’t handle rejection - tried to tank sale...”

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Jul 18,2021
Minithumbdown
Kenny McLintock
By: 'Lauren'
Jul 18,2021
1 people found
this helpful
I recently bought a house through Yopa. The sellers of the house were in no rush to move out, which was ideal for us because we had to sell our flat in order to purchase the house. This was no big deal at the time, ...
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Was this helpful? Yes
By: Kenny
Jul 18, 2021
View all comments (1)
I am upset at the accusations being made against me as they lack foundation. With regards to my frustration at them not choosing me, they had asked me to come out on a Saturday morning to value their flat which I did. I gave them an estimated value based upon recent sale prices in the area. As I advise every client, this is only an estimate and it is down to the surveyor who carries out the home report what their value will be. They told me on the Saturday that their cousin might buy it from ...

“Graham had done a fantastic job on the sale o......”

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Jul 06,2021
Minithumbdown
Graham Friston
By: 'Dr bostock'
Jul 06,2021
0 people found
this helpful
Graham had done a fantastic job on the sale of the property. He told us we would have a buyer in a fortnight and we did. Nothing is too much trouble for Graham and I highly recommend him...
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“avoid this estate agent in exeter, Mitchell R......”

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Jul 05,2021
Minithumbdown
By: 'Naz'
Jul 05,2021
0 people found
this helpful
avoid this estate agent in exeter, Mitchell Reeves is a true double dealer. I offered him £2000 more than asking price to buy a property and was accepted and confirmed via email, while he was still arranging for viewing for few hundred pounds more , greedy boy ...
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“avoid this estate agent in exeter, Mitchell R......”

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Jul 05,2021
Minithumbdown
By: 'Naz'
Jul 05,2021
1 people found
this helpful
avoid this estate agent in exeter, Mitchell Reeves is a true double dealer. I offered him £2000 more than asking price to buy a property and was accepted and confirmed via email, while he was still arranging for viewing for few hundred pounds more , greedy boy ...
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“Tenacious and diligent....”

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Jun 17,2021
Minithumbup
Antony
By: 'Michael'
Jun 17,2021
0 people found
this helpful
Our first attempt at selling our flat fell through as the pandemic struck in early 2020. Antony found us a new buyer but in the course of the sales process it was determined that we weren’t able to supply an EWR form. That sale then ...
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“Nikki Piper YOPA Calderdale - AVOID...”

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Jun 17,2021
Minithumbdown
By: 'Natalie'
Jun 17,2021
0 people found
this helpful
Nikki Piper who has the Calderdale patch in Yorkshire is absolutely terrible. All smiles and promises before she got my money, then consistent failed promises, she ignored my texts and calls for days on end, and then outright lied to my face which was the ...
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“If I could give zero stars I definitely would......”

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May 24,2021
Minithumbdown
By: 'john'
May 24,2021
0 people found
this helpful
If I could give zero stars I definitely would. Avoid at all costs. We originally wanted to sell our property back in mid 2020, at first everything seemed to go great. But after discussing with agent that viewings would be difficult with 3 big dogs we would ...
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“Disappointed with Yopa and its South East London agent Hannah ......”

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May 12,2021
Minithumbdown
By: 'Julia'
May 12,2021
1 people found
this helpful
Disappointed with Yopa and its South East London agent Hannah McDuffus. I was buying a house via Yopa. I informed the vendor about every step of the buying process via Yopa online messages. When I got a mortgage offer and paid for searches, solicitor's progress, ...
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Was this helpful? Yes

“I started to sell my property before Covid st......”

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May 12,2021
Minithumbup
By: 'Joanna Hinson'
May 12,2021
0 people found
this helpful
I started to sell my property before Covid started and ran into a lease issue. Hannah McDuffus was very helpful in trying to negotiate understanding from potential buyers. When the pandemic hit she put everything on hold for me until I was able to move ...
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“Would not recommend...”

