83% sales valuation accuracy
71% sales fee satisfaction
83% lettings valuation accuracy
71% lettings fee satisfaction
XanderMatthew is an independent Estate Agency offering Sales, Lettings and Property Management in Clapham and close surrounds.We're different and proud of it. We avoid the stereotypes associated with our industry and give all our clients, whether vendor, landlord, buyer or tenant, the service they deserve.This great service leads ...
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XanderMatthew is an independent Estate Agency offering Sales, Lettings and Property Management in Clapham and close surrounds.
We're different and proud of it. We avoid the stereotypes associated with our industry and give all our clients, whether vendor, landlord, buyer or tenant, the service they deserve.
This great service leads to great results. Not only that, we're reasonably priced too.
We're different and proud of it. We avoid the stereotypes associated with our industry and give all our clients, whether vendor, landlord, buyer or tenant, the service they deserve.
This great service leads to great results. Not only that, we're reasonably priced too.
Latest Reviews
View all Reviews 41
18th Dec 2015
reviewed by 'NickT'
21st May 2015
reviewed by 'Rodger'
21st Nov 2014
reviewed by 'Shilpa'
9th Sep 2014
reviewed by 'Barry'
8th Sep 2014
reviewed by 'Jonathan'
7th Jul 2014
reviewed by 'Landlord01'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 83% | 71% | £0 | £0 |
| Lettings | 83% | 71% | £350 | £2,300 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 17 | 2 | 14 | 2 | 1 | 0 | 1 | 0 | 2 | 2 |
Areas covered
- SW2
- SW4
- SW8
- SW9
- SW11
- SW12
- SE5
- SE11
- SE17
Address
10-11 Ascot Parade
Clapham Park Road
Clapham,London
Greater London
SW4 7EY
020 3397 2099
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Members of
Rankings
Latest Properties
No Properties
May 29,2013
May 29,2013
2
people found
this helpful
this helpful
Arjun has been very helpful since we move into the property for months ago. He had been very polite, responsible and professional with everything we needed. He also had respond to our demands in a quick way and always had been concerned for our well-being ...
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May 29, 2013
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Thank you Florencia, your comments are much appreciated!
We hope to continue to help you throughout your stay.
Kind regards ...
May 21,2013
May 21,2013
2
people found
this helpful
this helpful
We had a great experience not only at the moment of finding the best opportunity given our expectations and budget, but aldo during the first months by solving us in a timely way each and every requirement we had....
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May 24, 2013
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Thank you for your kind words Tomas. We endeavour to find everyone a great home and thank you for bearing with us during times repairs were required to the property. We look forward to helping you again in the future!
The team at XanderMatthew ...
May 14,2013
May 14,2013
2
people found
this helpful
this helpful
Tash was fantastic. He was very responsive and negotiated quickly with the landlord for an agreement. We were all done and dusted within 24 hours. Excellent service and professional throughout, difficult to fault. Would use again....
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May 14, 2013
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(1)
Hi Simon,
We were very pleased to have helped you find something so quickly! We'll be managing the property also so we look forward to working with you on a continued basis.
Kind regards,
Jeroen ...
Apr 30,2013
Apr 30,2013
4
people found
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this helpful
Pretty smooth experience, quick and satisfactory in replying to the queries and negotiating some clauses in the tenancy agreement and liasing with landlord....
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May 01, 2013
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Dear Francesco, thank you for your kind words. We hope to help you next time around when you are moving home. Enjoy your new flat! ...
Apr 16,2013
Apr 16,2013
5
people found
this helpful
this helpful
Fantastic service from a fantastic company! Not only are they are pleasure to deal with but they also deliver what they promise (unlike many agents out there!). A speedy let was required and that is what they delivered for a good price and to a ...
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Apr 17, 2013
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Hi Ed,
Thanks for your kind words - we aim to please! Thanks for being a great customer, it's been a pleasure doing business with you over the years. Looking forward to reletting your flats in the future! ...
Mar 13,2013
Mar 13,2013
3
people found
this helpful
this helpful
Thanks very much for all your help throughout the past few weeks. It is much appreciated and not often one finds an estate agent as willing & helpful as you have been....
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Mar 19, 2013
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Dear Quinton, Thank you for your kind words. We look forward to helping you next time around. Our pleasure. ...
Jan 06,2013
Jan 06,2013
4
people found
this helpful
this helpful
A big thank you to the team at XanderMatthew - they found tenants for my property on King's Avenue within 3 hours of it coming on to the market. I was very impressed that they went the extra mile for me - I was a first ...
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Jan 07, 2013
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Thank you for your kind words Sarah. We'll aim to do just as good a job for you next time around. XM ...
Jan 04,2013
Jan 04,2013
5
people found
this helpful
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I came in touch with Jeroen last year when letting my flat and I'm pleased to say he's done an excellent job ever since. Even though XanderMatthew doesn't manage my property they are in touch regularly with helpful reminders (my gas safety certificate ran out ...
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Jan 05, 2013
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Dear Julian,
Thanks for your kind words, we look forward to working with you when your property is next available of course.
Kind regards,
Jeroen ...
Dec 29,2012
Dec 29,2012
4
people found
this helpful
this helpful
I spoke to someone earlier in the year about a short term let, she never called back. I weo the office a couple of days later, the guy I spoke to said there were no notes of my original conversation but said he would call ...
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What agent could do to change your mind?
Return calls. Do what they said they woulddo.Attached Filesnbsp;
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Jan 02, 2013
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(1)
Hi David.
We're sorry to read of your comments above.
We have only ever had you registered as a buyer on our system, and back in the summer of 2012, so if things have changed and you are now looking for a rental many months later that might be why things were not dealt with as we would all have liked. Either way, we'd like to be able to ensure this sort of issue doesn't happen again so would welcome you providing more information on who you spoke to, or which property it related to, if pos ...
Dec 24,2012
Dec 24,2012
4
people found
this helpful
this helpful
XanderMatthew provided excellent service - taking the time to understand what I was looking for. Showed me the right properties without wasting my time on properties that just weren't what I was looking for. Would highly recommend for their customer focused approach (and great properties!)...
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Jan 05, 2013
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(1)
Dear Saskia,
Thanks for your feedback. We always aim to have a good selection of properties available to give our prospective tenants enough choice without having to go elsewhere.
Look forward to helping you next time around of course.
Kind regards,
Jeroen ...
Dec 19,2012
Dec 19,2012
2
people found
this helpful
this helpful
Xander Matthew provided a very professional and efficient service. They found me a great new tenant for my flat within a short space of time. I would definitely use them again in the future....
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Dec 19, 2012
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Thank you Jenny. We're glad that we could help you and hope to next time around as well. ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
We aim to deliver an excellent service at all times, for landlords, tenants, sellers and buyers alike. If in the event we have fallen short of expectation you are entitled to make a complaint. We ask that you use the following procedure.We request that all communication is done in writing so that you have a written record of what was said, agreed or disagreed on.1. Please write to the Director of the relevant department you are writing to complain about. Your complaint will be reviewed and a response made within 5 working days.2. Should your complaint not be resolved in a satisfactory manner you can write to [email protected] where another director with relevant jurisdiction will look into your complaint. A response and a final viewpoint will be made within 5 working days.3. If you are still unhappy with the outcome you are entitled to lodge a complaint with The Property Ombudsman Scheme. XanderMatthew is a member agent as such will cooperate with any requests made by the Ombudsman.
Last updated at 10:34 AM 09/12/2013 by XanderMatthew
Best Letting Agent in SW4 