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Mar 25,2021
Minithumbdown
By: 'bronagh'
Mar 25,2021
1 people found
this helpful
Following a valuation by Caroline Rennie we were really happy with her service, professionalism and all of the things Yopa offered as as company. However after signing the contract things went down hill fast. On the valuation Caroline Valued the property £10k -£20k above ...
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“Beware YOPA have been found to be misleading ......”

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Mar 18,2021
Minithumbdown
By: 'Vendor beware'
Mar 18,2021
1 people found
this helpful
Beware YOPA have been found to be misleading vendors about their fees. The complainant challenged whether the ad was misleading because it stated 'You'll only pay one fee, and it's fixed from the beginning. There are no surprises, and we never add commission'. The ad ...
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“Extremely good experience from the buyer's side. Max was very ......”

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Mar 18,2021
Minithumbup
By: 'Iacopo'
Mar 18,2021
0 people found
this helpful
Extremely good experience from the buyer's side. Max was very open and efficient throughout and I believe he got a very good and quick deal to both me and the seller. He was also helpful in the next stages, and the Yopa platform is well-built ...
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“Yopa's technology is good and allows you to c......”

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Mar 15,2021
Minithumbdown
Tom Cottrell
By: 'Jay'
Mar 15,2021
1 people found
this helpful
Yopa's technology is good and allows you to communicate with viewers, but it is let down by the lack of service from its agents. The advert created by the agent was copied from another old advert with numerous spelling mistakes. I had to constantly chase ...
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Was this helpful? Yes
By: Barbara Fellowes
May 06, 2021
View all comments (1)
I have tried to contact Yopa on several occasions regarding houses they are marketing for sale and have not received any form of reply. If I were selling my house I would not consider this service. Frustrating to say the least from a buyer's point of view. If I now see a property for sale by Yopa I don't even bother trying any longer. Well, you know what they say, you pays your money, you take your choice. ...

“Good communication and reliable service....”

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Mar 13,2021
Minithumbup
Graham Friston
By: 'Sarah'
Mar 13,2021
0 people found
this helpful
We found it really easy to sell our property with Yopa and to keep in contact with Graham, our agent. I liked that everything was online in one place on the portal to help keep track of viewings and offers....
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“Fantastic service, would highly recommend....”

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Mar 11,2021
Minithumbup
Graham Friston
By: 'Nicola Walsh'
Mar 11,2021
0 people found
this helpful
Having never used Yopa, we were very unsure, however Graham soon reassured us when we realised how much experience he had, not only in the industry but the area we bought and sold in. The communications have been brilliant. The online systems and process also ...
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“Fantastic service from Graham Friston....”

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Mar 10,2021
Minithumbup
Graham Friston
By: 'Andrew'
Mar 10,2021
0 people found
this helpful
Fantastic service from Graham Friston. A very professional, friendly and personal service. Always reassuring and supportive from the initial valuation and explanation of the process, to the very quick sale of our property....
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“It's been a simple and smooth process so far ......”

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Mar 10,2021
Minithumbup
Graham Friston
By: 'Su Smith'
Mar 10,2021
0 people found
this helpful
It's been a simple and smooth process so far during the selling of my house. Graham at Yopa has been on hand for any questions or concerns and all dealt with quickly and efficiently....
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“Excellent selling experience...”

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Mar 10,2021
Minithumbup
Graham Friston
By: 'Darren'
Mar 10,2021
0 people found
this helpful
The whole experience with Yopa was easy and hassle free. My agent Graham was informative, knowledgable and helpful. With his guidance and knowledge of the local market I was able to secure an asking price offer within one week. Graham has also been extremely helpful ...
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“Friendly, engaged. Could push a bit more!...”

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Mar 09,2021
Minithumbup
Ali
By: 'E2 seller'
Mar 09,2021
0 people found
this helpful
Ali is a very likeable and relatable agent. He has a pleasant and calming personality. He valued our Bethnal Green ex-council flat quite highly, in relation to other agents, and his valuation reflected the high demand in our area better than other agents' valuations. Even ...
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 2:33 PM 10/10/2019 by allAgents

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